e-learning Course Information Semester 1 February May 2016 Address Foundation Skills in Vocational Practice Skill Set TAESS00009 Certificate IV in Training and Assessment (TAA) TAE40110
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CONTENTS PAGE COMMUNITY CENTRES SA INTRODUCTION 1 Vision 1 Mission Statement 1 Objectives 1 WORKFORCE DEVELOPMENT 2 Address Foundation Skills in Vocational 2 Practice Skills Set [TAESS00009] Course Overview 2 Eligibility 2 Qualifications 2 Course Timetable 3 Certificate IV in Training & Assessment [TAE40110] 3 Course Overview 3 Eligibility 4 Qualifications 5 Course Timetable 5 Process of Recognition 6 Recognition of Prior Learning (RPL) 6 Other Processes 6 PARTICIPANT ONLINE LEARNING EXPERIENCE 7 Overview 7 Technical Requirements 7 Training Sessions 8 Mentoring and Hub Groups 8 Our Expectations 8 COMMUNITY SERVICES SA STANDARDS 10 Our Commitment 10 Access and Equity 10 Privacy 10 Complaints Procedures 11 Contact Details 11
COMMUNITY CENTRES SA INTRODUCTION Community Centres SA is the peak body for Community and Neighbourhood Houses and Centres in South Australia. Community Centres SA was established in 1983 and continues to act as a catalyst for community development by providing service, support, engagement and advocacy to over 100 Community and Neighbourhood Houses and Centres and over 30 Affiliate Members. Vision Community Centres SA will act as a catalyst to enable communities to develop through participation, engagement and skills development. Mission Statement Community Centres SA provides service, support, enhancement and advocacy to Community and Neighbourhood Houses and Centres to enable them to deliver the best quality service to their participants. Objectives Assist in the establishment, resourcing, operation and development of the network of Houses and Centres. Encourage mutual support and cooperation within the network and with other human service agencies. Initiate and develop policies and strategies that will strengthen and support the network. Represent the interests of Houses and Centres at local, state and national forums. Advise government and non-government agencies on policies and strategies for the support and development of the network. Provide a central reference for data and information about the network. Enable and provide for member centres to undertake activities of a benevolent nature without discrimination including support, practical assistance and relief to those people in the community who are economically and socially disadvantaged. 1
WORKFORCE DEVELOPMENT Since 2005, Community Centres SA has been implementing a Workforce Development Strategy to up-skill workers in Community Centres and Neighbourhood Houses to improve sustainability of the community sector and develop its capacity-building potential. Semester 1 for 2016 offers the following courses via e-learning delivery : Address Foundation Skills in Vocational Practice Skill Set [Ref TAESS00009] Course Overview Community Centres SA, in partnership with TAFE SA, is pleased to offer the TAESS00009 - Address Foundation Skills in Vocational Practice Skill Set (which includes the TAELLN411 unit). Note : From July 2015, a Certificate IV in Training and Assessment will need to incorporate the unit TAELLN401A or the TAELLN411 (the TAELLN411 supersedes the TAELLN401A). If the transcript of the Certificate IV in Training and Assessment does not show either of these units, your qualification will not be current. The TAESS00009 Address Foundation Skills in Vocational Practice Skill Set incorporates three units: TAELLN411 TAELLN412 TAELLN413 Address adult language, literacy and numeracy skills Access resources and support to address foundation skills in vocational practice Integrate foundation skills into vocational training delivery Primarily, this Skill Set is about being able to embed LLN skills in the delivery of training. This course helps trainers recognise LLN needs in their learners and address these needs in a manner which enables the learner to develop further capabilities. Eligibility The TAESS00009 Skill Set training described in this document is intended for paid or unpaid workers at an organisation that is a current or potential ACE provider (subject to availability). Qualification On successful completion of the course, participants will be issued with a nationally recognised Statement of Attainment from TAFE SA advising competency in the Skill Set. 2
Course Timetable TAESS00009 Address Foundation Skills in Vocational Practice Skill Set Day Date Times Purpose Thursday 04/02/2016 9.30am 11.30pm Information Session Thursday 11/02/2016 9.30am 12.30pm Training session with TAFE SA Thursday 18/02/2016 9.30am 12.30pm Training session with TAFE SA Thursday 25/02/2016 9.30am 12.30pm Hub session with Community Centres SA Thursday 03/03/2016 9.30am 12.30pm Training session with TAFE SA Thursday 10/03/2016 9.30am 12.30pm Training session with TAFE SA Thursday 17/03/2016 9.30am 12.30pm Hub session with Community Centres SA Thursday 07/04/2016 9.30am 12.30pm Training session with TAFE SA Thursday 14/04/2016 9.30am 12.30pm Hub session with Community Centres SA All assignments to be submitted by : 16 May 2016 Certificate IV in Training and Assessment [Ref TAE40110] Course Overview Community Centres SA in partnership with TAFE SA is pleased to offer this highly regarded Nationally Accredited Certificate IV in Training and Assessment (TAE40110) qualification. This course is important for: ACE providers; tutors and trainers who deliver training and assessment services now or intend to in the future - this is an opportunity to gain the full qualification in a user friendly environment; and anyone in a leadership or supervisory role this qualification will assist you to know training industry requirements and standards which are helpful in the work environment. 3
For this qualification it is a requirement to complete a total of 10 units including the 8 core units and 2 elective units as follows : CORE UNITS TAEASS401B Plan assessment activities and processes TAEASS402B TAEASS403B TAEDEL401A TAEDEL402A TAEDES401A TAEDES402A TAELLN401A Assess competence Participate in assessment validation Plan, organise and deliver group based learning Plan, organise and facilitate learning in the workplace Design and develop learning programs Use training packages and accredited courses to meet client needs Address adult language, literacy and numeracy skills ELECTIVE UNITS TAEASS301B Contribute to assessment TAEDEL301A Provide work skill instruction The Certificate IV in Training and Assessment (TAE40110) will enable participants to learn and practice how to: identify a job role/training need for groups and individuals within a workplace; research and ascertain national competency standards that best match identified job role/training needs; design and develop learning materials and assessments aligned to National Vocational Education and Training (VET) standards; validate materials with work colleagues and relevant professionals; and deliver training and conduct assessments to groups and individuals identified within a workplace. Eligibility This course has been customised for Community sector requirements. Qualification On successful completion of the course, participants will be issued with a nationally recognised Certificate IV in Training and Assessment (TAE40110) by TAFE SA. 4
Course Timetable TAE40110 Certificate IV in Training and Assessment Day Date Times Purpose Thursday 28/01/2016 9.30am 12.30pm Information Session Wednesday 03/02/2016 9.30am 12.30pm Training session with TAFE SA Wednesday 10/02/2016 9.30am 12.30pm Training session with TAFE SA Wednesday 17/02/2016 9.30am 12.30pm Hub session with Community Centres SA Wednesday 24/02/2016 9.30am 12.30pm Training session with TAFE SA Wednesday 02/03/2016 9.30am 12.30pm Training session with TAFE SA Wednesday 09/03/2016 9.30am 12.30pm Training session with TAFE SA Wednesday 16/03/2016 9.30am 12.30pm Hub session with Community Centres SA Wednesday 23/03/2016 9.30am 12.30pm Training session with TAFE SA Wednesday 30/03/2016 9.30am 12.30pm Hub session with Community Centres SA Wednesday 06/04/2016 9.30am 12.30pm Training session with TAFE SA Wednesday 13/04/2016 9.30am 12.30pm Training session with TAFE SA Wednesday 20/04/2016 9.30am 12.30pm Hub session with Community Centres SA Wednesday 27/04/2016 9.30am 12.30pm Training session with TAFE SA Wednesday 04/05/2016 9.30am 12.30pm Training session with TAFE SA Wednesday 11/05/2016 9.30am 12.30pm Hub session with Community Centres SA All assignments to be submitted by : 23 May 2016 5
Process of Recognition Recognition of Prior Learning (RPL) is an assessment process whereby existing knowledge and experience are matched to national competency standards so that you may gain partial or full credit towards completion of the qualification. The RPL assessment process enables your existing skills, knowledge and experience to be recognised and aligned with competencies contained within both the TAESS00009 Skill Set and Certificate IV in Training and Assessment (TAE40110). Further details of RPL will be explained in the Information Session. Note: The Certificate IV in Language Literacy and Numeracy Assessment and Training (90357QLD) does not give full RPL towards TAELLN411. If you do hold the Certificate IV in Language Literacy and Numeracy Assessment and Training (90357QLD) and you are currently in a training role, you may be able to provide the required evidence to address the competency gap. Any enquiries, please contact Paul Mulroney on email: pmulroney@communitycentressa.asn.au or telephone: 8371 4622 (Option 2, Ext 2). All assessments are conducted by TAFE SA and competency decisions solely made by TAFE SA. Other processes of recognition are: National Recognition means that all registered training organisations will recognise qualifications and statements of attainment issued by any other Registered Training Organisation (RTO) in Australia. Credit Transfer is available for students who have previously attained competence in current unit/s to be undertaken as part of Certificate IV in Training and Assessment (TAE40110) (see page for 4 unit details). 6
PARTICIPANT ONLINE LEARNING EXPERIENCE Overview A virtual classroom training delivery model has been established to ensure your learning experience is a positive one. The course delivery utilises a highly effective online learning tool, Blackboard Collaborate (BB Collaborate), to deliver training sessions (with the TAFE SA facilitator) and supporting hub sessions (with your qualified Community Centres SA mentor), in a virtual classroom. There will be additional online and phone support with the TAFE SA facilitator and the qualified Community Centres SA mentor if/when required. The e-learning program for each course is presented on a set day and time weekly over a set period with your TAFE SA facilitator and hub group sessions (dependent on student group need) with the qualified Community Centres SA mentor as follows : TAESS00009 Address Foundation Skills in Vocational Practice Skill Set Information Session 5 Training Sessions 3 Hub Group Sessions TAE40110 Certificate IV in Training and Assessment Information Session 10 Training Sessions 5 Hub Sessions Whilst your course is presented via your computer, it is expected that sessions will be attended in the same manner as face-to-face classes would be attended. Technical requirements Access to the internet Computer with sound Earphones Microphone. (We recommend the use of a reliable headset/microphone attachment so you don t disrupt those around you. Please also note that it is essential to have JavaScript installed on your computer). Once we receive your Enrolment form a Community Centres SA staff member will be in contact to explain how BB Collaborate works. 7
Training Sessions At the Information Session, which forms part of the course, you will receive information about the content of the course, assessment requirements, including RPL opportunities (see page 6 for details), and submission and completion dates for all assignments. The Training Sessions address the critical knowledge and skills that are required for you to become an effective trainer and assessor according to the competencies of the selected course. Relevant links will be provided to enrolled participants and a Community Centres SA staff member will contact you to talk you through the process of using the technology. Mentoring and Hub Groups In addition to the training sessions there will be hub sessions with a qualified Community Centres SA mentor. Hub sessions provide guidance and support on aspects covered in the training sessions, reinforce concepts and provide an opportunity for you to ask questions and obtain clarification on issues that may arise. Our Expectations If you enrol in a course, we ask that you commit to it. As places are limited in these courses, enrolment without following through with attendance means that you have taken the place of another student and it may then be too late for them to start the course. Participation in the training forms a component of formative assessment. When a session is missed, you are not involved with the group activities and discussions. This lessens your evidence towards attaining competence. Therefore: attendance at all training and hub sessions is expected; listening to the recording of a session you missed is not considered attendance; and insufficient attendance may result in not attaining the qualification/units of competency. (Note: Achievement of competency is subject to TAFE SA approval.) It is fully understood that there are times when attendance is not possible due to illness and/or significant events. In such circumstances, as a courtesy, it is expected that you inform both the TAFE SA lecturer and Community Centre SA mentor of your inability to attend. In such a circumstance, it is anticipated that you will listen to the recording of the session(s) missed to keep current with the progression of the program s content. You may also be asked to participate in additional activities or discussions. 8
Attendance at the trial session (allow approximately 5 minutes) to ensure that your equipment and computer are working in harmony with BB Collaborate is essential. If you are not available for the trial session we ask that you contact Fulvia Lorenzon on email : florenzon@communitycentressa.asn.au or telephone: 8371 4622 to arrange an alternative time. If you do not pre-test your equipment and then log on to the first session and find your equipment does not work, you will be asked to leave the session and ring in to Community Centres SA. This ensures that the other students and the Tutor are shown respect by not interrupting the session. You will be requested to complete an Evaluation form at the end of the course. 9
COMMUNITY CENTRES SA SERVICE STANDARDS Our Commitment The Community Centres SA team will: exercise due courtesy, consideration, sensitivity, fairness and equity in all dealings with members, partners and the broader community; ensure the privacy of members in accordance with the privacy principles; acknowledge all communications; seek to reply to telephone messages within one working day; seek to acknowledge or answer correspondence within 5 working days; provide consistent and reliable service; provide expert and professional advice including referral to appropriate services; and welcome and acknowledge suggestions as to how our service can be improved and implement suggestions where appropriate. Access & Equity Community Centres SA aims to treat everyone in a fair and equitable manner. We believe people should not be treated differently because of gender, cultural background, disability, sexual preference, financial disadvantage, educational disadvantage, a non-english speaking background, Aboriginal or Torres Strait Islander descent, age or difference in anyway. Everyone is encouraged to participate. The full Equal Opportunity policy is available on request by contacting Community Centres SA. Privacy Community Centres SA respects individual s right to privacy. Information is collected for the purpose of course enrolment and for statistical records and is required as a condition of our funding for this course. All personal information is kept in accordance with Privacy Legislation and is not used for any other purpose without consent. The full Privacy Policy is available on request by contacting Community Centres SA. 10
Complaints Procedure If you have any comments or complaints in relation to the work undertaken by Community Centres SA you are urged to: Step 1: Take up with the officer(s) concerned, verbally and then in writing if required Step 2: Refer, in writing, to : Gill McFadyen Chief Executive Officer Community Centres SA 1/25 Naldera Street, Glandore SA 5037 Tel: 8371 4622 Fax: 8371 4722 Email: gmcfadyen@communitycentressa.asn.au In extreme circumstances, if you feel that your complaint has not been dealt with satisfactorily through the channels above, you are advised to contact : Office of the State Government Ombudsman Tel: 8226 8699 Toll free: 1800 182 150 or Office of the Training Advocate Email: trainingadvocate@sa.gov.au Toll free: 1800 006 488 The full Complaints Policy and Procedure is available on request by contacting Community Centres SA or on our Website: www.communitycentressa.asn.au. Contact Details TAFE SA contact for assessments: Sue James Lecturer, Foundation Skills TAFE SA Adelaide City Campus GPO Box 1872, Adelaide SA 5001 Tel: 08 8207 8246 Fax: 08 8207 8340 Email: sue.james@tafe SA.edu.au Community Centres SA contact for mentoring and enquiries: Paul Mulroney Manager Workforce Development Tel: 8371 4622 (Option 2, Ext. 2) Email: pmulroney@communitycentressa.asn.au Fulvia Lorenzon Workforce Development Support Officer Tel: 8371 4622 (Option 2, Ext. 3) Email: florenzon@communitycentressa.asn.au 11