MULTIVAC Customer Portal Your access to the MULTIVAC World

Transcription

1 MULTIVAC Customer Portal Your access to the MULTIVAC World

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3 Contents MULTIVAC Customer Portal Introducton 24/7 Accessblty Your ndvdual nformaton Smple and ntutve Helpful and up to date Your benefts at a glance Your regstraton

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5 Introducton The new MULTIVAC Customer Portal s your personal access to the MULTIVAC World, and t s talored specfcally to you. Wth the MULTIVAC Customer Portal you can order spare parts anytme, accordng to your personal schedule. The MULTIVAC Customer Portal offers you many other useful functons, whch make your daly task actvty wth MULTIVAC easer: G Overvew of your MULTIVAC machnes wth detaled nformaton on every machne (such as the last servce date) MULTIVAC contact Account hstory Smple orderng process Exclusve onlne offers Support 5

6 24/7 Accessblty The MULTIVAC Customer Portal s free of Charge and avalable n your local language. Personal access for your colleagues wth ther own passwords guarantees optmum orderng securty. Any Tme. Any language. 0 Free of charge Personal access wth password protected Smple and convenent regstraton: 6

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9 Your ndvdual nformaton In the MULTIVAC Customer Portal you have an overvew of all the MULTIVAC machnes nstalled at your plant. ATALOG I G The Customer Portal contans detaled nformaton on these machnes, such as the date of the last servce. The Customer Portal offers many customzeable features, such as renamng and groupng of machnes based on personal crtera. A catalog wth exploded drawngs of machne modules for many of your machnes. These smplfy your search for the rght spare parts. Ths feature also ncludes retroft delveres suppled for your machnes. The Customer Portal has a clear account of the hstory of all your prevous and current orders and nqures. If questons should arse, customers can always fnd the MULTIVAC contact nformaton. 9

10 Smple and ntutve There are many functons, whch make t easer for you to select and order your spare parts CI NBINDUNG catalog: For selected machnes there s a catalog wth exploded drawngs avalable for the machnes, by whch you can easly dentfy and order your spare parts Top 10 Lsts: Dsplay the most frequently requred spare parts for each machne type Smple full-text search optons for all spare parts Easy orderng wth the opton to save, download and upload shoppng baskets 10 Convenent repeat orderng based on prevous orders Fully automated ntegraton of orders n your nventory management system by means of nterface 10

11 Helpful and up to date In our Support Secton we answer your questons and gve you valuable tps, whch support you n your daly task actvty wth MULTIVAC. CI BINDUNG If you or your colleagues want to take part n a tranng course for machne users, you can regster onlne n the MULTIVAC Customer Portal for the partcular tranng course. We also keep you constantly updated n the MULTIVAC Customer Portal about current trade shows, events and new developments. 11

12 Your benefts at a glance 24/7 Avalablty Your MULTIVAC machne lst Exclusve onlne offers CI NBINDUNG 10 Up to date nventory catalogs and vrtual drawngs for your machnes Top 10 spare parts lst for each machne type Smple repeat orders Overvew of all current and completed spare parts orders MULTIVAC contact nformaton Book tranng courses onlne Support Current and exclusve news 12

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15 Your regstraton Regster yourself and your colleagues for our new MULTIVAC Customer Portal, and beneft from exclusve onlne offers: 15

16 portal.multvac.com MULTIVAC 11/2013 Prnted n Germany Subject to desgn changes as progress s made MULTIVAC s a regstered trademark of MULTIVAC Sepp Haggenmüller GmbH & Co. KG