QEF Neuro Rehabilitation Services provides residential and non-residential acquired brain injury services, through assessment, intensive neuro
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1 Neuro Rehabltaton Servces QEF Neuro Rehabltaton Servces provdes resdental and non-resdental acqured bran njury servces, through assessment, ntensve neuro rehabltaton and educaton.
2 Support, expertse and encouragement for every step of the rehabltaton journey QEF s a leader n acqured bran njury rehabltaton wth partcular expertse n supportng younger adults. Outreach Resdental Rehabltaton Servces Out-patent Day placements Our clents are at the very centre of what we do. Every programme s talored to the ndvdual, wth expert therapy, vocatonal and rehab staff workng closely wth famles and socal care and health servces n the communty to ensure the development of key practcal, communcaton and cogntve sklls. Our goal s to maxmse recovery for our clents to enable them to dentfy realstc plans for ther future and fnd a qualty of lfe whch s matched to ther needs, nterests and aspratons. As a leadng provder of bran njury rehabltaton, our mult-dscplnary team offers the rght programme to match the needs of the ndvdual, whether t nvolves a resdental stay, day placement, out-patent or outreach servces. QEF has treated people wth acqured bran njury for more than 20 years at our Bran Injury Centre n Banstead, Surrey; hstorcally known as Banstead Place. The breadth of servces and level of care for resdental clents encourages them to lve, learn and progress together n a safe, frendly, supportve envronment. Recovery s maxmsed by: promotng abltes: cogntve, communcaton, emotonal, socal, practcal and physcal compensatng for lost functons empowerng each ndvdual to lve ther lfe to the full We are regulated by the Care Qualty Commsson (CQC) wth an Excellent ratng. Due to our status as a Natonal Specalst College we are also regulated by OFSTED. We are a Headway Approved Provder and a member of the Independent Neurorehabltaton Provder Allance (INPA). Acqured Bran Injury and Rehabltaton We work wth adults who have developed dsabltes and assocated learnng dffcultes as a result of an acqured bran njury, stroke and other neurologcal condtons. Bran njury can be acqured from a severe blow to the head or through condtons such as stroke, menngts or tumours. Whlst early medcal nterventon s necessary for the stablty and survval of patents, bran njury can lead to a range of longer term cogntve, communcaton, physcal, emotonal and behavoural dffcultes. The pace and extent to whch ndvduals may recover from bran njury vares tremendously. Rehabltaton s about facltatng that recovery, helpng people to adjust to lfe after ther njury and potentally mnmsng the effects of bran njury through expert treatments and support. The Rehabltaton Pathway The rehabltaton pathway s unque to each ndvdual. We are able to help those affected, at whatever stage of ther rehabltaton journey. Our extensve facltes and specalst team enable us to work wth every condton of bran njury, from mld to severe; at early or contnung stages of recovery, to help lve a better lfe. We offer resdental, day placement and out-patent rehabltaton programmes at our Bran Injury Centre, accordng to the requrements, stage of recovery and fundng or budget avalable. Addtonally we provde outreach servces n the communty. Contents Rehabltaton journey 2 Acqured Bran Injury 3 and Rehabltaton Specalst Therapy 4 Teams Resdental and 5 Day Rehabltaton Programmes I wll always remember when a staff member showed my famly and me around. They spoke drectly to me and lstened to what I had to say. I started cryng because I had never felt so respected. Karen Outreach Servces 6 Lookng forward 7 When you jon us 8 A postve experence 9 Our facltes 10 2 Neuro Rehabltaton Servces achevng goals for lfe 3
3 Specalst Therapy Teams Moblty, communcaton, memory and behavour are just some of the many functons that may be radcally altered as a result of bran njury. Our specalst therapy teams offer rehabltaton for all cogntve, physcal, communcaton and socal dffcultes followng bran njury and stroke. Resdental and Day Rehabltaton Programmes Clncal Psychology We am to enhance cogntve, socal and emotonal functons as well as gvng ndvduals an nsght nto ther dffcultes and helpng them to develop ways to deal wth them. One-to-one and group sessons address each ndvdual s area of need. behavour management socalsaton socal sklls attenton Psychology emotonal ssues memory vsual percepton executve functonng We use therapeutc technques, such as: cogntve behavour therapy; solutons focused therapy; and supportve psychotherapy, to provde emotonal support and address general well-beng. Occupatonal Therapy To enable and empower ndvduals to acheve the very best they can n ther everyday lfe through our practcal approach to treatment. Independence s encouraged as far as possble through supervsed tasks such as personal care, moblty, domestc actvty and household management. Physotherapy To mprove functonal abltes, moblty and ndependence and plan for approprate long term management through expert treatment talored to each person s level of need. We provde the requred specalst equpment for each stage of the rehabltaton journey to acheve the best possble outcomes; ncludng walkng harness, treadmll, Vbrogym and access to a hydrotherapy pool and horse rdng. Speech and Language Therapy To mprove speech, language, communcaton and swallowng problems that have arsen as a result of bran njury. Indvduals are empowered n ther one-to-one or group sessons to communcate effectvely and develop copng strateges or alternatve means of communcaton to mprove ther socal nteracton. Our team teaches how to read and nterpret other peoples verbal and non-verbal communcaton as well as focusng on sequencng, problem solvng and memory to mprove language producton. Care and Rehabltaton support To provde 24 hour care, support and supervson for our clents. We foster sklls n self-care and ndependent lvng and encourage clents n ther socal and lesure actvtes. Our team undergo extensve tranng so they can offer the hghest level of care. Pastoral care extends to clents famles, wth whom we speak every week. Clents are regstered wth a local GP practce and the care team work wth the GPs and relevant specalst medcal servces to promote optmum physcal and mental health. He s dong so well, he s been so lucky to have such dedcated people workng wth hm. Hs tme at the Bran Injury Centre was so worth every penny. Katrna (Scott s Mum) To fnd out more about our specalst therapy teams emal neurorehab@qef.org.uk Admsson crtera We work wth adults from 16 up to 65 years and have extensve experence provdng rehabltaton for young adults between the ages of 16 and 35. Separate lvng arrangements enable ndvduals to socalse wthn ther peer groups where they are most comfortable. Referrals are accepted for people who are: Over 16 years of age and medcally stable Able to actvely partcpate n and beneft from our extensve rehabltaton programme Referral process We welcome referrals from health, socal care and personal njury professonals and wll facltate enqures from clents famles drectly wth a vew to referrng them to the approprate fundng establshment. To dscuss referrals, fundng or to fnd out more about the extent of the servces we offer Manager on or emal neurorehab@qef.org.uk Fundng gudelnes Fundng can come from: Prmary Care Trusts (PCTs) Clncal Commssonng Groups (CCGs) Local County Councls Crmnal Injures Compensaton Interm payments or settlements of compensaton clams followng an accdent Prvate sources Young People s Learnng Agency (YPLA). PCTs and Local County Councls wll normally undertake an assessment of need pror to agreeng to fund the placement. PCTs wll systematcally be replaced by CCGs as they become able and ready. Prelmnary assessment Clents, ther famles and fundng representatves are encouraged to vst our Bran Injury Centre at Banstead to explore the range of facltes and treatments and to nformally dscuss the rehabltaton needs and future goals wth our placements manager. A prelmnary assessment s completed to evaluate ndvdual needs, goals and potental. The subsequent report outlnes our recommended rehabltaton strategy wth assocated costng. Wth fundng secured, we welcome the clent to jon us for the next step n ther rehabltaton journey. Admssons process Referral from medcal, legal, health and socal care professonals Clents, famles and fundng representatves make nformal centre vst Clent nvted for prelmnary assessment and report produced Clent offered place Wthout your specalst professonal help and support we know for sure that Sara s qualty of lfe would be so dfferent! Vcky and Mohammed (Sara s parents) Fundng decson made Clent commences rehabltaton journey at NRS 4 Neuro Rehabltaton Servces achevng goals for lfe 5
4 Outreach Servces Our Outreach Servces are talored to meet the ndvdual needs of adults, aged 16 65, wth acqured bran njury and neurologcal condtons, wthn the localty. Referral process We welcome referrals from health, socal care and legal professonals and wll facltate enqures from clents famles drectly. Referrals are accepted for people who are: Over 16 years of age and medcally stable Able to actvely partcpate n and beneft from our Outreach Programmes Outreach Programmes avalable Communty rehabltaton Home or Centre based therapes are avalable on a sessonal bass wth programmes usually between 6 16 weeks. Outreach support Support workers provde 1:1 support to ndvduals n ther own home and n the communty. Ths focuses on developng ndependence as far as possble. Educaton mentors To support students n developng study sklls and accessng colleges. In addton, the therapy team can complete assessment of neuropsychologcal status, communcaton sklls, physcal abltes and functonal abltes. We also complete medco-legal assessments and provde tranng on bran njury and related topcs. Fundng gudelnes Fundng s usually from: Interm payments or settlements of compensaton clams followng an accdent Prvate sources I learnt how to nteract wth others agan. I had problems communcatng and lstenng, whch QEF helped me overcome. I was havng dffculty rememberng nformaton n the short term. They taught me technques to help n rememberng and copng wth dffcult tasks. Dan To fnd out more about our Outreach Servces To dscuss referrals, fundng or to fnd out more about the extent of the servces we offer emal neurorehab@qef.org.uk Lookng forward Vocatonal Rehabltaton Servces/Future plannng Alongsde our specalst therapes (physotherapy, psychology, speech and language, and occupatonal therapy) we offer educatonal and vocatonal support. We focus on the lfe plans and future opportuntes for our clents, empowerng them to consder and explore vocatonal optons and to take nto account ther strengths, nterests and dffcultes. Ths may mean re-adjustng plans or lettng go of unrealstc expectatons to acheve a postve outcome. The Vocatonal Department provdes ndependent and group sessons ncludng: Vocatonal Studes Group Projects Workplace Study Group Future Plannng Job/College/Tranng Search Work Experence Placements (where approprate) We also facltate external vocatonal courses and sklls such as drvng lessons. Educatonal opportuntes For clents wshng to contnue studes nterrupted by ther njury, or to enhance ther future prospects, we offer the opportunty to acqure accredted qualfcatons such as Adult Lteracy and Numeracy, IT Qualfcaton 2009 and Sports Leadershp. All these courses are delvered by qualfed teachers who are part of our permanent staff team. To fnd out more about our educaton and vocatonal teams emal neurorehab@qef.org.uk 6 Neuro Rehabltaton Servces achevng goals for lfe 7
5 When you jon us On jonng, key workers are apponted from the therapy, rehab support and educaton/vocatonal teams, ensurng a collaboratve and mult-dscplnary approach to treatment and care. A postve experence Alongsde our specalst therapes (physotherapy, psychology, speech and language, and occupatonal therapy) we offer educatonal and vocatonal support as well as provdng for recreatonal and lesure needs. Our clents undergo a full assessment of ther needs and agree an acton plan to enable them to acheve ther goals. Clents are empowered to work towards ther goals, exercse choce, plan for ther future and maxmse ther ndependence. Progress s evaluated and feedback contnually gven through weekly key worker revew meetngs wth the ndvdual as well as mult-dscplnary case conferences where overall progress s dscussed. Famles are kept nformed through weekly calls from the rehab team alongsde regular communcaton wth the key therapsts. Dscusson and feedback s always welcome from the clent and ther famly. A formal revew meetng s held every 2 3 months chared by a senor member of the team nvolvng the clent, famly and funders, to revew progress and dscuss future plans. Recreaton and Lesure We offer a broad range of actvtes to complement the therapeutc experence of clents, to rebuld confdence, encourage exploraton of new nterests and to develop ther ablty to pursue new nterests when they leave us. Daly actvtes can nclude gym, swmmng, trampolnng and gardenng as well as weekend and evenng actvtes, outngs and adventure holdays. Facltes on ste nclude a state of the art rado staton and musc room. Throughout the year we organse creatve events, such as our annual pantomme, talent show and mult-cultural day, whch not only encompass many aspects of our clents rehabltaton needs but motvate and nspre as well as beng great fun. Art, Desgn and Technology Here creatvty s explored and encouraged whlst developng and renforcng all the sklls learnt n other therapy sessons. In our practcal but relaxed envronment clents can learn aspects of desgn, manufacture and fnshng n a range of meda such as pantng, pottery, woodwork, sculpture, textles and dgtal photography. We also offer hortcultural sessons and wth some clents have recently bult a sensory garden n the grounds of the Bran Injury Centre. Whlst you are here Resdental rehabltaton enables us to offer an ntegrated, mult-dscplnary approach where we work across all departments therapy, vocatonal, care, recreaton; and use all resources avalable to mprove functon and ablty n every aspect of the clent s lfe. Essental to that s our close lnk to famles, health/socal servces and case managers to manage the n-patents wder envronments and facltate smooth transton, provdng for clents ongong care, rehabltaton and support needs when they leave us. All the way through my recovery I was helped and montored at every step, especally so at QEF. I fnd t very hard to beleve how I would be n the poston I am currently n f I had not been able to spend the nne months there, learnng how to lve agan lke an ndependent ndvdual and how to survve n the world. I would encourage anyone who s n the poston I was n to go along and see the Bran Injury Centre at the very least as n my mnd t s the best place n the world. Trstan Thank you for everythng you have done for me. I would not be where I am today wthout all your help. Emly Fnd out more about our resdental rehabltaton servces To dscuss referrals, fundng or to fnd out more about the extent of the servces we offer emal neurorehab@qef.org.uk 8 Neuro Rehabltaton Servces achevng goals for lfe 9
6 Our facltes Located at Banstead Place, Surrey, the Bran Injury Centre s a spacous, well equpped buldng surrounded by woodland gardens, lawns and recreaton areas. Our extensve space, facltes and equpment mean we can accommodate both resdental and out-patent rehabltaton programmes wthout any compromse n care, qualty and standard of treatment. The range of accommodaton ncludes sngle bedrooms equpped wth approprate ads and call system, ndependent lvng unts, a group home and ndependent lvng flats enablng clents to experence progressve levels of ndependence wthn a supportve envronment. Our locaton next to the vbrant vllage of Banstead gves clents access to the local communty, shops, restaurants and publc transport as part of ther rehabltaton experence. Facltes at the Bran Injury Centre nclude: Therapy gym and recreaton gym Well apponted treatment areas New educaton buldng wth an operatonal rado staton Musc room Communal lounge Attractve outdoor areas ncludng a sensory garden All-weather sports faclty Well-apponted sngle bedrooms (some wth overhead hosts) wth shared adapted bath and shower rooms Assessment bedroom wth en-sute facltes Bedsts and ndependent flats, some of whch are wheelchar accessble Group home Transtonal cottage Moblty scooters Wheelchar accessble transport Transtonal Unt Our am s to open up a world of opportunty to our clents when they leave whch means adaptng to ther needs for each stage of ther journey wth us. Our transtonal on-ste resdental facltes allow a varety of lvng styles to be explored. Our flats and cottage provde the opportunty to lve n an ndependent envronment as mght be expected on leavng us. Our resdental clents can opt to stay full tme or go home at weekends. QEF Bran Injury Centre at Banstead Place s a regstered care home wth nursng, nspected by the Care Qualty Commsson (CQC). The Bran Injury Centre s absolutely fantastc. I would not have made such good recovery anywhere else. Although the rehab s ntense the socal sde s also good. When I left t was lke leavng un. I wanted to stay; I have made good frends who I stay n contact wth. Amber To dscover more about the rehabltaton journey please contact our Placements emal neurorehab@qef.org.uk How to fnd us By Ral: Vctora or London Brdge to Banstead Our address s: Banstead Place Park Banstead Surrey SM7 3EE General enqures: Emal: neurorehab@qef.org.uk Webste: qef.org.uk London & Woodmansterne Cheam Sutton Croydon A217 Banstead Epsom Wnkworth Fr Tree Bolters Banstead Place Hgh Street Neuro Rehabltaton Servces Park Holly A2022 B2032 Purley Lttle Woodcote Woodmansterne Smtham Bottom Carshalton Rectory Woodmansterne Chpstead Valley Portsnalls Chpstead A23 A237 Purley Coulsdon Town Coulsdon South M25 & Regate Outwood M23 10 Neuro Rehabltaton Servces
7 Rasng aspratons and transformng lves OYS 3965/ 12_11 QEF s a leadng charty that works wth people wth physcal and learnng dsabltes or acqured bran njures to gan new sklls and ncrease ndependence. Whether t s learnng everyday lfe sklls, rebuldng a lfe affected by bran njury, acqurng the sklls to drve a specally adapted car or tranng for future employment QEF supports dsabled people to acheve goals for lfe. Head Offce Leatherhead Court Woodlands Leatherhead Surrey KT22 0BN Tel: Emal: nfo@qef.org.uk Webste: QEF Neuro Rehabltaton Servces Banstead Place Park Banstead Surrey SM7 3EE Tel: Emal: neurorehab@qef.org.uk Queen Elzabeth s Foundaton for Dsabled People Regstered Charty No Regstered n London No
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