Oracle Business Intelligence Implementation at National Guard Health Affairs. Case Study

Transcription

1 Oracle Business Intelligence Implementation at National Guard Health Affairs Case Study

2 Profile National Guard Health Affairs (NGHA) is a leading medical complex in the Kingdom of Saudi Arabia. It consists of sophisticated medical cities that are scattered in many regions of Saudi Arabia (Riyadh, Jeddah, Dammam and Al-Ahsa). NGHA provides optimum healthcare to SANG personnel, their dependants and other eligible patients. It also provides excellent academic opportunities, conducts research and participates in industry and community service programs in the health field. NGHA has one of the largest procurement and SCM operations in KSA More than 30,000 Items 4 Large Sites 50 BI Apps Users

3 Project Outline Modules Procurement and Spend Analytics Supply Chain and Order Management Analytics Timeframe 3 months for Go Live Resources 3 Resources from Implementer 3 Management Representative from the client

4 Project Phases Current MIS Custom Reports Insight - Beyond the current MIS Identification of basic and most critical reporting needs that are already met by an alternate MIS tool. Reorganize the Dashboards to provide direct access to these critical reports This prevented overflow of information and impacted the pain points directly This phase involved customizing some of the existing reports to meet the information needs of the client. These changes were sometimes cosmetic and at other places inline with the extensions and customizations that the client had in its ERP In this phase we have introduced reports that provide very interesting insight into the clients business, however these information was not currently a part of the MIS the client had. Like the analysis, Performance Reports etc. New Concepts The next phase will be introduction of MIS which presents an altogether different concept of management than what the client has now. Like the various new Ratios, Water Fall, etc.

5 Our Approach Requirement Gathering Deployment Analysis Validation Design

6 Requirement Gathering And Analysis Demonstration of the Seeded Reports for the Procurement, Spend, Supply Chain and Order Management Functional areas. Gathering the Client Requirements based on their gaps on seeded reports Analyzing requirements and Developing solutions Checking the Solution Feasibility Dashboard Analysis Capturing User Details

7 First Step Configuration Oracle BI Server Installation The Basic step of setting up an OBIEE environment for the client consisted of : Installing Oracle BI Server on a Solaris 64-Bit Server Setting up Informatica and DAC tools Informatica And DAC Installation And Configuration OLAP Database Setup Creating Informatica Repository Service Creating Informatica Service Configuring DAC Subject Areas according to the Business Creating an OLAP Database Oracle Database Installation Extract, Load and Transfer of data (ETL) Validating the data

8 Dashboard Reorganized to meet current MIS Needs

9 Example Of Seeded Reports

10 Example Of Seeded Reports

11 Solution Design And Implementation Creating Custom reports for the client using following methods :- Modifying the Seeded Report for end Users Low Level Customizations Includes RPD changes using Oracle BI Administration Tools High Level Customizations Working on the Informatica Workflow for bringing in the unavailable Fields into OBIEE Major Custom Report Categorizations : Requisition Analysis Purchase Order Analysis Spend Analysis Metric Analysis Corporate Planning Reports Inventory Analysis

12 Solution Design And Implementation (Contd.) Creating 11 Dash boards in various business areas of Procurement, Spend and Inventory Oracle has around 350 Seeded reports in Procurement and Supply Chain Analytics Customization of 45 reports as per the client business requirements which consists of development of KPIs for effective Supply Chain Analysis (provided by 3rd party auditing consultants), Analysis of Stock and Non Stock Categorization based on client business, Analysis of transactions between regions where client has business across regions.

13 Challenges Faced Purchasing Category Hierarchy as per the client business Module Item Type Cost Centers Sub Group Type Medical Supply Office Supply House Hold Industrial Items Bringing Unavailable fields into the BI RPD file e.g. :- SANG PO Order Date, SANG # of Low SAR Pos Developing the Metrics Analysis (KPIs) Reports which has been given by 3rd party auditing consultants Creating the perfect formulas on the Custom OBIEE Fact Columns Validating the Customized reports Training the User on Analyzing the OBIEE Reports

14 Example Of Custom Reports

15 Example Of Custom Reports

16 Example Of Custom Reports

17 List Of Developed Custom Reports Pending Purchase Requisitions by Requester Open Purchase Requisitions by Top Cost Centers Purchase Requisition Tracking Report Requisition Activity By Top Cost Centers SANG # of PRs Issued SANG Purchase Response Time SANG Internal Requisition (Between Regions) PO Amount by Top 20 Suppliers by Product Purchase Order to Purchase Receipt Variance Purchase Order Tracking By Buyer Supplier Scorecard - Top 20 Performing Suppliers

18 List Of Developed Custom Reports (Contd.) SANG Supplier Details By Item Category SANG No. Of POs Placed To Top 10 Suppliers SANG Supplier Details By Operating Units Supplier Rejection Rates SANG Purchase Order Summary By PO Classification SANG Average Total Purchase Order Per Day SANG Lead Time Between Approved POs And Approved PRs SANG Number Of Purchased Order Placed In A Month SANG Average Lines Per POs SANG Percentage Of Low SAR Value POs SANG total Approved POs per Buyer by details SANG Free of Goods received from the Vendor

19 List Of Developed Custom Reports (Contd.) SANG Scrape Stocks in All Regions SANG Approved Releases against other region s POs SANG All Blanket PO With Remaining Balance Procurement Cycle Time Analysis Report Top 10 Late Purchase Order Deliveries Top 10 Payment Amounts By Supplier Spend by Category Spend by Supplier SANG Top 10 Savings Potential by Supplier and Item SANG Percentage of Invoices with POs SANG % of Perfect Invoice Matches SANG % of Invoices Paid Within Due Date

20 List Of Developed Custom Reports (Contd.) SANG Returns to Suppliers By Organization SANG Stock Returns to Suppliers Details SANG Issued By Organization SANG Issued By Stock Number, Qualities, Values SANG Received By Organization SANG Received By Stock Number, Qualities, Values SANG Received By Sub inventory SANG Received By Receiver SANG Value of Items Received by receiver, Stocks, Qualities SANG PO Stock Receipts Status - Receipt, Accepted and Rejected Quantities

21 Thank You Global Headquarter Evolutionary Systems Pvt. Ltd. 11th floor, Kataria Arcade, Beside Adani Vidya Mandir School, Behind ADANI CNG Pump, S. G. Highway, Makarba Ahmedabad Tel : , Fax : , U.K./ Europe Headquarter London Office Evolutionary Systems Company Limited Gray s Inn Road Kings Cross, WC1X 8BP, London Tel :+44 (0) Contact Us : business@evosysglobal.com Follow us on - Facebook Twitter ME Headquarter Evolutionary Systems Arabia Fz LLC 112, Building 11, Dubai Internet City, PO Box , Dubai, UAE Board: Fax: LinkedIn