Cloud Services. Talk to us about LETN Cloud Services today At the core of LETN Cloud Services: Infrastructure as a Service / IaaS

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1 Simplify and reduce IT Infrastructure costs Increase business application protection Talk to us about LETN Cloud Services today LETN Cloud Services are hosted infrastructure services that deliver high availability, business continuity and cost efficient IT infrastructure solutions. LETN Cloud Services are bespoke solutions tailored to the needs of forwardthinking organisations. Each solution is specifically designed to be scalable for true business flexibility. At the core of LETN Cloud Services: Infrastructure as a Service / IaaS Virtual Applications Replicated Disaster Recovery Feature Simple, dependable monthly payment with no capital investment in IT infrastructure or Microsoft licensing. Enterprise-class hardware and virtualisation technology with business continuity protection - and no single point of failure. Unparalleled scalability and flexibility: adding users is fast with no upfront infrastructure costs. Bespoke hosted solutions designed around your specific business needs. Access your hosted infrastructure from multiple locations via any internet connection. Industry-leading protection technology makes your infrastructure highly available Replicate your servers and data between LETN s Tier 4 data centres for the fastest recovery points. Benefit Stay in control of your IT costs by paying for your infrastructure as you use it. Increase service levels by making your applications reliable & highly available to employees. Reduce the cost of growing your business: only pay for the number of user footprints you use. Technology which suits your business needs without capital investment. Introduce flexible work anywhere options for your employees allowing them to work from home, different offices, hot-desks, and wirelessly using 3G enabled laptops and make use of on mobile devices. Cut costs: eliminate expensive DR testing, stand-by servers and storage.

2 Limited Cloud Services Infrastructure as a Service Mission-critical IT applications help you run your business. Ensuring these applications consistently perform well whilst remaining protected from data loss can cost you time and expense in underlying infrastructure. Designing, purchasing, administering, powering, cooling and protecting IT infrastructure eats into capital and operating budgets. IaaS allows your business to focus on how applications can deliver better value. IaaS provides servers, operating systems and remote delivery technology for a centralised hosting platform designed around your specific needs. Our helpdesk can add processing power and storage on-demand, making expansion fast and simple. You pay for what you use. The whole service - including Microsoft, Citrix and Symantec licensing - is wrapped into a simple monthly payment. All our IT has now been migrated across to LETN s Cloud Platform. It has exceeded our hopes and needs. Last week, we suddenly had to double the amount of memory we had access to. On our in-house system, this would have been a nightmare: we would have had to purchase and install a new server, costing us money and engineering time. On Cloud Services, all it took was the flick of a switch. We doubled the size of our server instantly. Operations Manager, Recruitment Company (London) Virtual Applications Does your critical application need to be accessed by customers or employees 24x7? Our virtual application service allows you to take advantage of enterprise-level protection at a fraction of the cost of implementing the technology yourselves. LETN s Virtual Applications service is designed for clients that want to focus on making a single critical application highly available. LETN Cloud Services are delivered from a hosting facility that is also an Internet Switch (Point of Presence). Your application will be available and secure: we publish applications via web based VPNs and secure them using token based security.

3 Limited Cloud Services Ideal scenarios for using Virtual Applications are: Rolling out applications to more than one office Publishing applications for use by customers or employees Enabling employees to work effectively from home or working off-site Replicated Disaster Recovery Protecting critical data and applications are issues every organisation faces. In the event of a disaster, your business needs the infrastructure to run your critical business applications. This can take time and money: rebuilding is a time consuming task and paying for third party disaster recovery companies is expensive. LETN Replicated Disaster Recovery provides optional levels of protection for your critical applications and data. We help you design protection services specifically matched to your business. A remote access solution will facilitate customer or employee access to the protected applications. Using our IaaS platform, we can replicate your servers and data to one or more of our data centres and failover within an agreed time. Levels of protection available are: Off site data replication Off site data replication and server image replication with server cold start Site to Site infrastructure replication with server cold start Site to Site infrastructure replication with automated failover (typically 15 minutes) Application level replication and failover, near instant availability for very critical applications

4 Limited Cloud Services Support LETN s Cloud Services come with an end to end support service: LETN helpdesk: 1st line through 4th line reactive support that provides on-demand assistance to you and your employees. There is a clear escalation path for critical issues and users can contact the helpdesk by , web or phone. Optional 24x7 oncall cover is available to handle emergency issues. Managed services: LETN have a long, respected history of managing our clients IT infrastructure. Your hosted solution will be handled by experienced, skilled and reliable engineers who will deal with your backup, security and change requests. Remote monitoring: Keeping your systems running is important to us. We include remote monitoring as standard so we can keep an eye on our clients servers. Additional bespoke levels of monitoring can cover critical applications. Your account manager will be happy to discuss setting up specific alerting tools for your infrastructure.

5 Limited Cloud Services Why is LETN s Cloud Service so different? LETN Cloud Services Hosted in two tier 4 internet switches outside London. Our platform is designed and owned by LETN. Completely bespoke solutions tailored to meet your exact needs. End-to-end managed support from LETN s Infrastructure Managed Services team. Flexibility for the hosting of non-microsoft applications and integration of third party applications. Collaborative support to interface with your third party software providers and service providers. A true Cloud Services offering genuine scalability and flexibility without limits: you lease what you use and do not need to own hardware or software. A comprehensive solution that works the way you do, using blended technology that offers the best features from carefully selected vendors such as VMware, Microsoft, Citrix, HP and NetApp. What others offer: Hosted in generic low cost hosting facilities. Rebranded wholesale hosting platforms with no direct control. An off the peg solution that you will have to meet half-way. Basic reactive telephone support for limited elements of your infrastructure. Packaged Microsoft applications that are restricted and will not integrate into third party applications. Limited telephone support that leaves you stuck in the middle, dealing with third parties. You are asked to lease the hardware and software on a three year term, limiting you to the original leased hardware and preventing scalability. Vertically aligned solutions designed around a single vendor s technology such as Citrix XenApp, limiting you to a specific set of features.

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