Re-Flashing Your CDM-570A/570AL Satellite Modem

Transcription

1 Re-Flashing Yur CDM-570A/570AL Satellite Mdem I. Intrductin: Firmware Files, Naming, Versins, and Frmats The CDM-570A/L Satellite Mdem is factry-shipped with its latest versin f perating firmware. If yu need a firmware update, yu can dwnlad the update frm the Cmtech EF Data Web site ( nce yu establish Ethernet cnnectivity with the unit. Yu may als btain the update thrugh Cmtech EF Data Prduct Supprt via r n CD by standard mail delivery. Fllw these steps t perfrm the firmware update withut pening the CDM-570A/L: Cnnect the rear panel serial Remte Cntrl prt r the M&C 100 (10/100 BaseT Ethernet) prt t a serial r Ethernet prt f the user PC. Dwnlad the firmware update archive file via the Internet t the user PC. Transfer the extracted firmware update, via File Transfer Prtcl (FTP), frm the user PC t the CDM-570A/L. T verify the crrect firmware number, see Step 1 in the next sectin f this guide. The firmware dwnlad files are available frm Cmtech EF Data in tw archive file frmats: *.exe (self-extracting) and *.zip (cmpressed). Sme firewalls will nt allw dwnlading f *.exe files; in this case, dwnlad the *.zip file instead. If applicable, ne versin prir t the current release is als available fr dwnlad. Fr additinal help with "zipped" file types, refer t the help files prvided with the "PKZIP fr Windws", "WinZip", r "ZipCentral" file archiving prgrams. Cmtech EF Data des nt supprt PKZIP fr DOS due t file naming cnventins. Re-Flashing Yur CDM-570A/570AL Satellite Mdem 1 FLG-CDM570A Revisin 0

2 II. Getting Started: Preparing fr the Firmware Dwnlad If yu have already cmpleted this prcedure using CEFD dcument Re-Flashing Yur Cmtech EF Data Prduct (CEFD P/N FLG-FLASHINTRO_rx.pdf, where x is the dcument revisin number), cntinue t Sectin III. Dwnlading and Extracting the Firmware Update. 1. First, identify the CDM-570A/L firmware (number/revisin letter/versin number) and the assigned Ethernet Traffic IP Address. The user-supplied items needed are: A Micrsft Windws-based PC, equipped with available serial and Ethernet prts; a cmpatible Web brwser (e.g., Internet Explrer); and a terminal emulatr prgram (e.g., Tera Term r HyperTerminal). A 9-pin serial cable and a standard CAT5 Ethernet cable t cnnect the CDM-570A/L t the user PC. A. Use the 9-pin serial cable t cnnect the CDM-570A/L Remte Cntrl prt t a serial prt n the user PC. Use an Ethernet hub, switch, r a direct CAT5 Ethernet cable cnnectin t cnnect the CDM-570A/L M&C /100 Ethernet prt t the PC. B. On the PC: Open the terminal emulatr prgram. Use yur terminal emulatr prgram HELP feature r read the user guide fr perating and cnfiguratin instructins. Cnfigure the utility prgram serial prt cmmunicatin and terminal display peratin: bps (Baud Rate) 8 Data Bits 1 Stp Bit Parity=NO Prt Flw Cntrl=NONE Display New line Rx/Tx: CR Lcal Ech=ON C. On the CDM-570A/L: Turn n/cnnect the pwer surce. (LEFT) Standard CDM-570A/L AC Unit (RIGHT) Optinal CDM-570A/L 48V DC Unit D. Identify the firmware infrmatin and Ethernet Traffic (M&C) IP Address using ne f the fllwing methds: Using the CDM-570A/L Frnt Panel menus: Firmware Inf Use the SELECT: UTIL Firmware Inf Image#1 r Image#2 Bulk menu branches, as shwn in this example: Bulk#1: FW MM/DD/YY 1.X.X Re-Flashing Yur CDM-570A/570AL Satellite Mdem 2 FLG-CDM570A Revisin 0

3 Ethernet Traffic IP Address Use the CONFIG: Rem Ethernet Address menu branch, as shwn in this example: Ether IP Address/Range: /24, Using the CDM-570A/L HTTP Interface (via the User PC Web Brwser): Firmware Inf Use the Admin Firmware Mdem page, as shwn in this example: Ethernet Traffic IP Address Use the Cnfiguratin LAN page t view the IP Address/ Mask, as shwn in this example: Using the CDM-570A/L Serial Remte Interface (via the User PC / terminal emulatr prgram): Firmware Inf Use the <0/SWR? (cndensed) r <0/FRW? (detailed) remte query. Ethernet Traffic IP Address Use the <0/IPA? remte query. Fr further infrmatin abut using these peratinal interfaces, see the fllwing sectins in the CDM-570A/L Installatin and Operatin Manual (CEFD P/N MN-CDM570A): Chapter 6. FRONT PANEL OPERATION Chapter 7.5 HTTP (Web Server) INTERFACE Chapter 8. SERIAL-BASED REMOTE PRODUCT MANAGEMENT 2. Next, create a temprary flder (subdirectry) n the user PC fr the firmware archive dwnlad. These examples use drive letter c: althugh any valid, writable drive letter applies. Typical fr all tasks: Type the cmmand withut qutes, and then press Enter t execute. There are several ways t create a temprary flder n a Windws-based PC: Re-Flashing Yur CDM-570A/570AL Satellite Mdem 3 FLG-CDM570A Revisin 0

4 A. Use the Windws Desktp t create and rename the temprary flder. Right-click anywhere n the desktp t pen the ppup submenu, and then select New > Flder t create a temprary flder n the desktp. Right-click n the new flder and then select Rename frm the ppup submenu. Rename this flder t "temp" r sme ther cnvenient, unused name. B. Use Windws Explrer t create and rename the temprary flder. Select File > New > Flder t create a temprary flder. This creates the new flder in the active flder. Right-click the New Flder flder name, and then rename this flder t "temp" r sme ther cnvenient, unused name: C. Use the Run and Brwse windws t create and rename the temprary flder. Select [Start] n the Windws taskbar, and then click the Run... icn. This pens the Run windw. Click [Brwse] in the Run windw. This pens the Brwse windw. Click the Create New Flder icn in the Brwse windw. This creates the new flder. Right-click the New Flder flder name, and then rename this flder t temp r sme ther cnvenient, unused name: Re-Flashing Yur CDM-570A/570AL Satellite Mdem 4 FLG-CDM570A Revisin 0

5 D. Use Windws Cmmand-line t create the temprary flder. First, click [Start] n the Windws taskbar, and then click the Run... icn (r, depending n Windws OS versins prir t Windws 95, click the MS-DOS Prmpt icn frm the Main Menu). Next, pen a Cmmand-line windw Fr Windws 95 r Windws 98, type cmmand (r, fr any Windws OS versins later than Windws 98, type cmd r cmmand ): Alternately, frm [Start], select All Prgrams > Accessries > Cmmand Prmpt. Finally, frm the Cmmand-line prmpt (c:\>), type mkdir temp r md temp (mkdir and md stand fr make directry), and then click [OK]: There shuld nw be a "temp" flder created and available fr placement f the firmware file dwnlad. Re-Flashing Yur CDM-570A/570AL Satellite Mdem 5 FLG-CDM570A Revisin 0

6 III. Dwnlading and Extracting the Firmware Update If yu have already cmpleted this prcedure using CEFD dcument Re-Flashing Yur Cmtech EF Data Prduct (CEFD P/N FLG-FLASHINTRO_rx.pdf, where x is the dcument revisin number), cntinue t Sectin IV. Perfrming the Ethernet FTP Uplad Prcedure. 1. First, dwnlad the firmware update file frm the Cmtech EF Data Web site: A. G nline t B. On the Main page under Supprt Infrmatin r the Supprt tab, select the Sftware Dwnlads hyperlink. C. On the Sftware Dwnlads page click Dwnlad Flash and Sftware Update Files. D. On the Flash & Sftware Update Files page select the (Select a Prduct Line) Satellite Mdems hyperlink. E. On the Satellite Mdems prduct page select the CDM-570A prduct hyperlink; F. Select the apprpriate firmware archive EXE r ZIP file dwnlad hyperlink. The CDM-570A/L firmware dwnlad hyperlink appears as F *_V###, where * dentes the revisin letter, and ### represents the firmware versin (e.g., V111 = Versin 1.1.1). G. Dwnlad the archive file t the temprary flder. Once the EXE r ZIP hyperlink is selected, the File Dwnlad windw pens and prmpts selectin f [Open] r [Save]: Click [Open] t turn ver file extractin t the user-supplied utility prgram. Be sure t extract the firmware files t the temp flder created earlier. Click [Save] t pen the Save As windw. Be sure t select and [Save] the archive *.exe r *.zip file t the temp flder created earlier. Otherwise, click [Cancel] t quit and exit the file dwnlad prcess. Re-Flashing Yur CDM-570A/570AL Satellite Mdem 6 FLG-CDM570A Revisin 0

7 2. Next, extract the firmware files frm the archive file. (If nt already dne with File Dwnlad > [Open]) Extract the firmware files frm the dwnladed *.exe r *.zip archive file with the user-supplied utility prgram: Duble-click n the archive file name, and then fllw the prmpts prvided by the usersupplied utility prgram. Extract, at a minimum, tw files (where #.#.# represents the versin number): F #.#.#.bin the Firmware Bulk image file, and CDM-570AReleaseNtes_v#.#.#.pdf the Firmware Release Ntes PDF file. 3. Cnfirm availability f the firmware files in the temprary flder. There are several ways yu may view the cntents f the temprary flder n a Windws-based PC: A. Frm the Windws Desktp: Duble-left-click the temp flder saved t the Windws Desktp. Use Windws Explrer t lcate, and then duble-left-click the temp flder. Use the Brwse windw ([Start] >...Run > [Brwse]) t lcate, and then duble-click the c:\temp flder. B. Using Cmmand-line: Type cd c:\temp at the Cmmand-line prmpt t change t the temprary directry created earlier using Cmmand-line. Type dir t list the files extracted t the temprary directry frm the dwnladed archive file. The firmware files shuld nw be successfully dwnladed and available fr transfer t the CDM-570A/L. Re-Flashing Yur CDM-570A/570AL Satellite Mdem 7 FLG-CDM570A Revisin 0

8 IV. Perfrming the Ethernet FTP Uplad Prcedure 1. Use Cmmand-line t send a PING cmmand t cnfirm prper cnnectin and cmmunicatin between the user PC and the CDM-570A/L: Type ping xxx.xxx.xxx.xxx at the Cmmand-line prmpt (where xxx.xxx.xxx.xxx dentes the unit Ethernet Traffic IP Address). The respnse shuld cnfirm whether the unit is prperly cnnected and cmmunicating. 2. Use Cmmand-line t transfer (FTP) the files frm the user PC t the CDM-570A/L: Type "ftp xxx.xxx.xxx.xxx" (where xxx.xxx.xxx.xxx dentes the unit Ethernet Traffic IP Address). Enter the username and passwrd assigned t the unit. The default username and passwrd is cmtech. Type bin t set the binary transfer mde. Type "put FW X.X.X.bin a:\bulk.bin" (where X.X.X dentes the firmware versin number) at the Cmmand-line prmpt, withut qutes, t begin the file transfer. Once the file transfers, Cmmand-line displays the uplad result, similar t: 200 Prt cmmand kay 150 Opening data cnnectin. 226 File received OK XXXXXXX bytes in XX.XXX sec ftp: XXXXXXX bytes sent in XX.XX secnds XXX.XXX Kbytes/sec. In the event yu receive the Cnnectin clsed by remte hst. message, wait anther minute befre cntinuing. The firmware uplad smetimes takes lnger than the FTP client allws. As the upgrade prcess cntinues, the mdem frnt panel displays: UPGRADING FIRMWARE PLEASE WAIT... PROGRAMMING FLASH SECTOR # XXX- PLEASE WAIT!! Type "bye" t terminate the FTP sessin, and then clse the Cmmand-line windw. 3. Use the mdem frnt panel menus, the CDM-570A HTTP Interface Admin Firmware Mdem page, r issue the Serial Remte Interface <0/SWR? r <0/FRW? query as shwn previusly t verify that the PC-t-Unit FTP file transfer was successful. 4. Use the mdem frnt panel menus r the CDM-570A HTTP Interface Admin Firmware Mdem page t select the desired firmware image t bt frm: Re-Flashing Yur CDM-570A/570AL Satellite Mdem 8 FLG-CDM570A Revisin 0

9 A. Using the frnt panel menus: T select the desired Bt Slt (Image), be sure yu are first in LOCAL mde (CONFIG: Rem Lcal). Then, g t the SELECT: Util Firmware Select menu branch and use the arrw keys t select the Next Rebt Image as #1 r #2. Press ENTER when dne. B. Using the CDM-570A HTTP Interface Admin Firmware Mdem page: Select Image# r Image#2 frm the Next Rebt, will use drp-dwn list. 5. Cycle pwer t rebt the CDM-570A/L: A. On the CDM-570A/L: Turn ff/discnnect the pwer surce. B. Using the CDM-570A HTTP Interface Admin Rebt page: Click [Rebt Nw] t rebt the mdem. Click [OK] when prmpted t re-lgin t and resume use f the CDM-570A HTTP Interface. C. Upn rebt, check the mdem frnt panel splash screen r CDM-570A HTTP Interface Hme page t verify that the new firmware versin is active, as shwn in these examples: Cmtech CDM-570A Mdem Firmware Versin: T lad the secnd Image, use the mdem frnt panel r the CDM-570A HTTP Interface Admin Firmware Mdem page t set the target Image (#1 r #2) as the Current Active Image, then repeat Steps 2 thrugh 5. The CDM-570A/L is nw perating with its latest firmware. The firmware update prcess is nw cmplete. Re-Flashing Yur CDM-570A/570AL Satellite Mdem 9 FLG-CDM570A Revisin 0

10 Ntes: Re-Flashing Yur CDM-570A/570AL Satellite Mdem 10 FLG-CDM570A Revisin 0