HEALTH SOLUTIONS By Mercer Marsh Benefits. 12 June 2014

Transcription

1 HEALTH SOLUTIONS By Mercer Marsh Benefts 12 June 2014

2 YOUR PRESENTERS TODAY Kevn Knsella European Sales Leader Wolfgang Sedl Head of Health Management Consultng Sue Emms Health Management Consultng

3 TALENTISM IS THE NEW CAPITALISM EMEA HEALTH CARE SURVEY Attractng and retanng hgh-performng talent s key. Musculoskeletal, stress and mental health are top concerns. Health beneft costs are 3.9% of payroll and growng. INTERNAL AUDITS INTERNAL AUDITS INTERNAL AUDITS 65% 76% 40% sad employee engagement and satsfacton s top prorty for ther health programme. beleve that nvestng n health s justfed by mproved attendance and productvty. want to nvest n employee wellness programmes to reduce health rsks. Klaus Schwab, Founder and Executve Charman, The World Economc Forum

4 CREATING A HEALTH AND WELL-BEING STRATEGY ROADMAP Vson and corporate values MERCER

5 HEALTH SOLUTIONS BY MERCER MARSH BENEFITS DATA HEALTH RISKS LIFESTYLE MENTAL HEALTH SOLUTION: SOLUTION: SOLUTION: SOLUTION: DASHBOARD HRA HEALTH CHALLENGES EAP EASY TO IMPLEMENT PROGRAMMES TO GET STARTED!

6 @! %! @ A % % A A A % A! A A Clams data Health rsk data Dashboards @ % % % A A A A SOLUTION DASHBOARD DATA DRIVEN HEALTH MANAGEMENT

7 SOLUTION DASHBOARD SCREENSHOTS HEALTH SUMMARY 2013 MAIN DIAGNOSES Severty Ratng Health Long Term Absence EAP InsuranceDsablty OH Mental Health Hgh Musculoskeletal (MSD) Hgh n/a Vascular Dsease Medum n/a Cancer Low n/a HEALTH INSURANCE ABSENCE Gynaecologcal 2013 MSD Psychatrc Gastrontestnal 2013 Cardovascular Dsease 2012 Oncology Colds, URTI 2011 Musculoskeletal Stress Number of Clams Days Lost

8 SOLUTION DASHBOARD CASE STUDY CLIENT CHALLENGE Servces sector >50,000 employees Internatonal subsdares Identfy key health rsks Develop employee health strategy SOLUTION VALUE ADD Analyss of health data Identfy trends Create compellng story Recommendatons Identfy trends, anomales and correlatons Development of talored nterventons Busness case

9 SOLUTION DASHBOARD HEALTH & PRODUCTIVITY WELLNESS BARRIER WELL 20% AT RISK 55% ILL 20% LONG-TERM DISABLED 5% By accdent or desgn? Key rsks e.g. smokng, obesty, stress Dsease states e.g. dabetes, heart dsease Approprate care for condton USUALLY LOW LEVEL OF INVESTMENT HIGH COST!

10 CASE STUDY HEALTH PATHWAYS WHAT IT IS CHALLENGE Accurate assessment of condton Trage Referral Data Loss rato of PMI scheme Lack of data Varous stakeholders Inapproprate referrals CLIENT EXAMPLE VALUE ADD Fnancal servces 4,000 employees Hgh clams for psychatrc referrals Data Rsk contanment Reducton n absence and presenteesm cost

11 SOLUTION HEALTH RISK ASSESSMENT (HRA) EMPLOYEE QUESTIONNAIRE Physcal actvty. Weght and heght. Nutrton habts. Alcohol ntake. Tobacco use. Stress management. Job satsfacton. Sleep. Lfestyle. Medcal hstory. Bometrcs (blood pressure, cholesterol, blood sugar). Work absence due to health ssues.

12 SOLUTION HEALTH RISK ASSESSMENT (HRA) VIELIFE S APPROACH Sleep Nutrton Stress Physcal actvty Sleep s vtal for keepng our bodes and mnds functonng properly. It plays a key role n mprovng memory, alertness, energy and motvaton. What and when we eat can affect energy levels, how well our body and bran functons, our sleep qualty and t can support or dmnsh our ablty to cope wth stress. Everyone needs some form of pressure to motvate them. However too much pressure becomes stress. Learnng technques to buld reslence can protect health n the long term. Gettng actve has postve effects on health and well-beng, both physcally and psychologcally. Exercsng regularly can help us cope better wth stress. The velfe approach: ü Is ntegral to each and every workng person s lfe ü Has a scentfc and well-researched lnk to ndvdual work performance ü Can be measured ü Has shown that small lfestyle changes can brng bg results to the health and wellbeng of an ndvdual

13 SOLUTION HEALTH RISK ASSESSMENT (HRA) WELLNESS CHECKPOINT EMPLOYEE REPORTS Personal dashboard (Q1 2014) Partcpant s Personal Reports Wellness Reports Sute: Personal Profle, Balance Sheet, How Am I Dong? and Data Lstng Acton Plan Reports: Your Acton Prortes and For Your Attenton Work & Lfe Reports: Work, Lfe & Health and Work & Stress General Resources & Informaton: Employee Assstance, Wellness Lnks, Travel Health and Wellness Strategy Personal Dashboard to gude partcpant n settng goals and takng acton Q InfoTech Inc. Wellness Checkpont s a regstered trademark of InfoTech Inc.

14 SOLUTION HEALTH RISK ASSESSMENT (HRA) WELLNESS CHECKPOINT EMPLOYER REPORTS Actonable Data Evaluate rsk across employee populaton: - By locaton - By busness unt - By group based on any selected crtera Includes bult-n ROI metrcs for realstc projecton of opportunty for mpact Tracks change over tme to evaluate mpact of programmes & nterventons Dg-down power to nvestgate busness questons Comparatve reports for nsght, scorecards and benchmarkng InfoTech Inc. Wellness Checkpont s a regstered trademark of InfoTech Inc.

15 SOLUTION HEALTH RISK ASSESSMENT (HRA) CASE STUDY CLIENT CHALLENGE Global engneerng frm 35,000 employees Exstng clent Wellbeng project Enhance wellbeng programme Global rollout Enhanced data handlng SOLUTION VALUE ADD Onlne assessment Lfe style Bometrcs Behavour change tools Global & equtable servce Coordnated rollout Cultural adaptaton Integraton wth wellbeng programmes

16 SOLUTION HEALTH CHALLENGES COREHEALTH Corehealth: Frendly workplace compettons to leverage socal nfluence and use nteractve engagement tools to mprove the health of employees. Works wth global companes n 29 countres. Two types of challenges: Sngle turn-key challenge. Unlmted annual confgurable challenges. Smart phone applcaton. Hgh data prvacy standards wth data housed n Canada. Extensve tool confgurablty for web portal desgn and reportng.

17 SOLUTION HEALTH CHALLENGES BEHAVIOURAL ECONOMICS Innovatve, nteractve, and fun Use socal nfluence and gamfcaton to drve partcpaton

18 SOLUTION HEALTH CHALLENGES BEHAVIOURAL ECONOMICS Take advantage of healthy competton and the ablty to offer ncentves for partcpaton Keep programmes fresh by changng your wellness ntatves

19 SOLUTION HEALTH CHALLENGES BEHAVIOURAL ECONOMICS Cost-effectve way to motvate and engage employees n healthy habts Lmted admnstratve work requred for each challenge

20 SOLUTION HEALTH CHALLENGES SUMMARY PRODUCT SERVICE Onlne wellness challenges Choce of a number of automated challenges, e.g. steps, weght, nutrton Trackng of teams Talorng Programme selecton Oversee mplementaton Reportng PRICING KEY BENEFITS Avalable through Mercer s preferred provder on commsson bass Fee per employee and number of challenges selected Culture of health Behavour change Employee engagement Reducton of health rsk factors

21 SOLUTION EMPLOYEE ASSISTANCE PROGRAMME (EAP) SERVICE ELEMENTS Telephone Counsellng Face to Face Counsellng Wellbeng Legal Manager Support Crtcal Incdent Case Management Fnancal Debt Onlne Servces Avalable 24-hours a day, 365-days a year

22 SOLUTION EMPLOYEE ASSISTANCE PROGRAMME (EAP) CASE STUDY CLIENT CHALLENGE Industry: FMCG Europe employees Several OpCos Fnd regonal soluton Devolved decson makng Legacy schemes New schemes SOLUTION VALUE ADD Data collecton Provder selecton Contractng & mplementaton Annual revew Culturally senstve soluton Leverage economy of scale Streamlned reportng Focus on clncal and economc outcomes

23 HEALTH SOLUTIONS BECAUSE IT S SMART BUSINESS Health management programmes can help dfferentate companes as employers of choce, whch ncreases brand equty and preference among customers. Poor health can damage the busness (reputaton, safety and busness contnuty). Poor health mpacts productvty. Poor health drves cost. Why manage employee health? Investments n employee health programmes show a postve ROI.

24 BENEFITS VALUE HEALTH + ENGAGEMENT = PRODUCTIVITY HEALTHY & PRODUCTIVE WORKFORCE HEALTHY HIGH PERFOR- MANCE CULTURE ENGAGED WORKFORCE BRAND VALUE ENGAGED INCREASED REVENUE

25 If you would lke more nformaton on Health Solutons products, please contact your usual local MMB consultant. Questons?

26 YOUR PRESENTERS TODAY Kevn Knsella European Sales Leader Wolfgang Sedl Head of Health Management Consultng Sue Emms Health Management Consultng QUESTIONS Please type your questons n the Q&A secton of the toolbar and we wll do our best to answer as many questons as we have tme for. To submt a queston whle n full screen mode, use the Q&A button, on the floatng panel, on the top of your screen. FEEDBACK Please take the tme to fll out the feedback form at the end of ths webcast so we can contnue to mprove. The feedback form wll pop up n a new wndow when the sesson ends. CLICK HERE TO ASK A QUESTION TO ALL PANELISTS

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