Application Information Pack CRM Project Manager

Size: px
Start display at page:

Download "Application Information Pack CRM Project Manager"

Transcription

1 Application Information Pack CRM Project Manager

2 Introduction to Girlguiding Thank you for your interest in the role of CRM Project Manager. This document provides information relating to the above vacancy and should be used for information purposes only. The information does not form part of the terms and conditions of employment. Girlguiding is the leading charity for girls and young women in the UK. Thanks to the dedication and support of 100,000 amazing volunteers, we are active in every part of the UK, giving girls and young women a space where they can be themselves, have fun, build brilliant friendships, gain valuable life skills and make a positive difference to their lives and their communities. We build girls confidence and raise their aspirations. We give them the chance to discover their full potential and encourage them to be a powerful force for good. We are a registered charity with a Royal Charter and Bye Laws. Our income comes from: Membership Subscriptions Trading Income Fundraising Investments We have over 240 employees based throughout the UK: at our Headquarters in central London, Trading Service in Cheshire, and Training and Activity Centres in London, Hampshire, Sussex and Lancashire. In 2014, Girlguiding had more than half a million members including both girls and adults. We are a member of WAGGGS (World Association of Girl Guides and Girl Scouts); which operates in 145 countries and has 10 million members.

3 Organisational chart Chief Executive Deputy Chief Executive Director of Guiding Services Director of Communications & PR IT Services Finance Human Resources Projects Trading Service Training & Activity Centres Youth Programmes Quality & Membership Development Volunteer Support Digital & Creative Communications Fundraising & Marketing PR & Advocacy Executive Directorate SMT

4 The role of CRM Project Manager Girlguiding is in the first year of an exciting 5-year strategic plan which comprises of 4 themes: excellence, voice, access and capacity. Under the capacity strand, a project has been initiated to redevelop Girlguiding s management of contact data using a customer relationship management (CRM) approach The CRM Project Manager role will involve leading the scoping, procurement and implementation of a new MS Dynamics CRM system to deliver benefits across Girlguiding. The post will provide a project management and oversight role to ensure the successful delivery of a fit for purpose CRM system that delivers Girlguiding defined benefits. Due to the nature of the work, regular weekend and evening working will be required, at sites outside of London on occasion, for which time off in lieu will be taken. Applications The closing date for applications is 27 July 2015 at 9am. Please complete the application form and equal opportunities monitoring form and return by to hrvacancies@girlguiding.org.uk. Alternatively, post to Human Resources, Girlguiding, Buckingham Palace Road, London SW1W 0PT. Candidates will be shortlisted on the basis of the application form. Those who are successful at this stage of the process will be invited to attend an interview. Unfortunately we are unable to give feedback to those who are not shortlisted; however, we will, if required, provide feedback to those who have attended an interview. Interviews Interviews will be held in the week commencing 03 August 2015 at Girlguiding, Buckingham Palace Road, London SW1W 0PT. Please note that it is not Girlguiding s policy to reimburse applicants in respect of travel expenses to attend interviews.

5 Job Description Basic job details Job Title: CRM Project Manager Team: TBC Reports to: TBC Directorate: TBC Overall purpose of job Girlguiding is in the first year of an exciting 5-year strategic plan which comprises of 4 themes: excellence, voice, access and capacity. Under the capacity strand, a project has been initiated to redevelop Girlguiding s management of contact data using a customer relationship management (CRM) approach. This senior role will involve leading the scoping, procurement and implementation of a new MS Dynamics CRM system to deliver benefits across Girlguiding. The post will provide a project management and oversight role to ensure the successful delivery of a fit for purpose CRM system that delivers Girlguiding defined benefits. The project is high impact and high risk for both Girlguiding systems and business continuity. The post will involve working in partnership with adult volunteers (both individuals and consultation groups), Girlguiding staff and external suppliers. Main areas of responsibility To project manage the Girlguiding CRM project, a large & complex systems and businesscritical project. The project will include (but is not restricted to) membership contact data, supporter contact data, financial transactional data, marketing and campaigning data, supporter relationship data, legal and regulatory compliance, and capacity to integrate data across online (including the website and social media) and offline activities. This will include: Overseeing the preparation and execution of plans (detailing tasks, timescales, resources, assumptions, risks, costs and dependencies) for the Girlguiding CRM project. Establishing a temporary cross-organisational project team and ensuring effective delegation of tasks whilst providing direction and encouragement to staff delivering project work. Using your experience of relationship management systems, actively managing the evaluation, contracting, and commissioning of new systems to ensure the project objectives are met. Maintaining business relationships with the appointed software provider for this project, ensuring their active engagement with the implementation process and the achievement of stated contractual agreements between both parties. Building strong senior management and stakeholder relationships using your influencing and facilitation skills to manage priorities, scope and ensure delivery of agreed benefits. Regularly communicating with a range of stakeholders and colleagues to ensure resources are available across the key phases of the project, there is business continuity in an environment of technology change and project deliverables and progress are clearly understood. To discuss and agree priorities, changes in resources and changes to project deliverables with the Digital/Programme Board. Ensuring risks and issues arising from the Girlguiding CRM project are effectively managed Working closely with the Digital/Programme Board and project team to ensure that all project and project management related activities and project outputs

6 are sustainable, cost-effective, meet business needs, and are user-focused. Establishing budget tracking and reporting where appropriate, and monitoring project expenditure. Tendering and contract management. Ensuring project quality standards are set, monitored, and achieved. Knowledge and skills To have experience of project/programme management, ideally with experience of managing projects in excess of 750k. To ensure appropriate staff and volunteer involvement in the Girlguiding CRM project and to ensure timely delivery of agreed goods and services. To manage project delivery teams, including external contractors. To prepare and maintain project documentation. To apply the principles of project finance, including monitoring and reporting of the programme s financial status, budgeting, timescale and reporting. Problem solving To identify and resolve problems that may occur in the Girlguiding CRM project by identifying and agreeing the most appropriate solution for each problem, with the least impact on the project s agreed time, quality and cost criteria. These problems are likely to be unprecedented, complicated and/or damaging to the success of the project. To resolve complex situations and to influence stakeholders in reaching outcomes which balance the need to move the organisation forward with the need to respect its values and ethos. To identify projects and programmes within other similar profiled organisations, to learn from best practice and possible approaches. To identify and recommend more efficient working practices within the remit of the brief. To adopt a pragmatic approach to addressing problems in the appropriate timescales, utilising priorities and impact assessments. Innovation To work at a strategic level and to identify possible solutions to a wide range of issues across the organisation using clear thinking, sound judgement and sensitive negotiation skills. To find ways of ensuring that the Girlguiding CRM project does not exceed budget and is delivered to high quality and on time. To negotiate with both external service providers and internal customers. To recognise areas for internal improvement and develop plans for implementing them. Planning & decision-making To produce, maintain and implement a project plan that supports the delivery of the Girlguiding CRM project.

7 To prioritise tasks and allocate work to members of the Girlguiding CRM project team, highlighting and potential resource conflicts to the Digital/Programme Board. To minimise risk to the project through the development of effective risk management strategies and contingency planning. Interpersonal skills To translate business requirements into a number of tangible deliverables and ensure that these are easily understood by all members of the project team. To work with people at all levels, including members of staff, volunteers and external stakeholders, to gain the buy-in required for the successful delivery of projects and programmes. To manage external suppliers effectively to ensure that the best possible levels of service at the best possible value are delivered to Girlguiding. To engage and influence colleagues and volunteers in order to reach a consensus on contentious issues. To ensure that the Digital/Programme Board and other governing groups within Girlguiding are kept appropriately informed of progress and issues in a clear and concise manner. To simplify complicated issues so that they can be clearly and succinctly communicated to audiences of various backgrounds. People development and leading To manage a group of both permanent and fixed-term project resources, including the Girlguiding CRM project team, volunteer stakeholders, and external contractors. To design and facilitate stakeholder workshops. Monetary responsibility To be accountable for a project budget with a value in excess of 750K. To prepare and report on financial status to the Digital/Programme Board. To ensure that the Girlguiding CRM project is delivered in a cost-effective manner at all times to benefit the charity. Additional information This is a key post at a time when Girlguiding is looking to improve its membership processes and systems, and utilisation of data. The Girlguiding CRM project will require a unique blend of strategic thinking, sound project management approaches, and flexibility to deliver the aims of Girlguiding. The post will include travel around the UK and some out-of-hours work. To undertake any other duties that may reasonably be required to fulfil the duties of this post.

8 Person Specification Criteria Assessment Essential or Desirable Skills PRINCE2, AgilePM or other project management A Essential qualification Certification in MSP or equivalent A Desirable Ability to combine logical and lateral thinking to analyse situations and identify a range of practical solutions or actions Ability to lead a project team with varying skills and experience Ability to establish and maintain key relationships with internal and external stakeholders Strong leadership qualities and the ability to motivate cross-organisational project teams to meet tight deadlines Experience of: Proven delivery of a large-scale MS Dynamics CRM implementation Managing budgets in excess of 750K A/I Desirable Matrix and virtual team management A/I Desirable Maintaining the alignment projects to organisational strategic direction Working at a senior level within a complex organisation A/I Desirable Leading people through a process of change Working in partnership with volunteers A/I Desirable Knowledge of: Project management tools (such as MS Project) and Microsoft Office applications Business analysis techniques and standards A/I Desirable Risk management techniques and applying them to project and programme management The relevance of the Data Protection Act and other legislation on business processes and practices A/I Desirable Values Commitment to the aims of Girlguiding A/I Desirable An appreciation of equal opportunities and its impact on the work of the organisation A = Application Form I = Interview T = Test

9 Terms & Conditions Contract Type This post is a full-time, 2 year fixed term post. Location You will be based at Girlguiding, Buckingham Palace Road, London SW1W 0PT. However, on occasions you may be required to perform your duties, on a temporary or permanent basis, from any other Girlguiding premises within a reasonable travelling distance of this location. You may be required to travel inside the UK on business of the Charity. Salary/Rate Your salary for the position is 42, per annum (includes London Weighting). Working Hours Normal hours of work are Monday to Friday 9am to 5pm with one hour for lunch. However, you may be required to work at times other than and in addition to your normal hours of work. Probationary Period The post will be subject to a probationary period of 26 weeks. Medical Check Upon successful appointment, you will be required to complete a medical questionnaire. Employment is subject to satisfactory receipt of a medical check. Holidays 25 days paid holiday per annum plus bank holidays. This increases after two years services as on 1 January to 26 days, and then a further one day for every two years of service, up to a maximum of 30 days for 10 years service and above. Holidays and bank holiday allowance will be pro-rata for part-time and fixed-term employees.

10 Terms & Conditions Notice Period During the probationary period, the period of notice required is one week by either party; and 12 weeks thereafter. Benefits Pension Scheme Upon completion of three months service you will be eligible to join the Girlguiding Group Personal Pension scheme. The scheme is contributory. Full details are available from Human Resources. Interest-Free Season Ticket Loan You may apply for a loan to assist you with your journey to work upon successful completion of the probationary period. Simply Health You will have access to a voluntary healthcare plan that provides cash to employees to cover the cost of everyday healthcare, dental and optical bills. For more information regarding the employee benefits at Girlguiding, please refer to the Employee Benefits Guide in the benefits section of the website.

Application Information Pack Membership Business Analyst

Application Information Pack Membership Business Analyst Application Information Pack Membership Business Analyst Introduction to Girlguiding Thank you for your interest in the role of Membership Business Analyst. This document provides information relating

More information

Application Information Pack Digital Project Intern

Application Information Pack Digital Project Intern Application Information Pack Digital Project Intern Introduction to Girlguiding Thank you for your interest in the role of Digital Project Intern. This document provides information relating to the above

More information

Application Information Pack Digital Editor

Application Information Pack Digital Editor Application Information Pack Digital Editor Introduction to Girlguiding Thank you for your interest in the role of Digital Editor. This document provides information relating to the above vacancy and should

More information

Application Information Pack Governance Manager

Application Information Pack Governance Manager Application Information Pack Governance Manager Introduction to Girlguiding Thank you for your interest in the role of Governance Manager. This document provides information relating to the above vacancy

More information

Application Information Pack Digital Communications Manager Fixed term contract 12 months

Application Information Pack Digital Communications Manager Fixed term contract 12 months Application Information Pack Digital Communications Manager Fixed term contract 12 months Introduction to Girlguiding Thank you for your interest in the role of Digital Communications Manager. This document

More information

Application Information Pack Supporter Development Manager

Application Information Pack Supporter Development Manager Application Information Pack Supporter Development Manager Introduction to Girlguiding Thank you for your interest in the role of Supporter Development Manager. This document provides information relating

More information

Application Information Pack Film and Photography Producer

Application Information Pack Film and Photography Producer Application Information Pack Film and Photography Producer Introduction to Girlguiding Thank you for your interest in the role of Film and Photography Producer. This document provides information relating

More information

Application Information Pack HR Assistant Maternity cover Fixed term contract 10 months

Application Information Pack HR Assistant Maternity cover Fixed term contract 10 months Application Information Pack HR Assistant Maternity cover Fixed term contract 10 months Introduction to Girlguiding Thank you for your interest in the role of HR Assistant (maternity cover).this document

More information

Application Information Pack Administrative Assistant Foxlease

Application Information Pack Administrative Assistant Foxlease Application Information Pack Administrative Assistant Foxlease Introduction to Girlguiding Thank you for your interest in the role of Administrative Assistant. This document provides information relating

More information

Application Information Pack Growing Guiding Administrator Full Time Fixed term contract 12 months. Girlguiding Midlands

Application Information Pack Growing Guiding Administrator Full Time Fixed term contract 12 months. Girlguiding Midlands Application Information Pack Growing Guiding Administrator Full Time Fixed term contract 12 months Girlguiding Midlands Thank you for your interest in the role of Growing Guiding Administrator. This document

More information

Marketing Manager Application Pack

Marketing Manager Application Pack Closing date: 15 February 2016 at 9am Marketing Manager Application Pack 38,355-43,885 (inc LW) London What our staff say about Girlguiding Girlguiding participates in the Charity Pulse Staff Satisfaction

More information

HR Officer Application Pack

HR Officer Application Pack Closing date: Friday 08 April 2016 at 5pm HR Officer 29,462-33,586 (inc LW) London What our staff say about Girlguiding Girlguiding participates in the Charity Pulse Staff Satisfaction Survey conducted

More information

The Role of a Girlguiding London and South East England Bank Account

The Role of a Girlguiding London and South East England Bank Account Application Information Pack Finance Manager Part-time 10 hours per week Fixed term contract 12 months Girlguiding LaSER (London and South East England Region) Thank you for your interest in the role of

More information

Job Description Website Project Manager

Job Description Website Project Manager Job Description Website Project Manager Part time - 20 hours per week 12 month fixed term contract Introduction to Girlguiding Anglia Thank you for your interest in the role of Girlguiding Anglia Website

More information

CANDIDATE INFORMATION PACK

CANDIDATE INFORMATION PACK CANDIDATE INFORMATION PACK World Cancer Research Fund UK Donor Development Manager Closing date: 5pm, Friday 6 th October 205 This pack includes: WELCOME LETTER ABOUT THE ROLE JOB DESCRIPTION PERSON SPECIFICATION

More information

JOB DESCRIPTION. Design, Exhibitions and Future Plan. Department/Section: Projects. Pay band: 3. Background

JOB DESCRIPTION. Design, Exhibitions and Future Plan. Department/Section: Projects. Pay band: 3. Background JOB DESCRIPTION Job Title: Client Project Manager Division: Design, Exhibitions and Future Plan Department/Section: Projects Pay band: 3 Reporting to: Head of Projects Background The work of the Projects

More information

JOB DESCRIPTION. Animal welfare promotions

JOB DESCRIPTION. Animal welfare promotions A JOB DESCRIPTION Job Title: Division: Department/Region/Section: Location: Reports to: Responsible for: Grade: e-marketing analyst Animal welfare promotions e-marketing Headquarters Head of e-marketing

More information

Director of Income Generation job description and person specification

Director of Income Generation job description and person specification Director of Income Generation job description and person specification Job title Reporting to Key relationships Responsible for Director of Income Generation Chief Executive Internal: CEO, Executive Strategy

More information

JOB DESCRIPTION. 1. JOB TITLE: Senior Project Officer: CRM Business Relationship Management. 4. DEPARTMENT: Learning and Information Services (LIS)

JOB DESCRIPTION. 1. JOB TITLE: Senior Project Officer: CRM Business Relationship Management. 4. DEPARTMENT: Learning and Information Services (LIS) JOB DESCRIPTION 1. JOB TITLE: Senior Project Officer: CRM Business Relationship Management 2. HRMS REFERENCE NUMBER: HRMS/12234 3. ROLE CODE: SPOLIS 4. DEPARTMENT: Learning and Information Services (LIS)

More information

Director of Communications. Ref: DC14/15. Candidate Brief

Director of Communications. Ref: DC14/15. Candidate Brief Ref: DC14/15 Candidate Brief December 2015 Job Title: Reporting to: Salary: Location: Website: Director of Communications Chief Executive (Nigel Edwards) Competitive package London www.nuffieldtrust.org.uk

More information

UoD IT Job Description

UoD IT Job Description UoD IT Job Description Role: Projects Portfolio Manager HERA Grade: 8 Responsible to: Director of IT Accountable for: Day to day leadership of team members and assigned workload Key Relationships: Management

More information

HR ADVISOR JUNE 2015

HR ADVISOR JUNE 2015 HR ADVISOR JUNE 2015 About Us With a history reaching back more than a century, King Edward VII s Hospital is dedicated to offering its patients the most up to date treatment facilities in the UK. Together

More information

Digital Project Manager

Digital Project Manager Digital Project Manager Recruitment Pack December 2014 www.wagggs.org +44 (0) 20 7794 1181 World Bureau, Olave Centre, 12c Lyndhurst Road, London NW3 5PQ 100 years of experience behind us, 100 years of

More information

J O B D E S C R I P T I O N BUSINESS SYSTEMS FUNCTIONAL LEAD

J O B D E S C R I P T I O N BUSINESS SYSTEMS FUNCTIONAL LEAD J O B D E S C R I P T I O N BUSINESS SYSTEMS FUNCTIONAL LEAD Location: Directorate: Reports to: Grade: Canary Wharf Customer Services & Resources Applications and Development Manager B JOB PURPOSE This

More information

JOB DESCRIPTION. To ultimately liaise with departmental editors across the institution regarding development of their areas of the corporate site.

JOB DESCRIPTION. To ultimately liaise with departmental editors across the institution regarding development of their areas of the corporate site. 1. JOB TITLE: Web Designer JOB DESCRIPTION 2. HRMS REFERENCE NUMBER: HRMS/10177c 3. ROLE CODE: WDESMRA 4. DEPARTMENT: Marketing Recruitment and Admissions 5. JOB PURPOSE: To support and develop the University

More information

Assistant Director, Digital and Volunteer Communications. Applicant Information Pack

Assistant Director, Digital and Volunteer Communications. Applicant Information Pack Assistant Director, Digital and Volunteer Communications Applicant Information Pack Contents Page 3 Introduction Page 4 Job Description Page 7 Personal Specification Page 10 Terms and Conditions of Employment

More information

Programme manager Recruitment pack

Programme manager Recruitment pack Programme manager Recruitment pack July 2013 1. Introduction Welcome to the recruitment pack for programme manager at Local Trust, the charity running Big Local and maybe in the future, other programmes

More information

Work with the business to establish the priority of the project within the context of QAA's portfolio of initiatives.

Work with the business to establish the priority of the project within the context of QAA's portfolio of initiatives. Job title: Project Manager Band: 5 Group: Work location: Responsible to: Resources Gloucester Portfolio Manager Job purpose QAA has established a Project Management Office (PMO) to coordinate the delivery

More information

Senior Project Manager

Senior Project Manager Senior Project Manager Applications are invited for the position of a Senior Project Manager for UCL Consultants Ltd. The following application information is enclosed: 1. Information on UCL Consultants

More information

Information pack for the role of Education and Development Project Manager Find a Future

Information pack for the role of Education and Development Project Manager Find a Future Information pack for the role of Education and Development Project Manager Find a Future August 2015 Context Find a Future is the educational organisation that brings together WorldSkills UK Skills Competitions,

More information

Video Producer. Ref No. A69/2016. Permanent Full time. March 2016

Video Producer. Ref No. A69/2016. Permanent Full time. March 2016 Video Producer Ref No. A69/2016 Permanent Full time March 2016 Greenpeace defends the natural world and promotes peace by investigating, exposing and confronting environmental abuse, and championing environmentally

More information

Job description. Senior Direct Marketing Officer

Job description. Senior Direct Marketing Officer Job description Job title Department Responsible to Responsible for Salary Hours Based at Senior Direct Marketing Officer Fundraising Department Head of Public Fundraising No direct reports Starting salary

More information

JOB DESCRIPTION. 1. JOB TITLE: Procurement Officer 2. HRMS REFERENCE NUMBER: HRMS/13024 3. ROLE CODE: 4. DEPARTMENT: Chief Financial Officer

JOB DESCRIPTION. 1. JOB TITLE: Procurement Officer 2. HRMS REFERENCE NUMBER: HRMS/13024 3. ROLE CODE: 4. DEPARTMENT: Chief Financial Officer JOB DESCRIPTION 1. JOB TITLE: Procurement Officer 2. HRMS REFERENCE NUMBER: HRMS/13024 3. ROLE CODE: 4. DEPARTMENT: Chief Financial Officer 5. ORGANISATION CHART: Chief Financial Officer Deputy Bursar

More information

Digital Communications Executive 1 year fixed term contract. Applicant Information Pack

Digital Communications Executive 1 year fixed term contract. Applicant Information Pack Digital Communications Executive 1 year fixed term contract Applicant Information Pack Contents Page 3 Page 4 Page 6 Page 8 Introduction Job Description Personal Specification Terms and Conditions of Employment

More information

Job Pack. Appointment of Investigators. Information for candidates. Job Description. Person Specification

Job Pack. Appointment of Investigators. Information for candidates. Job Description. Person Specification Job Pack Appointment of Investigators Information for candidates Job Description Person Specification Information for candidates Location 2 Marsham Street, Westminster. Please note that to work in this

More information

Job Description. Senior Digital Fundraising Officer. Responsible for line managing (posts) n/a

Job Description. Senior Digital Fundraising Officer. Responsible for line managing (posts) n/a Job Description Job title Reporting to (post) Responsible for line managing (posts) Grade Department/section Hours of work Post covers Located at Type of contract Senior Digital Fundraising Officer Digital

More information

Head of Marketing & Communications. Job pack August 2015. 1 P a g e

Head of Marketing & Communications. Job pack August 2015. 1 P a g e Head of Marketing & Communications Job pack August 2015 1 P a g e Dear Applicant Recruitment of Head of Marketing & Communications Thank you for your interest in this position at Bowel Cancer UK. This

More information

To find out more about the Notting Hill Housing team, go to www.lovewhereyouwork.org.uk/bigpicture

To find out more about the Notting Hill Housing team, go to www.lovewhereyouwork.org.uk/bigpicture Notting Hill Housing T 020 8357 5000 1 Butterwick F 020 8357 5299 Rear of the Metro Building jobs@nhhg.org.uk Hammersmith W6 8DL Hello Thanks for asking about the Housing Officer role Notting Hill Housing.

More information

TECHNICAL MANAGER JOB DESCRIPTION

TECHNICAL MANAGER JOB DESCRIPTION TECHNICAL MANAGER JOB DESCRIPTION - Introduction is one of the flagship arts organisations for the East of England. We are one of the most significant arts festivals in the UK with a reputation for innovative

More information

JOB DESCRIPTION. 1. JOB TITLE: LIS Graphic Design Manager 2. HRMS REFERENCE NUMBER: HRMS/13338 3. ROLE CODE: GDMGRLIS

JOB DESCRIPTION. 1. JOB TITLE: LIS Graphic Design Manager 2. HRMS REFERENCE NUMBER: HRMS/13338 3. ROLE CODE: GDMGRLIS JOB DESCRIPTION 1. JOB TITLE: LIS Graphic Design Manager 2. HRMS REFERENCE NUMBER: HRMS/13338 3. ROLE CODE: GDMGRLIS 4. DEPARTMENT: Learning and Information Services 5. ORGANISATION CHART: 6. JOB PURPOSE:

More information

Vacancy Notice. Job Description. Scope of the job

Vacancy Notice. Job Description. Scope of the job Vacancy Notice This notice gives details of a current vacancy in the House of Lords. To apply for this post, please ensure you complete all sections of our current application form (PDF) found at http://www.parliament.uk/about/working/jobs/

More information

Digital Communications Manager. Applicant Information Pack

Digital Communications Manager. Applicant Information Pack Digital Communications Manager Applicant Information Pack Contents Page 3 Page 4 Page 6 Page 8 Introduction Job Description Personal Specification Terms and Conditions of Employment Introduction Thank

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF RETAIL MARKETING EXECUTIVE

INFORMATION PACK FOR APPLICANTS FOR THE POST OF RETAIL MARKETING EXECUTIVE INFORMATION PACK FOR APPLICANTS FOR THE POST OF RETAIL MARKETING EXECUTIVE Information Pack for Recruitment FT Flexi-time London - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description: Job Title:

More information

Web Redesign Project Manager (24 months Fixed Term Contract) Candidate Information Brief. August 2015

Web Redesign Project Manager (24 months Fixed Term Contract) Candidate Information Brief. August 2015 Web Redesign Project Manager (24 months Fixed Term Contract) Candidate Information Brief August 2015 Dear Candidate, Re: Web Redesign Project Manager (24 months Fixed Term Contract) Thank you for expressing

More information

JOB DESCRIPTION. To take design and developmental responsibility for the University s outward-facing web sites in liaison with the Web Manager.

JOB DESCRIPTION. To take design and developmental responsibility for the University s outward-facing web sites in liaison with the Web Manager. 1. JOB TITLE: Front-End Developer JOB DESCRIPTION 2. HRMS REFERENCE NUMBER: HR15008a 3. ROLE CODE: WEBDEVMRA 4. DEPARTMENT: Marketing Recruitment and Admissions 5. ORGANISATION CHART: See Appendix A 6.

More information

Accountant. Applications are invited for the position of Accountant for UCL Consultants Ltd.

Accountant. Applications are invited for the position of Accountant for UCL Consultants Ltd. Accountant Applications are invited for the position of Accountant for UCL Consultants Ltd. The following application information is enclosed: 1. Information on UCL Consultants & UCL 2. Job Description

More information

Manager, Envision Bristol (Nine-month contract) Job Application Pack

Manager, Envision Bristol (Nine-month contract) Job Application Pack Manager, Envision Bristol (Nine-month contract) Job Application Pack January 2013 About Envision Envision provides young people with the opportunity to make a difference. The charity was set up by young

More information

London Strengthening Communities Support Officer

London Strengthening Communities Support Officer London Strengthening Communities Support Officer Job Pack Sova is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers

More information

About Teach First. Job purpose. About the team. Who this role might suit and where might it lead you next?

About Teach First. Job purpose. About the team. Who this role might suit and where might it lead you next? Job title: Associate Director of Network Management, Programme Division Department: Community Impact Location: London Contract type: Permanent Closing date: 23/07/2014 About Teach First How much you achieve

More information

JOB DESCRIPTION. Digital communications manager. Senior digital comms officer, digital comms officer

JOB DESCRIPTION. Digital communications manager. Senior digital comms officer, digital comms officer A JOB DESCRIPTION Job Title: Division: Department: Location: Reports to: Responsible for: Grade: Digital communications manager Communications Digital media Southwater HQ Head of digital media Senior digital

More information

RECRUITMENT PACK BUSINESS SUPPORT ADMINISTRATOR

RECRUITMENT PACK BUSINESS SUPPORT ADMINISTRATOR RECRUITMENT PACK BUSINESS SUPPORT ADMINISTRATOR Chief Executive: Rick Henderson Chair: Ann Skinner Charity Registration No. 1089173 Company Registration No. 4313826 CONTENTS 1. INTRODUCTION... 3 2. ABOUT

More information

Recruitment of Communications & Marketing Officer (Part-time): Information Pack

Recruitment of Communications & Marketing Officer (Part-time): Information Pack Recruitment of Communications & Marketing Officer (Part-time): Information Pack This information pack provides information for prospective candidates interested in applying for the post of Communications

More information

Act as first point of contact for companies supplying information for the May Festival brochure

Act as first point of contact for companies supplying information for the May Festival brochure COMMUNICATIONS ASSISTANT JOB DESCRIPTION is one of the flagship arts organisations for the East of England. We are one of the most significant arts festivals in the UK with a reputation for innovative

More information

January 2016. Brand and Campaigns Executive: Information for Candidates

January 2016. Brand and Campaigns Executive: Information for Candidates January 2016 Brand and Campaigns Executive: Information for Candidates Thank you for expressing interest in the role of Brand and Campaigns Executive. We have compiled this information pack to tell you

More information

Information and Communication Technology (ICT) Corporate Services Head of ICT 40,338-45,656 a year

Information and Communication Technology (ICT) Corporate Services Head of ICT 40,338-45,656 a year JOB DESCRIPTION Job Title Department Division Reports to Salary Range ICT Digital Asset Management System (DAMS) Manager Information and Communication Technology (ICT) Corporate Services Head of ICT 40,338-45,656

More information

Please see the full job description at the end of this document for full details on the Qualifications and Experience required for this role.

Please see the full job description at the end of this document for full details on the Qualifications and Experience required for this role. Title of Post Research Manager Location Christchurch Square, Dublin 8. Employment Type Fulltime (37 hrs) and Permanent Salary 50,209-65,505 Contact Person Helena Nolan 01 4530355 To apply, email application

More information

Business and Governance. Digital Media Manager. 35,527-40,202 per annum. Fixed Term to July 2014. 36 hours net per week

Business and Governance. Digital Media Manager. 35,527-40,202 per annum. Fixed Term to July 2014. 36 hours net per week JOB DESCRIPTION Job Title Department Division Reports to Salary Range Term Hours Digital Producer, First World War and atrium galleries Digital Media Business and Governance Digital Media Manager 35,527-40,202

More information

Job Information Pack. Facilities Assistant Tower Hill, London. March 2014 ALZHEIMER S SOCIETY

Job Information Pack. Facilities Assistant Tower Hill, London. March 2014 ALZHEIMER S SOCIETY Job Information Pack Facilities Assistant Tower Hill, London March 2014 Alzheimer s Society, Devon House, 58 St Katharine s Way, London. Telephone +44 (0) 20 7423 3500. Fax 020 7423 3501 Email info@alzheimers.org.uk

More information

Job Description. 1. JOB TITLE: Web Developer (Inter- University Systems) 4. DEPARTMENT: Faculty of Health and Social Care

Job Description. 1. JOB TITLE: Web Developer (Inter- University Systems) 4. DEPARTMENT: Faculty of Health and Social Care Job Description 1. JOB TITLE: Web Developer (Inter- University Systems) 2. HRMS REFERENCE NUMBER: HRMS/11090 3. ROLE CODE: WDHSC 4. DEPARTMENT: Faculty of Health and Social Care 5. ORGANISATION CHART:

More information

JOB DESCRIPTION. Financial Services and Support. Lead Service Desk Analyst

JOB DESCRIPTION. Financial Services and Support. Lead Service Desk Analyst a JOB DESCRIPTION Job Title: Division: Department/Region/Section: Location: Reports to: Responsible for: Grade: Service Desk Analyst Financial Services and Support Information Systems & Support HQ, Southwater

More information

JOB DESCRIPTION. Payroll Supervisor. Payroll Assistants

JOB DESCRIPTION. Payroll Supervisor. Payroll Assistants JOB DESCRIPTION 1. JOB TITLE: Payroll Supervisor 2. HRMS REFERENCE NUMBER: HRMS/12231 3. ROLE CODE: PAYSUP 4. DEPARTMENT: HRM and Payroll Services 5. ORGANISATION CHART: Payroll Manager Payroll Supervisor

More information

Development. London, with regular travel across England and Wales

Development. London, with regular travel across England and Wales Job Description Job title: Salary grade: Responsible to: Responsible for: Department: Hours of work: Post covers: Located at: Type of contract: Network Relationship Manager E Head of Network Relations

More information

Senior Project Manager (Web Content Management)

Senior Project Manager (Web Content Management) Senior Project Manager (Web Content Management) IT Services Portfolio & Project Management Office Salary Grade 8-40,046 to 45,053 per annum Fixed term contract for 2 years (** see below for contract information)

More information

January 2016. Communications Manager: Information for Candidates

January 2016. Communications Manager: Information for Candidates January 2016 Communications Manager: Information for Candidates Thank you for expressing interest in the role of Communications Manager. We have compiled this information pack to tell you more about The

More information

Policy & Corporate Governance Manager (maternity cover) Thank you for your interest in the above position at DACS.

Policy & Corporate Governance Manager (maternity cover) Thank you for your interest in the above position at DACS. 12 September 2013 Dear Applicant, Policy & Corporate Governance Manager (maternity cover) Thank you for your interest in the above position at DACS. We are delighted to enclose a DACS job application pack.

More information

Provide support and cover for other Lead Administrators, as well as support and cover for other members of the team.

Provide support and cover for other Lead Administrators, as well as support and cover for other members of the team. Job title: Lead Administrator Band: 3 Group: Work location: Responsible to: Resources Gloucester Business Support Manager Job purpose The Lead Administrator will be a member of the Business Support Team

More information

Further Particulars. Financial Reporting Analyst (Ref 460) Job Description Financial Reporting Analyst (Ref 460)

Further Particulars. Financial Reporting Analyst (Ref 460) Job Description Financial Reporting Analyst (Ref 460) Further Particulars Financial Reporting Analyst (Ref 460) Full time, permanent Salary 23,437-35,081 in the IDS Grade 6 range About IDS IDS is a leading global charity for research, teaching and information

More information

Digital Communications Executive Front End Website Developer. 1 year fixed term contract Applicant Information Pack

Digital Communications Executive Front End Website Developer. 1 year fixed term contract Applicant Information Pack Digital Communications Executive Front End Website Developer 1 year fixed term contract Applicant Information Pack Contents Page 3 Introduction Page 5 Job Description Page 9 Personal Specification Page

More information

JOB DESCRIPTION. 1. JOB TITLE: Assistant Procurement Officer. 4. DEPARTMENT: Chief Financial Officer/Bursar s Office

JOB DESCRIPTION. 1. JOB TITLE: Assistant Procurement Officer. 4. DEPARTMENT: Chief Financial Officer/Bursar s Office JOB DESCRIPTION 1. JOB TITLE: Assistant Procurement Officer 2. REFERENCE NUMBER: HR13297a 3. ROLE CODE: APOBO 4. DEPARTMENT: Chief Financial Officer/Bursar s Office 5. ORGANISATION CHART: Chief Financial

More information

Lancashire Constabulary Headquarters, Hutton, Preston Business Support Department

Lancashire Constabulary Headquarters, Hutton, Preston Business Support Department Job Title: Temporary Project Support Officer Salary Range: 21,402 to 23,790 per annum (LC 6) Location: Department: Permanent / Temporary: Hours Per Week: 37 Rota: Reference No: S120-15 Lancashire Constabulary

More information

Conference Producer. Candidate Information Brief

Conference Producer. Candidate Information Brief Conference Producer Candidate Information Brief June 2016 Dear Candidate, Re: Conference Producer Thank you for expressing an interest in the role of Conference Producer. The Events function within the

More information

Social Media Coordinator Application Pack

Social Media Coordinator Application Pack Closing date: 27 June 2016 at 9am Social Media 31,439-35,887 (inc LW) London What our staff say about Girlguiding Girlguiding participates in the Charity Pulse Staff Satisfaction Survey conducted by Birdsong

More information

Conservation Programme Manager Humberhead Levels

Conservation Programme Manager Humberhead Levels Conservation Programme Manager Humberhead Levels Context The Trust operates throughout the traditional county of Yorkshire (i.e. all of the Yorkshire and Humber region except North Lincolnshire) from the

More information

JOB DESCRIPTION. POST: CRM Manager DATE: October 2015. SERVICE: Marketing POST NO: SMG-M15

JOB DESCRIPTION. POST: CRM Manager DATE: October 2015. SERVICE: Marketing POST NO: SMG-M15 JOB DESCRIPTION POST: CRM Manager DATE: October 2015 SERVICE: Marketing POST NO: SMG-M15 STARTING DATE: As soon as possible SALARY RANGE: Grade 6, 26,274 to 31,342 per annum HOURS: Full time, 37 per week

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF DIGITAL MARKETING ASSISTANT

INFORMATION PACK FOR APPLICANTS FOR THE POST OF DIGITAL MARKETING ASSISTANT INFORMATION PACK FOR APPLICANTS FOR THE POST OF DIGITAL MARKETING ASSISTANT Information Pack for Recruitment FT Flexi-time London - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description Job Title:

More information

Head of Human Resources Change Director 31,777-35,958 36 hours net 11 months fixed term contract (Maternity Cover)

Head of Human Resources Change Director 31,777-35,958 36 hours net 11 months fixed term contract (Maternity Cover) JOB DESCRIPTION Job Title Department Reports to Director of Division Salary Range Hours Term Human Resources Advisor Human Resources Head of Human Resources Change Director 31,777-35,958 36 hours net 11

More information

Job description. Digital Marketing Officer External Relations Information

Job description. Digital Marketing Officer External Relations Information Job description Job title Department Responsible to Salary Hours Based at Digital Marketing Officer External Relations Information Head of Information Starting salary of 27,388 pa, including a basic salary

More information

Internal Communications Executive. Applicant Information Pack

Internal Communications Executive. Applicant Information Pack Internal Communications Executive Applicant Information Pack Contents Page 3 Page 4 Page 5 Page 8 Introduction Job Description Personal Specification Terms and Conditions of Employment Introduction Thank

More information

Job Description. Membership Officer N/A

Job Description. Membership Officer N/A Job Description Post Location Responsible to Responsible for: Membership Officer London Business Director N/A Salary: Hours: Negotiable based on Experience Full time 35 hours per week over 5 days Main

More information

JOB DESCRIPTION. 1. JOB TITLE: Post-doctoral Researcher in Islamic Studies. 4. DEPARTMENT: Theology and Religious Studies. Head of Department

JOB DESCRIPTION. 1. JOB TITLE: Post-doctoral Researcher in Islamic Studies. 4. DEPARTMENT: Theology and Religious Studies. Head of Department JOB DESCRIPTION 1. JOB TITLE: Post-doctoral Researcher in Islamic Studies 2: HRMS REFERENCE NUMBER: HRMS/13277 3. ROLE CODE: FINRES2 4. DEPARTMENT: Theology and Religious Studies 5. ORGANISATION CHART:

More information

Supporter and Journey Planning Manager

Supporter and Journey Planning Manager Supporter and Journey Planning Manager Fixed Term Contract (Maternity cover - up to 12 months) / Full time Greenpeace defends the natural world and promotes peace by investigating, exposing and confronting

More information

MARKET RESEARCH OFFICER

MARKET RESEARCH OFFICER MARKET RESEARCH OFFICER JOB DETAILS - CONTENTS Page 2 Page 3 Page 5 Page 6 Page 7 Advertisement Job Description Person Specification Conditions of Service Summary and Staff Benefits Information on Trinity

More information

Arctic Oil Campaigner

Arctic Oil Campaigner Arctic Oil Campaigner Fixed Term (12 months) / Full time Greenpeace defends the natural world and promotes peace by investigating, exposing and confronting environmental abuse, and championing environmentally

More information

Senior Legal Affairs Executive Company Commercial Applications - A Guide

Senior Legal Affairs Executive Company Commercial Applications - A Guide Senior Legal Affairs Executive Company Commercial Applications are invited for the position of Senior Legal Affairs Executive Company Commercial in the Business & Legal Affairs Section of UCL Business

More information

Human Resources Trainee

Human Resources Trainee Human Resources Trainee SUMMARY INFORMATION HR TRAINEE (Vacancy Number 351) Duration 3 years Salary 16,131 to 18,588 per annum Entry qualifications English and Maths Highers What is HR? Human Resources

More information

Project Accountant (Ref:709)

Project Accountant (Ref:709) VACANCY PARTICULARS Project Accountant (Ref:709) Hours per week: 35 (1.0FTE) Contract type: Fixed Term for 9 months Grade: 6 Salary: 24,788-37,024 per annum, pro rata Closing date: Monday 29th February

More information

Quality Assurance Manager (Education)

Quality Assurance Manager (Education) Quality Assurance Manager (Education) Job Description & Person Specification Reporting to: Salary: Hours: Chief Executive 34,000 full time equivalent salary; ( 27,200 for 28 hours a week; 20,400 for 21

More information

Strategy & Planning Manager Executive Office Location: London Closing date: 27 September 2015

Strategy & Planning Manager Executive Office Location: London Closing date: 27 September 2015 Job title: Strategy & Planning Manager Executive Office Location: London Closing date: 27 September 2015 Contract type: Permanent About Teach First How much you achieve in life should not be determined

More information

You will have a considerable level of operational responsibility in a managerial role of the Supporter Care team.

You will have a considerable level of operational responsibility in a managerial role of the Supporter Care team. Job Description Job title Reporting to Responsible for line managing Salary Directorate Hours of work Located at Type of contract Budgetary responsibility and accountability Supporter Care Manager Head

More information

JOB DESCRIPTION. The role holder will be required to develop codes in response to on-going project development and evaluation.

JOB DESCRIPTION. The role holder will be required to develop codes in response to on-going project development and evaluation. JOB DESCRIPTION 1. JOB TITLE: Senior Web Developer 2: HRMS REFERENCE NUMBER: HR14144 3. ROLE CODE: WEBDEVHSC 4. DEPARTMENT: Health and Social Care 5. ORGANISATION CHART: Reports to the Head of Department

More information

VICTIM SUPPORT. Services Director London

VICTIM SUPPORT. Services Director London VICTIM SUPPORT Services Director London Candidate Brief May 2015 CONTENTS About Victim Support About the role Job description Job holder competencies Terms and conditions of service The timetable How to

More information

2: HRMS REFERENCE NUMBER:

2: HRMS REFERENCE NUMBER: JOB DESCRIPTION 1. JOB TITLE: Helpdesk Supervisor 2: HRMS REFERENCE NUMBER: HRMS/HRMS13310 3. ROLE CODE: FINDACO 4. DEPARTMENT: Facilities Management 5. ORGANISATION CHART: Post will report to the Head

More information

Senior Project Manager

Senior Project Manager Senior Project Manager IT Services Portfolio & Project Management Office Salary Grade 8-40,046 to 45,053 per annum Open Ended Contract Ref: CSE00868 At Leicester we re going places. Ranked in the top-12

More information

Site and Project Manager Centre for Wildlife Gardening

Site and Project Manager Centre for Wildlife Gardening London Wildlife Trust Site and Project Manager Centre for Wildlife Gardening Job Description and Person Specification Responsible to: Located at: Responsible for: Staff Management: Regional Development

More information

Job Description. Chief Executive (12 month fixed term contract 14 hours per week)

Job Description. Chief Executive (12 month fixed term contract 14 hours per week) Job Description 1. IDENTIFICATION OF POST Post Title: Function and purpose: Chief Executive (12 month fixed term contract 14 hours per week) To take overall responsibility for the effective management

More information

Director of Human Resources & Communications

Director of Human Resources & Communications NEWCASTLE-UNDER-LYME COLLEGE JOB DESCRIPTION MARKETING & PR MANAGER SALARY: 35,000-40,000 Responsible to: Responsible for: Director of Human Resources & Communications developing a creative marketing &

More information

Web Developer Recruitment Pack

Web Developer Recruitment Pack Web Developer Recruitment Pack Money Advice Trust April 2015 Contents Page 3 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 About us Advert Job description Person specification How to apply Recruitment timetable

More information

JOB DESCRIPTION. 1. JOB TITLE: Administrative Assistant (Student Liaison) 4. DEPARTMENT: University Centre Shrewsbury

JOB DESCRIPTION. 1. JOB TITLE: Administrative Assistant (Student Liaison) 4. DEPARTMENT: University Centre Shrewsbury JOB DESCRIPTION 1. JOB TITLE: Administrative Assistant (Student Liaison) 2: HR REFERENCE NUMBER: HR15037 3. ROLE CODE: FINADMIN01 4. DEPARTMENT: University Centre Shrewsbury 5. JOB PURPOSE: To provide

More information

Finance and Operations Manager

Finance and Operations Manager Finance and Operations Manager This is a multi-disciplinary role requiring financial and operational management across a broad range of support activities in a 30-person social enterprise. The requirement

More information

KINGSTON MAURWARD COLLEGE JOB DESCRIPTION. 15,095.00 per annum which is Point 17 on the Support Staff Salary Scale

KINGSTON MAURWARD COLLEGE JOB DESCRIPTION. 15,095.00 per annum which is Point 17 on the Support Staff Salary Scale KINGSTON MAURWARD COLLEGE JOB DESCRIPTION Job Title: Post Reference No: Job Purpose: Reports to: Grade/Salary: Hours: Status: Safeguarding Status: MIS Data Administrator MIS15 To assist the College Information

More information