Connecting people and assets better.

Transcription

1 Connecting people and assets better.

2 Local knowledge with global capability A message from Richard Elderfield With more than 30 years of experience, CSE Comsource is an established leader in the delivery of tailored telecommunication solutions to clients across the mining, oil and gas, construction, transport, government and commercial sectors. We are a team of professionals dedicated to achieving best possible outcomes for our clients. CSE Comsource is a member of the international technology giant, CSE Global. Listed on the Singapore Stock Exchange, during the last decade CSE has evolved to be a truly global organisation, operating across 20 countries and employing more than 1500 employees worldwide. While working locally with our clients, this network enables us to leverage the extensive experience and resources of the CSE Global Group. It ensures optimum products and services which best meet our clients unique needs. We have a clear technical focus in a specialist industry. We support clients with unique, time-critical demands. We recognise that our people are our business. The CSE Comsource team, therefore, is highly capable, broadly experienced and supremely reliable in meeting and exceeding client expectations. Our outstanding people are engaged in the relentless pursuit of excellence. They are strongly motivated by the challenges presented by our clients requirements. It is with confidence that they combine their talents, experience and our proven processes to develop the telecommunications solutions that support many of the most successful businesses in our target market sectors. As recognised industry leaders, we are known for investing in the ongoing development of our people. We continue to evolve our business systems; ensuring that we remain in the lead. Since inception, CSE Comsource has maintained a Quality Management System meeting ISO 9001:2008 certification, reinforcing our commitment to best practice and delivering the finest outcomes for our clients. Richard Elderfield General Manager CSE Comsource Pty Ltd This is an introduction to CSE Comsource, however, it will not build a relationship or help us to understand your business or your needs. We know that the ideal way to achieve this is through personal, open communication. I trust that this brochure will be the catalyst to further engagement. CSE Comsource comprises a dedicated and capable team. Our most important objective is to ensure customer satisfaction, every time.

3 We provide functional, secure managed voice and data communication services that link business environments. We design, supply, install and maintain radio communication systems of any size, for projects across several sectors including: mining oil and gas construction transport government commercial Connecting clients more effectively - maximising profits CSE Comsource is Australia s number one provider of specialist radio communications. Our purpose designed systems improve profitability by connecting people and assets better. With more command over your employees and assets, you can take real control of your business and your margins. At CSE Comsource, we specialise in getting you to a place where everything works together more effectively and profitably. CSE Comsource offers more flexibility around scaling your radio communications by providing more options. Our ethos is to build radio communication networks that solve specific problems for clients. This model has helped many clients grow their systems to meet exacting terms, on budget and on time, every time. We draw on expertise across industries to develop technology that futureproofs businesses and maximises profits. Today our radio communications fleet has more than 10,000 radios in operation and services 70 per cent of Australia s radio rental market. The team is frequently called on to deliver, install and maintain communications systems in local and remote Australia. Our industry leading radio technology ensures we meet the communication needs of large and small scale projects.

4 Voice and data communication services for your world Our local presence enables us to understand the unique needs of our customers, including some immensely challenging environments in which they operate. Our dedicated team of professionals have a hands on approach to projects As a leading provider of temporary construction period, CSE Comsource has been involved with most resource construction projects in Australia. Our client list is extensive and includes leaders in varied industry sectors. Our team of specialist technical staff understand our customers needs and aim to provide cost effective solutions that meet exacting project requirements within the mining, oil and gas, construction, transport, government and commercial sectors across Australia. Because we are industry leaders, we attract and retain the top people in all areas of managed voice and data communications. As well as guaranteeing quality assurance and minimising costs from the onset of a new relationship, this also promotes a depth of knowledge of your business long term. Many of our staff have previously contracted for, or worked in client environments when they come to us, so have insight into how your business works and the best way to navigate your unique problems. In keeping with our focus on quality customer care, we also offer 24/7 support. DARWIN KARRATHA TOWNSVILLE GLADSTONE FIJI BRISBANE PERTH SYDNEY ADELAIDE AUCKLAND MELBOURNE CHRISTCHURCH

5 CSE Comsource offers outright purchase or rental agreements as well as supporting and maintaining all equipment we supply. We provide ongoing service, maintenance and rental management packages to customers and customer care which includes: 24/7 support technical installation operator training familiarisation activities Flexibility, industry knowledge and client relationships are what make CSE Comsource the preferred supplier Projects on budget, on time, every time CSE Comsource can deliver diverse communication systems for any type of project and has a proven track record to deliver on budget and on time, every time. CSE Comsource provides functional, secure radio networks that link both macro and micro business environments. CSE Comsource projects are characterised by: Rapid deployment Asset management and control (accountability and cost savings) Safety (e.g. man down, locational tracking) Vendor independence (true tailoring) Scalability (rent or buy, scale up or scale down and centralise inhouse - or monitor externally) Industry leading 24/7 Advanced digital systems (futureproofing) Industry leading people (radio technicians) CSE Comsource s true value lies in the flexibility provided at every step of the customer life-cycle, which in turn, uniquely differentiates us from our less flexible, less scalable competitors. Our qualified team designs, supplies and installs the most suitable communications system for each individual project, delivering best value outcomes for clients. Current customers appreciate our enthusiasm to design systems that deliver to their specifications, and that are not constrained by obligations to any one supplier. Our world class technicians are expert in all leading radio technology and work with many technologies, including: Tetra P25 Analogue Microwave Marine Satellite Wireless Mesh systems Established supplier relationships ensure that we provide shorter lead times, competitive design and access to the most up to date radio communication solutions.

6 More than 30 years of experience, sets CSE Comsource apart from competitors A proven approach The perfect team Our team shares a passion for delivering innovative, cost effective solutions that meet customers needs. We have adopted the principles of ISO9001 across corporate, office and project levels to ensure our products and services conform to stringent standards. A proven focus on safety driven by product safety applications Safety is a key value to both CSE Comsource and our customers and we embrace products that promote safer working environments. Our communications systems feature unique tracking for remote locations that help to safeguard employees, contractors and assets. Rapid deployment and scalability We appreciate your time constraints and pride ourselves on designing, delivering and installing voice and data communication systems within tight deadlines and budgets. An environmentally friendly service CSE Comsource is committed to delivering environmental excellence for our customers and the communities they operate in. We investigate opportunities to introduce products that encourage a cleaner environment. In fact, some of our clients operate CSE Comsource systems which use less than half the power of traditional radio communication systems Whole of lifecycle support and design CSE Comsource understands that clients needs change and evolve over time. As a result, we offer ongoing service, maintenance and rental management packages to ensure that best value outcomes for our customers. A service tailored to meet your needs No matter what the project requirements are, CSE Comsource can identify, install and maintain a communication system that best suits your needs and budget. Our approach is all about flexibility and efficiency. Our team of design and technical experts enjoy their work and are leaders in the field. They will always offer advice on the best way to scale up or down to your project needs. CSE Comsource also offers an equipment monitoring system that can be established in-house or externally. Unparalleled after sales support service CSE Comsource provide an industry leading, 24/7 after sales support service as part of our commitment to superior project delivery. We support and maintain all equipment supplied, and offer ongoing support, maintenance and management packages if required. Improved asset management Enjoy improved asset management thanks to our ongoing support, maintenance and management packages and flexible purchase and rental arrangements. The CSE Comsource service delivers accountability, cost benefits and whole of life cycle advantages for every client and their communication requirements. We enjoy the challenge of solving problems from start to finish and pride ourselves on integrated, convenient networks that set precedents across industry. A communication system equipped for the future The technological landscape is changing rapidly. The CSE Comsource team is trained to keep up with this pace of change and are focused on ensuring clients are prepared for what changes the future will bring.

7 Case studies Newmont Boddington Gold Boddington, Western Australia Supply and Maintain P25 digital trunking system supporting 600 subscribers. Maintenance support includes Tiers 1, 2 and 3 services. Permanent CSE Comsource onsite technicians. First Quantum Minerals Ravensthorpe, Western Australia Supplied, installed and commissioned, Rohill TETRA infrastructure with analogue gateway, supporting over 300 Cassidian radio terminals. System designed with SIP interface and supports DMO gateway function. Minara Resources Murrin Murrin, Northern Goldfields, Western Australia Supplied, installed and commissioned, Rohill TETRA infrastructure over two sites with analogue gateway, supporting over 700 Cassidian IEC-EX radio terminals. Alcoa Pinjarra Refinery, Western Australia Analogue trunked radio system with over 250 subscribers. Perth Airport Pty Ltd Perth Airport, Western Australia Rohill infrastructure with voice recorder provides gateways to telephone and analogue radios. Supporting over 1000 Cassidian radio terminals. System is designed to be networked to create a multi-site network accommodating numerous private subscribers. ConocoPhillips Bayu-Undan FSO & CUQ, Northern Territory Labour hire of full time Telecommunications Technicians Rohill infrastructure provides gateways to telephone and analogue radios. Supporting over 600 Cassidian IEC-EX radio terminals. Radio network designed to cover the CUQ, DPP and the FSO.

8 Western Australia 45 King Edward Road, Osborne Park, 6017 Phone Fax Northern Territory 116 Reichardt Road, Winnellie, 0821 Phone Fax Queensland Unit 2, 56 Lavarack Avenue, Eagle Farm, 4009 Phone Fax Web Western Australia 2 Sleat Road, Applecross, 6153 PO Box 1159, Canning Bridge, 6153 Phone Fax info@cse-globalaus.com Web