Your Guide to Navigating the Cloud.

Transcription

1 Your Guide to Navigating the Cloud

2 Sharing knowledge, ideas and innovation Welcome to the UK Cloud Alliance. Medium sized UK companies tell us they want the best that cloud computing has to offer provided by local specialist partners. The UK Cloud Alliance is a small collective of screened and trusted members working together to serve UK business. Business people want to pinpoint the latest and most appropriate technology services which not only boost efficiency but also genuinely drive their business forward. Customers tell us how important it is, when dealing with a service provider, to feel completely confident that they really understand your needs and fundamentally connect with your way of thinking. By pooling the talents and resources of an exclusive, carefully selected collective of service providers, you ve got instant access to expertise to help your business transformation needs covering IT, communications, applications, data and processes. Moreover, you ll secure financial and operational benefits that in-house alternatives and outsourcing simply can t match. That s why the UK Cloud Alliance was created for you. 03

3 Sharing knowledge, ideas and innovation Some of our Members Each of our managed service providers has been selected through a stringent recruitment process and has signed up to our uncompromising code of practice. Every member exemplifies the UK s ability to deliver industry-leading expertise and experience that translates into first class, cost-effective services addressing key business-critical technology areas. This directly impacts on your efficiency, your performance and your success. Technology areas covered by the Alliance are shown in the diagram below. In all of these specialised fields, our members have not only helped to define best practice but are also acknowledged experts in ensuring its effective application. Without exception, they have a proven track record of working both independently and collaboratively to assist, strengthen and transform medium-sized businesses. Actual Experience Concentra Digirati Inoapps Itica Linux IT Modern Networks NCC Group NewVoiceMedia PDMS Plan B Pythagoras Redstor Mobile Communications Application Integration & Development IT Support Services Business Consultancy Hardware Support & Break Fix Star Total Ubertas Content Management & Web Services Voice Solutions Security Database Management & Services Disaster Recovery & Backup Telephony & LAN Virtualisation Services Thin Client Finance Partner Contact Centre For more information on all UKCA members please go to:

4 Actual Experience Building on ten years of academic research, Actual Experience finally solves the problem of directly measuring and managing perceived human experience of networked applications. Actual Experience addresses a major challenge that exists with many organisations that even with excellent instrumentation it is extremely hard to link technical network and infrastructure reporting to users subjective experience of applications, and how this impacts their productivity. We address the key issues facing today s CIOs providing a powerful tool to deliver real performance and cost reduction for valuable IT assets. Actual Experience both quantifies the subjective experience of applications to the level of individual users and also delivers the means to improve upon it. Concentra Concentra is a UK-based business consulting and technology services company, serving clients across a number of industry sectors. Founded in 2005 as a software development company it has since evolved, leveraging the experience of a team of analytical driven management consultants based on the need for technology to fuse with business strategy to deliver quantifiable, ongoing business benefit. Our teams deliver value to customers by designing, building, deploying and supporting customised and integrated products that can boost profitability, streamline operations, and improve collaboration. Solutions from Concentra use the latest management consultancy, advanced analytics and application development techniques and operations in order to help companies manage complexity. We specialise in Intranet and BI (Business Intelligence) using tools such as Microsoft s SQL Server, Tableau data visualization and custom solutions using Microsoft.NET & SharePoint. For more information go to For more information go to Digirati Digirati is a full service Digital Consultancy that spans the core elements of digital business - from the delivery of engaging social community platforms through to the launch of highly scalable content commerce services. Our approach and methodology is highly disciplined, agile and innovative to harness the latest trends and technologies for multichannel business. Digirati build bespoke solutions or integrate best of breed software products as appropriate. The value we bring to our clients is driven by our belief that well aligned technology reduces the ongoing costs of digital projects. Digirati offer full lifecycle services to deliver the following solutions: content management, digital publishing, online customer experience, mobile, social media, collaboration, ecommerce and paywalls. Inoapps Inoapps is a leading UK Oracle Platinum Partner with vast experience and pedigree in delivery of Oracle solutions and services. We are recognised by Oracle and its User Community for excellence in service delivery and are proud to have been awarded numerous accolades, including: 2009, 2010 & 2011 Oracle GB Applications Partner of the Year Oracle Top Performing Accelerate Partner EMEA Oracle Runner-Up Accelerate Partner Global IBM Partner of the Year 2010 Oracle EMEA Partner of the Year 2010 For more information go to 06 For more information go to 07

5 t ca Itica ITICA is an independent consultancy with IT expertise at its heart. Our objective is to cut costs, improve efficiency and de-risk our clients IT change programmes. We achieve these objectives in the following ways: scoping business requirements and service strategies; developing the business case and securing approval; and, delivering the required solutions by technology selection, managing structured sourcing exercises and project delivery. Our four-stage approach which is modular and elements can be used as needed enables clients to maximise the business benefit from IT; our customer solutions routinely deliver an ROI of between four and ten times our fees. LinuxIT Established in 1999 LinuxIT (Europe) Ltd is a Blended Systems Integrator that uses its specialist skills in Open-Source and Open-Standards technology, together with best fit proprietary technology solutions to provide a tailored and comprehensive world class service wrap. This includes consultancy, resourcing, implementation and support. With a strong background in providing enterprise-class and indemnified community based solutions LinuxIT helps a wide spectrum of organisations in the commercial and public sector to embrace the advantages of Open-Source technologies. Our approach is solution and value-led and is focused upon providing a sound Application Ready Infrastructure to effectively and efficiently support business and organisational aims, processes and software applications. For more information go to For more information go to Modern Networks Modern Networks began trading in 2000, providing IT services, support and consultancy to deliver secure, efficient and flexible IT solutions. Modern Networks delivers a superior quality of managed services with a combination of remote support and onsite engineers. We help our clients maximize the business value they get out of their technology assets. We provide best-of-breed solutions through partnership with the world s leading technology vendors; Cisco, Microsoft, NetApp, VMware and HP. NCC Group NCC Group is a leading global provider of independent IT assurance, security and escrow services. As a trusted advisor, we help over 15,000 public, private and not for profit sector organisations, including 94 out of the FTSE 100 to make the most efficient use of information and technology and to manage the associated risks. For more information go to 08 For more information go to 09

6 New Voice Media NewVoiceMedia provides cloud based contact centre solutions to enterprises. Based in the UK, the company is backed with investment from Notion Capital, itself run by the founders of Star and Messagelabs, our vision is to transform the contact centre experience for the caller and the agent. Our multi-tenant platform receives calls on behalf of our customers, where the customer configured call plan determines which individual agent should receive it. Routing can be determined on time, location, skills, or by integrating with any on-premise or cloud based database currently in use. Calls are then delivered to the chosen agent via PSTN regardless of handset, or phone system. NewVoiceMedia sits over the top of existing on-premise, or cloud based PBX solutions, and seamlessly routes calls across multiple sites, or home users providing huge benefits to distributed workforces. PDMS PDMS was founded in 1993 and has evolved into a technology solutions company specialising in delivering web based business systems. We provide a complete end to end service from design and development through to testing, hosting and ongoing support and maintenance. PDMS works with companies of varying sizes across a number of sectors including central government, criminal justice, manufacturing, utilities and professional services. We ve delivered hundreds of projects, some very complex with online systems handling hundreds of thousands of transactions or storing huge amounts of data, right through to simpler business systems that help a particular department run more effectively. We work with the majority of our clients on a long term basis as their trusted IT partner. Our clients trust us to understand the business issues they are trying to solve and to find sensible and cost effective solutions to overcome them. For more information go to For more information go to Disaster Recovery Plan B Disaster Recovery Plan B specialises in IT server Disaster Recovery (DR) to customers in the UK & mainland Europe. We provide dynamic medium sized organizations with 100% certain, simple and fast protection from IT server disasters at a previously unachievable price. The Plan B Service is a Cloud based solution and uses advanced virtualisation technology and high degrees of automation to deliver a uniquely reliable and simple service. The service innovatively includes a 100% continuous testing regime and so all recoveries are guaranteed to be available within a specific number of minutes. Plan B specialises in protecting and recovering the IT servers that sit at the heart of a business and are by far the hardest part of a company s IT infrastructure to recover. We are unlike most other IT DR providers in that this is all we do. Pythagoras Established in 1999 Pythagoras Communications Ltd is a market leading provider of customer relationship management (CRM) solutions designed to meet your business needs but also to drive your business forward in support of your growth objectives.. As CRM specialists Pythagoras solutions are based on best of breed crm software products such as Microsoft Dynamics CRM. Pythagoras has been a Microsoft Gold Partner since 2007 and has recently established itself as one of the leading Microsoft CRM partners in the UK, with recent prestigious awards including Microsoft Presidents club and Microsoft Dynamics CRM Finalist for 2010 and These recent awards demonstrate exceptional business success by optimising the use of Microsoft Dynamics to deliver innovative solutions that exceed customer expectations and surpass business goals. For more information go to 10 For more information go to 11

7 Redstor Founded in 1998, Redstor is a leading provider of cloud services and data protection solutions. Today, Redstor s business spans three principal areas: solving storage issues for businesses; remotely managing clients own data and delivering online backup and cloud services to organisations directly and through partners. Information makes the world go round. It s at the heart of every organisation. That s why keeping it safe is so vital: No information, no organisation. We offer a range of secure cloud services to enable you to keep control of your critical data. Secure access, backup, storage and disaster recovery. It s your data, it s always safe, always accessible, wherever, whenever. Star Since its foundation in 1995, Star has established an enviable reputation as a genuine innovator in Internet technology pioneering, for instance, the cloud-based spam and virus scanning system for business that subsequently evolved into messaging and web security specialist MessageLabs. Over the course of those 17 years, Star has continued to consolidate its status as a leading IT and communication services provider of the very highest calibre, currently looking after 3,000 UK business customers and 500,000 business users. Star s UK-based data centres sit within a world-class, national network and communications capability that forms the basis of The Star Platform. This platform is specifically designed to deliver an extensive, cost-effective range of top quality IT and communication services tailored to the individual needs of UK businesses. For more information go to For more information go to Total Total Ltd is an independent and innovative provider of business telecommunications, delivering genuine solutions across all core services and bringing together and unifying the component parts. These include the provision of mobile voice and data, fixed line and data connectivity services and the supply, installation and maintenance of telephone systems. Established in 1998 and built on extensive communications experience, we always listen to you and understand the need to help improve workplace efficiency and productivity, while reducing costs. We do this by identifying and adapting to the constantly evolving opportunities that new technologies provide. Our company ethos of communicate, care, deliver, grow underpins our award winning customer service, a sharp focus on ensuring we add value and a credible position as your trusted advisor. This is reflected in our outstanding levels of customer retention. Ubertas Ubertas is an agile IT Services company delivering high quality, competitive solutions to enterprises throughout the UK. We offer a broad range of integrated and flexible IT Services including IT Support, Application Support and IT Consultancy. Combining unparalleled experience, a passion for delivering service excellence, a comprehensive IT Services capability and proven delivery methodologies, Ubertas collaborates with clients to align business needs to the right IT solution, enabling their organisations to drive innovation and improve service, at a lower cost with reduced risk to operations. Ubertas has an established track record of delivering IT Services to leading UK organisations helping them achieve their vision and see measurable gains in both cost efficiency and resource productivity, ensuring a more successful continuous business becomes business-as-usual. For more information go to 12 For more information go to 13

8 The UK Cloud Alliance is a deliberately small and select group of technology service providers committed to working in partnership to offer more effective and better integrated services for UK businesses. We look forward to working with you.

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