The Sunny Side of Cloud Communications. Ilian Hafouzov Sales Director, BroadSoft 12 November 2014

Size: px
Start display at page:

Download "The Sunny Side of Cloud Communications. Ilian Hafouzov Sales Director, BroadSoft 12 November 2014"

Transcription

1 The Sunny Side of Cloud Communications Ilian Hafouzov Sales Director, BroadSoft 12 November 2014

2 Today s Biggest Challenge to Telecoms

3 Revenue down, CAPEX flat, OTT Grow

4 What can we do about it? Not much about Revenue but a lot about Cost!

5 What is Cloud Communications? Not all Cloud Communications are equal SaaS/Caas/UCaaS Cloud-Delivered vs just Cloud White-labeled? In the end, it is not just a deployment method

6 What pains do we solve with Cloud? Unified Communications services your customers want You can deploy quickly time to market in less than 3 months Costs are 100% variable OPEX Very low CAPEX Maintenance and operations not your problem

7 Major differences with On-Premise Projects CAN T fail! You pay what you sell and as you go End-to-end solutions Business is finally free little to no IT/Engineering involvement Crowd Innovation On-Premise

8 Rightful concerns Competition from Cloud Innovation not in-house Security and privacy Language support Supplier lock-in Long-term stability

9 BroadCloud Advantages Brand, market & sell services Provide interconnect for telephony Implement services to configure and stand up customers Own the customer relationship 9

10 Proven platform

11 Moving from Voice to Unified Communications Business Voice Only Full Unified Communications 11

12 Powering Enhanced Productivity 12

13 Feature Continuity Across Any Device Seamlessly move between devices One subscription Same Feature Set Common user experience One to One & Group Collaboration 13

14 Enterprise Self Care First time walkthrough Activation Dashboard Performance Dashboard Analytics Service Management Device Management Responsive Design Web, Tablet, Mobile 14

15 Integration with Leading Enterprise Apps Widespread adoption of office applications in the cloud Service providers must differentiate from traditional resellers UC-One provides differentiating UC services Mobility first, broad reachability and platform support 15

16 Flexible Commercial Options Application Software Hosted by the service provider Licensed selling model Broad range of services Managed Service Hosted by BroadSoft Monthly Recurring Charges Fast time-to-market 16

17 About BroadSoft Enabling service providers to offer the business communication applications that enhance employee productivity and keep consumers connected. Founded 1998 Michael Tessler & Scott Hoffpauir Initial Public Offering June 16, 2010 (NASDAQ : BSFT) People 800 in 23 Countries 325 people in R&D Market 30% market share (Infonetics) Ecosystem 500+ technology partners 5,000+ developer partners Headquarters Gaithersburg, Maryland, USA 17

18 British Telecom: Cloud Voice Target Segment Product Packaging Channel UCC Functionality UM Messaging Telephony Seat Sold via 40 local business channels that are tied to selling BT product throughout the UK. Each local business owns a geographic territory in the UK * 18 Target Market Value Proposition 1. Manage calls more effectively 2. Be more productive; your people can receive and make calls when out of the office more easily 3. Control your costs by creating a bespoke package for each user 4. Get market-leading products you can trust with BT Business 5. Future-proof your business, scale up as you need to 6. Get peace of mind with our UK-based, dedicated BT Cloud Voice expert team 7. Manage your entire voice estate in a single solution. Key Features 1. FMC 2. UC clients 3. My Room 4. Conferencing 5. Mobility

19 UC-One: A better option for service providers Focused on the end user s experience Based on users and roles Full Unified Communications Solution Seamless experience on any device Carrier platform for all segments Hardened, Robust, Scalable Flexible packaging for all segments Flexible Deployment Options Success through the Service Provider Higher margins Non Compete Service Provider branded GTM support 19

20 SaaS Packaging Functionality 20 Feature / Package UC-One App Bundle Desktop, Mobile, Tablet UC-One Collaboration Bundle IM&P, Desktop & File Sharing My Room Collaboration User and Administrator Portals Business Continuity Chrome Dialer Inbound Fax to Mobile Integration Exec / Admin Tools Unified Messaging with Visual Voic Standard Enterprise Premium Enterprise Standard includes 24 Calling Features Premium includes 40 Calling Features

UNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS

UNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS WE MAKE IT POSSIBLE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS UNIQUE WHOLESALE HOSTED CENTREX TAKING COMMUNICATION INTO THE CLOUD

More information

2014 BroadSoft Analyst Day. June 5, 2014

2014 BroadSoft Analyst Day. June 5, 2014 2014 BroadSoft Analyst Day June 5, 2014 2014 BroadSoft Analyst Day Agenda 10:00 11:00 11:00 11:05 11:05 12:00 12:00 12:30 12:30 1:00 1:00 1:30 1:30 2:00 2:00 2:30 Registration Welcome and Introduction

More information

BroadSoft Delivering a Superior Unified Communications User Experience leveraging BroadCloud

BroadSoft Delivering a Superior Unified Communications User Experience leveraging BroadCloud BroadSoft Delivering a Superior Unified Communications User Experience leveraging BroadCloud John Proctor, Sr. Dir. Business Development Paul Aabryn, RVP Business Development The Unified Communications

More information

The Business of Cloud Communications

The Business of Cloud Communications The Business of Cloud Communications Driving Profitability with Hosted Voice and Collaboration Services Cloud has changed how communications services are delivered and at the same time changed the potential

More information

Always Connected: Strategies for Fixed Mobile Convergence

Always Connected: Strategies for Fixed Mobile Convergence Always Connected: Strategies for Fixed Mobile Convergence Moderator: Bill Esrey, Jr., Vice President Sprint Wholesale l Solutions Bill Esrey, Jr. Vice President Sprint Wholesale Solutions 2009 Sprint.

More information

CRN Cloud Computing Forum 2012 5 Tips for Choosing the right cloud partner

CRN Cloud Computing Forum 2012 5 Tips for Choosing the right cloud partner CRN Cloud Computing Forum 2012 5 Tips for Choosing the right cloud partner 14 th June 2012 Andy Burton Chairman, Cloud Industry Forum andy@cloudindustryfroum.org Backdrop: 2012 Cloud Market Organisations

More information

Microsoft Communication Service

Microsoft Communication Service Microsoft Communication Service From Hosted Email to full UC Opportunity Jörg Hambückers Hosting Sales - Communication Sector Microsoft Central and Eastern Europe Market Opportunity With our Software +

More information

+44 (0) 1189 908 0850 partners@voxclever.net www.voxclever.com

+44 (0) 1189 908 0850 partners@voxclever.net www.voxclever.com ENTERPRISE CLOUD COMMUNICATIONS: AN INTRODUCTORY OVERVIEW +44 (0) 1189 908 0850 partners@voxclever.net www.voxclever.com Table of Contents Why choose us?... 2 How do we help?... 2 Product as a Service...

More information

USING THE CLOUD FOR BUSINESS TRANSFORMATION AVAYA CLOUD SOLUTIONS DELIVERED BY BT WHOLESALE

USING THE CLOUD FOR BUSINESS TRANSFORMATION AVAYA CLOUD SOLUTIONS DELIVERED BY BT WHOLESALE 1 USING THE CLOUD FOR BUSINESS TRANSFORMATION 2 Using the cloud for business transformation Life is tough out there. As one of our valued Avaya channel partners, we want to make it easier for you. We realise

More information

Investor Presentation

Investor Presentation Investor Presentation 1 Safe Harbor Statement This presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements

More information

Subscription Business 2.0

Subscription Business 2.0 WHITE PAPER Subscription Business 2.0 Is your business ready for it? GET IN TOUCH (844) 4OB-SOFT sales@onebillsoftware.com 2015 OneBill www.onebillsoftware.com 1 What is a Subscription 2.0 Billing Platform?

More information

Connect and Collaborate With Unified Communications

Connect and Collaborate With Unified Communications 1 Connect and Collaborate With Unified Communications David Schenkel, ADTRAN, david.schenkel@adtran.com Industry Briefings 2 Sunday, 16 January 2011, 13:30 15:00 Location: Nautilus 1 2 Who is ADTRAN? Leading

More information

Safe Harbor Statement

Safe Harbor Statement BroadSoft, Inc. 1 Safe Harbor Statement This presentation contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements

More information

CONTEXTUAL COLLABORATION IN BUSINESS APPLICATIONS

CONTEXTUAL COLLABORATION IN BUSINESS APPLICATIONS CONTEXTUAL COLLABORATION IN BUSINESS APPLICATIONS Emil Galabov, Head of Product Development 16 November 2015 INTRODUCTION A fast growing and dynamic European IT services provider with over 500 FTEs Completely

More information

Building The Business Case For Launching an App Store

Building The Business Case For Launching an App Store Building The Business Case For Launching an App Store Why Telcos and ISPs are perfectly positioned to become the SaaS channel for their SMB customers This paper is intended to help ISPs and Telcos realize

More information

IT Enterprise Services. Capita Collaboration Suite Unified Communications in the Cloud

IT Enterprise Services. Capita Collaboration Suite Unified Communications in the Cloud IT Enterprise Services Capita Collaboration Suite Unified Communications in the Cloud Empower your people to engage and innovate Ready to transform the way you work? Imagine your enterprise truly connected;

More information

SIP Trunking: The New Normal in the Cloud Era

SIP Trunking: The New Normal in the Cloud Era SIP Trunking: The New Normal in the Cloud Era Executive Summary As IP and VoIP technologies continue to mature and the thirst for cloud services escalates, the SIP Trunking market is growing rapidly, driven

More information

HOSTED CONTACT CENTRES

HOSTED CONTACT CENTRES 1 WE MAKE IT POSSIBLE Easy access to cloud contact centre technology With cutting-edge cloud technology, BT Wholesale is committed to providing innovation. 2 Overcoming contact centre challenges Contact

More information

VoIP in the Enterprise

VoIP in the Enterprise VoIP in the Enterprise Date: March. 2005 Author: Sonia Hanson Version: 1.1 1 1 Background Voice over IP In the late 1990s Voice over IP (VoIP) was seen as a disruptive new technology that had the potential

More information

Security MWC 2014. 2013 Nokia Solutions and Networks. All rights reserved.

Security MWC 2014. 2013 Nokia Solutions and Networks. All rights reserved. Security MWC 2014 2013 Nokia Solutions and Networks. All rights reserved. Security Ecosystem overview Partners Network security demo + End-user security demo + + + + NSN end-to-end security solutions for

More information

Current State of Cloud Communications. Presentation to Dallas CVT-IEEE

Current State of Cloud Communications. Presentation to Dallas CVT-IEEE Current State of Cloud Communications Presentation to Dallas CVT-IEEE Tracy Venters Director, Technical Marketing, Cloud Communications April 2015 Agenda Introductions Definitions Obligatory slide Drivers/Inhibitors

More information

NUViA Unified Communications Cloud Service

NUViA Unified Communications Cloud Service NUViA Unified Communications Cloud Service Lawrence Mann & Ralph Page Business Development and Solutions Marketing 1 GENBAND Introduction Leading global vendor of real-time communications products and

More information

Parallels Automation. Parallels Automation Trusted by Top Service Providers Worldwide. White Paper. www.parallels.com

Parallels Automation. Parallels Automation Trusted by Top Service Providers Worldwide. White Paper. www.parallels.com Parallels Automation White Paper Parallels Automation Trusted by Top Service Providers Worldwide www.parallels.com Table of Contents Parallels Automation Trusted by Top Service Providers Worldwide... 3

More information

Selling Strategies and Future Direction for NetVanta Unified Communications Solutions. Samir Kakkar IPT/UC Product Manager 11/16/10

Selling Strategies and Future Direction for NetVanta Unified Communications Solutions. Samir Kakkar IPT/UC Product Manager 11/16/10 Selling Strategies and Future Direction for NetVanta Unified Communications Solutions Samir Kakkar IPT/UC Product Manager 11/16/10 2 Why are we here today? Selling strategies for NetVanta Unified Communications

More information

Cisco Unified Communications: New Deployment Models for Communications and Collaboration

Cisco Unified Communications: New Deployment Models for Communications and Collaboration Cisco Unified Communications: New Deployment Models for Communications and Collaboration What You Will Learn According to a new survey by Forrester Research, 7 out of 10 enterprises are investing in collaboration

More information

Centile Telecom Applications SAS Differentiate from the PBX crowd by introducing innovative Cloud UC and FMC services to enterprises

Centile Telecom Applications SAS Differentiate from the PBX crowd by introducing innovative Cloud UC and FMC services to enterprises Centile Telecom Applications SAS Differentiate from the PBX crowd by introducing innovative Cloud UC and FMC services to enterprises Jean-Charles Collin Product Sales Expert, Centile Key Facts Centile

More information

Hosted Telephony. An Introduction to Our Hosted Services. Managing your Customers. IPW Products. IPW Hosted Telephony

Hosted Telephony. An Introduction to Our Hosted Services. Managing your Customers. IPW Products. IPW Hosted Telephony Hosted Telephony An Introduction to Our Hosted Services IPW Hosted Telephony About IP Wholesale Why partner with IPW? Features of IPW Hosted Telephony Page 2 Managing your Customers Web Portal Wallboard

More information

Quick Start to Accelerating Your Cloud Business. Katherine Hunt, Director, Member Communities

Quick Start to Accelerating Your Cloud Business. Katherine Hunt, Director, Member Communities Quick Start to Accelerating Your Cloud Business Katherine Hunt, Director, Member Communities CompTIA Strategy Educate The IT Channel Advocate On behalf of the industry Certify The IT workforce Give Back

More information

The Key Components of a Cloud-Based UC Offering

The Key Components of a Cloud-Based UC Offering The Key Components of a Cloud-Based UC Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech primer and find new

More information

INSERT COMPANY LOGO HERE

INSERT COMPANY LOGO HERE INSERT COMPANY LOGO HERE 2014 Frost & Sullivan 1 We Accelerate Growth Product Line Strategy Leadership Award Hosted IP Telephony and UCC Services and Platforms North America, 2014 Frost & Sullivan s Global

More information

The forecast looks bright for cloud based telephony

The forecast looks bright for cloud based telephony The forecast looks bright for cloud based telephony +44 (0)1925 530 111 enquiries@square1products.com 1 Do I need to consider the cloud? There is much talk about hosted or cloud-based telephony and the

More information

Developing Innovative Offers that Extend the Benefits of Unified Communications

Developing Innovative Offers that Extend the Benefits of Unified Communications Developing Innovative Offers that Extend the Benefits of Unified Communications Jyotsna Ramachandran, Hospitality Solutions Micaela Giuhat, Education Solutions Communication Evolution CEBP Basic Telephony

More information

Hosted PBX and Beyond

Hosted PBX and Beyond Hosted PBX and Beyond A New Value Proposition for Service Providers White Paper J Arnold & Associates, May 2011 Hosted PBX and Beyond - a New Value Proposition for Service Providers Table of Contents Executive

More information

VoipNow Professional. Business Case for Service Providers

VoipNow Professional. Business Case for Service Providers VoipNow Professional on Service Provider Market http://www.4psa.com/ Copyrights Rack-Soft, Inc. 4PSA is a Registered Trademark of Rack-Soft, Inc. VoipNow Professional on Service Provider Market VoipNow

More information

NEC Contact Centres (Genesys)

NEC Contact Centres (Genesys) Customisable and scalable solutions with enhanced functionality NEC Contact Centres (Genesys) On-premise or Cloud Solutions NEC Australia nec.com.au NEC supports more than 10,000 Genesys-based agent seats

More information

Integrated Communications as a Service: Framing the Market

Integrated Communications as a Service: Framing the Market WHITE PAPER Integrated Communications as a Service: Framing the Market Sponsored by: RingCentral Amy Lind Courtney Munroe January 2014 Robert P. Mahowald IDC OPINION Businesses are redefining how and where

More information

Cloud UC. North America Service Provider Scorecard INFONETICS RESEARCH REPORT EXCERPTS. May 2015

Cloud UC. North America Service Provider Scorecard INFONETICS RESEARCH REPORT EXCERPTS. May 2015 INFONETICS RESEARCH REPORT EXCERPTS Cloud UC North America Service Provider Scorecard May 2015 Telecommunications Equipment Vendor Scorecard: Excerpts Table of Contents TOP TAKEAWAYS 1 BACKGROUND 2 CLOUD

More information

Lync What is it and How to Make Money? Julie Jass Microsoft Corporation julieja@microsoft.com

Lync What is it and How to Make Money? Julie Jass Microsoft Corporation julieja@microsoft.com Lync What is it and How to Make Money? Julie Jass Microsoft Corporation julieja@microsoft.com Agenda What is Lync & Why is it Important to You Lync in the Enterprise Customer Momentum Lync + Skype Partnering

More information

I want customers to selfservice. place orders online

I want customers to selfservice. place orders online I need to support the products and services we sell I need quoting for subscription, recurring charges and bundles I want customers to selfservice problems and place orders online I want effective product

More information

Environmental Overview and the Case For ANPI s UC Solution

Environmental Overview and the Case For ANPI s UC Solution September 17, 2013 Environmental Overview and the Case For ANPI s UC Solution Hosted UC Private Label Package Overview Systems Demonstration Communications market for businesses with under 100 lines is

More information

Oracle and Telephony@Work

Oracle and Telephony@Work Oracle and Telephony@Work Acquisition Announcement Customer and Partner Presentation June 13, 2006 Expands Oracle On Demand with Leading IP-based Contact Center Solution THIS DOCUMENT IS FOR INFORMATIONAL

More information

Fujitsu Cloud-Based Unified Communications

Fujitsu Cloud-Based Unified Communications Customer Case Study Fujitsu Cloud-Based Unified Communications Connect and Collaborate in the Cloud EXECUTIVE SUMMARY COMPANY OVERVIEW Customer Name: Fujitsu Industry: Information and Communication Technology

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: five hosted VOIP FEATURES that will change your business www.megapath.com get ready to transform your business Advantages such as cost savings, enhanced mobility and

More information

BT One Phone. BT One Phone Service Description

BT One Phone. BT One Phone Service Description Service Description 1. Service Description The solution provides business customers a telecommunication solution which contains the following basic elements: Delivery and operation of a hosted PBX service

More information

The World of Avaya Customer Engagement on Google

The World of Avaya Customer Engagement on Google The World of Cloud @ Avaya Customer Engagement on Google Agenda What is a cloud? Definitions Markets Avaya Cloud Models Avaya Private Cloud Avaya Powered Cloud Avaya Branded Cloud Customer Engagement on

More information

Why prioritise cloud telephony for your business?

Why prioritise cloud telephony for your business? Why prioritise cloud telephony for your business? Your insight to getting into The Cloud A 360 Solutions White Paper Overview There is much talk about hosted or cloud-based telephony and the rapid adoption

More information

IT Services. We re the IT in OrganIsaTion. Large Organisations

IT Services. We re the IT in OrganIsaTion. Large Organisations IT Services. We re the IT in OrganIsaTion Large Organisations IT for Large Organisations. As the world of business technology has changed, so have we. From designing, building and optimising tailored

More information

WHOLESALE SIP TRUNKING

WHOLESALE SIP TRUNKING 1 WE MAKE IT POSSIBLE The dawn of a new era of communications BT Wholesale s how new technology can bring new opportunities. 2 The dawn of a new era of communications The world of communications is changing,

More information

Communications in the Cloud Why It Makes Sense for Today s Business

Communications in the Cloud Why It Makes Sense for Today s Business Communications in the Cloud Why It Makes Sense for Today s Business Unified communications delivered in the cloud can help businesses of all sizes address many collaboration and communications challenges.

More information

EXPERTISE AN INNOVATIVE PROGRAMME ENABLING YOU TO LEVERAGE BT S CISCO RELATIONSHIP AND TO STIMULATE REVENUE

EXPERTISE AN INNOVATIVE PROGRAMME ENABLING YOU TO LEVERAGE BT S CISCO RELATIONSHIP AND TO STIMULATE REVENUE 1 WE MAKE IT POSSIBLE AN INNOVATIVE PROGRAMME ENABLING YOU TO LEVERAGE BT S CISCO RELATIONSHIP AND EXPERTISE TO STIMULATE REVENUE Join with BT Wholesale and Cisco to go Beyond Connectivity with the BTW

More information

Capital Markets Day. Capital Markets Day. Gamma Communications plc

Capital Markets Day. Capital Markets Day. Gamma Communications plc Gamma Communications plc 1 About Gamma Gamma is a rapidly growing, technology-based, provider of communications services to the UK business market Provides integrated voice, data, and mobile telecoms services

More information

SAP HANA Cloud Portal Overview and Scenarios

SAP HANA Cloud Portal Overview and Scenarios SAP HANA Cloud Portal Overview and Scenarios HERUG 2014 Conference - Montevideo April 2014 Twitter: @portal_sap / #hanacloudportal HERUG 2014 Conference Event Website Event overview Information and Agenda

More information

Driving Insurance Profitable Growth Using CRM On Demand. Oracle Capital Markets Solutions Footprint

Driving Insurance Profitable Growth Using CRM On Demand. Oracle Capital Markets Solutions Footprint Driving Insurance Profitable Growth Using CRM On Demand Oracle Capital Markets Solutions Footprint Safe Harbor Statement The following is intended to outline our general product direction. It is intended

More information

Choosing the right solution for your Corporate Email

Choosing the right solution for your Corporate Email Choosing the right solution for your Corporate Email Corporate email Private Cloud Public Cloud Traditional Choosing the right solution for your Corporate Email One of the core IT applications for all

More information

UC Market Trends. Jeffrey Pearl VP Carrier Sales North America

UC Market Trends. Jeffrey Pearl VP Carrier Sales North America UC Market Trends Jeffrey Pearl VP Carrier Sales North America Agenda! Unified Communications Market Overview! Benefit/Pitch to the end user community! Death of the PSTN Unified Communications Market Market

More information

HP CLOUD STRATEGY AND SOLUTIONS THE PATH TO HYBRID DELIVERY. Copyright 2011 Hewlett-Packard Development Company, L.P.

HP CLOUD STRATEGY AND SOLUTIONS THE PATH TO HYBRID DELIVERY. Copyright 2011 Hewlett-Packard Development Company, L.P. HP CLOUD STRATEGY AND SOLUTIONS THE PATH TO HYBRID DELIVERY 1 INSTANT-ON ENTERPRISE Everything and everyone s connected Everyone expects immediate gratification and instant results Business & IT one and

More information

Introduction: Who are we? Introducing Pace Telecom

Introduction: Who are we? Introducing Pace Telecom Become a Partner Introduction: Who are we? Introducing Pace Telecom Pace Telecom is established as a leading total communications company with highly successful divisions in mobile, fixed line, telephone

More information

Virtual Servers VIRTUAL DATA CENTER OVERVIEW VIRTUAL DATA CENTER BENEFITS

Virtual Servers VIRTUAL DATA CENTER OVERVIEW VIRTUAL DATA CENTER BENEFITS Virtual Servers VIRTUAL DATA CENTER OVERVIEW The SOFTeR Virtual Data Center is a Virtual Private Cloud Computing Service that enables customers to leverage guaranteed resource reservation pools (processor,

More information

Introduction and Presentation. Jeff Nicoll Director of Cloud Services, KBZ jeff.nicoll@kbz.com

Introduction and Presentation. Jeff Nicoll Director of Cloud Services, KBZ jeff.nicoll@kbz.com KBZ Presents: Introduction and Presentation Jeff Nicoll Director of Cloud Services, KBZ jeff.nicoll@kbz.com Agenda Cloud Market & Key Drivers KBZ Cisco Cloud Aggregator Unified Communications as a Service

More information

4net Technologies. Cloud Services V1.00-1115

4net Technologies. Cloud Services V1.00-1115 4net Technologies Cloud Services V1.00-1115 4net Cloud Services 4net s Cloud Service successfully combines the most advanced technologies with the latest services and applications to create a network,

More information

Contact Center on Demand

Contact Center on Demand Contact Center on Demand Benefits Contact Center on Demand is a comprehensive, next-generation virtual contact center that allows you to: Manage end-to-end customer support and outreach services Interact

More information

The trusted technology partner in the Public Sector

The trusted technology partner in the Public Sector The trusted technology partner in the Public Sector www.exponential-e.com/public-sector About Exponential-e Market Leaders in Technical Innovation GovConnect: The Exponential-e public sector service portfolio

More information

The Key Components of a Cloud-Based Unified Communications Offering

The Key Components of a Cloud-Based Unified Communications Offering The Key Components of a Cloud-Based Unified Communications Offering Organizations must enhance their communications and collaboration capabilities to remain competitive. Get up to speed with this tech

More information

R EDEFINING CUS T OM E R CONTACT CIRRUSPHERE ENABLING YOU TO BE PART OF THE CLOUD-BASED CONTACT CENTRE OPPORTUNITY

R EDEFINING CUS T OM E R CONTACT CIRRUSPHERE ENABLING YOU TO BE PART OF THE CLOUD-BASED CONTACT CENTRE OPPORTUNITY R EDEFINING CUS T OM E R CONTACT CIRRUSPHERE ENABLING YOU TO BE PART OF THE CLOUD-BASED CONTACT CENTRE OPPORTUNITY Market Opportunity According to Contact Babel in December 2011 there were 650,000 contact

More information

LeadDesk Software Platform & Ecosystem

LeadDesk Software Platform & Ecosystem Available Europe-wide! LeadDesk Software Platform & Ecosystem Partnering opportunities for operators, lead brokers, technology providers & service companies Europe s Most Loved Call Center Software LeadDesk

More information

TELEPHONY BE A PRIORITY FOR YOUR BUSINESS?

TELEPHONY BE A PRIORITY FOR YOUR BUSINESS? WHY SHOULD HOSTED TELEPHONY BE A PRIORITY FOR YOUR BUSINESS? An Insight For Business Leaders 01 INTRODUCTION There is much talk about hosted or cloud-based telephony and the rapid adoption of this new

More information

The Cloud Opportunity: Italian Market 01/10/2010

The Cloud Opportunity: Italian Market 01/10/2010 The Cloud Opportunity: Italian Market 01/10/2010 Alessandro Greco @Easycloud.it In collaboration with easycloud.it Who is easycloud.it? Easycloud.it is a Consultant Company based in Europe with HQ in Italy.

More information

Build New LTE Revenue Streams with. PTC 2013 David Bukovsky Vice President, Products BroadSoft, Inc.

Build New LTE Revenue Streams with. PTC 2013 David Bukovsky Vice President, Products BroadSoft, Inc. Build New LTE Revenue Streams with Unified Communications PTC 2013 David Bukovsky Vice President, Products BroadSoft, Inc. Topics Market Situation Enterprise Mobility Opportunity LTE as a change agent

More information

Next generation enterprise communications

Next generation enterprise communications Next generation enterprise communications Peter Hall Principal Analyst July 2010 1 Agenda Top CIO/IT manager issues The role of managed services and outsourcing Evolution of players - the expanding role

More information

The cost effective and flexible alternative to ISDN

The cost effective and flexible alternative to ISDN SIP Trunks The cost effective and flexible alternative to ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing

More information

UNIFIED COMMUNICATIONS IN TRANSITION: PRESERVING YOUR OPTIONS AND PROPELLING YOUR GROWTH INFO@INTERCALL.COM INTERCALL.COM 800.820.

UNIFIED COMMUNICATIONS IN TRANSITION: PRESERVING YOUR OPTIONS AND PROPELLING YOUR GROWTH INFO@INTERCALL.COM INTERCALL.COM 800.820. UNIFIED COMMUNICATIONS IN TRANSITION: PRESERVING YOUR OPTIONS AND PROPELLING YOUR GROWTH INFO@INTERCALL.COM INTERCALL.COM 800.820.5855 1 As the pace of business accelerates and the demand for boundary-less

More information

Annual Analyst Briefing

Annual Analyst Briefing Annual Analyst Briefing BT Wholesale 15 December 2011 Legal disclaimer: Information is accurate at the time of issue but is subject to change. Applicable BT standard terms and conditions apply. Plans are

More information

Supporting the growth of your business. Service Provider Accreditation Programme

Supporting the growth of your business. Service Provider Accreditation Programme Service Provider Accreditation Programme Contents Make the most of your business... 4 Telstra International: supporting our Service Providers... 4 Selecting your level... 5 Your business... 7 How we support

More information

MiCloud Enterprise Unified Communications As A Service Powered by Mitel

MiCloud Enterprise Unified Communications As A Service Powered by Mitel MiCloud Enterprise Unified Communications As A Service Powered by Mitel Micloud Enterprise Unified Communications as a Service (UCaaS) Businesses of all sizes are embracing cloud-based enterprise technologies

More information

A Whitepaper for Corporate Decision-Makers

A Whitepaper for Corporate Decision-Makers A Whitepaper for Corporate Decision-Makers Optimizing the Monetization of a Connected Universe Leveraging a Carrier-Grade Billing Platform to Maximize Service Revenues in the New Digital & Subscription

More information

HOSTED BUSINESS COMMUNICATIONS ALIGNED TO YOUR AND YOUR CLIENTS NEEDS

HOSTED BUSINESS COMMUNICATIONS ALIGNED TO YOUR AND YOUR CLIENTS NEEDS HOSTED BUSINESS COMMUNICATIONS ALIGNED TO YOUR AND YOUR CLIENTS NEEDS Inclarity is helping to transform the way businesses communicate. We enable organisations to put in place a single communications platform

More information

Making the Transition. From ISV to SaaS. with Xterity Wholesale Cloud

Making the Transition. From ISV to SaaS. with Xterity Wholesale Cloud Making the Transition From ISV to SaaS with Xterity Wholesale Cloud CONTENTS: 1 The New Business Model...Page 3 2 Business Challenges...Page 5 3 Technology Challenges...Page 7 4 Xterity Wholesale Cloud...Page

More information

THE NCONNECT GOLD PARTNER PROGRAM

THE NCONNECT GOLD PARTNER PROGRAM THE NCONNECT GOLD PARTNER PROGRAM NCONNECT The Cloud Telephone System NFO-DRM-030-Gold UK NCONNECT Gold Partner 020 3740 6740 www.nconnect.com GROW YOUR BUSINESS WITH EUROPE S LEADING CLOUD TELEPHONE SYSTEM

More information

HOSTED UNIFIED COMMUNICATIONS. Malachi Threadgill Sr Director Digital Marketing

HOSTED UNIFIED COMMUNICATIONS. Malachi Threadgill Sr Director Digital Marketing HOSTED UNIFIED COMMUNICATIONS Malachi Threadgill Sr Director Digital Marketing THANK YOU ingate! HI, MY NAME IS MALACHI THREADGILL About me Malachi Threadgill Sr. Director Digital Marketing ANPI Leading

More information

Strengthening operations, driving margin expansion & cutting costs with cloud communications

Strengthening operations, driving margin expansion & cutting costs with cloud communications Strengthening operations, driving margin expansion & cutting costs with cloud communications Strengthening operations, driving margin expansion & cutting costs with cloud communications Growing companies

More information

Business Cloud Services

Business Cloud Services Business Cloud Services Unified Communications in the Cloud Flexible. Economical. Powerful. UNIVERGE BLUE Business Cloud Services by NEC delivers enterprise-grade Voice, Mobility, Messaging, Presence,

More information

Analysis of the North American Hosted IP Telephony and UCC Services Market. The Perfect Storm for Cloud Unified Communications & Collaboration

Analysis of the North American Hosted IP Telephony and UCC Services Market. The Perfect Storm for Cloud Unified Communications & Collaboration Analysis of the North American Hosted IP Telephony and UCC Services Market The Perfect Storm for Cloud Unified Communications & Collaboration July 2015 Contents Section Slide Number Executive Summary 3

More information

The Total Cost of Ownership of. Hosted UC

The Total Cost of Ownership of. Hosted UC The Total Cost of Ownership of Hosted UC TCO in a Nutshell When you re shopping around for a new Unified Communications solution and the quotes are rolling in, it can be difficult to make a true apples-to-apples

More information

NetPay for... www.netpay.co.uk

NetPay for... www.netpay.co.uk NetPay for... www.netpay.co.uk www.netpay.co.uk NetPay for... Software Developers Billing system software and the development of applications with integrated payment features is big business. Developers

More information

GENBAND Overview and UC Solution. -Common Platform Uncommon Performance

GENBAND Overview and UC Solution. -Common Platform Uncommon Performance GENBAND Overview and UC Solution -Common Platform Uncommon Performance Corporate Profile Employees 2,200 Solutions Switching, Networking and Applications Operations 50 Sales and Support Centers Market

More information

Founded in 2003, Worldwebnet Telecom is a fast growing Canadian owned and operated carrier that specializes in providing voice services to the

Founded in 2003, Worldwebnet Telecom is a fast growing Canadian owned and operated carrier that specializes in providing voice services to the Founded in 2003, Worldwebnet Telecom is a fast growing Canadian owned and operated carrier that specializes in providing voice services to the wholesale, retail and business markets. Carrier Services Access

More information

The adoption of cloud-based computing solutions for business

The adoption of cloud-based computing solutions for business The adoption of cloud-based computing solutions for business across the globe is staggering. In fact, by 2014, the market is expected to represent an opportunity of close to $110 billion according to a

More information

product flyer Single, full-featured solution flexible, personalized experience Highly extensible and secure

product flyer Single, full-featured solution flexible, personalized experience Highly extensible and secure DELIVERS control, choice AND FLEXIBILITY product flyer ACI architect banking Single, full-featured solution flexible, personalized experience Highly extensible and secure ACI Architect Banking TM is a

More information

Multimedia Conferencing Solutions

Multimedia Conferencing Solutions Multimedia Solutions Fixed users are migrating to... Mobile Audio users are migrating to... Video CSPs are migrating to... Radisys ECONOMICAL FLEXIBLE RELIABLE DIFFERENTIATED INTEGRATED SCALABLE The conferencing

More information

Partner Growth Opportunities in the Evolving UC Market

Partner Growth Opportunities in the Evolving UC Market Partner Growth Opportunities in the Evolving UC Market Market Shifts Call for a Broader Skill Set and Portfolio 9847-64 March 2015 Contents Section Slide Numbers Executive Summary 3 Market Overview 7 Customer

More information

Verio enables cloud service brokerage with VerioCatalyst

Verio enables cloud service brokerage with VerioCatalyst Verio enables cloud service brokerage with VerioCatalyst Analyst: Agatha Poon 30 Aug, 2013 Verio has been in controlled beta since April, but recently announced the commercial availability of its channel-oriented

More information

Our products and services include: - Lines & Calls. - Non- Geographic Numbers

Our products and services include: - Lines & Calls. - Non- Geographic Numbers 2 Whatever your telecommunications needs, Relax Telecom are sure to have the solution. From single analogue business lines to complex multi- site solutions, our range of services are scalable, meaning

More information

The SaaS Scorecard : Updating the Balanced Scorecard for the SaaS World

The SaaS Scorecard : Updating the Balanced Scorecard for the SaaS World The SaaS Scorecard : Updating the Balanced Scorecard for the SaaS World Perspective by Waterstone Management Group Mark Hauser, Managing Partner Andrew Loulousis, Senior Associate April 2015 Chicago San

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R W h y t h e C l o u d f o r C o l l a b o r a t i o n? Sponsored by: Cisco Systems

More information

collaboration Keeping people in touch efficiently

collaboration Keeping people in touch efficiently collaboration Keeping people in touch efficiently What is collaboration? At its best, unified communications (UC) is just what it says it enables better interaction between people by integrating what were

More information

2015 Hosted Unified Communications Buyers Guide

2015 Hosted Unified Communications Buyers Guide 2015 Hosted Unified Communications Buyers Guide Future-proofing Communications Investments January 2015 Contents Executive Summary Competitors at a Glance... 3 Introduction: The Move to Hosted/ Cloud Communications...

More information

Unified Communications & Collaboration Market 2011-2016

Unified Communications & Collaboration Market 2011-2016 Unified Communications & Collaboration Market 2011-2016 Executive Summary Unified Communications (UC) has come of age. People are no longer asking, What is UC?, but rather, How should we develop our UC

More information

Parallels Automation. Five Critical Success Factors for Cloud Service Delivery. White Paper. www.parallels.com

Parallels Automation. Five Critical Success Factors for Cloud Service Delivery. White Paper. www.parallels.com Parallels Automation White Paper Five Critical Success Factors for Cloud Service Delivery www.parallels.com Table of Contents Five Critical Success Factors for Cloud Service Delivery... 3 The SMB Challenge...

More information

Corporate Overview Q3 FY 15

Corporate Overview Q3 FY 15 Corporate Overview Q3 FY 15 Forward-Looking Statements Disclaimer Certain statements made in this presentation and the related materials may contain forward-looking statements, which are not historical

More information