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1 advantedge Services SAGlobal advantedge Microsoft Dynamics AX Services for ISVs, VARs and existing AX users Africa Asia-Pac Europe North America South America

2 About SAGlobal SAGlobal is the largest specialist Microsoft Dynamics AX partner in the world with a geographic reach spread across 6 continents and 18 countries. Established in 1990, SAGlobal has been focused on Microsoft Dynamics ever since the product was launched by Microsoft. Our entire business is based solely on Microsoft Dynamics - it is ALL we do. We have one of the largest resource pools of any Microsoft Dynamics AX partner - bringing you local expertise combined with global reach. With this experience and scale, we are one of the only Partners who work on the entire Microsoft Dynamics AX lifecycle from Product Development (for Microsoft) to Implementation through to Support (training, development & product support). This world-wide presence, in-depth experience and specialization in Microsoft Dynamics AX has given SAGlobal the experience to be the go-to Partner for multi-country, enterprise implementations as well as complex product development projects and other services such as upgrades, or customer support around Microsoft Dynamics AX. This has enabled us to deliver quality solutions, backed by industry expertise to our hundreds of customers across 53 countries. With original roots in Europe, SAGlobal shifted their worldwide headquarters from Europe to Hong Kong in early 2013 and continue to focus and deliver solutions and services around integrated Microsoft Dynamics solutions across North America, Europe, South America, the Middle East, South Asia and the Far East. SAGlobal s Powerhouse of Global Professionals the driving force behind over 2 decades of SAGlobal! Established in 1990, SAGlobal has been in the Microsoft Dynamics business for well over two decades. As a recognized Microsoft Dynamics partner with significant Microsoft awards and recognitions under our belt and a proven track record of hundreds of successful Microsoft Dynamics projects across 53 countries, we continue to forge ahead in the Dynamics AX industry. Working in close collaboration with Microsoft, SAGlobal is one of only a few select Microsoft partners with both core product development as well as implementation expertise on Microsoft Dynamics AX. A one-stop-shop for Microsoft Dynamics AX, we cater to a vast range of service needs for Microsoft, partners, and end-customers alike. Housing a large team of highly skilled professionals dedicated solely to Microsoft Dynamics AX projects, we offer a vast range of consulting, development, and support services for Dynamics AX on a global basis. Our extensive expertise in Microsoft Dynamics AX backed by a proven track record of successful projects spread across geographies enables us to not only help clients discover actionable insights but take giant leaps in operational efficiency and business productivity as well. For more information please visit the services section on our website: SAGlobal: Global Team with Local Expertise! One of the largest resource pools of Microsoft Dynamics AX professionals globally Large consulting team with senior consultants that average over 12 years of ERP consulting experience Extensive experience in consulting, core Dynamics AX development and critical Microsoft Dynamics AX escalation projects SAGlobal was the first organization to work with Microsoft on the outsource development of AX in India Vast industry focus with extensive experience in varied verticals across geographies 2

3 Well over 260 Microsoft Dynamics AX customers worldwide 100% focused on Microsoft Dynamics The number of countries we ve done implementation in 25 years of experience in ERP and Business Financial Software Quick Facts & Numbers offices across 15 countries globally 12 Average number of years of ERP implementation experience of our consultants 6 Presence in six out of seven continents (Antarctica is the final frontier) 3 3rd largest Microsoft Dynamics AX resource pool in the world 4 1 of 4 Super Vendors to Microsoft for Microsoft Dynamics Development 1 Top 1 percentile of ALL Microsoft Partners 22 Offices. 18 Countries. 6 Continents. Iceland Seattle Los Angeles Indianapolis Waterloo Miami Latam New York Morocco UK The Netherlands Luxembourg Germany France Italy India Beijing Japan Wuhan Hong Kong Guangzhou Shanghai Vietnam Malaysia Singapore Sydney 3

4 Awards and Recognition SAGlobal is a highly experienced enterprise software consulting organization - our experience and expertise in enterprise software extends back to 1990 and we ve been a Microsoft Dynamics Partner ever since Microsoft entered the ERP market in As a flexible, adaptable and agile business partner, we participate in several Partner Advisory Boards and have clear industry focus. We hold a Microsoft Gold ERP competency and specialize in the Microsoft Dynamics AX ERP solution which we offer on premise and in the cloud. 9 As a very long standing Microsoft Dynamics Partner present all over the globe, we ve won many global, national and industry specific awards over the years. Some of the recognition we ve won over the years include: Inner Circle A member of Microsoft's Elite Inner Circle - an honor reserved for only 60 Partners Worldwide across product categories. This puts us among the top 1% of all Microsoft Partners worldwide. The Microsoft Dynamics Inner Circle represents an elite group of the most strategic Microsoft Dynamics partners from around the globe, with sales achievements that rank them in the highest class of the Microsoft Dynamics global network of partners. These partners are recognized for their exceptional overall company performance in delivering valuable solutions to Microsoft Dynamics customers. Industry Partner of the Year SAGlobal has won the Professional Services Partner of the Year in its maiden award year. The Microsoft Dynamics Professional Services Partner of the Year Award recognized us as a Microsoft Dynamics partner who has exhibited consistent excellence in providing superior solutions based on Microsoft Dynamics to customers in the professional services industry. In order to win this award, we have demonstrated industry knowledge and expertise, as well as consistent, high-quality, predictable service to Microsoft Dynamics customers. We ve also demonstrated business leadership and success through strong growth in new customer additions and revenue. President s Club Awards The President s Club Award is a national level award that SAGlobal s various offices across the globe have won multiple times, year after year. The Microsoft Dynamics President's Club honors high-performing Microsoft Dynamics partners with commitments to customers that are reflected in their business success and growth. This prestigious group represents the top 5 percent of Microsoft Dynamics partners worldwide. Membership is granted based on their continual, committed efforts aimed at offering solutions that meet the needs of their customers. Country Partner of the Year The Country Partner of the Year award is conferred as a direct result of a local office s outstanding dedication to customer satisfaction through the delivery of innovative business solutions. SAGlobal s Vietnam and Morocco offices were recognized for providing outstanding solutions and services, as well as demonstrating excellent local engagement. 4

5 Microsoft Dynamics AX Services With a wealth of expertise garnered over a decade, we offer a broad spectrum of services spread across the Microsoft Dynamics AX solutions suite spanning requirements capture and analysis, design, development, localization, testing, training, documentation, support, and upgrade. Working in close collaboration with Microsoft, SAGlobal offers proactive business solutions that can help your clients discover actionable insights that lead to informed decisions and enhanced operational efficiency. By virtue of having been in the Dynamics AX arena from the very beginning and having worked on numerous AX projects across verticals, SAGlobal has become a frontrunner in offering services around AX. Serving as testament to the high caliber Dynamics AX services we offer, Microsoft on numerous occasions has named us as the ideal partner to clients that have approached them for AX based services. Our Core Services Product Engineering When you choose SAGlobal for your Dynamics AX implementation, you gain access to a series of extensions to Dynamics AX that no other partner can offer. This includes dozens of enhancements such as: Support Requirements : Development : Localization : Testing : Documentation : End-to-end process of business process analysis, requirement gathering, use case modeling, functional specification designing, and business and legal requirements analysis Core & add-on module development and feature enhancements for Microsoft Dynamics AX and supporting development projects Country specific localization support on Microsoft Dynamics AX Comprehensive testing services including manual/automation, upgrade, multi-user integration, configuration & parameter, security, batch, scorecard, and test case automation testing among others Documentation support on features, localization, user assistance and training manuals on Microsoft Dynamics AX Modernization Upgrade : Migration : Porting : Upgrade of add-ons integrated to previous AX versions Migration from competitive ERP platforms to Dynamics AX Porting from alternate Dynamics ERP solutions including GP, NAV and SL Training : Technical and functional training to IT professionals and organizations looking for Dynamics AX expertise, and post implementation user training services on Microsoft Dynamics AX by Microsoft Certified Business Management Solutions specialists Functional Comprehensive support services & Technical on Microsoft Dynamics AX Support : including help desk / 1st level functional support, Level 2 technical support with issue re-creation and customization, handling escalated issues / audits at customer sites on behalf of Microsoft India, and value added services such as onsite visits, out of hours support, and environment support like backup and recovery among others GRACE Support : Proactive & Reactive Support for Microsoft Dynamics AX. Created to address mission-critical support and eliminate the uncertainty involved in product support, all our support services come under the umbrella of GRACE. By opting the GRACE model, SAGlobal assumes more responsibility providing global support at optimised operational costs and allowing you to focus on your business. Read more here. 5

6 SAGlobal Resource Competencies & Industry Expertise Skilled in a vast variety of competencies, SAGlobal is home to a vast team of professionals dedicated to specific functions around Microsoft Dynamics AX services. Working in close collaboration with each other, these professionals with varied industry expertise from across geographies come together under the SAGlobal umbrella to offer a wide spectrum of tailored AX services. Strengthening our service offerings, the unique industry strategy we employ focuses on varied verticals and caters to critical industry specific needs. Our experience in facilitating the development of vertical based solutions for various industries from the automotive dealers industry to the business products distributors and fleet management systems industry serves as testament to the diverse verticals we cater to and the rich skillset of our global team. Financial Services Industry Professional Services Industry Development Dealerships and DMS Business Intelligence Consulting Manufacturing Training Microsoft Dynamics AX Documentation Educational Institutions Support Upgrade Retail NGOs and Not-for-profit businesses Mining Industry Vast Resource Pool of Global AX Professionals with Extensive Technical and Industry Experience! Functional & Technical Consultants Support Consultants Vietnam Hong Kong USA Brazil Australia India India Europe Europe Africa Japan Australia Singapore Brazil USA China + Hong Kong Having worked on the development of the Great Plains product well before it became part of the Microsoft Dynamics family, SAGlobal has been an integral part of the Dynamics world from a very early stage. As the Microsoft Dynamics ERP offerings suite grew, we have kept pace with our Microsoft Dynamics ERP development and service efforts and today offer comprehensive services around Dynamics AX that has been our primary focus for the past few years. With in-depth experience on AX right from AX version 1.0 through to the latest version of Dynamics AX combined with our global AX consulting resources with up to 12 years experience in Microsoft Dynamics AX alone, we are home to a vast ocean of specialized global AX experts. 6

7 Key Microsoft Dynamics AX Services Clients As a Global company spread across 6 continents, we have a diverse client base and our ability to tailor our services to the needs of our clients is fundamental to our approach. Although each of our clients is unique, the one thing that they have in common is the desire for strong relationships. We are confident in our ability to build an outstanding client relationship, coupled with technical excellence across Microsoft Dynamics AX services. Let s talk (80) ext.703 Mailing Address SAGlobal 7th Floor, 1191 The Second Estate, Avenue, Floor #121, 1800, Dickenson Seattle, Road, WA Bangalore 98101, , USA India 7

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