Oracle Taleo recruitment and onboarding implementation at Qatar Project Management (QPM), Qatar
Background Qatar Project Management (QPM) is a leader in real estate and infrastructure projects in Qatar and GCC Region, where an exponential growth in real estate and infrastructure related projects is happening especially in Qatar as the host of 2022 FIFA World Cup and other major international events. The demands for project and related labor forces are arising exponentially; the number of hiring' have doubled from last year and QPM sees this figure growing exponentially in near future. No of employees : 400 No of users : 36
Project Outline Project Kick Off Date : 1-Dec-2014 Soft Go Live Date : 12-Feb-2015 Modules Implemented Taleo Recruiting Taleo Onboarding Full Go-Live Date : 02-March-2015
Resource Details Evosys Resource Details Project Manager : Murtuza Kadiyani Functional Consultant Onsite : Anish Adhikari Solution Architect Onsite/Offshore: Sanjay Pandey
Business Needs QPM has rigorous recruiting needs. Since it s a project management company hiring candidates for various project both on contracts as well as permanent basis, the hiring volume is extensive. QPM was already using a custom ATS which was quite basic form with very limited functionality. Implement a robust Applicant Tracking System Eliminate the paper based informal way of initiating the Employee Relations Processes Implement robust and automated payroll processing system which requires minimal manual intervention for the end-to-end payroll cycle. Manage Real Time Reporting & Analysis of the organization's HCM and Payroll Requirement Integrated processes with accurate record keeping and auditing
Traditional Vs. Taleo QPM Current Process Too much dependency on User to update the system manually or otherwise. All systems are independent and do not talk to each other. No method to trigger next steps. Delays occurs if unlinked systems are not updated. Monitoring candidates details through the recruitment life cycle all the way into induction is impacted. Candidate has bad experience. Company loses momentum due to too many contact points/ people handling duties in the system. Taleo Driven Process Monitoring of ALL steps of recruitment life cycle is possible and are automated. System can be built to trigger all events in a set manner straight away taking away human error element. Reduces time lost by cross checking if tasks have been completed. Reduces errors in tasks being repeated. All teams involved in onboarding a candidate can access system and make sure their element of tasks are completed. On boarding process from Offer letter to joining is smoother. Improvement in overall quality of hire.
Challenges SaaS application implementation limited flexibility of Customization Reluctance of client to move to key phase like KUT, UAT and go live. Stringent timelines for executing client reluctant to follow due to their busy schedule First (for evosys) Taleo and third party job posting integrations like gulf talent and linkedin Streamline the extensive current onboarding processes and provide better business strategy approach
Solutions Implement Taleo Recruiting and Onboarding Integrations with LinkedIn and Gulf Talent Reporting and Analytics with dashboards and reports to show complete activity analysis and provide better visibility of the business process Implement project details in a requisitions and maintain data security around it. Implement Dynamic Approval routing for requisition approval process.
Value Additions :Time and Cost Savings to QPM Areas Before Taleo After Taleo Average time to hire 90 Days 60-70 days Centralized data base Based on emails and excel files All records are centralized. Time spent by recruiter per candidate Process orientation and dependability on it Key Bottlenecks in the recruiting process Average 10-20 days Not Stream Lined Difficulty in back tracking events. 5-10 days Streamlined Single application Single process. Process oriented recruiting and onboarding. Most of the activities within application are date tracked and reportable Reports Manual excel based reports Dynamic multidimensional Reports
Business Benefits Delivered Transparency and Visibility Centralized CV and candidate data base Communication Across all parties Any user having proper permissions can visit the Taleo portal and see the recruitment status each requisition and candidate Single location for files all candidate records. System notifies concerned parties for their action. Automated flows Automated task flows, events e.t.c minimizes human error. Data Protection Social Media and Portal Integration On boarding Process tracked Branding No one can alter data related to a candidate and requisition as everything is tracked. Cvs from all sources like LinkedIn, Monster gulf and Gulf talent are received at one place in Taleo Database From offer to mobilisation the process is automated and each task is defined for easy tracking. Taleo helps in putting one JD across all platforms, all traffic is directed towards QPm website.
Business Benefits Delivered Cont User Trainings Effective user trainings with use of ppts/demo and role playing Top management system demo System demonstration to the top management highlighting the key business advantage Real time reports Elegant dashboards with real time reports Flexible approval workflow Flexible approval workflow based on projects and non projects requirements. Paperless recruitment process Message templates On boarding Process tracked Branding Automated recruiting, onbaording and reporting has eliminated the use of papers All message templates sent manually such as shortlisting email, rejection letters are now sent via system eliminating human errors From offer to mobilisation the process is automated and each task is defined for easy tracking. Taleo helps in putting one JD across all platforms, all traffic is directed towards QPM s website.
Critical Success Factors Extensive use of Taleo- with a week more than 100 jobs were posted and 600 plus candidates had applied Complete and Integrated Recruitment system possessing an amalgamation of best in class processes and world class technology. Ease of access through various modes of accessibility.(eg. Tablet, Smartphone, etc.) Real time reports and dash boards Reduced the business cost and increase the productivity and turnaround. Role based User Access, having Security to have Consolidated Data Access or specific Operation Access. Real Time Business intelligence reporting with dashboards, analytics and fixed format reports to supports analysis and decisions making.
Milestones Second Oracle Taleo implementation in Qatar
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