GENBAND Overview and UC Solution. -Common Platform Uncommon Performance

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1 GENBAND Overview and UC Solution -Common Platform Uncommon Performance

2 Corporate Profile Employees 2,200 Solutions Switching, Networking and Applications Operations 50 Sales and Support Centers Market Leadership 23% Fixed 9% Mobile 38% Cable Customers 2

3 History of Growth and Innovation Key Events Company founded New Management 2004 Partnership < $5M revenue IP switching division $146M annual revenue Media Gateway division IP Switching division Partnership Customers Global Market Metrics 1 million ports shipped #1 Media Gateway > 20 million ports shipped #1 Media Gateway > 50 million ports shipped 50% of Top 100 Operators #1 Softswitch #1 Media Gateway > 200 million ports shipped 80% of Top 100 Operators New Products IP Media Gateway High and Low Density Media Gateways Interconnect Call Control Security Gateway Session Border Controller Softswitch on GENiUS platform SIP Application Server TPM / DPI offerings 3

4 Enviable Customer Base Over 80 of the Top 100 Global Operators spanning 80 countries Marquee Global Customers Aligned with Operators that control a significant portion of the world s telecom CapEx spend Product depth with multiple deployed GENBAND products in key accounts Significant direct and channel presence in all regions Widespread coverage in developed and fastergrowing developing markets 4

5 Global Presence and Scale Headquartered in Frisco, Texas 8 Development & Operations sites 50 sales and support sites Operating in over 80 countries 5

6 Progressive Go-to-Market Strategy Channel Mix for Efficient Selling Process Tier 1 & 2 Global Operators Regional Operators Direct Government Enterprise Small Regional Operators Reseller OEM Complementary portfolios Tier 1 Global Operators Diverse channel strategy enables global portfolio coverage Direct sales approach allows company to chart its own course OEM partnerships pair complementary GENBAND products for vendor s complete solution sale 6

7 Portfolio 7 GENBAND Confidential and Proprietary

8 Broad, Feature-Rich Portfolio IP Product and Service Portfolios Applications, Switching, and Networking portfolios enabling migration to all-ip architectures Applications Switching Networking Scalable Solutions for Network Transformation, Convergence, and Mobile Broadband Maintenance and Professional Services to support Operators across the Globe GENiUS providing flexible, Hardware-Independent, Software-Centric platform 8

9 GENiUS Carrier Grade IP Services Platform GENBAND ip Unified Services IP Unified Services platform enabling: Network Transformation Convergence Mobile Broadband Modular IP services, mix & match Cloud-based Applications Session Border Control Local Call Control Interconnect Call Control Traffic & Policy Management ATCA hardware leverages latest advances Software-Centric, with Advanced Middleware Integrated management Operational simplicity & savings High reliability 9

10 GENiUS 10

11 Unified Communications Powered by 11

12 What you will Learn: Why GENBAND Unified Communications (UC) Now What is Hosted UC Opportunity Barriers to Mass Deployment Competition GENBAND GENBAND Adaptive UC UC Solution Solution Why GENBAND Adaptive UC UC Hosted Voice with additional services such as Unified Messaging, Web Collab, Video, integration linked into a single application Hosted UC is expected to grow 500% by 2013 * UC network Islands, business feature transparency, rip & replace perception How to better both CPE and Over The Top ISP Solutions Fully integrated UC solution to complement partner UC solutions Customize look and feel to meet your customer needs Provide consistent experience across TDM, VoIP, Mobile and PBX GENBAND s is a fraction of the cost of other UC solutions GENBAND UC Networks are deployed today Removing the barriers to mass deployment 12 12

13 Communications in Today s World Multiple communication devices Disparate systems Multiple locations Delayed information Collaboration barriers Delayed decision making Human delay Coordination inefficiency Lost productivity Mobile workforce Significant lost productivity from multiple communications interfaces 13 13

14 Unified Communications Challenges UC Islands CLASS 5/Centrex Hosted Business VoIP Mobile IP /TDM PBX UC Network Islands Advanced Business Features Cost Application Integration Proprietary Islands for legacy Class 5 TDM, NGN VoIP, PBX and mobile networks with varying UC capabilities (presence, collaboration) Users don t want to lose their advanced business voice features to get UC Users do not want to rip and replace their existing network for UC UC needs to be integrated with other business applications (e.g. Active on the Phone in IM presence) Challenge to overcome these barriers for UC adoption 14 14

15 GENBAND UC Solution CLASS 5/Centrex Hosted Business VoIP Mobile IP /TDM PBX GENBAND Adaptive Unified UC Communications Carrier Hosted UC capabilities delivered across legacy TDM, Hosted VoIP, PBX and Mobile networks Secure & Scalable IM; presence interworking Video calling Web collaboration Anywhere/anytime access Network wide private dialing Single number Consistent UC Experience, Any Network, Any Device 15 15

16 Unified Communications Powered by Conferencing: Audio, Video, Collaboration End User PC Client End User Web Portal Click to Call Address Book Call Logs Routes/ Call Handling Attendant Console Mobile Integration Outlook/ Lotus Notes Integrated Clients

17 GENBAND Unified Communications Components Personal Communicator Personal Agent Microsoft Office Client Audio/Video Conferencing Web Collaboration Mobile UC PC client supporting enhanced voice, Federated IM, Live Video and Collaborator Web based end user portal to enable personalization of communication services Multimedia client for Microsoft Outlook integrating voice, IM and presence Reservation-less audio/video conferencing including once-click conferencing Online meeting tool for presentations, speaker video, instant feedback and voting Extends UC capabilities to mobile smartphones GENBAND Unified Communications bundles can be customized to meet customer needs 17

18 Conferencing Full UC Suite Fully Integrated with PC Client Audio Ad-Hoc, MeetMe and Reservation-less Impromptu, scheduled, corporate-wide or analyst briefings Operator assisted G.711, G.729, G.722 (HiDef) Video Peer-to-Peer Active Speaker Collaboration No download required all via web browser Push URL to participants via IM Application, Desktop, Whiteboard Sharing Integrated Call Recording & IM 18

19 Attendant Console PC-based Desktop Application Front Desk, Executive Assistants / Department Answering Positions Intelligently Answer and Route Multiple Incoming Calls Use as Primary Phone or Paired With IP Phone Brand-able Monitor Presence Mobile, IP Phone & IM Configurable Speed Dials Park / Pickup Drag & Drop Transfer Conference , IM & SMS 19

20 End User Web Portal Gives End Users Access To: Call Logs Address Book Incoming Call Handling Click to Call Feature Configuration Use with Any Browser PC, MAC or Mobile Click to Call Address Book Call Logs Totally Customizable Easy Colors / Logo Theme Designer Kits Can Extract Content via Portlets SOAP API GENBAND Professional Services Routes/ Call Handling More User Control = Less Support Calls 20

21 End User PC Client IM With Co-Workers, Vendors & Clients Presence Available Connected Unavailable Busy Integrated with Conferencing Portal / Collaboration Access to Web Portal (configure personal settings) Voice & Video Calling Integrates with Phone or embedded Softphone File Transfer, Web Push, Co-browser, Clipboard Can send IM as SMS Fully Customizable 21

22 Mobile Subscribers Business Subscribers Operate as a Corporate Mobile Extension to make/receive calls with office Can use mobile phone as primary device or alternative between office/mobile phone using same extension Seamless call handoff between office/mobile with or without MSC integration Residential Subscribers Can use mobile phone as primary device or alternate between home/tv/mobile phone using same telephone number Seamless call handoff between devices with or without MSC integration Clients & Applications Mobile MAX mobile phone application Dialer application for VoIP, Cellular calls, integrated IM, presence & network-based address books Other 3 rd Party SIP Clients (Bria, etc) Mobile Web Portal access to key portal functions 22

23 Microsoft Outlook / Lotus Notes Integration Business Subscribers May Prefer a Single Productivity Application Such As: Microsoft Outlook or Lotus Notes Same Functionality as PC Client Voice/Video Calling, Conference, Address Book, IM, , SMS, Calendar Access to Web Portal & Web Conferencing/Collaboration Microsoft Outlook Integrated Client Lotus Notes Integrated Client 23

24 Unified Messaging Unify , Voice, Video and Fax Messaging With Contact & Calendar Sharing Differentiate with an All-in-One Value-Added Service ACCESSIBLE VIA UNIFIED MESSAGING 24

25 Extensive SIP Terminal Portfolio Multiple terminals supported today, covering 90% of the market Additional terminals can easily be added by using SIP profiles Solution can support virtually any SIP terminal 25

26 GENBAND Unified Communications Solution END-USER Value Proposition Lower IT & Telecom Costs Investment Protection Federated Instant Messaging Support of Mixed Technology Higher Productivity Outsource and avoid hiring and training costs for specialized UC expertise, lower LD costs Eliminate upfront capex, installation and set-up charges associated with CPE solutions Ease of extending UC across enterprise network islands Support for Mixed TDM, VoIP, PBX networks; no replacement of legacy gear for UC benefits Consistent user experience in the office or on the road via wireless, lower mobility costs Enables business customers to reap full UC benefits at lower upfront costs 26

27 Customer Examples CS 2000c Geo (CVM12) with SIP Trunking CS 2000c Geo-redundant Unified Communications + Hosted VoIP Unified Communications + Hosted VoIP Hosted VoIP Network Highly Secure Hosted IP Communications to UK government 1,100 Sites, 20,000 Call Center Agents, over 150,000 users Handling > 3M calls/day Carrier Hosted IP Telephony for the Australian Tax Office 70 sites, 30,000+ endpoints and 2,700 call centre agents Service launch in Q ,000 VoIP and fax lines Critical communications for athletes, officials, VANOC staff, volunteers and the media 27

28 Why GENBAND Hosted UC Comprehensive UC feature set Personal Communicator PC client with Federated IM, Personal Agent, Audio/Video Conferencing, Multimedia Office client Multi-Network UC across legacy TDM, SIP, PBX or Mobile Consistent UC experience across any network or device Tailored UC UC look and feel can be customized for carrier s branding Flexible UC powered by the A2 Application Server whether on SIP Standalone, with Class 5 softswitch (C20) or IMS App Server Profitable UC GENBAND UC can be offered at a fraction of the cost of other offers Experienced UC: Acknowledged leader in IP Telephony with greater than 14 Million SIP lines shipped 28

29 Competitive Advantages Full GENBAND Product Portfolio One Stop Shop for Your Network / GENiUS Hybrid TDM/IP/IMS No Need to Strand Legacy Infrastructure Fully Integrated Multimedia Applications Voice, Video, Conferencing, IM, Presence, Collaboration Mobile Integration with Any Mobile Phone Integrated Wireless Mobility Manager / FMC / IMS VCC Open Development Interfaces & Customizable Professional Services, Developer Community, Tools/APIs 29

30 30 Thank You

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