rowth count on me! IENTATION enjoy smile CAREERskill flexible wellbeing learn healthy discounts rewar leadersh UPPORT rive training etwork wishes value team promise earn opport develo TOTAL REWARDS AND BENEFITS fun appreciation recognition rowth count on me! IENTATION enjoy smile CAREERskill flexible wellbeing learn healthy discounts rewar leadersh UPPORT rive training etwork wishes value team promise TOTAL REWARDS AND BENEFITS earn fun opport develo appreciation recognition
WHAT S IN IT FOR YOU? Wyndham is a great place to work. With over 1,500 staff across Australia, New Zealand and Fiji, we know that to attract and retain great talent we need to offer competitive rewards and benefits. Wyndham proudly offers a range of benefits to enhance your personal development, career, health, wellbeing and work/life balance. Our aim is to ensure employees are happy, so in return, they can actively contribute to the company vision of making holiday dreams come true for our WorldMark South Pacific Club by Wyndham Owners. 2 3 YOUR PERSONAL GROWTH & CAREER ONBOARDING When you commence with Wyndham, we want to make sure you re given the right tools to facilitate a smooth transition into your new role. Our onboarding process includes: Welcome pack Orientation session Product knowledge session Sales presentation for non-sales employees Resort tour Business unit orientation Online training Ongoing support LEARNING AND DEVELOPMENT Wyndham is committed to helping you develop the skills and knowledge needed to be successful. We help you achieve this through the following learning and development pathways: Internal learning opportunities Company initiated learning opportunities Employee initiated learning opportunities In addition, all employees have access to hundreds of elearning courses at work or home via the Wyndham Worldwide Online University. Some of these programs include: Information Technology Personal Development Finance Interpersonal Skills Communications
4 5 YOUR PERSONAL GROWTH AND CAREER CONTINUED... YOUR HEALTH AND WELLBEING STUDY ASSISTANCE Permanent employees who are studying a relevant field to their job may be entitled to have up to $3,000 of their tuition/course fees reimbursed per annum upon successful completion of the training. WYNDHAM TRAINING WORKSHOPS There is a range of face-to-face training programs available at Wyndham s Corporate Centre. These courses are delivered by both internal subject experts such as the IT team, our in-house learning and development department and a range of external trainers. Refer to the course catalogue on MyLearning, which can be accessed via our intranet site. MENTORING PROGRAM Our mentoring program is designed to match exceptional employees with leaders and peers who want to share their knowledge, expertise and experience about career advancement at our company. Benefits of this program include: Recognising talent and potential Influencing retention Broadening networks Personal satisfaction Creative thinking Building leadership skills (coaching/advising/listening) Access to coaching and advisory resources Exposure to successful leaders Accelerated learning through mentor experiences A sounding board for concerns and thoughts Guidance on career opportunities PRODUCT KNOWLEDGE WORKSHOPS As part of our commitment to provide each employee with a career path and the tools to reach their professional goals, we have developed product knowledge workshops. These workshops will help you gain a better understanding of our business model, products and the contribution you make to our company s vision and objectives. Available as part of our onboarding program, this workshop is offered to all employees after three months of employment. PROMOTIONS AND TRANSFERS Wyndham is committed to providing opportunities to promote and transfer from within. All our job opportunities are communicated internally, so existing staff have the opportunity to apply firsthand and are encouraged to do so. TEAM BUILDING A major contributing factor to the success of Wyndham is our teams who work collaboratively to achieve our company goals and strategic direction. We believe it is important to focus on bringing out the best in our teams by supporting self-development, positive communication, leadership skills and the ability to work together as One Team. Many of our departments and their teams will participate in team building sessions to align with company goals and build stronger bonds with colleagues. BE WELL Wyndham s Wellness Program covers four aspects of wellness - Financial Fitness, Emotional Fitness, Health and Physical Fitness. Wyndham raises overall awareness of wellness whilst offering a variety of activities for staff throughout the year including: Sporting team sponsorship opportunities Walking/running groups Paddle boarding Group fitness and self defense classes Special event group registration Inter-department fitness challenges Health check-ups Flu vaccinations Health and fitness seminars Finance seminars Global Be Well challenge embracing a healthy lifestyle Employee Assistance Program (EAP) All Wyndham employees and their immediate family members have access to a free professional, confidential counselling service provided by an independent company. Flexible Working Hours Wyndham recognises the need to balance personal and family commitments with your work by giving you more control over how, when and where your work gets done. Options include variable hours, part-time work, job sharing, working from home and gradual re-entry/exit arrangements. These may differ according to the location, department in which you work and your role, so speak with your HR representative to discuss your options. Massages Every fortnight at Wyndham s Corporate Centre, all employees are treated to a five-minute massage at their desk. Additionally, there are masseuses onsite where employees can book massages throughout the day at affordable rates. Private Health Cover Because only the best care will do for our valued employees, Wyndham offers subsidised health cover to all permanent employees who join up to Corporate Top Hospital cover after they have completed their probationary period. Australian permanent employees can opt in to receive subsidised Corporate Top Hospital cover through a Private Health insurer chosen by Wyndham (currently Medibank Private). Please refer to the full medical cover policy for details of your full entitlement. A dedicated Health Fund representative is on site regularly to assist employees in managing their health insurance. In addition, all Wyndham employees whether casual, full-time or parttime, are entitled to receive discounted health insurance corporate rates making private health cover more affordable. Fiji full-time employees are also entitled to a health cover benefit (currently through Aon Fiji Care) and full-time permanent employees residing in New Zealand can opt to take up the VIP 1 Plan ($500 excess) cover (currently provided by Southern Cross).
6 7 SPECIAL PERKS AND DISCOUNTS A COMPANY THAT GIVES EMPLOYEE USE OF RESORTS Wyndham s vision is making holiday dreams come true, but what does this mean for our employees? Firstly, you get the opportunity to experience our fantastic product. All permanent full-time and parttime employees are eligible to receive a one-time, complimentary stay of up to two consecutive nights at a WorldMark South Pacific Club resort of their choice upon successful completion of their three-month probationary period. In addition, all employees, including their family and friends, can enjoy super staff nightly rates throughout the year, so there s no excuse not to take that muchneeded break. Check out these great nightly rates: Studio $90 One-bedroom $100 Two-bedroom $125 Two-bedroom Grand or Presidential Suite $175 If that isn t enough, as part of the Wyndham Worldwide network, employees have access to great discounts all over the world. Whether it is hotel or resort accommodation, a cruise, car rental or discounts on holiday packages, just visit our Wyndham Nation intranet site and click on the Associate Discounts tab. Food and Beverage Discounts Whilst staying at WorldMark South Pacific Club resorts, employees are entitled to receive a 10% discount off the total of food and beverage bills. Online Shopping Discounts Our dedicated procurement team is always on the lookout for heavily discounted products that can be offered to Wyndham employees through our online store. Vacation Ownership When you work for Wyndham you will learn a lot about our business and our product, so what better way to promote our amazing product than for our staff to become Owners. From time to time, employees may be given the opportunity to purchase Vacation Ownership Credits at discounted prices as part of our Employees, Family and Friends offering. Wishes by Wyndham Wyndham has created the Wishes by Wyndham Foundation to support selected signature charities and assist people affected by illness or other hardships. Our dedicated Wishes by Wyndham committee coordinate and drive fundraising initiatives throughout the year including events, raffles and merchandise sales. We also offer an Employee Workplace Giving Program, which allows you to make regular donations through automatic deductions from your pre-tax pay. At the end of each financial year, the total amount of your annual donation will be shown in your annual payment summary or a statement will be issued to you. We also support the Australian Red Cross Blood Service and hold regular mobile blood drives at corporate and regional locations throughout the year. Employees are encouraged to donate blood to assist in saving lives.
CORPORATE FACILITIES MONEY MATTERS 8 9 Gym Wyndham Corporate Centre employees have access to an onsite gym at no cost. The gym is air-conditioned and fully equipped with the latest machines and fitness gear. Employees can utilise the gym before or after work, during their lunch break and on weekends. Café There is an onsite café on level 3 at the Wyndham Corporate Centre for employees to enjoy. Owned and managed by Wyndham, the café provides food and drinks at subsidised prices. If you choose to bring your own lunch, there are fridges, toasters, microwaves and sandwich presses for staff use. Car Parking At the Wyndham Corporate Centre, employees may be entitled to a company car park, depending on their length of service or position. Other employees at Corporate have the opportunity to lease a car parking spot for a monthly fee or take advantage of the free on-street parking. Parking arrangements vary at sales sites and resorts. regional facilities At properties and sales sites throughout our regional and city locations we have a range of different facilities available dependent on the property. This may include a staff canteen, gym and kitchen facilities. Several properties have computer and internet facilities, allowing employees to access online details and company information. Superannuation For all Australian full-time and part-time employees, Wyndham will pay salary continuance, life insurance and all administration fees if they opt to sign up with the company s default super fund. Salary Sacrificing Wyndham offers salary sacrifice options such as Novated Leasing and superannuation salary sacrificing that can help maximise your tax effectiveness. Employees are encouraged to speak with their HR representative to find out more. Employee Referral Program We have discovered employees are our biggest advocates when it comes to recruiting, developing and growing our team. That s why the Employee Referral Program was introduced, to encourage our employees to recommend their family and friends to work at Wyndham. You could be rewarded from $200 to $5,000 (depending on the type and level of role) should your referral be hired and completes the qualifying periods. There are no limits to the number of referral bonuses an employee can earn. Company Paid Parental Leave To support working parents or primary carers, Wyndham provides six weeks paid parental leave in addition to the government funded parental leave payments. Eligible full-time employees will receive the current federal minimum wage for six weeks (pro-rated for part-time employees). For employees based in Fiji, they are entitled to maternity leave for a period of 84 consecutive days. The first three births are paid at the individual s full pay rate and the fourth and subsequent births are paid at half the individual s normal pay.
10 11 RECOGNISING YOUR CONTRIBUTION Reward and Recognition Program Wyndham promotes and supports employee recognition via the company-wide reward and recognition program. These include peer-to-peer recognition to acknowledge the great work done everyday and higher accolades honouring the company s top achievers. The Making a Difference Reward and Recognition Program has three different types of recognition: Celebrate You! is a simple and effective way for all Wyndham employees to acknowledge each other. You can make someone s day by sending thank you notes, birthday and other greetings to each other. Count On Me! allows you to formally recognise your fellow employees who demonstrate outstanding Count On Me! service by nominating them to receive a certificate and reward. If your nomination meets the Count On Me! service promise criteria, your nominee will receive a gift card to spend as they choose! Receiving a Promise Award is the highest level of reward and recognition at Wyndham. Approved nominees who consistently go above and beyond in their role will receive a $200 gift card and may be invited to attend a President s Council Conference or President s Club event. Celebrate You! Count On Me! Promise Award Length of Service Because we value your tenure with the company, employees who reach certain milestones are recognised and rewarded with a certificate and a gift that can be chosen and redeemed online. Some of the participating vendors include Myer, Rebel Sport, JB Hi-Fi, Harvey Norman, David Jones, Amazon, Hoyts Cinemas, Farmers, Smith & Caughey s, Hyatt and Marriot, just to name a few. President s Club This exclusive annual event is open to the top sales performers in our business as well as exceptional individuals who display Count On Me! service and are recognised through the Making a Difference Recognition program. Manager Incentive Plan Wyndham s Management Incentive Plan (MIP) is designed to encourage eligible employees to achieve its business plan and share in its success. Employees are encouraged to pursue and grasp new opportunities that positively influence the success of our business. Annual Reviews Your performance will be formally assessed annually and if you re a key contributor to the business, you may be rewarded with a well-deserved salary increase, which is based on current market trends and conditions. CELEBRATE YOU We not only celebrate business achievements, but personal ones too. Whether it s your birthday, you re getting married, having a baby or you ve completed a marathon, we recognise that everyone has a life outside of work and we encourage all our teams to celebrate special milestones and have some fun with one another.
12 LOCATION, LOCATION Working for Wyndham means you ll get to work in some of the best locations in the Asia Pacific. You could be based at our Wyndham Corporate Centre on the Gold Coast, which boasts sweeping views of the city s skyline, hinterland and canals. Or further up the coast, you could find yourself in the beautiful Sunshine Coast or Tropical North Queensland. If that s not awe-inspiring enough, why not consider the natural wonders of our Wanaka property located in New Zealand s beautiful South Island? With 24 resorts and 19 sales sites currently across Australia, New Zealand and Fiji, you could find yourself at any one of our stunning locations, where you ll just love coming to work every day! DISCLAIMER: Our employee benefits are reviewed periodically to ensure they are aligned to current market trends, legislation and our Wyndham culture. Therefore Wyndham reserves the right to update, change or remove these benefits at anytime without notice.