Issue RB Issue April 2015

Transcription

1 Issue RB Issue April 2015 Welcome to the Weekly Regional Bulletin which is issued every Tuesday and designed to make sure staff have regular access to all key Trust information in one place. If any staff members have any comments or feedback they would like to share with the team, please feel free to get in touch by ing: WINSTON CHURCHILL TRAVELLING FELLOWSHIP The Trust is delighted to congratulate Mike Jackson our Chief Consultant Paramedic on being the first Paramedic to gain this fellowship and from a shortlist of 250 candidates this year. His project is recognising the seriously injured and where to take them and he will be doing a comparison of EMS systems in the USA. Mike said: I feel honoured to have been awarded this prestigious fellowship by the Winston Churchill Foundation especially as this year is such an important year with it being the 50 th anniversary of the death of Sir Winston Churchill. I hope the experience and knowledge I will gain from my fellowship will provide benefits to the Trust, the profession and the patient by improving the delivery of patient care to the seriously injured. Mike will be visiting a variety of EMS and Trauma Centres over a 6 week period including systems in Boston, Washington, Dallas, Atlanta, Texas and Los Angeles LIGHTS, CAMERA, ACTION A film that has been commissioned by North West Ambulance Service will demonstrate the care and compassion shown by colleagues when dealing with emergency patients. With the help of actors and frontline staff from Greater Manchester, the Trust has created two patient journeys that cross paths at hospital. They include a patient with chest pains and a patient who called her GP after suffering from breathing difficulties.

2 The film highlights the thoughts and feelings of patients as they access the emergency service and how the experience can be daunting and emotional. It also shows the considerations of clinical staff when caring for patients and how they work to get the right care. The film is currently in editing and will be shared as soon as it's ready. HAYDOCK PROJECT UPDATE The Haydock Projects Developers, Morely Estates, are pressing on with the plan to implement the works required to obtain mains power to the building. The works to supply mains power will involve some civil works in order to lay the ducting, once this is complete they will be able to pull through the mains cable and connect to the building and while termination and testing is being done NWAS will be in a position to return to site to pick up and commence completion of the fit out. The timescales for this is about 15 working days. The main point at the moment is getting a confirmed date for return to site so we can progress with the plans in line with migration of staff and services. New staff have been appointed and now in post, sadly as part of the changes to the new Regional Logistics Centre some long serving staff members will be leaving the organisation and would like to wish them well in their new ventures and pass on a thank you for their hard work and loyalty in service. LADYBRIDGE TRANSFORMATION UPDATE Phase 1 of the planned work is intended to facilitate the introduction of additional staff to the Ladybridge site at the earliest opportunity and is now in full progress in the lower south and lower east areas of the Lodge. This work focuses on creating an open plan space to accommodate Finance staff from Highfield and Whitefield. Other staff based at Whitefield will move in phase 2. As the Ladybridge Lodge reception has now closed, staff visiting the site must use the buzzer located on the wall inside the building to gain access. The buzzer is connected to the Hall reception during office hours. Outside of office hours visiting staff should go the Hall and will be assisted by the duty guard. All visitors to both sites should report to Ladybridge Hall to be collected by the member of staff they are visiting. NEW BUSINESS SERVICES MODEL A new business services model has been developed for the Ladybridge site which has now been approved by the Executive Management Team. The model is an integral part of the Ladybridge transformation project and aims to provide a fit for purpose corporate business facility which will add significant value to the corporate headquarters of the Trust. The Business Centre will provide an accessible facility to all permanent and transient staff as well as external visitors. Proposed services will include: 2

3 Booking management and audit of the new proposed hot desk facility Management of meeting room booking and usage leading to a central fully managed booking system for all Trust sites in the future Setting up and servicing of meeting rooms Central printer management Admin support to all Directorates on site eg for mail shots, bulk printing, laminating etc. Pro-active management of the on-site archive space. Delivery of site orientation training to new staff including fire and Display Screen Equipment assessments Implementation and management of a Clear Desk Policy Managed link between suppliers, deliveries, colleagues and site storage solutions This work is currently being led by Anne El-Garidi as part of the Ladybridge Transformation Project Group. TRUST BIDS FAREWELL TO MARK BOURNE Recently, the Trust bid farewell to Mark Bourne, Operations Manager after an incredible 30 years service. A gathering was held for Mark, who worked within Macclesfield to thank him for all his hard work over the years for the Trust. Head of Service, Dave Kitchin and Sector Manager Mike Moore attended on the day to present Mark with a commemorative shield. HAPPY RETIREMENT PETER WITTER Peter Witter, Area Service Manager for the Cheshire and Merseyside area, retired from the Trust on Friday 3 April 2014 after 34 years working for the Ambulance Service. Peter started work as a mechanic, later becoming a foreman, supervisor and when the Trust merger took place he became a service manager. Peter had a long and distinguished career with the service and had, over the years, built up a fantastic knowledge of the workings of an ever changing fleet. Peter had also built up working relationships with many of the various teams within NWAS and could be relied upon, when there were difficult situations, to find a solution. Peter had also built up a vast contact network with the support facilities that the Trust workshops call upon and often found solutions to problems to aid our support network. Peter had always dreamed of retiring whilst he was still young enough to remain active to enjoy this portion of his life, which he aims to do whilst enjoying the company of his wife Bren. 3

4 Peter has plans to enjoy many holidays which will culminate in a four month trip to Goa later this year. The Trust would like to thank both Mark and Peter for the commitment and long service to NWAS and we wish them long, happy and healthy retirements. CAPITAL PROGRAMME 2015/16 The Board of Directors has approved the Capital Programme for 2015/16. The total resources identified for the Capital Programme for 2015/16 amounts to 10,578k. This is made up of Depreciation, Sale of Assets and Internal Cash. Depreciation is generated by the on-going depreciation from the Trust s assets. The Trust currently has a number of assets which are identified for disposal. These are: Birkenhead Station, Clitheroe Station, Darwen Station, Preston Station, Formby Ambulance Station, Maghull Ambulance Station and Cadishead Ambulance Station. Internal Cash: The Trust is proposing to use a small amount of the cash balances to support the programme. The proposed schemes are broken down over the following main areas: Vehicles and equipment Workshops Estate IT Change management As NWAS won the 111 contract, capital investment will be required as stated in the bid. An additional 2,200k of Capital and Cash will need to be spent in order to fulfil the requirements. This investment will increase the Capital Programme to 12,778k. The 111 bid includes the depreciation over five years of the contract and therefore the cash position is protected. NEW PTS INFORMATION LINE PATIENT TRANSPORT SERVICE (PTS) The Patient Transport Information Line was launched on the 8 April This dedicated telephone line has been designed to enable staff to signpost patients and Healthcare Professionals to further information in a timely manner, and to also ensure call takers are more available to answers calls without delay. To facilitate this, the Contact Centre Agent transfers the caller to the Information Line advising of the relevant options if requested. The automated Line scripts provide generic information for all users to ensure an excellent patient experience. 4

5 The new Line s development has been led by Sandra Phillpot and her team and importantly offers a free advance booking and on the day booking reminder service to patients, as well as offering alternative transport providers for patients who fail the eligibility criteria and assisting in the delivery of the Trust s Friends and Family Test as well as providing information on our online booking system and other useful patient information. Options available through the new Information Line: Option 1: Information on alternative transport providers Option 2: Information on our text messaging service and Friends and Family survey Option 3: Information regarding our online booking service Option 4: Patient experience information Option 5: Patient travel information TRANSIENT Name/Sector LOSS OF CONSCIOUSNESS: Date A FOCUS GROUP Time Venue STUDY Phil Howcroft - West Thursday, 12 18:00 hours Highfield Station September 2013 Steve Thoburn, a paramedic from Cumbria, is conducting a research Patrick McFadden study as - part of Thursday, a Masters 10 October degree in clinical 18:00 hours research at the Central University of Manchester He is looking for paramedics to Salford Station participate in focus group research. Mike Hynes - East Thursday, 14 November 18:00 hours Rochdale Station The research study aims 2013 to explore the views, attitudes and beliefs of paramedics towards the assessment, diagnosis and management of patients that have experienced a transient loss of Annemarie Rooney - Thursday, 13 February 18:00 hours Sharston Station consciousness South (TLoC) Steve is looking to recruit PARAMEDIC paramedics from EMERGENCY the sectors of North SERVICE Cumbria (PES) and Morecambe bay. Any paramedic role (paramedic, SP, AOM, AP, advanced community paramedic) is welcome to attend. In order to participate, it is necessary that you have clinical experience in assessing patients that have experienced a TLoC. Participation in the study is entirely voluntary. Participants may find that sharing their views and experiences to be a helpful and interesting exercise. Focus Group Dates and Times Tuesday, 28 th April Carlisle West Fire Station, Community room: 12:00 14:00 hrs. Wednesday, 29 th April Kendal Fire Station, Community room: 13:00 15:00 hrs. Tuesday, 19 th May Workington Fire Station, Community room: 13:00 15:00 hrs. All paramedics within these sectors should have received an invitation which contains detailed information about the study. However, if you would like any further information or have any questions about the study, please contact Steve Thoburn on the details provided. Tel (text or call) steven.thoburn@nwas.nhs.uk. PARAMEDIC EMERGENCY SERVICE (PES) 5

6 NHS 111 WEB DEVELOPMENTS LEARNING AND DEVELOPMENT The staff 111 intranet pages have recently been developed and are now available to view. The new pages have more information on the NWAS NHS 111 Service. On the new intranet staff pages there is also a meet the team section with a few key names to keep in mind. On these pages is also a dedicated area for NWAS NHS 111 staff. See the link from the homepage to view the new NWAS NHS 111 pages. STAFF FORUMS WITH CEO There have been two staff forums arranged for NWAS NHS 111 staff to take place with the CEO Bob Williams. These forums will give you a chance to meet the CEO as well as ask any questions that you may have. These forums come as part of the Trust being announced the preferred bidder for the NHS 111 contract in the North West. The first is being held on 22 April from 5pm 6pm and the second on 1 May from 12pm 1pm. We would like as many staff to attend as possible so please inform Vicky Goodall, Communications Officer, if you are intending to join. at Victoria.Goodall@nwas.nhs.uk INCIDENT REPORTING 111 would like to remind everyone about incident reporting. If you have any concerns or issues please raise these through the Incident Report Form Portal on the NWAS Desktop and select the 111 Clinical Governance Team who will investigate any concerns or issues. We would also like to reiterate that if any member/s of staff would like to visit 111 to find out a bit more about what happens and meet some of our staff please contact: Victoria.Goodall@nwas.nhs.uk Staff must either visit outside of shift/working day or seek permission from their direct line manager before visiting. ICT UPDATE WEBMAIL REMINDER In April 2014 the Trust announced that it had procured a number of licenses to allow NWAS users to access trust on their own personal device (for example tablets or smartphones). Originally access had to be requested via your manager, this was simply to save the ICT Service Desk being swamped with hundreds of individual requests. The majority of staff who require access to s via a personal device have been set up. The ICT Service Desk is now in a position to accept requests directly from individuals who require access but didn t originally request via management using the ICT Service Desk Portal (shortcut is on the desktop of all Trust computers): 6

7 When you double click the ICT Service Desk icon you ll see the ICT Service Desk Portal. From here go into the Service Catalogue and then User Administration; complete the form requesting Remote which will be configured in due course. HR UPDATE LEARNING AND DEVELOPMENT THE NEW 2015 NHS PENSION SCHEME NHS Pension arrangements changed on 1 April 2015 through the introduction of a new scheme. If you would like further information about the new the scheme, this is available on the NHS Pensions website: NHS Pension Scheme: Arrangements beyond 1st April In addition to the 2015 Pension Scheme literature available on the website, the Trust has arranged for a pension presentation to be facilitated. The presentation will outline the main features of the new NHS Scheme, a summary of these as detailed below: 1. A Career Average Revalued Earnings (CARE) scheme, with benefits based on a proportion of pensionable earnings each year during your career. 2. A build up rate of 1/54th of each year s pensionable earnings with no limit on the number of years that can be taken into account. This is a higher build up rate than both the 1995 and 2008 sections of the NHS Scheme. 3. Revaluation of active members benefits in line with inflation, currently the Consumer Price Index (CPI), plus 1.5 percent per annum. 4. A normal pension age at which benefits can be claimed without reduction for early payment linked to the same age you are entitled to claim your State Pension. The presentations are open to staff to attend, and are running across three venues: 22 April 2015, pm, Ladybridge Hall, Sycamore or Hawthorne Room, 24 April 2015, 10 11am, Croxteth Community Fire Station, Storrington Avenue, Croxteth, Liverpool, L11 9AP, Conference Room April 2015, 2 3pm, Broughton area office, HR Training Room. There is a seat limit of 30 places at each venue and places cannot be booked beforehand. Attendance will be on first come first served basis. We apologise in advance if some staff cannot be accommodated on arrival at the venue. However, the presentation will be available on the intranet HR Portal: Staff must seek approval from their line manager if they wish to attend during normal working hours and release will be subject to the exigencies of the service. PRE-RETIREMENT WORKSHOPS If you are thinking about retiring in the next five years, why not start planning your future now and book onto the preretirement workshop today? 7

8 During the session you will find out about the financial elements to your retirement, including pensions, and the impact retirement will have on your lifestyle. Workshop dates: Friday 22 May :30-16:30 Stockport Ambulance Station Tuesday 25 August :00-17:00 Salkeld Hall, Cumbria Monday 7 September :30-16:30 Central Ambulance Station Friday 13 November :30-16:30 Runcorn Ambulance Station Monday 22 February :30-16:30 Stockport Ambulance Station Contact the Learning and Development Team for more information and to book your place. NHS NORTH WEST GAMES LEARNING HAVE YOU GOT AND WHAT DEVELOPMENT IT TAKES? The 5 th Annual North West Games is set to take place on 5 July 2015 at Edge Hill University and NWAS needs you to get involved! The games consist of seven sporting events: 5k for NHS staff 2k for family Rounders Badminton Football Netball Golf As well as kids entertainers, face paints, an activity assault course, family picnic and much more! The deadlines for registration are: NWAS COMMUNITY NEWS Golf Friday 24 April (one team per Trust) Sporting events Friday 29 May (one team per event per Trust) 5k run Friday 26 June 2k fun run on the day To register or for more information, please contact Hannah Jones or Naomi Bemment on or Hannah.jones@nwas.nhs.uk / naomi.bemment@nwas.nhs.uk. CONGRATULATIONS GARY DONNAHEY Congratulations to Gary Donnahey, from the Cheshire and Merseyside area who is this year s captain of the Mersey Ambulance Golf Society. 8

9 On Gary s inaugural game at Bolton Old Links he scored a hole in one at the 17 th 158 yard par 3 hole. For Gary who is a member of Childwall Golf Club this was his first ace and the first for a captain of the Golf Society which began in Congratulations Gary, enjoy your year in office! DAVID BURTON 100K RUN FOR CHARITY In June, Parkway RRV Dispatcher David Burton, will be running a 100K race for his chosen charity. David, who has worked at NWAS for nine years, is running the race in support of the Alzheimer s Society. David s parents work for the Alzheimer s Society so he is fortunate to be acutely aware of the great work the organisation does. As well as this David has also seen friends and family members struggle with the affects of dementia and wanted to help out. David has always been into running and has completed a few half marathons but comes from a more cycling background having completed several long distance bike rides, including a few UK coast to coast rides and the fabled Lands End to John O Groats. David Said: Over the last few years, the simplicity of walking, hiking and running long distances has captured my imagination and I have become focused on getting out and about using just my own two feet as often as possible. My motivation for attempting the 100k run is my desire to have some fun, help the Alzheimer s Society and test my grit. I have experienced first-hand how devastating Alzheimer s and dementia can be for those affected and figured whatever little I can do to raise awareness and money can only be a good thing. One of David s toughest challenges yet was the 32 mile Howarth Hobble run he completed in March as part of his training for the Grand Union Challenge 100k run. This was a big step up for him in terms of mileage and with it being off road had lots of knee punishing ups and downs. David Said: I used the day to experiment with my run/walk balance, nutrition options and to work on the mental side of running long distances. Staying focused, determined and keeping a big smile on your face is just as important as having strong quads! If you wish to support David s cause please donate on his Just Giving page at: MILE CHARITY BIKE RIDE On the 9 May 2015, a team of North West Ambulance Service Paramedics (and a couple of friends) will cycle over 100 miles (plus over 6000 feet climb) from the AJ Bell Salford & Sale Rugby Stadium to Llanberis, Wales. Llanberis is the home town of Gareth Jones, a very close friend & colleague who passed away suddenly last year. After consultation with Gareth's family the team have decided to raise money for the CALM charity. They hope to raise a substantial amount of money for this well-deserved charity and thank you in anticipation for any donations. You can donate via their JustGiving page at: 9

10 THE CAMPAIGN AGAINST LIVING MISERABLY, or CALM, is a registered charity, which exists to prevent male suicide in the UK. In 2013, male suicide accounted for 78% of all suicides and is the single biggest cause of death in men aged in England and Wales. UPCOMING PRIDE FESTIVALS All staff are invited to join the LGBT network at the following Pride Events: BLACKPOOL - Saturday 13 June 2015 LIVERPOOL Saturday 1 August 2015 MANCHESTER Saturday 29 August 2015 Uniformed staff are asked to wear their uniform so that they are identifiable to the public as well as employees. For more information please contact LGBT@nwas.nhs.uk or Dominic.Gaffney@nwas.nhs.uk All contact with the network is treated as confidential as per Trust policy. PRESTON CHARITY BIKE RIDE On 9 May 2015 a team will be undertaking a charity bike ride from Broughton EOC to raise money and awareness for Cancer Research UK. The course is around The Guild Wheel in Preston which is a 21 miles long route that encircles the city of Preston, linking the city to the countryside, with many areas within the route being quite hilly. The majority of people taking part are EOC staff and friends/family who are all novice riders. The team are also welcoming anyone who wants to join in with the ride. Lisa Starkie has been the co-ordinator for this ride and so far the team consists of approximately 15 riders, who will be setting off from Broughton EOC at 09:30 prompt so if you want to come along please do and arrive at about 09:00. A charity web donation page has been set up as follows for donations to Cancer Research UK: SUPPORT SQUEEZE BOX Vinny Romano, Advanced Paramedic from the Morecambe Bay Sector, is looking for support for his band Squeeze Box. 10

11 Vinny and his band are one of 100 bands that have been selected to compete in a national competition called Brand New Artist The top 50 bands at the end of the month will go through to the next round which runs for the month of May. The top 50 bands will then become 25 until the end of June where a winner will be found. The winner is the band that receives the most votes. Please show Vinny your support and vote by: Sending an to vote@negart-records-bna.com, putting VOTE in the subject line and 88 in the main body of the . By mobile text platform 88 and send to By landline dial followed by extension 88 Telephone votes cost 50p plus standard network charge. Vinny Said: We are currently ranked 12 th in the competition and would love NWAS staff to support us. We will be donating all money we receive from the votes to both North West Air Ambulance and Great North Air Ambulance. More info at: TH ANNUAL PRESTON HEALTH MELA 2015 The Trust will be in attendance this weekend at the National Forum for Health and Wellbeing 14 th Annual Preston Health Mela. The event takes place on Saturday 18 April 2015, 11am - 4pm, UCLAN Foster Building Preston PR12HE. Visitors will find stalls offering information, top tips and advice from a huge range of health related organisations. The Mela has something for all the family, with dance, face painting, refreshments, head massage, reiki, henna tattoos, reflexology and much more on offer. The aims for this year s event are: To engage and empower the community to lead healthy lifestyles To provide free health checks, advice and personal counselling To encourage the public to make effective and informed use of health resources Admission is free and there is free car parking on the grounds. NWAS will be providing an emergency vehicle to view and basic first aid demonstrations throughout the day using a range of staff and volunteers. NWAS #Team 999 members will also be in attendance. Staff will use the opportunity to engage with the diverse public to promote and heighten awareness of Trust services and in particular appropriate use of Ambulance services to stay safe and healthy. The 2014 Preston Health Mela attracted over 2,500 visitors. 11

12 Further dates in 2015 scheduled for Health Melas in the region are: 27 June 2015 Manchester Health Mela at the Sacred Heart School Baguley - 13 June 2015 East Lancashire Health Mela (Venue TBC) - 12 Sept 2015 Leyland Health Mela at Worden Academy - 03 October 2015 Fylde Coast Health Mela (Venue TBC). TALENT MANAGEMENT PROGRAMME LEARNING 2015 AND DEVELOPMENT FINAL WEEK FOR NOMINATIONS! Are you interested in becoming an Assistant Operations Manager, Senior Paramedic or HART Team Leader? Nominations are required by Friday 17 April Read the vacancy for further details on our Talent Management programme or visit the L&D intranet pages for more information. DISTANCE LEARNING COURSES UPDATE In January 2015, over 180 members of staff expressed an interest in the vast range of distance learning courses available at the time. As at the end of February, 107 people had enrolled. Good luck to everyone currently working towards their chosen level 2 Certificate course! If your situation has changed and you are no longer continuing, please inform the L&D Team via learning.development@nwas.nhs.uk. The L&D Team hope to offer these learning opportunities again in the near future, subject to funding, so keep a look out in the NWAS Bulletin and on the L&D intranet pages here. SCHWARTZ CENTRE ROUNDS - BENEFICIAL TO YOU, OUR COLLEAGUES, OUR PATIENTS AND THE ORGANISATION. We would love for you to join us on what is set to be another unforgettable event on Thursday 07 May 2015 at Haydock Race Haydock Park Racecourse, Merseyside. The topic for this Schwartz Round is The NHS: What makes me proud To book onto this event, please contact Rebecca Leach at: Rebecca.leach@nwas.nhs.uk, confirming your name and job title or click here to register online. For more information, please access the following: Learning and Development intranet pages Twitter - and #SchwartzRounds and read about our NHS colleague s experiences of Schwartz Centre Rounds. UPDATE ON APPRAISALS LEARNING AND DEVELOPMENT In February, having listened to feedback, the further simplified appraisal paperwork was launched to support coaching conversations at appraisals. Briefings and workshops are continuing across the Trust and the number of appraisals taking place is on the increase. 12

13 For year end , 45% of staff currently have an up-to-date appraisal. The target is for 100% of staff in work to have an up-to-date appraisal. However, 276 members of staff (6%) do not have a recorded appraisal date. Are you one of these people? If you have not recently had an appraisal you are encouraged to arrange a date for your appraisal with your manager. From 1 April 2015, appraisals need to be in-line with the principles for pay progression. However, please note that the provisions for increment pay progression in Section 1(a) (England and Wales) and Annex W (England and Wales) of Agenda for Change will continue to apply, except that in England, staff on pay spine points 34 to 54 will not be eligible for incremental pay progression from 1 April 2015 to 31 March Supporting appraisal materials can be found on the L&D intranet pages under the appraisals tab, including a guide for appraisers and appraisees, frequently asked questions, preparation template, paperwork, prompt sheets, and much more: Once an appraisal has taken place the appraiser needs to report the appraiser s name, appraisee s name and the date of the appraisal via appraisals.padr@nwas.nhs.uk or the report appraisals here link on the intranet, to ensure the data appears on the monthly Trust records. The Trust is always seeking to make improvements, so any suggestions can be made via appraisals.padr@nwas.nhs.uk. Coming Soon Women in leadership Conference Keep an eye on the L&D newsfeed and the regional bulletin to find out more. NHS UPDATE LEARNING AND DEVELOPMENT SECAMB INTRODUCES IPHEC CONFERENCE The two-day Innovations for Pre-Hospital Emergency Care Conference will take place in Brighton on May The Agenda for the two days include: Acute Coronary Syndromes, 10 Rules of a Normal ECG, Why A&E is a bad place for STEMI, Importance of CFR s and Survival of patients in OOHCA Resuscitation in Drowning. As well as this and many more there will be workshops, skills labs and open Q&A sessions with leading experts! 13

14 Tickets are available online via For more information, please or call /