SME INFORMATION GUIDE Foreword FOREWORD

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2 SME INFORMATION GUIDE Foreword FOREWORD In April 2003, and following an initiative by the then President of, Mr. Jorge Sampaio, COTEC was set up as a not for profit association by 100 companies established in. The statutes of COTEC were then written on the basis of three underlying principles: To promote a culture of innovation as a crucial source of company competitiveness To foster the practice of innovation by all the agents of the National Innovation System (NIS) To stimulate both Government and economic agents to join their efforts in approving and implementing strategies favouring the development of new products, new processes, new organisations and new marketing strategies, under two clear conditions: To challenge both public and private organisations of the NIS to share their knowledge with COTEC and its associate companies; To accomplish the COTEC mission with a small and competent team and a limited budget (around 2.5 M euro); COTEC must also invest a reasonable amount of management time as well as some lead capital in order to develop sectorial studies financed by COTEC members and some other institutions. Although the membership of COTEC is made up of some of the largest companies operating in, soon it was detected a strong will of smaller companies to join the project. However, on the one hand such companies were unable to pay the COTEC annual fee and, on the other, COTEC small team was unable to interact fully with a larger membership. This led to the idea of setting up an Innovation Portal, a COTEC Network of Innovative SMEs and also to set up an annual Innovative SME Award. At a recent joint meeting of the Committee that supervises the COTEC Network of Innovative SMEs, which I am honoured to chair, and the Panel of the Innovative SME Award, it was decided to edit a Guide to the SMEs that belong to the network and to include in such a Guide a brief presentation of each company and its main economic and financial indicators. This Guide was supervised by Professor Rogério Carapuça and I hope that it will become a useful tool for sharing the SMEs common knowledge and to inform the general public, economic and financial bodies and also public bodies on their contributions to our economy. Belmiro de Azevedo Porto, April 30th

3 SME INFORMATION GUIDE Index SME INNOVATION NETWORK 8 E-Chiron Gestão de Aplicações, SA João Ribeiro da Costa, PhD 36 Alert Life Sciences Computing, S.A. M. Jorge Guimarães, MD. PhD 10 Ecoprogresso Consultores em Ambiente e desenvolvimento, S.A. Ricardo Moita, Dr. 38 Altitude SGPS, SA Gastão Borges Taveira, Eng. 12 Edigma.com Gestão de Projectos Digitais, S.A. Miguel Peixoto de Oliveira, PhD 40 Ambisig Sistemas de informação Geográfica, Lda. Vasco Ferreira, Eng. 14 Edisoft Empresa de Serviços e Desenvolvimento de Software, SA Sérgio Parreira de Campos, Dr. 42 Biotecnol - Serviços e Desenvolvimento, SA Pedro Noronha Pissarra, PhD Bluepharma Indústria Farmacêutica, SA Paulo Barradas Rebelo, Dr. Cachapuz - Equipamentos para Pesagem, Lda. Filipe Rodrigues, Dr EID Empresa de Investigação e Desenvolvimento de Electrónica, S.A. Sérgio Parreira de Campos, Dr. Enabler Informática, SA António Pacheco Murta, Eng. Eurotrials Consultores Científicos, S.A. Maria João Queiroz, MD CEI - Companhia de Equipamentos Industriais, Lda. Fernando Sousa, Eng. Collab, S.A. Pedro Quintas, Eng. Controlvet Segurança Alimentar, S.A. João Rebelo Cotta, Dr. CPCHS Companhia Portuguesa de Computadores Healthcare Solutions, S.A. Alexandre Gomes / Rui Rangel Henriques Frulact Ingredientes para a Indústria de Lacticínios, S.A. João Evangelista Sousa Miranda, Eng. Haut de Gamme Mestre em Mobiliário, Lda. Fernando de Jesus Lourenço ICC Indústrias e Comércio de Calçado, S.A. Teófilo Ribeiro Leite, Eng. iportalmais Serviços de Internet e Redes, Lda. Raúl Oliveira, PhD Critical Software, SA Gonçalo Almeida Quadros, PhD 30 ISA Instrumentação e Sistemas de Automação, Lda. José Basílio Simões, PhD 58 Dão Sul Sociedade Vitivinícola, SA Casimiro de Almeida Gomes, Eng. 32 Janela Digital Informática e Telecomunicações, SA Abílio Martins, Dr. 60 DigiUtopikA, Lda. Pedro M. L. Branco, Eng. 34 Link Consulting S.A. José Alves Marques, PhD

4 SME INFORMATION GUIDE Index M.A.R. Kayaks, Lda. Nuno André Santos 64 Siscog Sistemas Cognitivos Lda. João Pavão Martins, PhD 94 Microfil Tecnologias de informação, S.A. Manuel Antunes, Dr. Mind Software Multimédia e industrial, S.A. João Bernardo, PhD Mobbit Systems, infocomunicação, Lda. Henrique Couto Martins, Dr. MobiComp Computação Móvel, SA Carlos Alves de Oliveira, Eng Skysoft Software e Tecnologias de Informação, SA Alberto de Pedro Crespo, Eng. Stab Vida Investigação e Serviços em Ciências Biológicas, Lda. Orfeu Flores, PhD Stap Reparação, Consolidação e Modificação de Estruturas, SA Vítor Cóias, Eng Movensis Serviços de Apoio a Comunicações SA Vasco Pinto Ferreira, Eng. Multicert Serviços de Certificação Electrónica, S. A. Francisco Velez Roxo, Dr. Nautilus Indústria e Comércio de Mobiliário, S.A. Vítor Barbosa, Eng. Necton Companhia portuguesa de culturas Marinhas, S.A. Vítor Verdelho Vieira, Dr. Newvision Sistemas Inteligentes para Soluções de Atendimento, Lda. Paulo Carvalho Costa, Eng. OutSystems, SA Paulo Rosado, Eng. Plasdan Máquinas para Plásticos, Lda. Paulo Silva Araújo, Eng. Priberam Informática, S.A. João Prieto, Eng TEandM Tecnologia e Engenharia de Materiais, SA Augusto Vaz Serra, Eng. Tecmic Tecnologias de Microelectrónica, SA Fernando Moreira, MSc Viatecla Software Software Solutions and Telecommunications, S.A. Pedro Seabra, Eng. Vortal Comércio Electrónico, Consultoria e Multimédia, S.A. Rui Dias Ferreira, Eng. WeDo Consulting - Sistemas de Informação, SA Rui Paiva, Eng. Wintouch Sistemas de Informação, Lda. Carlos Pacheco Veiga, Eng. WIT Software, Consultoria e Software para a Internet Móvel, Lda. Luís de Moura e Silva, PhD Primavera Business Software Solutions, S.A. José Dionísio, Eng. 90 YDreams, SA António Sousa da Câmara, PhD 116 Quidgest Consultores de Gestão, Lda. Cristina Marinhas, Dra

5 Addresses of COTEC : Headquarters Rua de Salazares, Oporto Phone: Fax: Delegation Rua Joshua Benoliel, 6-2.º B Lisbon Phone: Fax: COTEC is a not for profit association of private companies. Its main purpose is to promote innovation as a source of competitiveness in the Portuguese Economy. COTEC endorses a ground-breaking network of some of the largest companies operating in (namely around 100 companies, equivalent to approximately 18% of Portuguese GDP) as well as an expanding Innovative SMEs Network (currently consisting of 54 companies) based in but operating internationally and in alliances through a culture of growth, results and good practices. The priorities of COTEC within the scope of such SME Network are: to promote and gain public recognition for this group of companies that reflect, through innovation and competence, the right market attitude and the value creation skills needed to succeed in today s changing world, and to encourage cooperation between COTEC associate companies and the SMEs based on innovation and skills, so that business opportunities can flourish and the innovation market in expand and prosper. This SME Information Guide was structured and built up in such a way that it can be a presentation tool for the companies belonging to the Innovative SME Network. It aims to gather useful information for potential clients, entrepreneurs and investors in general. This presentation tool will be updated with the increasing number of member companies and in such a way as to respect the evolution of each individual SME. The corresponding profiles were prepared by COTEC and validated with the management of each company. Aggregated data was compiled by COTEC services. COTEC-BPI SME INNOVATION AWARD COTEC and the bank BPI (one of its associate members), with the support of the daily newspaper Público, give annually an award aimed at distinguishing a Portuguese SME for its innovative attitude and performance SME Innovation Award: Chipidea Special Mention: Critical Software Special Mention: YDreams 2006 SME Innovation Award: Primavera BSS Special Mention: WeDo Consulting Special Mention: EDISOFT Special Mention for Traditional Sectors: Dão Sul AGRICULTURE AND FOOD 4% DISTRIBUTION OF THE SMEs INCLUDED IN THE INNOVATIVE NETWORK BY ECONOMIC SECTOR BIOTECHNOLOGY AND PHARMACEUTICS 10% BOAT BUILDING INDUSTRY 2% CONSTRUCTION 4% ELECTRONICS 2% ENGINNEERING AND STEEL 2% ENVRONMENTAL 2% FOOTWEAR 2% FURNITURE 4% INDUSTRIAL EQUIPMENT 6% INFORMATION TECHNOLOGY 62% Sector Agriculture and Food Biotechnology and Pharmaceutics Boat Building Industry Construction Electronics Engineering and Steel Environmental Footwear Furniture Industrial Equipment TOTAL COTEC SME Innovation Network Aggregate Indicators 2006 Human Resources Turnover ( ) Total Assets ( ) Exports/Turnover (%) R&D Investment/ Turnover (%) 3,715 (a) 285,921,566 (b) 287,965,652 (c) 47.2 (d) 11.6 (d) (a) Data provided by 51 companies (b) Data provided by 50 companies (c) Data provided by 45 companies (d) Data provided by 42 companies 8 9

6 ALERT LIFE SCIENCES COMPUTING, S.A. Healthcare Software Solutions Provider M. Jorge Guimaraes, M.D. Ph.D. Phone /1 Fax Address Rua António Bessa Leite, 1430, 2º, PORTO PORTUGAL Founded in 1999 Share Capital 1,500,291 USA Belgium Croatia France Holland Italy Luxembourg Slovakia Switzerland Statement: ALERT is an innovative suite of integrated clinical software solutions with a widely demonstrated capacity to produce true paper-free environments. Indonesia Who we are: ALERT Life Sciences Computing, S.A., a Portuguese company, is the founding member of The ALERT Group of Companies, which also includes ALERT Life Sciences Computing, Inc. (USA), Innova Auria, S.L. (), and mypartner Healthcare, Software Solutions, S.A. (). ALERT Life Sciences Computing, S.A is headquartered in Oporto,, and began its activity in December What we do: Mission: Mission: Enabling Healthcare through Integrated Paperless Clinical Solutions. The company s core business is the development, implementation, and worldwide distribution of the ALERT clinical software. How we do it: ALERT was designed to support real-time entry of data by healthcare professionals using touch screen monitors. The activities of all healthcare professionals are interconnected through workflow concepts. For security and privacy, ALERT provides biometric user identification for clinical data access control. The ALERT Data warehouse allows statistical analysis of clinical and financial information, in order to boost efficiency, reduce costs, identify trends, and minimize errors. During implementation, ALERT On-site Facilitators ensure a smooth and successful transition from a paper-based to a paper-free environment. Who we do it for: ALERT provides an all-inclusive suite of clinical software to hospitals and clinical settings. It can be implemented throughout an entire healthcare facility or in a single department. The ALERT suite of products is comprised of: ALERT PAPER FREE HOSPITAL (for entire hospitals computerization), ALERT EDIS (Emergency Department Information System), ALERT OUTPA- TIENT (for Outpatient Units), ALERT ORIS (Operating Room Information System), ALERT INPATIENT (for Inpatient settings), ALERT PRIVATE PRACTICE (for Private Practices), ALERT PRIMA- RY CARE (for Primary Care Centres), ALERT REFERRAL (for consultation management and tracking), and ALERT WAITING ROOM (for management of waiting rooms). Products from the ALERT suite have been adopted by more than 76 hospitals and more than 100 primary care centres. ALERT software has never been uninstalled. What makes us innovative: ALERT includes intuitive features and functionalities that allow for real time entry of clinical data. In addition, all healthcare workers are interconnected through workflow mechanisms, enabling the production of true paper-free environments. ALERT is increasingly enriched with content, and it will provide artificial intelligence in the near future. ALERT is available in 6 languages. Certification and Quality Control: ALERT is a proud participant in the IHE (Integrating the Healthcare Enterprise) initiatives, under which it has published 3 IHE Integration Statements, and proved interaction with other software solutions using HL7 interfaces. ALERT is undergoing the certification process for an integrated quality and environmental management system (ISO 9001, ISO 14001, EMAS and OHSAS 18001/ NP 4397). International Operations and Alliances: ALERT is distributed in Belgium, Luxembourg, Holland, Croatia, Italy,, France, Switzerland, Slovakia, Indonesia, and USA. ALERT is Carnegie-Mellon University industrial affiliate. Human Resources Turnover ( ) 2,671,299 5,931,791 12,553,570 Total Assets ( ) 2,061,719 3,059,468 14,855,483 Exports/Turnover (%) R&D Invest./Turn. (%) Consolidated results for The ALERT Group of Companies Awards: ALERT was nominated for the 2006 IST Prize. Hospital Distrital de Chaves and Hospital Espírito Santo (Évora) won in 2006 and 2007 the innovation prize for public services by implementing ALERT Paper-Free Hospital and ALERT Referral, respectively

7 ALTITUDE SOFTWARE Contact Centre Solutions Provider Gastão Borges Taveira, Eng. Phone: Fax: : Address: Alameda Fernão Lopes, nº 16-4º Algés : Founded in: 1995 Equity Capital: 5,237,380 Brazil Canada Mexico USA Belgium Dubai France UK China India Israel Philippines statement: Our market space is now truly global. Contact Centres are becoming virtualized and tend to operate seamlessly in multiple locations around the globe as companies seek to optimise costs, skills and quality of service. We are a major driving force behind this trend by providing state of the art technology and optimised processes by our 15 subsidiaries employing 240 people from 20 nationalities. South Africa Who we are: Altitude Software is a leading independent contact centre vendor, the only pan- European one ranked by Gartner Group in their Magic Quadrant. What we do: The Altitude uci is a suite of customer interaction management solutions for customer service, help desks, collections, order desks, proactive marketing, sales and service, and business process management. It manages and improves customer relations in every new interaction, in a wide range of contact centres, from SMEs to large multi-site organisations. How we do it: Altitude uci is a cost-effective application suite designed to improve the overall productivity of the contact centre. Since Altitude uci was engineered to integrate easily with enterprise frontoffice and back-office systems, Altitude uci delivers significant cost benefits, revenue benefits, and intangible benefits with a limited upfront investment. Altitude uci allows users to achieve return on investment within a limited time frame, and provides a successful solution to their customer interaction and organizational efficiency strategies. Altitude Software is known for speeding up changes in operations, being agile in delivering fully functional smoothly working processes to their customers, and is considered visionary by industry reviews. Who we do it for: Altitude Software solutions serve companies that view effective customer relations management as a critical factor for a successful business. The ability to manage and leverage valuable customer information from across all the organisation s touch points, enables companies to increase customer revenues and reduce service costs, while simultaneously providing world-class customer satisfaction. Altitude Software has customers in all industries and is especially focused on the CRM Service Provider industry and on Financial Services, Telecommunications, and Services, the early adopters of Contact Centres in industrialized economies. More than 700 companies in nearly 60 countries around the world have purchased 170,000 licenses to use Altitude Software products, with typical implementations ranging from 20 to 2,000 users. What makes us innovative: Continuous commitment towards innovation allows Altitude IP Contact Centre to include all previously supported PBX platforms plus additional support for new media. The new Altitude uci 7.5 release includes a number of innovative features that strengthen the contact centre ability to accommodate industry-wide change. Its IP nature natively supports distributed operations - including home-based and remote agents streamlining IT investments and optimizing human resources. Certification and Quality Control: Altitude Software performs both internal and external certifications of all product releases. It has been certified by third party labs for integration with Alcatel, Avaya, Cisco, Ericsson, Microsoft CRM, SAP, Siebel and Siemens. International Operations and Alliances: Altitude Software operates directly in 15 countries with fully owned subsidiaries and is present in others through partners such as British Telecom, Atos Origin, Siemens Business Services, Fujitsu Services, Mellon Technologies and GTL. We employ close to 240 people of which half in our international subsidiaries and our staff is composed of 20 different nationalities. Being platform independent, Altitude Software has development partnerships with the leading technology vendors that are complementary to our solution such as Microsoft, Oracle, SAP, Siebel, Cisco, Avaya, Nortel, Alcatel, Siemens, Human Resources Turnover ( ) 16,600,000 19,280,000 22,391,000 Total Assets ( ) 16,979,000 17,331,000 17,429,000 Exports/Turnover (%) R&D Invest./Turn. (%) Awards: Our product Altitude uci earned more than 30 top international awards since 1995, the most recent of which were: Call Centre Product of the Year 2007 from Network Computing Magazine(UK) 2006 Product of the Year from Customer Interaction Solutions Magazine(US) 2006 Best Multi Channel Contact Centre Solution from ContactCentreWorld (UK) See for others

8 AMBISIG Ambiente e Sistemas de Informação Geográfica, Lda. Software Developer Vasco Ferreira, Eng. Phone Fax Address Av. Infante Santo nº 68-H, Lisboa Founded in 1994 Share Capital 100,000 Angola Statement: Ambisig is a world class one-stop-shop company for egovernment solutions including Document Management and Workflow, Online and Multi-channel Services, CRM, ERP, GIS, Quality Management and BI systems. Ambisig, as a concerned environment company, is also developing and implementing a line of products aiming at resources preservation. More recently we ve used our IT knowledge to help financial institutions to solve risk management issues, financial markets integration and real estate fund evaluation. W ho we are: AMBISIG is a Portuguese software house, specialized in egovernment solutions for public and local administration. Since 1994, we develop specialized Geographic Information Systems integrated applications, environment preservation products and tailor-made software, being one of the first companies in to use ASP.NET technology in all product development since What we do: Development of egovernment solutions integrating Document Management, Workflow, Online and Multi-channel Services, CRM, ERP, Quality Management, Business Intelligence and Geographic Information Systems. The integration of geographic component on our systems, allowed us to develop a geo-referenced market view. This gave us the opportunity, to develop solutions for the financial market regarding risk management and real estate fund evaluation. Our automatic data acquisition solution for public spaces and road inventory is becoming a referenced standard on public adminis- tration. We developed a major focus on environmental solutions. Within this scope we ve developed SmartRain, an automatic irrigation system that receives weather forecast information through RDS saving water in public parks. SmartRain integrates the icity Solutions family product, concerning intelligent city management providing energy and water savings. How we do it: AMBISIG has been developing a technical framework allowing the fast and easy deployment of innovative applications. With more than 80 specialized professionals, we ve developed a high level of knowledge of governmental issues and an accurate view on the public and local administration challenges becoming one of the best and most innovative companies in this sector. Who we do it for: Public and local administration, governmental companies, financial institutions and private companies. Among our best customers are to be found BRISA, Estradas de, Ferconsult, Hidroprojecto, CGD, Ana Aeroportos, Ministery of Public Works and Transport, and many Town Halls. What makes us Innovative: An earlier adoption of web based solutions, leveraged by ASP.NET technology; Development of a process-oriented product family; Association of geographic dimension to our databases allowing implementation of more efficient tools on decision support and information analyses; Development of automatic data acquisition tools for public road inventory. The belief in the importance of the environment as a major opportunity for running and implementing new business areas. Agenda XXI and Kyoto inspired us to conceive icity line of products where SmartRain is included. Certification and Quality Control: AMBISIG is certified under ISO 9001:2000 regarding Geographic Information Systems development and portals, Geographic Portals, Workflow and Document Management. We are also a certified Microsoft Gold Partner, Oracle Partner and Intergraph RSP. International Operations and Alliances: Since last year, AMBISIG is working with several multinational consulting companies. We are currently working on several new markets side by side with our partners. Human Resources Turnover ( ) 1,874,589 1,896,485 2,300,639 Total Assets( ) 1,706,053 2,023,687 2,218,955 Exports/Turnover (%) R&D Invest./Turn. (%) N/A N/A 2.6 Awards: AMBISIG has received two Honourable Mentions on the Public Sector Best Practices Prix for our implementations on Câmara Municipal da Horta and Maiambiente, E.M. in

9 BIOTECNOL Serviços e Desenvolvimento, S.A. Biotechnology Biopharmaceuticals Pedro Noronha Pissarra, PhD Phone Fax Address Lagoas Park, Edifício Porto Salvo-Oeiras Founded in 1996 Equity Capital 139,663 USA Belgium Denmark Finland France Germany Holland Italy UK India Statement: When I arrived in, there was nothing at the biotechnology level, and only recently biotechnology had its first greenshots. In my opinion, biotechnology is not a science but rather an industry, providing innovative products and high-level employment and stimulating the development of f ast-growing companies, thus being a key driver for any economy s growth. Creating and developing Biotecnol to what it is today was a fantastic e xperience for me and for my co-workers, and I m glad to know that we are an acknowledged worldwide reference for the biotech sector in. Australia Who we are: Biotecnol is a biopharmaceutical company focused on the development of biopharmaceutical products with special emphasis on the development of antibody-based therapeutics to treat life-threatening diseases such as cancer. What we do: Biotecnol applies its patented technologies, product development and manufacturing experience to generating, supporting and potentially licensing human antibody products. Biotecnol is committed to building value by developing a varied pipeline of antibody products to address unmet healthcare needs. Biotecnol also leverages its business income by establishing inhouse partner-led programmes. How we do it: Biotecnol has in-house capability for developing biopharmaceutical products up to the pre-clinical stage. That includes scale-up and transfer of well characterised processes to cgmp facilities with whom Biotecnol has established collaborations over several years. This is a valuable asset for Biotecnol to be able to quickly develop its pipeline of products. Biotecnol leverages its business income by establishing in-house partner-led programmes. Biotecnol uses its proprietary expression technology, cell line development capabilities, upstream and downstream processing, analytics and QC experience for delivering GMP/GLP compliant processes for biomanufacturing. Who we do it for: Biotecnol has several internal development programmes in oncology and a strong client-based activity with an established trackrecord. Biotecnol collaborates with large-pharma and medium and small size Biotech companies. What makes us innovative: Patented technology in the antibody engineering field adds value to Biotecnol to support the development of Biotecnol own product can- didates. Biotecnol is actually developing three types of proprietary monoclonal antibody formats against various cancer targets. Biotecnol applies its antibody technologies, product development and manufacturing experience to generate, support and potentially license human antibody products. Certification and Quality Control: Biotecnol has its own Quality Manual according to ISO It is also certified by the Portuguese Ministry of Environment. International Operations and Alliances: Operations in Baltimore (USA). Lawyers office in London (United Kingdom) and New York (USA). Corporate Alliances with IDM Pharma, Inc (USA), Crucell/DSM (Holland), VIB (Belgium), University ofnaples (Italy), Turku University (Finland), with Pharmis Group (), Peregrine Pharmaceuticals, Inc (USA), IPATIMUP, (), Digna Biotech, (). Human Resources Turnover ( ) 987, , ,326 Total Assets ( ) 1,433,454 1,008,112 1,153,811 Exports/Turnover (%) R&D Invest./Turn. (%) N/A N/A N/A Awards: Inovação 2002 Cap Gemini-Ernst & Young Innovation award; Case study at Clarckson University NY (USA), INSEAD (F), Auckland (NZ) Entrepreneurial and Innovation Distinction award awarded by Nature during Biovision Lyon EU award for Bioentrepreneuship Medal of Honour & Merit for services to the region awarded by Oeiras City Council

10 BLUEPHARMA Indústria Farmacêutica, S.A. Biotechnology Biopharmacy Paulo Barradas Rebelo, Dr. Phone Fax Address Rua da Bayer, São Martinho do Bispo, Coimbra Founded in 2001 Equity Capital 1,250,000 France Germany UK Statement: Our mission is to market the highest quality products at competitive prices. It fits the Government s objective of rationalising expenses in the health sector while simultaneously improving the quality of life. To achieve this, our vision is to be the leading contract manufacturing organisation in. Who we are: Bluepharma is a Portuguese pharmaceutical contract manufacturing company which acquired the former Bayer plant in February The merging of former organizational standards and technology with our entrepreneurial and flexible capacities has established the basis of our corporate culture. Our well-designed and advanced facilities allow us to target the European market with quality, competence and innovation, providing high standards at competitive prices. We wish to be recognized as a company fully committed to the values of quality, competence and innovation. What we do: Bluepharma has three main activity areas: Contract Manufacturing, Manufacturing and Marketing Generics, and Research & Development of new medicines. The plant produces non-sterile solid, semi-solid and liquid dosage forms for the Portuguese market and also for export to more than 20 EU countries. The R&D laboratory offers services ranging from galenical and analytical development to design of novel non-based technologies for drug delivery. To be more competitive, Bluepharma is investing in a modern R&D Laboratory, which is one of the most up-to-date in. How we do it: Bluepharma supports its operations on one of the most modern R&D laboratories. Bluepharma provides a full-service to its clients, developing, registering and manufacturing medicines. Skills available at the unit are supplemented by protocols with recognized research centres both at home and abroad. We have the capacity to package solid dosages from bulk product and have up-to-date equipment and automatic packaging lines for solids with strict in-process controls. Adequate procedures ensure GMP compliance in all relevant aspects. Who we do it for: Our clients are the main international pharmaceutical companies which operate in the generics area. What makes us innovative: The location of Bluepharma in Coimbra, a globally recognized scientific centre for life-sciences, is one of the key-factors in the development of the company. Bluepharma has established close partnerships with recognized local and international Research Centres ensuring a continuous technical and scientific input. The best example is the recent recognition of the X-Prot project by the European Regional Innovation Award. The Portuguese Government considers the pharmaceutical industry a strategic sector, which certainly adds value to our international policy. Certification and Quality Control: Bluepharma is the first Portuguese company in the health sector to receive Integrated Certification of the following areas: Quality, Environment, Occupational Health and Safety (NP ISO 9001/2000; ISO and OHSAS 18001). It was the first pharmaceutical enterprise, and the eighth in the industrial sector, located in to be granted EMAS certification, one of the most demanding certifications in Europe. Quality Control includes 3 laboratories, 2 for physical and chemical analysis and a third for microbiological analysis of raw materials, packaging materials, semi-finished and finished product in compliance with GLP and GMP. International Operations and Alliances: Over recent years, Bluepharma has built new partnerships with national and international Research Centres. One successful example is the X-PROT project, which was set together with AIBILI - Association for Biomedical Research and Innovation on Light and Image and CNC - the main biomedical research centre in central (two centres of excellence located in Coimbra). Human Resources N/A Turnover ( ) 4,881,352 6,750,708 N/A Total Assets ( ) 4,800,611 6,751,073 N/A Exports/Turnover (%) N/A R&D Invest./Turn. (%) N/A 0.1 N/A Awards: APCRI (Portuguese Association of Venture Capital and Development) and IAPMEI Award (2002); X-PROT was nominated by the European Commission and won the "European Regional Innovation Award" (2004)

11 CACHAPUZ Equipamentos para Pesagem, Lda. Industrial Equipment Weighing Solutions Filipe Rodrigues, Dr. Phone Fax Address Parque Industrial de Sobreposta, Apartado Braga Founded in 1950 Equity Capital 605,397 Angola Ivory Coast Mozambique Tunisia Statement: Our mission is to contribute to reinforcing the competitiveness of the companies operating in the industrial weighing sector, through the automation of weighing transactions and associated services, while taking into consideration the particulars of each business sector and taking clients satisfaction as our ultimate goal. Cachapuz is facing the future with confidence in its chosen direction, anchored on the investigation and implementation of highly technological innovative solutions, to accomplish its corporate goal: To be the most innovative and technology-based automated industrial weighing solutions supplier. W ho we are: A leading Portuguese company in the design, development and manufacture of weighing equipment and in the design and implementation of software and automation solutions for industrial weighing. Cachapuz is the automated industrial weighing solutions supplier that provides the highest level of innovation and technology integration. What we do: The automation of weighing transactions and associated services, complying with the particular specifications of each business sector, aiming at full customer satisfaction, through a management-led philosophy of continuous development and improvement, supported by highly skilled personnel. Innovative solutions with a high level of technology-driven concepts adapted to meet the dynamic demands and the management requirements of today s modern industries. How we do it: With a view to achieving full customer satisfaction, Cachapuz relies on a highly qualified, widely experienced team complemented by a continuous training programme dedicated to studying and developing new weighing solutions. Who we do it for: Companies involved in industrial weighing, through the automation of weighing transactions and associated services. What makes us innovative: The constant focus on innovation, which we see as the only continuos way to provide robust, reliable and technologically evolved solutions in the marketplace, has allowed Cachapuz to become part of the internationally recognised Bilanciai Group, renowned as the world s leading industrial supplier of technological solutions in the field of weighing and process automation. Certification and Quality Control: Cachapuz is a pioneer company in the industry with its quality system certificated in The Cachapuz Quality Management System is in accordance with the requirements of the standard NP EN ISO 9001:2000 as in Certificate PT , and covers all the stages of its activity. The Production Quality Assurance System is also certified according to the requirements of Annex II.2.3 of Directive 90/384/CEE and later amendments; and its competence was recognised as an ISV/Software Solutions provider, in the Microsoft Partner Program, thus becoming a Microsoft Certified Partner (2006). International Operations and Alliances: The goal is to expand internationally over the next three years: conventional weighing with electronic technology in the PALOP (African Countries with Portuguese as the Official Language) markets, as a way to achieve greater visibility in the CEDAO (Economic Community of West African States) markets and in the markets of Southern Africa; increasing investment in the Spanish market, becoming an attractive option to Spanish technicians and salesmen, preferably and directly targeting large Spanish companies, whose high supply standards are determined by their quality and performance requirements. Human Resources Turnover ( ) 4,709,173 4,309,870 4,923,845 Total Assets ( ) 6,099,567 6,002,144 6,781,906 Exports/Turnover (%) R&D Invest./Turn. (%) N/A

12 CEI Companhia de Equipamentos Industriais, Lda. Industrial Equipment Footwear, Automotive and Stone Processing Industries Fernando Sousa, Eng. Phone Fax Address Rua dos Açores Nº 278, Zona Industrial Nº 1, S. João da Madeira Founded in 1995 Equity Capital 149,639 Brazil Mexico USA Czech Republic France Italy Monaco Turkey UK Cape Verde Tunisia China Indonesia S. Korea Taiwan Thailand Vietnam Australia Statement: CEI Companhia de Equipamentos Industriais, Lda. produces industrial equipment for the footwear, automotive and stone processing industries. CEI has developed a number of international R&D (research and development) projects related to new technologies, either on its own or in partnership. Who we are: We develop and produce technologically advanced and innovative equipment in the area of water jet and laser cutting or engraving, and other industrial practices such as welding (the footwear, automotive and stone processing sectors are our main markets). The company is 100% Portuguese-owned. What we do: We manufacture machinery for footwear, leather goods or car seats. CutterJET, SintexJET or SampleJET are examples of leathercutting equipment using water jets with computer vision systems and automatic nesting for prototypes and samples, or high-volume productions. Our machines can also cut eva, rubber, glass fibre, composite materials, foams, gaskets, among other materials. We also manufacture laser technology machines to cut or to engrave leather or synthetic materials. For the footwear industry, we have developed an innovative Laser Roughing System. For the automotive industry, we also provide robotized cabi- nets for laser beam and ultrasonic plastics welding, robotized centres for plastics or composites trimming using a CO2 laser beam and robotized systems for plastics, composites or glass fibre trimming using water jets. Our portfolio also includes several customer-specific projects. For stone processing or for the metal industry, we produce water jet cutting machinery. For the tone processing industry, we also produce diamond blade cutting equipment and an innovative system combining diamond blade and water jet technologies. How we do it: CEI has several registered industrial patents; it has developed more than 140 pieces of equipment with built-in technological solutions for several needs, mostly using water jet, laser technologies other than CAD/CAM, computer vision, automatic nesting, robotics and NC controllers. Who we do it for: Today, more than two hundred companies are using high technology equipment developed and manufactured by CEI in countries such us Australia, Brazil, Canada, China, France, Indonesia, Italy, Mexico,, Slovakia, Slovenia, South Korea,, Sweden, Taiwan, Thailand, Turkey, United Arab Emirates, U.S.A. and Vietnam. What makes us innovative: Innovation and high technology are a basic feature of our daily activity. Our company develops, produces and trades high-technology equipment for cutting materials used in the automotive and footwear industries, aeronautics and stonework (granite, marble). Certification and Quality Control: CEI is a business partner of CTC, APICCAPS, CEVALOR and CTIC, as well as other Quality and Technology Centres. Our partner company ZIPOR develops and manufactures Quality Control Equipment for physical tests, which is sold worldwide. International Operations and Alliances: CEI has taken part in partnerships and R&D investment projects in national, European and overseas development projects for a number of years. Human Resources N/A Turnover ( ) 2,736,066 2,896,750 N/A Total Assets ( ) 3,106,732 2,796,884 N/A Exports/Turnover (%) N/A R&D Invest./Turn. (%) N/A 33.4 N/A Awards: CEI has received several GAPI (Institute for the Promotion of Industrial Property) Awards for Innovative Equipment, namely in 2002, 2003, 2004 and

13 COLLAB, S.A. IP Multimedia Contact Center solutions Pedro Quintas, Eng. Phone Fax Address Torre Fernão de Magalhães Av D. João II, Lote º Lisbon Founded in 2003 Share Capital 50,000 France Germany Slovenia Statement: The adoption of standards like SIP and the emergence of new ways of communicating is shattering the Contact Center (CC) industry landscape and value chain. COLLAB s track record and customer references place us in a good position to take a leading role in the world of the Next Generation CCs. Who we are: COLLAB was founded by experienced call centre technology professionals, rooted in a vision of the changes in the telecommunications arena and its impact on the Contact Center (CC) world. What we do: We provide solutions that enrich the communication between companies and their customers, taking advantage of the opportunities in a changing environment. The main trends we identify are: That the way people communicate is changing - videocalls, s, SMS, MMS, file sharing, web collaboration and presence information are becoming commonplace. We are witnessing the death of traditional telephony, as companies switch to VoIP. Telco operators will eventually evolve into IMS (IP Multimedia Subsystem) architectures. How we do it: We invest in R&D in OneContact, our award-winning software-only IP Multimedia Contact Center solution, to continuously anticipate the market s needs and exceed our customers expectations. Who we do it for: The four segments we are currently addressing are: a) Contact centre outsourcers, eager to reap the benefits of cost reductions and flexibility in capacity and geography (multi-location CC); b) 3G mobile operators in Europe and Asia; c) NSP - Network Service Providers - who use OneContact to provide their corporate customers with the CC infrastructure as a service in a hosted model; d) Large entreprise Contact Centers. What makes us Innovative: One Contact, as an IPbased CC solution, developed several innovations vis-a-vis the previous generation products: 1. Full integration of video, and IM in the contact centre, with single queue management, full call control, and centralized logging, reporting and supervision. Tools to explore the value of the video in the CC, such as push of pre-recorded videos and conferencing. 2. Enables new business models, such as hosted CC. The CC service, with sophisticated functionalities such as ASR, TTS or video-push, is delivered by the Network Service Provider (usually a telco) to their corporate customers. Initial investment is very low and costs become variable, in a pay-per-use basis. 3. Enables new models for customer service, such as partial outsourcing. The perfect tasks split between the company and the outsourcer can be achieved, by seamlessly integrating the two CCs. 4. Standards-based, open architecture. Customers may select best-of-breed components, vendor-independent. Lower installation and maintenance costs. International Operations and Alliances: Besides local operations (directly and through partners) in the markets pictured above, we have a global partnership with HP for the marketing of contact centre solutions. Human Resources N/A N/A N/A Turnover ( ) N/A N/A N/A Total Assets ( ) N/A N/A N/A Exports/Turnover (%) R&D Invest./Turn. (%) N/A N/A 41 Awards: Winner of the Siemens IC / APDC (Portuguese Association for the Development of Communications) Innovation Award, open to all players in the ITC industry, Dec 06. Best Product 2006 by INTERITIS, the Association of Contact Centre and Speech Technology Providers in, Nov 06. Best Technological Innovation (in partnership with Vodafone ), Troféu Call Center 2006 awarded by IFE, the foremost prize in the Contact Center industry in, Nov

14 CONTROLVET Segurança Alimentar S.A. Biotechnology and Pharmaceutics Laboratory Testing, Consultancy, Auditing and Training Services João Rebelo Cotta, Dr. Phone Fax Address Zona Industrial de Tondela, ZIM II-Lote Tondela Founded in 1999 Share Capital 125,000 Statement: We are an innovative biotechnology, Iberian company, leader in, committed to our values, promoting food safety, working with talented people and supported by the best technological solutions. More than testing we care about our customers and their success in the market. Who we are: ControlVet started its activities in 1999, with 5 workers. We invested strongly in our own biotechnology laboratory and our growth was exponential. We now have more than 70 highly qualified people, 85% with university degrees. We develop a wide range of services to improve food safety and the efficiency of our customers organisations and technical solutions that respond in advance to the future needs of companies. ControlVet is the leading company in and we are now expanding into. In we have more than companies as customers. At all levels of the food chain, the main companies are ControlVet customers, assuring the quality of our services and our technicians. What we do: We develop services to promote food safety, from the farm to the fork. Laboratory control, consultancy, technical auditing and training are the main services that ControlVet provides. ControlVet has a strong R&D department that develops innovative services, closely adapted to our customers needs. How we do it: We have our corporate values, the people, the technological resources and the strategic vision to anticipate the services that the market needs. ControlVet is an incubator of talented people with an attitude of hardwork, dedication and leadership. This highly qualified team undergoes an intense training programme to guarantee the sustainable growth of ControlVet. The investment in high tech equipment is fundamental and ControlVet already provides a wide range of services with PCR technology. Who we do it for: ControlVet has more than 1800 customers in. McDonalds s, Ibersol, Auchan, Modelo/ Continente, Makro, El Corte Ingles are some of ControlVet s customers in. ControlVet also has some customers in Angola and Mozambique and is going to invest in as a natural market. What makes us Innovative: We have a very talented, motivated and well trained technical team who listen to customer needs. ControlVet has two departments involved in the innovation process. The R&D department develops the solutions requested by the Innovation Department, to have new products and services available for the market. We also developed the Controlvet Webservice, which allows every customer to have his own private area in the ControlVet site. We launched the Food Safety Express Service and we are going to launch b-learning training programmes to spread technical knowledge among our customers. Last year we also launched ControlVet Applied Research Funding for biotechnology projects that can develop new products or services. ControlVet has a close relationship with Minho and Aveiro Universities and with Biocant. Certification and Quality Control: ControlVet laboratory is certified by IPAC under the ISO since Training services are certified by IQF, a government department that validates the quality of our activities. Soon consultancy services will be certified under ISO International Operations and Alliances: The company s strategy includes internationalisation. We intend to establish a joint-venture with a Spanish company. In the medium term we also intend to expand into Angola, Mozambique and Cape Verde. Human Resources Turnover ( ) 1,489,010 2,041,539 2,744,260 Total Assets ( ) 1,208,081 1,565,950 2,415,206 Exports/Turnover (%) R&D Invest./Turn. (%)

15 CPCHS Companhia Portuguesa de Computadores Healthcare Solutions, S.A. Conception, Development and Implementation of IT for the Health Market. Alexandre Gomes / Rui Rangel Henriques Phone Fax Address Rua das Oliveiras, nº 72, Oporto Founded in 2001 Share Capital 1,992,000 Angola Statement: The confidence we have in our solution is equivalent to the quality we recognize in our own team. We now have over 90 employees with in-depth knowledge of the health sector. In addition, we have the support of various consultants who work with us in implementing projects. And we know that one of the major factors for success is perfect cooperation with clients teams. Who we are: Companhia Portuguesa de Computadores - Healthcare Solutions, S.A. works exclusively in the HEALTH market, with a team of more than 140 co-workers. Nowadays, as the result of a long investment in this market, we re consolidating the extensive knowledge acquired in several projects carried out in this area since What we do: CPCHS mission is the development and conception of TI and Communication Solutions, as well as its implementation, strategic consultation and project management, especially focused in the Health and Hospital Clinical and Management areas. How we do it:: We offer a complete and integrated solution for our customers needs. Notwithstanding this, the integration and complementarity with other HIS is also a concern. The consolidation of true partnerships with significant added value, allowing us to enhance those established with our customers, is of major importance. Our products support standard medical interfaces (e.g., HL7, DICOM). CPCHS has established a set of strategic partnerships that privilege the market development and the innovation of its solutions: suppliers of the base technological platforms - Oracle and Microsoft - with which CPCHS has a partnership agreement to access and support the new technologies, staff certification and product certification; entities of the Scientific and Technological National System (ESCTN) - Univ. Aveiro (IETTA Electronic and Telematic Engineering Institute of Aveiro) INESC-Porto, Department of Engineering of Porto University and Porto School of Management (logistic Department) - with which CPCHS has partnerships and resorts to when complementary techniciantechnological abilities are required. Who we do it for: With an experience of more than 10 years in IT for the Health Industry, CPCHS counts with more than 90 costumers, including all main public and private Portuguese hospitals and has reference partnerships with these same customers, who allow and guarantee a constant and permanent evolution of CPCHS solutions. What makes us Innovative: R&D is a strategic option for CPCHS, both on technology and software solutions. R&D activities represent our largest investment with a permanent annual growth. We want to play an active role in improving health care provided to patients. We are concerned with functionalities, high levels of usability, technological evolution, best practices implementation, effective support to clinical activity, yield of human resources and material and healthcare professionals satisfaction. The participation of CPCHS as leader-promoter of the "Tecnovoz" National Collaborative R&D Project, in the Speech technology area is an example. Certification and Quality Control: CPCHS is in a certification process for ISO 9001:2000. International Operations and Alliances: since 2007, CPCHS is strategically focused on internationalisation, mainly on and Angola. Human Resources Turnover ( ) 4,600,000 6,100,000 7,800,000 Total Assets ( ) N/A N/A N/A Exports/Turnover (%) N/A N/A N/A R&D Invest./Turn. (%) N/A N/A N/A 28 29

16 CRITICAL SOFTWARE, S.A. Software Engineering Gonçalo Almeida Quadros, PhD. Phone Fax Address Parque Industrial de Taveiro, Lote Coimbra Founded in 1998 Equity Capital 1,000,000 USA UK Statement: Innovation is essential for a company like Critical Software. As a matter of fact, for any technology-based SME company, knowledge and creativity are fundamental challenges that have to be successfully faced if competitiveness is to be maintained and better products and services are to be offered in the market. To cope successfully with such requirements, we need to operate in a dynamic innovation environment, one where challenging and stimulating references are in place, best practices are well understood and top industries, SMEs and universities are involved. COTEC SME Innovation Network is a fantastic opportunity to create the right environment. Who we are: Critical Software SA is an international systems and software company providing solutions, services, and technologies for mission and business critical information systems. What we do: Critical has developed strong expertise in several areas of competence, such as enterprise Application Integration & Database, dependability & embedded, ground Segment Software, networking, HPC High Performance Computing, MIS Millwide Information Systems. How we do it: Critical brings together the combined expertise of these areas in order to engineer solutions for the most complex, demanding, and multidisciplinary problems. Our solutions cover the whole software life-cycle, from planning and analysis, to design, development, integration, testing and maintenance. They are applied across a number of sectors. Who we do it for: Critical Software supports customers across several markets including telecoms, public sector, industry, aerospace, and defence; it has customers worldwide such as: Siemens, ESA, NASA, EADS, Astrium, TUV, Terma, Eumetsat, Alcatel Space Industries, ChevronTexaco, VCS, and Honeywell, among many others. What makes us innovative: Critical Software s success lies in bringing quality and innovation to its customer s information systems in a timely and costeffective manner. The company has a solid track record of on-time and on-budget projects and has successfully released technologies and products worldwide in specific niche markets such as dependability and high-performance clustering. The company invests a significant amount in R&D (around 12% of its revenues) and works in close partnership with R&D institutions worldwide. By using innovative and pioneering technologies, we add value to the solutions delivered to our customers and stand out from the competition. Certification and Quality Control: The focus on Software Quality has driven a continuous improvement of the Software Development Process (SDP), conducted by the internal Quality Management (QM) department. The strong Quality foundations have enabled Critical Software to become a technology and solution provider for renowned customers in the industry, telecoms, and aerospace sectors such as the Jet Propulsion Laboratory (NASA), the European Space Agency (ESA), Siemens, or Soporcel. Quality processes are built over ISO15504 / SPICE) and ISO9001:2000-Tick-IT. International Operations and Alliances: A global market focus and a multinational culture have taken Critical Software into markets worldwide, adapting to the most demanding contexts and better understanding customer needs and business requirements. Offices in Coimbra, Oporto and Lisbon, ; Southampton, UK; and San Jose in CA, USA. Associations with AFCEA, FAC, PEMA, ANJE, ANETIE, DANOTEC, CABERNET, ACIC, Associação ProEspaço. Human Resources Turnover ( ) 4,450,461 6,117,183 8,607,351 Total Assets ( ) 3,528,554 4,588,075 6,446,166 Exports/Turnover (%) R&D Invest./Turn. (%) N/A Awards: Critical Software achieved CMMI-SE/SW Level 3 (2006), Critical's edgebox received 2005 IEC Infovision Award, for the best Broadband Appliance (2006). Gonçalo Quadros was awarded the Young Entrepreneur of the Year 2006 Prize. See others: software.com/ 30 31

17 DÃO SUL Sociedade Vitivinícola, S.A. Agriculture and Food Wine Industry Casimiro de Almeida Gomes, Eng. Phone Fax Address Quinta das Sarzedas - Apartado Carregal do Sal Founded in 1990 Equity Capital 2,000,000 Brazil Statement: According to our defined targets at Dão Sul, exports must account for half of our revenue by the end of 2007 and reach as high as to represent 70% of it in 2010, without compromising our operation in the domestic market. We want to be the leading company in the Dão region in partnership with Casa de Santar from 2007 onwards. Who we are: Dão Sul produces quality wines. It also invests in appropriate infrastructure, including a restaurant, reception rooms, large and excellent dining rooms for groups and wine shop, among other facilities in the area of wine tourism. What we do: Dão Sul produces quality wines in a newly designed winery, equipped with the most modern vinification equipment, incorporated in structure that also comprises a cellar for staging oak barrels, a cellar for staging bottles, an analytical chemistry laboratory and a sensory analysis laboratory. White wines and red wines are produced every year. Sparkling wines, distilled spirit wines and the liquor wines of Quinta de Cabriz are selected in fortunate years. Aware of the importance of wine tourism, Dão Sul acquired new estates to increase the production (percentage) of certain regional varieties of greater enological interest, exploit the winery and cellar fully, and achieve the company s full potential. How we do it: Besides the commitment to provide customers with Portuguese wines, winemakers also have to be present at tasting events to explain how the wine is produced and what other processes the wine goes through before reaching the consumer s table. Who we do it for: Clients all over the world particularly the EU countries, Norway, USA, Canada, Brazil, China and Japan, among others. What makes us innovative: Dão Sul is well aware of the importance of research and innovation, and has therefore created a department responsible for setting guidelines for present and future research and innovation microbiology, wine chemistry or vegetable physiology. An internal evaluation system is being delineated for every anomaly. We are also developing kits designed to evaluate a specific wine s capacity to contain elements that negatively affect its aging (KITPRO project). Another project currently underway is the plantation of new vineyards with Portuguese grape varieties in Brazil, which will allow for the production of high quality wines (LUSOCAS- TAS project). Certification and Quality Control: Investments in R&D were submitted for certification, for fiscal benefits, under the SIFIDE (Tax Incentives System to Business R&D). Douro Wine Certification granted by the Instituto dos Vinhos do Douro e do Porto. The ISO 9001:2000 and ISO 14001:2004 certification process is currently in progress. International Operations and Alliances: Innovation projects are developed in partnership with entities such as the Agricultural College and the Innovation Agency. Besides our partnerships in, we have also entered into partnerships in Brazil with Vinibrasil and Embrapa. For the past 5 years, the commercial activity of Dão Sul has strongly targeted the international market, by taking part in the major international wine fairs and by promoting the organisation of several actions by national institutions (ANDOVI, ICEP). Human Resources Turnover ( ) 5,802,562 7,142,255 9,609,737 Total Assets ( ) 9,268,114 13,057,358 16,309,806 Exports/Turnover (%) R&D Invest./Turn. (%) Awards: Revista de Vinhos Company of the Year (2001); Special Mention Traditional Sector SME Innovation Network Award (2006); Revista de Vinhos Company of the Year (2006); See for others

18 DigiUtopika Desenvolvimento de Software Unipessoal, Lda. Research & Development Pedro M. L. Branco, Eng. Phone Fax Address Urbanização Casal Labrusque, Rua do Moinho,Lt 30, Areia Branca Lourinhã Founded in 2002 Share Capital 5,000 Holland Statement: After several years of strong investment in Research and Development activities, DigiUtopikA Lda is now evolving to the next stage of it's strategical plan: the sustainable increase in size, fields of activity and turnover of the company. Who we are: DigiUtopikA provides solutions, services, and technologies for mission and business critical information systems, supporting customers across several markets including telecommunications, public sector, industry, aerospace, and defence. What we do: DigiUtopikA's most relevant products are two software suites: HorizoN and Virtual Office. HorizoN is an in-house developed Software Development Kit (SDK) and related tools focused on 3D Interactive Visualization with spatial sound; used in systems like flight simulators, Geographic Information Systems (GIS) visualisation or Command, Communication, Control and Intelligence (C3I) Systems. The Virtual Office platform consists of a set of customised tools designed to optimise the financial and technical management of enterprises by optimising processes and reducing decision times by means of dedicated modules like a project management tool, a document management system and a scheduling system. Virtual Office is currently being used by several international institutions. How we do it: The Company has a solid track record of on-time and on-budget projects and has successfully released technologies and products worldwide in specific niche markets such as dependability and high-performance computing. In the last few years, DigiUtopikA's commercial strategy has been focused on investment in research and development activities in relevant fields like medicine, telecommunications, civil protection and navigation systems among others. Who do we do it for: DigiUtopikA customers include the European Commission, European Space Agency, Galileo Joint Undertaking (GJU), European GNSS Supervisory Authority (GSA) among many others renowned throughout the world. What makes us Innovative: DigiUtopikA s success lies in bringing quality and innovation to its customer s information systems in a timely and cost effective manner. Certification and Quality Control: DigiUtopikA develops its activity based on a quality system that follows ISO 9001:2000 specifications, combining high development and quality service provision, with competitive costs. International Operations and Alliances: Some strategic partners: DLR German Aerospace Center, the Frauhnofer Institute (Germany), Virtual Angle (The Netherlands), and the Consejo Superior de Investigaciones Científicas (). Most relevant projects: LTMS- Long Term Medical Survey Device (ESA Aurora Program), SHADE (Special Hand-held Applications in Difficult Environments); WICOR Multifunctional Wireless Communications Router (ESA Telecom ARTES 4 Program) and an agreement made with ESA-ESOC. It s the coordinator of the VASER (Visual Awareness System for Emergency Response) project. Partner in the European Commission R&D Frame Program 6 (MAMMI-Mammography With Molecular Imaging). Has two on-going projects partially funded by the European Commission via the Portuguese Ministry of Economy, within PRIME in the fields of Electronic Security and Commerce. Human Resources N/A N/A N/A Turnover ( ) N/A N/A N/A Total Assets ( ) N/A N/A N/A Exports/Turnover (%) R&D Invest./Turn. (%) N/A N/A 41 Awards: DigiUtopikA Lda. was nominated for the Best Portable Navigation System category in the Telematics Awards 2007 among company's such as TomTom and Microsoft

19 E-CHIRON Gestão de Aplicações, S.A. Managed Services Provider João Ribeiro da Costa, PhD. Phone Fax Address Alameda Fernão Lopes, nº 16-10º Lisbon Founded in 2000 Equity Capital 925,454 USA Statement: I foresee considerable growth in business lines likely to procure outsourcing contracts. If we bear in mind that the IT outsourcing volume in falls significantly below European and American averages, the enormous potential to be found in this area is clear. Who we are: Based in, Chiron was created in 1996 as a spin-off of UNINOVA, an Institute of the Faculty of Sciences and Technology of Universidade Nova de Lisboa, as a direct result of a project developed with NASA Kennedy Space Centre. In 2000, Chiron joined forces with Logoplaste, a leading Portuguese Industrial Company, to create the first Application Service Provider (ASP) in, named echiron. Between 2000 and 2004, echiron has built a sophisticated IT operation and became a leading Managed Services Provider (MSP). What we do: Two-thirds of echiron s turnover comes from long-term Managed Services Contracts. MS contracts range from hosting complex systems (SAP, Oracle Applications, custom information systems) to complete outsourcing of an entire company s IT (security management, help-desk, database operation and administration, etc.). MS Contracts are SLA (Service Level Agreement) based and include strict evaluation metrics and indicators. The remaining revenue comes from Software Development (Integrated Information Systems, Entreprise Content Management, Document Management, Internet and Intranet Sites, Mathematical models, etc.). How we do it: Our services cover 4 major lines: Scope & Quality of Services: we provide a wide range of high quality services, based on a flexible case-by-case approach; Reliability and Responsibility: stemming from a reliable infrastructure, the application of best practices, clear and detailed SLAs and risk sharing with the customer through financial penalties when SLA s are not complied with; Transparency: providing the customer with real-time access to the information systems that support the entire operation, through a Customer s Portal; 24x365 Central Monitoring System covering all services; Efficiency & effectiveness: providing services from a Shared Infrastructure, relying on a highly skilled and motivated team, and using a large pool of technical resources. Who we do it for: NASA is client number one. We serve mainly large Portuguese companies and organisations like Abrantina, Santogal, Fundação Calouste Gulbenkian, LUSA, AECOPS, etc., the public administration like the Criminal Investigation Police, the Water Institute, the Environmental Institute, the Heritage Institute, and multinationals like BMW, Accenture and Vallstein. What makes us Innovative: Anticipating the expansion of IT services into the web environment, in 2000, Chiron created the first Application Service Provider (ASP) in, named echiron, and developed into a Managed Services Provider to take full advantage of market opportunities. Certification and Quality Control: NP EN ISO 9001:2000 quality certification, granted by APCER (Portuguese Certification Association) to E-chiron s entire business activity. ISO certification currently in progress. International Operations and Alliances: Project with NASA Kennedy Space Centre. Partnerships with Oracle (offers strong database technology and ERP and CRM specific software), Computer Associates (E-Chiron has 1500 software licences of Unicenter Service Plus Service Desk), PT PRIME (E-Chiron has its own infrastructure in a PT Data Centre,) and Sun Microsystems (understands E-Chiron s specific hardware needs) and Microsoft. Human Resources Turnover ( ) 3,537,841 4,239,557 4,543,009 Total Assets ( ) 4,097,239 4,554,808 5,253,924 Exports/Turnover (%) N/A N/A N/A R&D Invest./Turn. (%) Awards: SISCO (Administrative Offence Supporting Information System), developed by E-Chiron for DGTTF, received Fernandes Costa s Award (2005)

20 Ecoprogresso Consultores em Ambiente e Desenvolvimento, S.A. Consultancy on Climate Change Carbon and Energy Ricardo Moita, Dr. Phone Fax Address Avenida da Igreja, º Dto Lisbon Founded in 2002 Share Capital 50,010 Brazil Statement: It is extremely exciting to be in the forefront of a totally new and emerging market [ ] that requires all the energy and commitment of a young, professional and fully motivated team [ ] Ecoprogresso is market leader in and has already entered the Brazilian market [ ] our objective is to be known and develop work world-wide, after all, Climate Change and Energy are global concerns and will be on top of the world s priorities for the coming decades. Who we are: Ecoprogresso is the first Portuguese consultancy company to have its core business centred in Carbon and Climate Change. What we do: Ecoprogresso has work in all areas related to the new carbon economy namely: European and Portuguese Energy Policy, Carbon and Climate Change Policies; European Emissions Tradind Scheme; Voluntary Carbon Management; Carbon Asset Management; Carbon Investment Projects (CDM and JI) and more generally, Sustainable Development. How we do it: Ecoprogresso has a vast experience in areas relating to climate change, carbon management and energy. It has inherited from its origin, a very strong experience in dealing and negotiating internationally within the EU and the UN. Ecoprogresso aims to transmit this knowledge to its clients in order to internalize the new Carbon variable reducing risks and increasing the return of investments. Ecoprogresso holds strong technical and economical expertise in carbon and energy projects. This know how and know why allows it to be permanently attentive to new opportunities, helping clients carry out technical and economic evaluations and assisting them with legislation and regulations, thereby setting a complete framework for project management. In addition, Ecoprogresso created Ecotrade, a service to help and advise Portuguese industrial companies to participate in the European Union Emissions Trading Scheme. Who we do it for: Ecoprogresso has clients in both public and private sectors. Since 2002 Ecoprogresso has been advising the Portuguese Government on international negotiations related to the Kyoto Protocol and its national implementation. It has been chosen by the Ministry of Environment to support Portuguese European Union Presidency on climate change issues during the second half of More than one hundred private companies have chosen Ecoprogresso as its business partner. Ecoprogresso was selected by reference finance companies as technical advisor for the first private Portuguese carbon fund, the Luso Carbon Fund. What makes us Innovative: Ecoprogresso is on the cutting edge of this new carbon industry. Within such a new and fast paced industry, Ecoprogresso has been able to offer quick and effective responses to its clients ever changing needs. The basis for this success is the strong, flexible, multi-disciplinary, dynamic and highly qualified team. Employees are offered training courses on carbon and energy issues, at national level and abroad. Parallel to this, Ecoprogresso possesses a strong conference culture, participating frequently both as attendees and speakers. Certification and Quality Control: Ecoprogresso is a Carbonfree Company meaning it offsets its carbon emissions annually. International Operations and Alliances: Ecoprogresso works with Climate Change Capital in target markets, such as Brazil. Climate Change Capital is a leading investment banking group specialising in the commercial opportunities created by the low carbon economy. Ecoprogresso is currently the only Portuguese member of Powernext Carbon, the European reference exchange for trading carbon allowances. It has opened an office in S. Paulo (Brazil) to work locally in partnership with companies to create and purchase carbon credits from projects that reduce emissions of greenhouse gases. It has also recently taken a strategic equity position on SDC Sair da Casca, SA a leading Portuguese company on Sustainability Development. Human Resources Turnover ( ) 213, ,034 1,031,614 Total Assets ( ) 65, ,730 1,987,673 Exports/Turnover (%) N/A N/A N/A R&D Invest./Turn. (%) N/A N/A N/A 38 39

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