MDlog EMR for Long Term Care Practitioners Best Practices Guide

Transcription

1 MDlg EMR fr Lng Term Care Practitiners Best Practices Guide MDps Crpratin Driving Efficiency in Lng Term & Pst Acute Care Web: Phne:

2 MDps Crpratin Reference Dcumentatin: Technical Supprt Prtal (MDps.zendesk.cm) Pse Questins r Reprt prblems via All reprted issues can be tracked fr status User Accunts required fr the Prtal: Created fr prvided list f users( addresses) Phne: (631) Nn Technical Queries [email protected] Phne: Key Guideline: D nt divulge patient infrmatin t MDps Crpratin when reprting prblems(example: Whiteut any patient data when sending a screen sht.)

3 Initial Setup Recmmended prcess fr Initial System setup 1. Create facilities 2. Create user accunts 3. Add patients

4 Facilities Creatin Recrd full address and Phne # f facility (Thse details are included in the header f Patient s clinical nte) Define & Use units in a facility t depict patient type Name units in a facility as per care prvided (Example: Acute_Care, Lng_Term_Care, SNF, ALF.) Allws filtering f patients by the patient type/unit lcatin Allws apprpriate billing: Patient type (unit) passed t Billing thrugh billing prtal. Enables faster patient runds as iphne app lists patients by their lcatin(by the unit in the facility)

5 User Accunts Avid multiple ntes fr a patient fr same encunter date Restrict Practitiner s user prfile t a single specialty Ensure all Practitiners have the same specialty NOTE: System permits multiple specialty ntes fr same encunter date. S it cannt prevent multiple ntes being recrded fr same encunter date if abve guidelines are nt fllwed. Avid assigning Nurse rle t Medical Staff as it can cause cnflicts in patient listing. Fllw the rule f Minimal Privileges Assign nly the rles that are abslutely required fr a user Refrain frm assigning all rles t a user t ensure HIPAA cmpliance Assign Medical Staff rle nly t a Practitiner prevents unauthrized access t eprescriptin services Avid additinal charges fr MDlg subscriptin, speech service & eprescribe Practitiner Accunt Recrd DEA number fr eprescribe capability(required) Recrd NPI number fr eprescribe Capability (Required) Recrd OH State eprescribe license # fr service Lcatin in OH(Required)

6 User Accunts (cntinued) Restrict Accunting rle t nly the Billing persn (wh submits claims fr the practitiners) Encunter details in the Billing Prtal restricted t Practitiner & Billing persn It prevents unauthrized users frm dwnlading Patient health infrmatin nt his/her lcal cmputer resulting in HIPAA cmpliance.

7 Adding Patients Fllwing patient data needed fr eprescribing First name, Last Name and Middle Initial (Required) Date f Birth (Required) Gender (Required) Full Address (Recmmended) Search amng existing patient recrds befre adding a new patient t avid duplicate entries

8 Accessing Patient Recrds Access MDlg and Print Ntes nly frm a secure cmputer Avid using a publicly accessed cmputer Activate a device lck when using MDlg s mbile app n iphne, ipad, Andrid Phnes and Tablets

9 Dictatin Use a sample patient fr initial training by dictating a sample clinical nte at nrmal pace. Speak in sentences instead f wrds fr higher accuracy (speech service renders the text using the cntext f entire sentence) Use reference link in the dictatin screen fr special cmmands like deleting sentences, traversing varius fields, punctuatins, numeric values, dates (Reference link available at Bttm right buttn in mbile app and Nuance speech bar in the PC) Use a wired headphne r a micrphne(with 3.5mm pin) in case f high ambient nise fr higher accuracy and faster respnse by speech service.

10 Cntact with any Questins Custmer Supprt Phne: (631) Web: