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1 SPI Lmted Domestc Heatng Installatons Electrcal Installatons Gas Servce and Mantenance Plumbng Commercal M&E Installatons and Mantenance Dsabled Adaptatons Renewable Energy

2 Welcome Contents Welcome 2 Welcome Where to fnd us Where to fnd us 3 Plumbng 4 Domestc Heatng 6 Repar and Mantenance 8 Electrcal Installaton 10 Dsabled Adaptatons 12 Renewable Energy 14 Commercal Servces 16 New Buld 18 SPI Lmted are a major buldng servces organsaton that s now one of the largest mechancal and electrcal buldng servces companes n the country, provdng servces to Local Authortes, Housng Assocatons, man contractors, and a varety of consultants and prvate clents. Our servces to the Publc Sector, New Buld, Domestc and Commercal RMI markets nclude: Domestc heatng nstallatons Repar and mantenance Electrcal nstallatons and testng Electrcal mantenance Plumbng Dsabled adaptatons Renewable energy nstallaton Commercal M&E nstallatons and mantenance 24-hour emergency call-out, 365 days a year Our locatons Head offce: Burntwood Our branches are: Aldrdge, Walsall Brmngham Coventry Reddtch Smethwck Wolverhampton Operatng from varous stes across the Mdlands, we employ around 500 staff whose expertse and commtment ensures that our reputaton has remaned second to none. A customer-focused approach together wth workng n partnershp wth our clents s, we beleve, the key to provdng the best value servce avalable. Our qualty, performance, and professonalsm ensure that we reman at the forefront of our ndustry. Head offce: Burntwood 1 Newlands Court Attwood Road Burntwood Staffordshre WS7 3GF Tel: Fax:

3 Plumbng Plumbng Plumbng Emal Today the plumbng dvson plays a pvotal role both as an ndependent sector and as part of our package of servces offered n support of the 'Decent Homes' programme. SPI currently nstalls around 3500 new bathrooms and 2500 new ktchens per year. Bathrooms Our Bathrooms servce operates wthn both domestc and commercal propertes, ncludng: Strppng out exstng sutes, assocated wastes and ppework Installng new sutes, flow wastes and ppework Tlng Wrng as requred Redecoraton Floor coverng The atttude of staff from the ftter on ste to the hghest level of management s always postve, helpful and customer-focused. Brmngham Cty Councl Housng Department Ktchens Our Ktchens servce s carred out to the same exactng standards and ncludes: Dsconnectng and solatng old snk unts for removal Installng frst fx ppe for ktchen ftters Installng second fx ppework, connectng snk top and ponts for dshwasher/washng machne and gas cooker Wrng as requred Installaton of ktchen tlng Our clents nclude: Bullock Constructon Brmngham Cty Councl Connaught Lovell Partnershps Walsall Housng Group Wates Constructon Whtefrars Housng Group For more nformaton vst our webste 4 5

4 Domestc Heatng Domestc Heatng Domestc Heatng Emal From the removal of old sold fuel bolers to the nstallaton of full domestc energy effcent central heatng systems, SPI have been completng hgh qualty domestc nstallatons snce In conjuncton wth our other servces gas servce, electrcal nstallatons, plumbng, dsabled adaptatons SPI are able to provde a complete nternal refurbshment package. As well as nstallatons, our techncans also operate a 24-hour emergency call-out servce, 365 days a year. All call-outs are co-ordnated va our local contact centres. Our clents nclude: Brmngham Cty Councl Brdgnorth Dstrct Councl Bullock Constructon Lovell Partnershps North West Lecestershre Nuneaton & Bedworth Borough Councl Rugby Dstrct Councl Stafford Homes Wates WHG Wolverhampton Homes SPI currently undertakes around 6000 central heatng nstallatons annually, whlst provdng mantenance to over 60,000 propertes. All nstallatons come wth a 24-month warranty. For more nformaton vst our webste. SPI are commtted to employng local people wherever possble and operate a strct equal opportuntes polcy. We also operate a tranng polcy for contnuous tranng of apprentces and exstng staff, ensurng our resources reman updated, supplyng a relable and dependable servce. Co-operaton of your company has always been of the hghest order, wth good tenant relatonshps and value for money. Bromsgrove Housng Trust 6 7

5 Repar and Mantenance Repar and Mantenance Emal Repar and Mantenance Hgh qualty servce and mantenance of gas heatng equpment not only helps extend the lfe of the applance, they also ensure complance wth health and safety regulatons. SPI Ltd has been undertakng servcng and mantenance of gas applances for over 25 years, and currently servce over 60,000 domestc bolers and 400 commercal bolers annually and attends to 50,000 reactve emergency calls. From ssung of Landlord Certfcates (CP12) through to helpng tenants maxmse the energy effcency of ther applances, SPI s CORGI regstered engneers provde the qualty of servce clents can depend upon. KLOEs and KPIs SPI s ablty to exceed clent KPIs and KLOEs (key lnes of enqures) are a major beneft to many customers. Ths was recognsed n the Audt Commsson Report of Trent and Dove Housng n August 2005, whch stated: Durng the perod, 99.58% of propertes had gas applances servced wth current gas safety certfcates, and 98.5% of tenants were satsfed wth the overall servce, ncludng contact and access facltaton. Health and Safety Gas safety s an mportant, customer-drven area. Our clents need confdence n our engneers to carry out gas safety and repar work. In addton to nstallaton and mantenance, we work wth the Health and Safety Executve (HSE) and have successfully completed contracts for gas safety and nspectons on behalf of Brmngham Cty Councl, Coventry Cty Councl, South Warwckshre Housng Assocaton and Walsall MBC. Our clents nclude: Brmngham Cty Councl Bromsgrove Dstrct Housng Trust Mdland Heart Nuneaton & Bedworth Borough Councl Rversde Housng Rugby Borough Councl Solhull Homes Trdent Housng Allance For more nformaton vst our webste. SPI s key strength s that they have a very customer-centred approach. They are wllng to lsten to, and work wth clents and are flexble n ther approach. Nuneaton & Bedworth Borough Councl 8 9

6 Electrcal Installaton Electrcal Installaton Emal Electrcal Installaton Establshed n 1994, SPI s Electrcal dvson s now one of the largest servce provders n the market. Undertakng over 2,500 rewres, 5,000 upgrades and 10,000 tests per annum, we also cover approxmately 15,000 homes on mantenance works. The full range of servces nclude: New buld wrng and rewrng of exstng propertes Upgrades Servce and mantenance P A T testng Electrcal hot water and heatng Wrng of other fuel systems Lghtng systems Smoke detectors Economy 7 and Economy 10 systems The flexblty of the dvson to operate autonomously and effcently s a credt to SPI s versatle approach to busness. Whtefrars Housng Group Our clents nclude: Brmngham Cty Councl Heart of England Housng Assocaton Lovell Partnershps Mansell Constructon North West Lecestershre Reddtch Borough Councl Sandwell Homes Wates Constructon Wrekn Borough Councl All of the above are avalable to both domestc and commercal applcatons ncludng schools, hosptals and other publc buldngs. For more nformaton vst our webste. SPI s major strengths are ther consstency n qualty and delvery. I can rely on them gvng us an excellent job. Reddtch Borough Councl 10 11

7 Dsabled Adaptatons Dsabled Adaptatons Emal Dsabled Adaptatons Workng n ths senstve area, our specalsed team undertakes each ndvdual dsabled adaptaton as a complete project. We manage each project from the desgn and buld stage through electrcs, plumbng, decoraton, glazed tlng and floor layng, wth tenant lason from start to fnsh. All trades are from SPI drect labour force. Ths comprehensve servce serves to reduce the duraton of the adaptaton and the mpact on the tenant, as ther needs are often greater than the average able-boded person. Scope of works As part of the adaptaton work we wll undertake: Isolatng and removng old bathroom sute and/or ktchen ftments Structural alteratons to doorways, floors and walls for new equpment and wheelchar access Relocaton of underground drans and sol ppes Rewrng for new shower poston, cooker, altered lght swtches etc. Installaton of new equpment Tlng to sut Alteraton to heatng system Decoraton upon completon Mantanng servces to resdents whle work s n progress Dsposal of all rubbsh to lcensed waste stes Our clents nclude: SPI work for the ndvdual prvate customer, local authortes and housng assocatons whch nclude: Derbyshre Dstrct Councl Heaton Care & Repar Lovell Partnershps/ Severnsde Housng Orbt Care & Repar Walbrook Care & Repar Walsall Housng Group Wates Constructon Waterloo Housng Assocaton Whtefrars Housng Group For more nformaton vst our webste. SPI are always wllng and able to respond to customer needs. Orbt Care & Repar 12 13

8 Renewable Energy Renewable Energy Renewable Energy Emal SPI employs qualfed engneers sklled n the nstallaton and mantenance of varous renewable energy sources ncludng: Solar panels Photovoltac panels Ground Source heat pumps Roof top wnd turbnes CHP systems As an organsaton commtted to a sustanable envronment, SPI offer a wealth of experence n the desgn and nstallaton of low carbon renewable energy heatng solutons for both commercal and domestc customers. These nclude: Solar heatng Solar photovoltac Ground source heat pumps Domestc wnd turbnes Bomass SPI work closely wth manufacturers and specalst contractors to provde a range of servces as part of a comprehensve package coverng: Survey and consultaton Desgn Grant fundng advce Insulaton Core or trench drllng or excavaton Complementary or complete low carbon nstallaton and testng Annual servcng and repar For more nformaton vst our webste. Wth new technologes we need contractors who we can trust. Ths s why we work wth SPI. Walsall Housng Group 14 15

9 Commercal Servces Commercal Servces Commercal Servces Emal Industral and Commercal SPI s Industral and Commercal dvson s dedcated to provdng our renowned mechancal and electrcal servces to a wder market. Our vast experence ensures we contnue to buld a reputaton for hgh qualty servce and expertse, coupled wth a drve for contnual mprovement. Sklls Employng servce engneers, electrcans, welders, ppe ftters, plumbers, ar condtonng and refrgeraton engneers, caterng equpment engneers and swmmng pool plant operatves, our broad range of sklls offers an unrvalled servce n all areas. Along wth our buldng and jonery team we can provde the complete buldng management package. We undertake mechancal and electrcal nstallatons on behalf of local authortes and ndustry, ncludng refurbshment of schools, offce blocks and publc buldngs. We nstall complete heatng, ventlaton and ar condtonng systems, as well as sophstcated controlled clmate and energy savng systems. Scope of works ncludes: Electrcal nstallatons Industral gas mans Plant room nstallatons Welded ppework Chller nstallatons Water nstallatons Extractng equpment Ductng and ventlatons Control specalsts Legonella testng SPI always delvers on tme and n budget. Crest Ncholson Our clents nclude: Balfour Beatty Constructon Brmngham Cty Councl Brar Assocates Consultant Buldng Servces Engneers Couch Perry Wlkes Coventry Cty Councl Crest Ncholson Dales Housng Energy and Envronmental Consultant Engneers Good Hope Hosptal NHS Trust Lecester Cty Councl Solhull Metropoltan Borough Councl Stewart Assocates Stubbs Brothers Tamworth Borough Councl Walsall Metropoltan Borough Councl Warwckshre Ambulance Servce Wates Constructon Wolverhampton Cty Councl Ar condtonng Mantenance contracts For more nformaton vst our webste. Reactve repars 24 hours emergency call-outs 16 17

10 New Buld New Buld New Buld Emal In addton to our vast array of refurbshment and mantenance servces, SPI also undertakes sgnfcant mechancal and electrcal new buld work. What we can offer on new buld Dedcated (qualfed) specalst workforce 365 days a year call-out Specalst desgn team Part L and Part P complance All staff are CSCS qualfed Our clents nclude: Barratt Bullock Constructon Connaughts Crest Ncholson Kendrck Constructon Lovell Partnershps Persmmon Homes Wates Constructon Total electrcal, mechancal and plumbng package avalable Specalst dsabled adaptaton avalable For more nformaton vst our webste. Wde varaton of new buld projects carred out Desgn and buld Sole management of projects Partnerng projects Integraton of commercal and domestc SPI always provde frst class customer care. Lovell Parntershps 18 19

11 SPI Lmted 1 Newlands Court Attwood Road Burntwood Staffordshre WS7 3GF Tel: Fax: