We re not restricted by our system any more, In fact it s helping us grow as a business.

Transcription

1 We re not restricted by our system any more, In fact it s helping us grow as a business..wayne Bover, Airmaster s IT and Communications Manager Case Study Snapshot Industry: Security Solutions & Services Company Profile: SNP Security is Australia s largest privately owned security company, being listed in the BRW Top 500 Private Companies Surveys since Microsoft Dynamics Solutions for Service Centric and Project Oriented Organisations Scenario: SNP faced the challenge of keeping track of costs on projects which ranged from home security to large-scale corporate projects. They required a solution that would monitor and control the costs for each project. Complete with Financials, Job Costing, Service and Equipment Management from Professional Advantage Solution: SNP implemented WennSoft s Job Cost module. This integrated tightly with their Microsoft Great Plains financial package for complete visibility across the organisation. This meant all adjustments for costing, billing and invoicing in WennSoft Job Cost would be updated automatically in Great Plains. Benefits: SNP operates an integrated solution as opposed to two disparate systems User acceptance amongst staff has improved End-of-month reconciliation times have shortened dramatically Software: Microsoft Great Plains and WennSoft Job Cost Implementation Partner: Professional Advantage For more information: microsoftinfo@pa.com.au call: Level 7/102 Adelaide Street QLD 4000 Australia Level 10/500 Collins Street VIC 3000 Australia Perth Suite 5 56 Kings Park Road West Perth, WA 6005 Sydney Level 16/124 Walker Street North Sydney NSW 2060 Australia th Street South ND USA Phone: w2400 Fax: Phone: Fax: Phone: Fax: Phone: Fax: Phone: Fax: Copyright 2008 Professional Advantage Pty Ltd. All Rights reserved. BM

2 What are Microsoft Dynamics WennSoft Solutions? Professional Advantage brings together the world reputation of Microsoft Dynamics coupled with the industry expertise of WennSoft. Microsoft Dynamics WennSoft provides innovative business management solutions for the project oriented, field service and equipment management industries. These solutions complement and enhance existing processes and help the people who facilitate them. This leads to improved efficiency, expedited reporting and cost savings for your business. Integrated Microsoft Dynamics WennSoft Solutions include: Job cost Service management Equipment management Financial management CRM Reporting and analytics Mobility Portals Microsoft Dynamics Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software, facilitating adoption and reducing the risks inherent with implementing a new solution. These solutions automate and streamline financial, project management, service management customer relationship and supply chain processes in a way that can help you drive business success. Industries in which Microsoft Dynamics WennSoft Solutions are particularly well suited: Agricultural equipment distribution Architecture and engineering Build-to-order manufacturing Commercial construction Commercial building management services Construction equipment Electrical contracting & plumbing Elevator installation and maintenance Environmental testing and maintenance Excavating and pipeline Fire safety Heavy highway construction HVAC Industrial equipment hire Industrial services network and infrastructure Mechanical contracting Material handling equipment Mining and mining services Oil and gas Power generation Roofing, siding and sheet metal Security systems services Telecommunications infrastructure Utilities Service HVAC Mining Construction Why Professional Advantage to implement Microsoft Dynamics Wennsoft Solutions? High performance with a definite advantage Deep industry expertise is required to address the needs of Service- Centric and Project-Oriented organisations, that is why Microsoft partnered closely with Professional Advantage and Wennsoft. Professional Advantage not only implements and supports Microsoft Dynamics for organisations, but with over 10 years experience as committed WennSoft specialists, Professional Advantage is also dedicated to further improving Microsoft technologies within the industry. Professional Advantage develops add on solutions which tailor and enhance the effectiveness of Microsoft products, and are used by a highly diverse client base. Amongst our customers are many well known organisations including SNP Security, Powerlift, Air Master, Dun & Bradstreet, Coomes Consulting, Harvey Norman and many others. Professional Advantage Analytics for Microsoft Dynamics WennSoft Professional Advantage Analytics for WennSoft enables you to easily identify trends in your business with the flexible analysis of sales, cost of sales and margin by period. Powerful WIP analysis by company, division, salesperson, customer, etc. is also available. Proven implementation methods If you are looking for an implementation partner, Professional Advantage is one of the most qualified providers in Australia to assist you with your project. We ve developed proven methods for streamlining implementation and will work with you to identify and address potential challenges ahead of time, train your system users and ensure that implementation does not disrupt your business. Easy product training Microsoft Dynamics WennSoft Solutions are intuitive by nature and look familiar due to their Microsoft environment, and our certified training consultants are ready to help your employees learn your new solution inside and out. Professional Advantage fast facts: Dedicated helpdesk Online support & services Free account management Free user group meetings Quality training services Fully accredited

3 Benefits Gain immediate access to information In today s online world, your customers expect more information in less time. Whether that means an immediate answer over the phone or finding the answer online, Microsoft Dynamics WennSoft Solutions can help. Real-time updates and self service options mean both your customers and your customer service team can access information 24/7. Being there when your customers need you allows you to rise above the competition and distinguish your business from the rest. Increase accuracy Your customers expect and deserve accuracy when dealing with you. But, unless you re using an automated and fully integrated system, you can t be sure your billing rates, total labor hours or purchase order numbers are accurate. Microsoft Dynamics WennSoft Solutions ensure that all invoicing information is correct maintaining the edge that keeps you ahead of the pack. Reduce administrative errors Microsoft Dynamics WennSoft Solutions offer safeguards that help ensure all the information entered in your system is accurate and up-to-date. Automatic reminders and alerts at the time of mistaken data entry can help eliminate many of the errors that cost your business time and money. Improve customer focus through efficiencies You know that when your employees are more efficient, your business is more likely to grow. Part of improving efficiency is eliminating redundant, time consuming tasks and allowing employees to focus on your customers. Microsoft Dynamics WennSoft Solutions provide faster, more proactive ways of entering and tracking information in your system. The result is more productive employees, more satisfied customers and a more effectively run business. Enhanced data management Often, your employees have all the knowledge they need to effectively manage and report on the jobs they oversee. The challenge is harnessing that information within a central system. Microsoft Dynamics WennSoft Solutions internet-based and wireless products allow your managers and field technicians to enter data directly into the system from the field. Re-entry is eliminated and access is immediate. Features Microsoft Dynamics WennSoft integrated solutions can help your organisation with a variety of key processes providing a turnkey, cost-effective solution that can help you deliver the quality goods and services your customers expect. These include: Integrated cost controls that allow you to identify areas where costs exceed estimates or budgets are overrun. Mobile access to critical data from a job site or service location makes it easy for field employees to submit job information back to the home office in real time. Ability to facilitate new work orders from the field without extensive involvement from the home office. Simplified change orders with mobile wireless technologies, more accurately recording the true cost of your projects. Improved forecasting capabilities means your managers can better understand their project status and make changes along the way to maximise profitability. Comprehensive analysis tools allow you to view projects and service jobs from the very highest level down to an individual transaction. We just needed a system that was simple to use and catered specifically for the project oriented industry. WennSoft seems to be the only software out here in the market fitting these requirements. Wayne Bover IT Communications Manager Airmaster Australia

4 About Job Cost With effective Job Cost software, you re in control of the project, allowing you to increase margins, better manage costs and realise higher profits. Job Cost scales to rapidly changing business conditions, while providing project managers with the ability to track and manage: Budget activity by project, job and four phases (phase, branch, detail and sub detail) Revenue and expenses Labor, materials, equipment, subcontractors and other user defined categories Job data Billing and accounts receivable Change-order management Contract administration Budgeting and reporting Regardless of how complex a project is, Job Cost keeps the focus on the projects profitability by ensuring that everyone has accurate, up-to-date information, from entering time and expenses, to billing clients, managing subcontractors and more, all accessible anytime and anywhere by leveraging the internet. About Service Management Built on the solid foundation of Microsoft Dynamics GP, Service Management delivers robust functionality for asset-based organisations. Service Management provides a 360-degree view of your customer accounts by facilitating efficient: Service call capture and assignment Issue resolution Dispatch Resolution tracking Maintenance contract management Collection of labor and related expenses Service Management also allows you to manage service level agreements and escalations, as well as track estimated and actual costs. Beyond the core offering, additional modules are available to further enhance the value of this solution. Modules include service quoting, invoicing, document management and expense tracking. About Equipment Management Functionality, integration and flexibility serve as the foundation for Equipment Management. The ability to work seamlessly with Service Management makes Equipment Management the ultimate dealer solution to provide access to call information, equipment lists and maintenance records while handling: Dispatching Rental Scheduling Billing Profitability Analysis Damage repairs Equipment Maintenance Microsoft Dynamics WennSoft Equipment Management, allows you to track income and expenses associated with each piece of equipment. This information enables you to look at profitability from multiple viewpoints and over different time frames to make more accurate and timely decisions concerning your equipment, increasing your profitability. Microsoft Dynamics GP (Great Plains); A solid business platform. Designed for rapid time-to-benefit and low cost of ownership, Microsoft Dynamics GP (Great Plains) is a proven, global financial and business management application for mid sized companies used by thousands of organisations worldwide. Microsoft Dynamics GP provides for: Accounting & finance Wholesale distribution Project accounting & job costing Field service Business portal Advanced reporting & analysis It also integrates seamlessly with other Microsoft and third party applications that provide extended functionality, such as Microsoft Dynamics CRM, Microsoft Dynamics Retail Management System (RMS), Microsoft SharePoint, bar coding and warehouse management. The benefits of this solid business platform include management of multinational operations, multicurrency and inter-company transactions, remote access, online inquiries and advanced information analysis.

5 We re not restricted by our system any more, In fact it s helping us grow as a business..wayne Bover, Airmaster s IT and Communications Manager Case Study Snapshot Industry: Security Solutions & Services Company Profile: SNP Security is Australia s largest privately owned security company, being listed in the BRW Top 500 Private Companies Surveys since Microsoft Dynamics Solutions for Service Centric and Project Oriented Organisations Scenario: SNP faced the challenge of keeping track of costs on projects which ranged from home security to large-scale corporate projects. They required a solution that would monitor and control the costs for each project. Complete with Financials, Job Costing, Service and Equipment Management from Professional Advantage Solution: SNP implemented WennSoft s Job Cost module. This integrated tightly with their Microsoft Great Plains financial package for complete visibility across the organisation. This meant all adjustments for costing, billing and invoicing in WennSoft Job Cost would be updated automatically in Great Plains. Benefits: SNP operates an integrated solution as opposed to two disparate systems User acceptance amongst staff has improved End-of-month reconciliation times have shortened dramatically Software: Microsoft Great Plains and WennSoft Job Cost Implementation Partner: Professional Advantage For more information: microsoftinfo@pa.com.au call: Level 7/102 Adelaide Street QLD 4000 Australia Level 10/500 Collins Street VIC 3000 Australia Perth Suite 5 56 Kings Park Road West Perth, WA 6005 Sydney Level 16/124 Walker Street North Sydney NSW 2060 Australia th Street South ND USA Phone: w2400 Fax: Phone: Fax: Phone: Fax: Phone: Fax: Phone: Fax: Copyright 2008 Professional Advantage Pty Ltd. All Rights reserved. BM

6 We re not restricted by our system any more, In fact it s helping us grow as a business..wayne Bover, Airmaster s IT and Communications Manager Case Study Snapshot Industry: Security Solutions & Services Company Profile: SNP Security is Australia s largest privately owned security company, being listed in the BRW Top 500 Private Companies Surveys since Microsoft Dynamics Solutions for Service Centric and Project Oriented Organisations Scenario: SNP faced the challenge of keeping track of costs on projects which ranged from home security to large-scale corporate projects. They required a solution that would monitor and control the costs for each project. Complete with Financials, Job Costing, Service and Equipment Management from Professional Advantage Solution: SNP implemented WennSoft s Job Cost module. This integrated tightly with their Microsoft Great Plains financial package for complete visibility across the organisation. This meant all adjustments for costing, billing and invoicing in WennSoft Job Cost would be updated automatically in Great Plains. Benefits: SNP operates an integrated solution as opposed to two disparate systems User acceptance amongst staff has improved End-of-month reconciliation times have shortened dramatically Software: Microsoft Great Plains and WennSoft Job Cost Implementation Partner: Professional Advantage For more information: microsoftinfo@pa.com.au call: Level 7/102 Adelaide Street QLD 4000 Australia Level 10/500 Collins Street VIC 3000 Australia Perth Suite 5 56 Kings Park Road West Perth, WA 6005 Sydney Level 16/124 Walker Street North Sydney NSW 2060 Australia th Street South ND USA Phone: w2400 Fax: Phone: Fax: Phone: Fax: Phone: Fax: Phone: Fax: Copyright 2008 Professional Advantage Pty Ltd. All Rights reserved. BM