Connecting your business

Transcription

1 mobiles Connecting your business fixed voice & data digital & IT autovoice managed services adsi energy

2 About us Founded in 2002, ADSI are dedicated to reducing business costs by offering high-quality services and products to all sized business enterprises. Our initial aim was to provide the best impartial advice available and provide a pro-active account management service for business mobile phone users. Venturing into this rapidly growing market proved highly successful and by using the expertise gained and building on customer satisfaction, we branched out to other business sectors. Over the years we have added to the ADSI Group and offer a variety of business services including; Fixed Voice & Data solutions, Mobile Enterprise and Mobilisation, Digital Services, Automated Voice Recording, IT Support and Service, Traffic Management solutions, Energy Consultancy and a variety of Managed Services.

3 Customer Care is paramount Ultimately ADSI provide a cost effective solution whilst making sure you receive the maximum benefits on our recommendations. It s essential that you always come first and that your ADSI experience from start to finish is outstanding. We want you to recommend us to your business partners and associates. We have a number of branches throughout the UK which all share the same high standards in customer care and desire to provide quality business solutions. As it is paramount that our clients receive an outstanding customer experience, we ensure our teams receive on-going training and development. Our Account Managers will ensure the smooth running of your day to day business solutions and are here to provide any assistance needed. As a result of our teams experience and full in depth product knowledge, we pride ourselves in recommending the best solution to meet your current and future business needs. Our industry knowledge coupled with the latest information on technology advancements ensure we are well placed to recommend the best solution for you.

4 Mobiles

5 mobiles At ADSI we are more than just mobiles and devices. We offer impartial advice and help your organisation to develop a mobile strategy for today and tomorrow s business world. From standard voice connections, data services and converged devices we will bespoke a solution for your needs that will help you to control your costs and make your workforce more responsive and effective. Our complete service includes; on-going Account Management with a dedicated Account Manager, comprehensive and regular Bill Analysis, impartial advice and up to date information on new developments and technology within the Mobile industry. Our mobile telecom services include; g Voice, & Data Solutions g Mobilisation and Collaboration g Unified communications g Converged networks g Broadband & Digital g Enterprise g Mobile Applications & Leasing Complete Account Management - we support you and your business At ADSI we do all the work for you; from our initial recommendations to your tailored business proposal, through to the dispatching of your new handsets and complete connection of all your phones to your chosen network. Our unique Bill Manager Service monitors your monthly mobile phone usage and makes sure you are on the best tariff for your business and still getting the maximum benefits. If we see that you need any changes to your account we will advise you accordingly. We can tailor the content of the monthly account analysis to best meet your requirements i.e. cost centres, department, user and location cost breakdown. ADSI are the only reseller that offers this unique service to ALL its customers. Our monthly bill manager s will also keep you informed of the latest news and offers available at ADSI and the networks. Our on-going service includes handset warranty repairs, loan phone provision and access to support pages & how to videos. Enterprise mobility Enabling the workforce - with the right solution anybody can work anytime, anywhere We ve seen huge growth in mobile working over the past few years, with smart devices enabling businesses to create flexible working environments. Employees can remain connected and are able to access , documents and resources which ultimately increases business efficiency and productivity. Decision making is speedier and response times are reduced. At ADSI we define the right devices, connectivity and application for your workforce and ensure that voice, data and remote working are integrated into a single managed solution.

6 Fixed line telecoms & data services

7 We offer a full range of competitive Fixed Line communication solutions for both Voice and Data, tailored to suit your call spend. Whether you are a single site or a multi-national corporation we will configure a cost effective and robust solution. We aim to minimise costs and maximise efficiency for your business and proactively seek to advise and project manage installations or moves to make sure that sites go live on time and with minimum disruption. At ADSI we maintain a high standard of customer care with our complete account management, carrying out periodical reviews of your bills and ensuring that the tariffs you are on still suit your business needs. Our fixed line services include; BT Wholesale Line Rental, Broadband, Hosted Voice, Data Circuits, Digital Link / MPLS, CPS & TPS screening, Call Recording, Online billing and analysis and Conference calling. Unified communication Often a more beneficial way of reducing your landline costs to is link your business landline with your mobile phone provider. By doing this, businesses can save a substantial amount of money, benefit from enhanced call rates, reduced call costs and in the majority of cases, free calls to mobile phones on the same network. By joining up your communications you ll have just one Supplier, one Bill and one Single Point of Contact for all your telecommunication requirements. Ethernet circuit Multiple offices needing secure connection without interruption? Digital Ethernet circuit could be the solution. It will connect all your offices together with fast and secure voice and data connections and give you end control of your wide area network (WAN). Simple and flexible solutions include point to point, multi point, full mesh or Ethernet local. High Speed Internet Fast and reliable internet access for your business. Keep your important applications online and your offices connected. Opt for a choice of speeds, run uploads & downloads at the same speed with uncontended connection, even at peak times. Great support and optional fault monitoring, disaster recovery and low cost back up. Business Broadband Whether your business has 2 or 200,000 employees you need fast and reliable broadband. Our packages offer straightforward, high quality connection with all round support at a competitive price. Available with all in solutions so you get the best deals all with your landline and mobile. Mobile Broadband There are a variety of dongles and mobile broadband solutions on the market and at ADSI we ll find the right package to fit your needs and business requirements. Easy to install and use, fast connection and cost effective for you to keep your workforce on the move, all the time. Digital Link Digital Link services connects multiple sites together with secure, guaranteed capacity just for your business. Choose capacity depending on your requirements and use as often as you like. Digital Link connections are reserved completely for connecting your sites, they are not shared. Have the highest level of security for protecting your data and your business. Fibre Optic Broadband New technology fibre optic cables help increase the speed of your broadband connection, super-fast or next generation broadband available to business users. Fibre to the cabinet involves running cables from the telephone exchange or distribution point to the street cabinets which then connect to a landline phone to provide broadband. This can deliver much faster speeds over shorter distances. fixed voice & data

8 Digital solutions & IT support and service ADSI s IT flexible support service comes from a team of trusted experts and is tailored exactly to meet your business needs. Our services provide full support and complete responsibility for your overall IT requirements, managing day-to-day services and providing longterm advice regarding IT related business issues. As a client of ADSI Technology you will receive pro-active service from our fully trained and professionally qualified staff who know how to prevent issues before they affect you and your business. We identify trends and recurring issues to isolate the root causes. From one-off projects to fully integrated IT support packages we are there for your growing requirements. Together our support team have over 100 years experience in information technology specialising in programming, coding, networking, software and hardware support. They come armed with leading technology and detailed knowledge that your business needs in today s busy world. Initially, our trusted staff at ADSI Technology will talk to you and your team to identify your company objectives and discuss how our IT support can help you. By understanding your current situation our consultants identify areas for improvement and innovation that will put you in control, reduce cost, increase productivity and give you a competitive advantage.

9 Professional IT Support & Service ADSI s Support and Service packages will give your business peace of mind without the need to employ your own IT staff. Affordable fixed rate IT support means business continuity, less downtime and fewer issues. Our managed service desk and response team allows you to direct your technical issues to us and with our in-house technology capability we ll ensure your business keeps going. In most cases, we can resolve issues using secure remote access. Office 365 Never buy an Office Licence Suite again! For a business to stay ahead, you want the latest technology. Office 365 gives you access to all the latest office applications, tools and versions to make sure that, whatever you re doing, you get the job done to the highest standard. Instantly update and share your documents securely. Work anywhere, anytime from any device; PC, laptop, tablet and phone. Hosted for business and additional online storage. Comes with scalable support for just a oneperson business to large corporates with tens of thousands of users. Data Storage We offer remote and off site back up data storage for your business. Web based computer services are hosted outside of your organisation. By using cloud-based services your IT infrastructure resides off your premises and is hosted by a third party, instead of residing on your own server. Many services you use every day are a part of the cloud everything from web-based to mobile banking and online photo storage. Because this infrastructure is located online, or in the cloud, you can access it virtually anywhere from a PC, tablet, smartphone or other device with an internet connection. digital & IT

10 Automated voice recording

11 Autovoice is part of the ADSI Group and offers cost effective solutions for fast, simple and reliable automated voice messaging. With our automated voice recording solutions businesses can; g Streamline client and staff communications g Increase contact and response rates g Reduce no shows and manage appointments more effectively g Send professional messages to customers g Save time and money g Improve efficiency and increase revenue g And much, much more... Autovoice is a hosted and secure Web-based service that requires no additional hardware or software. It s intuitive, easy to use and has a very low cost. Send to a few, or up to a thousand in one campaign it s up to you Automated voice messaging means you can take control of all those routine and repetitive phone calls for minimum effort and cost. We use the very latest text-to-speech software combined with an intuitive and user-friendly call set-up process; simply enter the numbers and the message will be delivered. Send messages such as; g Appointment reminders to clients to reduce missed appointments and no shows g Customer surveys and CSI questions g Marketing messages such as offers and news g Announce product updates, opening times and business changes g Parent alert messages g Delivery time notification g Policy renewal notifications g Employee and Colleague notifications, company news, staff updates g Broadcast meeting changes & agendas, staff updates, news autovoice

12 Managed services Managed services enable significant time and money savings without loss of control

13 At ADSI we offer an extensive range of managed services including; Telematics For any forward-thinking company that operates a fleet of vehicles as part of its business activity, Vehicle Fleet Tracking has become an essential management tool. At ADSI we offer complete solutions for vehicle management; advising and supplying the most appropriate technology for your vehicle fleet. With a telematics solution your business can locate, track, monitor and communicate with your fleet vehicles anywhere in the country. Chosen wisely and used effectively, telematics brings the potential to increase efficiency and productivity significantly, reduce costs, safeguard employees, improve environmental performance and raise customer satisfaction levels. In the mobile workforce arena there is no other single technology that can deliver on all of these at the same time. Property services Spreadborough Properties own a large portfolio of properties throughout Essex which includes office and warehouse space. Our proven experience and solid reputation combined with excellent business knowledge enables us to deliver a professional and quality service to all our leaseholders and tenants throughout their contract. Whether your business requires a temporary office, established business premises or storage space we have a number of properties To Let, all with flexible terms in prime business locations. managed services

14 Energy Our independent energy consultancy has supply arrangements with many of the leading energy providers. We provide a fully integrated Gas and Electricity procurement and account management solution for customers seeking to improve their operational efficiency and reduce costs. Our Bill Checking and proactive Account Management takes the frustration and hassle away from you, we make sure you get the best value and most efficient energy supply so that, you can concentrate on doing what you do best - running your own business.

15 Simplified management allows you to spend more time running your business not your technology. At ADSI we aim to be different, our sound impartial advice, wealth of experience and in-depth knowledge of our services and solutions sets us apart from our competitors. Our accreditations Over the past years we are proud to have been awarded; O2 Advance Partner O2 Centre of Excellence Mobile Business Southern Dealer of the Year Partner Customer Service, Partner of the Year BlackBerry Strategic Partner energy

16 ADSI Alexander House Christy Court, Basildon Essex SS15 6TL Telephone Fax