express why choose Interlink Express? invest in your future

Transcription

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2 express nvest n your future why choose Interlnk Express? If you re consderng becomng a franchse holder wth one of the UK s leadng overnght parcel delvery companes, we d lke to help. To do just that, we have prepared ths pack whch explans everythng you need to know about Interlnk Express. It explans the way our franchse system operates, detals the level of support you can expect and outlnes the opportuntes you can enjoy by runnng your own busness. But before we tell you more about what we have to o er, here are the qualtes we expect from our prospectve franchses: Interlnk Express s part of the GeoPost Group of Companes owned by the French postal organsaton, La Poste gvng us resources, stablty and accountablty. To share expertse and captalse on best practces and resources, Interlnk Express works closely wth the other tme-crtcal express busnesses wthn the GeoPost Group. A hgh level of ntegrty Team player mnd-set Strong sales abltes Excellent nter-personal sklls A supportve famly background A good understandng of Management experence Servce champon A busness leader Interlnk Express Parcels Ltd. operates a parcels collecton and delvery servce wth over 100 franchses throughout England, Scotland, W ales and the Channel Islands. Mantanng excellent standards of customer care Interlnk Express provdes a comprehensve range of servces encompassng the entre busness spectrum, Commercal expertse Commtment and hard work Project management Provdng the best possble servce for our customers from next day documents to nternatonal ar freght, and generatng a turnover n excess of 100m per year. Interlnk Express employs over 600 sta through GeoPost UK, sendng parcels both natonally and nternatonally, on behalf of over 40,000 regular Our commtment to excellence s demonstrated by our regstraton wth the Internatonal Qualty Standard, Regstraton No. ISO 9001:2008. customers.

3 smple choce UK Servces Internatonal servces A range coverng parcels, documents and freght A choce of ar and road-based servces next day, by 10:30, by 12, DPD Europe and beyond saturday: by 10:30, by 12 Ar Express sunday: by 12 and next day expresspak 1 expresspak 5 freght usng our name to your advantage An Interlnk Express franchse s a contract to provde and sell our servce n a certan area for a nomnated tme perod. It gves you the support of a large, successful company wth a trusted name and reputaton, whle allowng you the autonomy to run the busness as your own. In ths way, the franchse holder takes responsblty for the busness and enjoys the rewards. Wth the back-up of an establshed company lke Interlnk Express, the rsks are mnmsed and the opportuntes enhanced. As a leader n the franchsng and parcel delveres ndustres, Interlnk Express provdes you wth a proven busness format and comprehensve support package: Interlnk Express s a full member of the Brtsh Franchse Assocaton (BFA), establshed to montor franchsors and provde support to members. Because Interlnk Express rases and collects all nvoces relatng to packages sent through the system, you wll not be responsble for customer debts. Interlnk Express has a comprehensve natonwde network of franchses, whch means that when you nvest n a franchse t wll be an establshed busness wth properly prepared accounts. You wll not be nvestng n a concept but n a vable busness. Interlnk Express provdes comprehensve on-gong assstance and advce on all areas of your busness, ncludng commercal and operatonal best practce. Takng over an establshed franchse wth proven systems reduces the rsks assocated wth startng a new busness. Interlnk Express provdes a comprehensve nducton and tranng programme, essental before you take over a franchse. You are pad monthly for the collectons and delveres you make, enablng you to plan and control your A regular and constantly updated tranng programme s provded. Regular meetngs enable you to keep n contact wth other franchse holders. On-gong busness development advce. Interlnk Express constantly montors marketng and busness trends n order to keep you nformed of relevant developments wthn the ndustry.

4 success I joned Interlnk Express n 1984 as an agent operatng the Market Harborough franchse. Two years later I bought the busness and became the youngest Interlnk Express franchsee ever. Today, I own a second franchse, have merged the depots and control a busness whch employs 23 people and has a turnover of nearly 700,000. Wthout the expertse and reassurance ganed from havng Interlnk Express behnd me, and the support, experence and encouragement offered by my fellow franchses, ths would not have been possble. Nck Metaxas, Interlnk Express franchsee, Northants. reasons for our success nvestment and return Because we provde the hghest level of servce and value for money, n conjuncton wth unmatched local knowledge, Interlnk Express s rated No. 1 for overall qualty of servce and customer satsfacton wthn the parcels and courer ndustry.* Ths consstently hgh level of success can only be mantaned through enthusastc, busness-orentated franchse holders who share our belefs and by dong so, you too can share our success: Provdng outstandng customer servce. Provdng value for money across the range of servces. Mantanng a professonal approach n all busness aspects. Partcpatng n contnued tranng and development courses. Mantanng a strong corporate dentty. Combnng the most up-to-date and proven technology wth a strong personal communcaton wth our customers and wthn Interlnk Express. Mantanng contnual nvestment to stay at the forefront of the parcels busness, ncludng the development of a 15m new hub and an nvestment of 5m on new IT nfrastructure. *Source: ndependent survey by Trangle Management Servces. Intal nvestment vares but s usually between 100,000 and 500,000 and covers an ntal franchse agreement perod of 10 years, whch after that tme, can be ncreased n fve years terms. Proft from the busness should allow you to repay ths wthn the term whle stll provdng you wth a good ncome effectvely leavng you to buld up the busness and enjoy the future rewards. Return on nvestment s dctated by the sze of busness purchased. Informaton regardng turnover of Interlnk Express collecton and delvery actvty for the area s provded by the Franchsor. Accounts detalng net proft wll be avalable through the Vendor. Purchase of exstng areas Fundng assstance Because Interlnk Express has a fully establshed network Although Interlnk Express do not provde fnancal of franchses, the only way to become a franchse holder support for the purchase of a franchse, we do have s by purchasng an exstng franchse. relatonshps wth the leadng banks and wll facltate contact f requred. They wll nspect your busness plans and may help you to rase the funds you requre.

5 Franchse fee To take on a Franchse Agreement wth Interlnk Express, you wll be requred to pay a Franchse Fee of 15,000 + VAT. Ths charge s non-returnable and covers: Completon and mantenance of the franchse agreement over the ntal term. Inducton tranng, ncludng accommodaton and food. Intal 12 months contrbuton to accountancy fees (up to 2,500) wth our nomnated audtors, who must be used. They wll provde you wth: Monthly management accounts. Quarterly VAT returns. Annual accounts. PAYE can also be provded at a very reasonable rate. Vehcle nsurance and fuel card schemes to ensure you from our buyng power. nducton and tranng Our contnued success s due largely to our commtment to developng our busness sklls through a full and comprehensve nducton course and regular tranng programmes. Run ether by Interlnk Express, our parent company GeoPost, or contracted outsde consultants, t s an essental part of the process of becomng an Interlnk Express franchse holder, and s desgned to gve you n-depth knowledge of all areas of the busness. Inducton programmes for new franchse holders Dependng on the area beng purchased and the relevant experence of the purchaser, nducton programmes usually last a mnmum of four weeks, and are desgned to ntroduce new franchse holders to all relevant areas of the busness. As well as ganng an understandng of the role of each department wthn the company, you wll also be ntroduced to the people who may later assst you n the runnng of your busness. Part of the nducton programme nvolves spendng a week at the Interlnk Express head o ce and the central sortng hub, two weeks at a tranng depot and a further week at the depot beng purchased, n order to develop an understandng of how t all works. You wll also spend tme wth members of the Interlnk Express team to ensure you are competent n key areas ncludng sales and operatons. The nducton programme s comprehensve and covers the followng subjects: Customer servces Credt control and bllng Marketng Franchsng Qualty ISO 9001:2008 Product knowledge Sta tranng IT Hub and lnehaul Operatons Busness development Depot modellng Sales Health & safety Account Management Procedures Human resources Securty Assessment Durng your nducton programme there wll be a comprehensve assessment to ensure that we are as happy as you are to contnue wth preparatons for takng over a franchse. Ths wll gve both partes useful feedback and we are always ready to lsten to your comments and queres. On-gong tranng for franchse holders Tranng and development s an on-gong process whch does not stop when you take over a franchse. We are commtted to keepng you nformed of any new developments n the above categores. Tranng your sta It s not just the franchse holder who wll requre tranng sta also have a responsblty to mantan our hgh standards. Because of ths we requre the franchsee to attend our On the job tranng tran the traner course whch teaches you how to nstruct your sta members n key areas of the busness. Havng revewed a number of franchse opportuntes wthn varous markets, I found the Interlnk Express proposton to be the most exctng. Ths was drven by Interlnk s poston as a member of the bg four European servce provders, the unmatched level of assstance and commtment the company o ers ts franchses, ts reputaton wthn the market place and the nvestment made n ts hub and sortaton centre, one of the most techncally advanced n Europe. Snce becomng a franchsee, the support I have receved has been overwhelmng ensurng that my busness s an outstandng success. Smon Hawtrey-Coombs, Interlnk Express franchsee, Bournemouth.

6 helpng you take the next step If you are nterested and wsh to make a commtment to becomng an Interlnk Express franchse holder, the next steps are: Complete and return the enclosed applcaton form. Sutable applcants are nvted to a prelmnary meetng. Should the meetng prove successful, we may ask that you vst a franchse to see t s operatons frst hand. After a more detaled meetng, we wll provde you wth a sample franchse agreement and accounts relatng to the franchse you wsh to purchase. From ths you wll need to formulate a detaled busness plan. You wll then negotate drectly wth the exstng franchse holder for purchase of the busness. Once you have reached an agreement and fulflled all legal requrements, provded Interlnk Express s satsfed that you have met the requred standards, we wll be ready to sgn a new franchse agreement. After successful nducton tranng you wll then be n a poston to begn operatng your own Interlnk Express franchse. NB. Ths Interlnk Express Franchse Pack does not form part of your franchse agreement. pocket

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