24,315 26,437 (incl. LWA) per annum

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "24,315 26,437 (incl. LWA) per annum"

Transcription

1 Morley College Job Description Job Title: Department: Desktop Support Analyst IT & Technical Resources Grade: APT&C Spine Point Salary: Hours of work: 24,315 26,437 (incl. LWA) per annum 36 per week over five days During term time this would normally be Monday to Friday, 9:00am to 5:00pm or 12:00pm to 8:00pm on a rotation basis. There will also be a requirement to provide cover on Saturdays on a rotation basis and a limited number of Sundays throughout the academic year. Outside of term time, hours of work would normally be Monday to Friday, 9:00am to 5:00pm. Additional hours may be required during the College s main enrolment periods for which time off in lieu will be given. Responsible to: Location: IT & Technical Resources Manager Based at 61 Westminster Bridge Road Site. The postholder may be required to carry out duties at other College sites. Job Purpose To be responsible for the installation, configuration, maintenance and support of desktop computing resources to meet the needs of the College. To produce and maintain resources for staff such as help sheets, user guides and other electronic materials to support the use of ICT & ILT. To promote the College s use of ILT and ICT and provide staff training.

2 Main Responsibilities 1. To provide effective technical support and fault resolution with timely feedback to users, adhering to IT & Technical Resources Service Level Agreements 2. To install, configure, maintain and support desktop computing hardware, peripherals and software, keeping to the terms of license agreements. 3. To create, test, deploy and maintain desktop computer operating system images and software installation scripts plus associated documentation. 4. To log, update and close incidents on the College s helpdesk system, contacting 3 rd party maintainers as required and to update the knowledgebase. 5. To audit desktop computing hardware and software and maintain accurate configuration data, complying with the College s asset lifecycle procedures 6. To provide technical guidance to staff on the use of desktop computer software and produce supporting help sheets, user guides and other electronic materials. 7. To train staff either individually or in groups in the use of cross-college desktop computing hardware and software such as Microsoft Office 8. To support the use of ILT resources in classrooms, online and for external bookings, ensuring that bookings are met in a timely manner. 9. To ensure anti-virus and other security procedures are followed, to maintain a working knowledge of potential threats and to implement counter-measures 10. To ensure relevant health & safety procedures are followed in the use of desktop computing resources and to raise awareness among staff 11. To perform preventative maintenance tasks and monitor the performance of the College s desktop computing resources, taking remedial action as necessary 12. To provide feedback on performance of College desktop computing resources and 3 rd party suppliers and suggest suitable improvements 13. The role requires a willingness and aptitude to learn new skills and the post holder may be required to undertake professional and skills development. 14. The post holder will be expected to adhere to College policies and procedures and to undertake other reasonable duties as may be required from time to time.

3 Person Specification: Desktop Support Analyst Qualification Educated to degree level or to Level 3 and with equivalent knowledge Essential Desirable Means of Assessment Form Microsoft Windows Certification Form Microsoft Office Certification Form Experience At least two years experience in a similar role At least twelve months experience of using a helpdesk system Experience of installing, configuring and supporting range of desktop computer hardware and software Experience of working in a Microsoft Active Directory & Exchange 2003 environment Experience of creating, testing, documenting and maintaining software installation scripts Experience of creating, maintaining, deploying and supporting operating system images Experience of implementing Microsoft security updates, preferably using WSUS Server Experience of installing, configuring and supporting anti-virus software, preferably using McAfee products Experience of supporting data projectors and interactive whiteboards Experience of installing and configuring Capita Unit-e Workstation software Experience of installing and configuring Access Accounts Dimensions client software Knowledge Excellent working knowledge of Microsoft Windows XP Professional Form Form Excellent working knowledge of Microsoft Office Excellent working knowledge of desktop computer hardware Good understanding of computer

4 networking and structured cabling Understanding of the need for a structured approach to change Understanding of health & safety issues related to desktop computing Skills Excellent inter-personal skills, able to communicate at all levels Ability to develop good working relationship with staff, students and external clients Able to manage time effectively and to meet deadlines Able to work under pressure and to respond to conflicting demands with minimum supervision Good trouble-shooting skills, able to understand and make use of diagnostic and event logging tools Able to work with 3 rd parties to deploy, configure, support and maintain desktop infrastructure Able to follow technical instructions Able to lift, handle and transport Form/ computer equipment Disposition Professional approach, hardworking with a positive outlook Awareness of and commitment to equal opportunities Willingness to take ownership of a problem through to completion Prepared to work out of hours including weekends to meet the needs of the College Committed to personal and professional skills development Willing to work flexibly and to provide cover within the department

5 Main Conditions of Service 1. ou will be employed by Morley College Limited. 2. Salary is between points 24 and 27 of the APT&C Scale for Business Support Staff salary scale, currently 24,315 to 26,437 (including 3,311 London Weighting Allowance) per annum. 3. Normal working hours are 36 per week, Monday to Friday and some Saturday s and Sunday s on a rotation basis. Shifts are between 9-5pm or 12-8pm. The successful applicant will be required to work until 8 p.m. during special enrolment days in September and may be required to work in the evenings during term-time to accommodate specific College activities. No payment for overtime is made, but appropriate time-off in lieu will be granted. 4. The annual leave entitlement is 30 days per annum, excluding public holidays. Leave must be taken out of term-time, except by arrangement. 5. The post is superannuable under the Local Government Superannuation Scheme, administered by the London Pensions Fund Authority. Other arrangements made under relevant legislation will be accepted. 6. There is a 6 month probationary period. 7. The College does not recognise service with any previous employer for calculating continuous service for the purposes of the Employment Rights Act Any previous continuous local government service may be counted as part of continuous employment with the Company for redundancy pay purposes. The date of commencement of qualifying service for the purposes of that Act and for all other contractual purposes will be the date on which the Desktop Support Analyst first joins the College s service. 8. The Company welcomes applications from suitable candidates regardless of their race, gender, disability or sexual orientation. Applicants with restricted mobility are welcomed; however, although improvements have been carried out to make more of the Company accessible by lift, in some areas mobility would currently be limited for a person who cannot manage stairs or steps. In such a case, the College would be happy to discuss further reasonable adjustments with applicants. The College is also committed to making reasonable adjustments for applicants with any other disability. 9. The appointment will be subject to receipt of satisfactory professional references, proof of qualification, eligibility to work in the UK, completion of a pre-employment medical questionnaire and a CRB check (if applicable). 10. Starting-Date: As soon as possible.

6 Other Information This document outlines the duties required for the time being of the post entitled Desktop Support Analyst. It is not comprehensive or exclusive and duties and or reporting lines may be varied from time to time. Closing Date for s: Wednesday 8 July 2009 CV s will not be accepted for this post. Applicants should send a completed application form, giving names, addresses and telephone numbers of two professional referees, together with any supporting information by 12noon, Wednesday, 8 July 2009 addressed to: Staff Recruitment (Ref: 049/09/HS) Morley College 61 Westminster Bridge Road London SE1 7HT s can also be submitted by facsimile or , by 12noon, Wednesday 8 July 2009 to Fax: or Please refer to the guidance notes when completing the application form. Note: This job description is issued for recruitment purposes. The College reserves the right to vary the duties and reporting lines described herein, from time to time.

61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations.

61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations. Job description Job Title: Location: Network Services Engineer 61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations. Grade: APT&C 34-37 Staff will normally

More information

Based at 61 Westminster Bridge Road, Waterloo (SE1) site, the post-holder may be required to carry out duties at other College sites.

Based at 61 Westminster Bridge Road, Waterloo (SE1) site, the post-holder may be required to carry out duties at other College sites. Job description Job Title: Location: Payroll and Finance Assistant Based at 61 Westminster Bridge Road, Waterloo (SE1) site, the post-holder may be required to carry out duties at other College sites.

More information

61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations.

61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations. Job description Job Title: Location: Events and Alumni Development Officer 61 Westminster Bridge Road, London, SE1 7HT Post holder may be required to work at other locations. Grade: APT&C spine points

More information

ILT Services Helpdesk Technician

ILT Services Helpdesk Technician Department of Information and Learning Technology (ILT) Reporting Relationships Responsible to: Responsible for: Desktop Support Team Leader Providing helpdesk support to second line level, maintaining

More information

JOB DESCRIPTION. Financial Services and Support. Lead Service Desk Analyst

JOB DESCRIPTION. Financial Services and Support. Lead Service Desk Analyst a JOB DESCRIPTION Job Title: Division: Department/Region/Section: Location: Reports to: Responsible for: Grade: Service Desk Analyst Financial Services and Support Information Systems & Support HQ, Southwater

More information

Network Support Analyst Ref: 14-182 Salary circa 21,000-22,800 per annum 37 hours per week

Network Support Analyst Ref: 14-182 Salary circa 21,000-22,800 per annum 37 hours per week Network Support Analyst Ref: 14-182 Salary circa 21,000-22,800 per annum 37 hours per week IT Services are looking to recruit a Network Support Analyst to be responsible for delivering professional first

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF NETWORK SUPPORT ANALYST

INFORMATION PACK FOR APPLICANTS FOR THE POST OF NETWORK SUPPORT ANALYST INFORMATION PACK FOR APPLICANTS FOR THE POST OF NETWORK SUPPORT ANALYST Information Pack for Recruitment FT Nottingham - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description: Job Title: Line Manager:

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF IT HELPDESK SUPPORT ANALYST

INFORMATION PACK FOR APPLICANTS FOR THE POST OF IT HELPDESK SUPPORT ANALYST INFORMATION PACK FOR APPLICANTS FOR THE POST OF IT HELPDESK SUPPORT ANALYST Information Pack for Recruitment FT Flexi-time Nottingham - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description Job

More information

We are not a complacent community; all staff are keen to learn and improve, developing pedagogy through research, shared practice and innovation.

We are not a complacent community; all staff are keen to learn and improve, developing pedagogy through research, shared practice and innovation. September 2014 Dear Applicant Re: IT Technician / Support Analyst 37 hrs per week (Monday to Friday incl) 43 weeks per year (Term time plus 4 weeks) Grade BG3 9.66 per hour Thank you for your interest

More information

IT HELPDESK ADVISER REF: TC449

IT HELPDESK ADVISER REF: TC449 Information Services Directorate The Post IT HELPDESK ADVISER REF: TC449 The IT Helpdesk Advisor will be part of a team responsible for the provision of IT support via email, phone and face to face for

More information

Job Title: Service Desk Manager Location: To be based on any site on which Leeds City College operates Vacancy Ref No:

Job Title: Service Desk Manager Location: To be based on any site on which Leeds City College operates Vacancy Ref No: Job Description Job Title: Service Desk Manager Location: To be based on any site on which Leeds City College operates Vacancy Ref No: ER035 Salary: Grade LM1(Points 32-35) Commencing 31,006 with progression

More information

Web Analyst / Developer. Assistant Director - Architecture & Development

Web Analyst / Developer. Assistant Director - Architecture & Development Communication and Information Technology Services Job Description Job Title: Senior Web Analyst / Developer Grade: 6 Job Family: Work Base: Hours of Work: Responsible to: Responsible for: Relationships

More information

Deputy Head of Records

Deputy Head of Records University Offices Deputy Head of Records Academic Division (assigned to Student Registry) 1 Student Registry This role is within the Student Registry of the Academic Division. The Student Registry has

More information

Job Description Temporary IT Technician - Ref P15/27

Job Description Temporary IT Technician - Ref P15/27 Job Description Temporary IT Technician - Ref P15/27 The Institute wishes to establish a panel of suitably qualified candidates from which vacancies arising in the coming year may be filled. An immediate

More information

The QAA Service Desk team provides IT and facilities related services to 180+ internal users, and 600+ external users.

The QAA Service Desk team provides IT and facilities related services to 180+ internal users, and 600+ external users. Job title: Service Desk Support Band: 3 Group: Work location: Responsible to: Resources Group Gloucester IT Service manager Job purpose The Q Service Desk team provides IT and facilities related services

More information

JOB AND PERSON SPECIFICATION. Job Title: Division: Pay Point: Information Technology Section

JOB AND PERSON SPECIFICATION. Job Title: Division: Pay Point: Information Technology Section JOB AND PERSON SPECIFICATION Job Title: Division: Pay Point: Interim IT Assistant Corporate Services Division Information Technology Section N Reports to: IT Supervisor General information The Information

More information

Responsible for: To provide 1 st and 2 nd line support to users of the College ICT facilities and assist with software and hardware installation.

Responsible for: To provide 1 st and 2 nd line support to users of the College ICT facilities and assist with software and hardware installation. JOB DESCRIPTION Job Details Post: ICT Helpdesk Technician Grade: Pay Scale Range Point 12-17 Responsible to: Responsible for: Key Purpose: ICT Services Manager None To provide 1 st and 2 nd line support

More information

Act as first point of contact for companies supplying information for the May Festival brochure

Act as first point of contact for companies supplying information for the May Festival brochure COMMUNICATIONS ASSISTANT JOB DESCRIPTION is one of the flagship arts organisations for the East of England. We are one of the most significant arts festivals in the UK with a reputation for innovative

More information

SYSTEMS ANALYST (INTEGRATION & DEVELOPMENT) BASED IN C2K CENTRE, BELFAST

SYSTEMS ANALYST (INTEGRATION & DEVELOPMENT) BASED IN C2K CENTRE, BELFAST Chief Executive Gavin Boyd SYSTEMS ANALYST (INTEGRATION & DEVELOPMENT) BASED IN C2K CENTRE, BELFAST (Required until 31 March 2016 with possible extension to a maximum of 12 months duration) Disclosure

More information

HELPDESK TECHNICIAN IS DEPARTMENT

HELPDESK TECHNICIAN IS DEPARTMENT HELPDESK TECHNICIAN IS DEPARTMENT Purpose As an important part of the Information Systems Infrastructure group, the Helpdesk Services team is the focal point for all ICT related incidents; requested and

More information

Havering College of Further and Higher Education. Department of Business Development and Marketing. E-Marketing Officer.

Havering College of Further and Higher Education. Department of Business Development and Marketing. E-Marketing Officer. Department of Business Development and Marketing Job Description Reporting Relationships Responsible to: Marketing Manager General Role Overview As a dynamic and creative e-marketing officer, you will

More information

Vacancy Notice. Job Description. Scope of the job

Vacancy Notice. Job Description. Scope of the job Vacancy Notice This notice gives details of a current vacancy in the House of Lords. To apply for this post, please ensure you complete all sections of our current application form (PDF) found at http://www.parliament.uk/about/working/jobs/

More information

JOB DESCRIPTION. 1. JOB TITLE: Information Security Officer. 4. DEPARTMENT: Learning and Information Services (LIS)

JOB DESCRIPTION. 1. JOB TITLE: Information Security Officer. 4. DEPARTMENT: Learning and Information Services (LIS) JOB DESCRIPTION 1. JOB TITLE: Information Security Officer 2. HRMS REFERENCE NUMBER: HRMS/13152 3. ROLE CODE: FINCIO 4. DEPARTMENT: Learning and Information Services (LIS) 5. ORGANISATION CHART: The post

More information

Business Insights Analyst

Business Insights Analyst Business Insights Analyst Job Description College Context Havering is a large college of Further and Higher Education. It offers provision in a wide range of vocational areas to its local community of

More information

Golden Jubilee National Hospital NHS National Waiting Times Centre

Golden Jubilee National Hospital NHS National Waiting Times Centre Golden Jubilee National Hospital NHS National Waiting Times Centre Chief Executive Jill Young Agamemnon Street Clydebank G81 4DY Scotland Telephone 0141 951 5000 Fax 0141 951 5500 Recruitment line: 0800

More information

Work with the business to establish the priority of the project within the context of QAA's portfolio of initiatives.

Work with the business to establish the priority of the project within the context of QAA's portfolio of initiatives. Job title: Project Manager Band: 5 Group: Work location: Responsible to: Resources Gloucester Portfolio Manager Job purpose QAA has established a Project Management Office (PMO) to coordinate the delivery

More information

LAN/WAN TECHNICAL SUPPORT Level 1

LAN/WAN TECHNICAL SUPPORT Level 1 Applications are invited from suitably qualified and experienced persons for the following position. LAN/WAN TECHNICAL SUPPORT Level 1 The Catholic Education Office is seeking a LAN and WAN Technical Support

More information

JOB DESCRIPTION. Point 29 ( 22,511 per annum) on the Sixth Form Colleges Support Staff Scale.

JOB DESCRIPTION. Point 29 ( 22,511 per annum) on the Sixth Form Colleges Support Staff Scale. JOB DESCRIPTION Post Title: Salary: Purpose: IT Support Team Leader Point 29 ( 22,511 per annum) on the Sixth Form Colleges Support Staff Scale. To work as part of a team to assist staff and students in

More information

Role Profile Senior Application Support Analyst, ICT ICT & Business Services

Role Profile Senior Application Support Analyst, ICT ICT & Business Services Role Profile Senior Application Support Analyst, ICT ICT & Business Services ROLE SUMMARY Reporting to the Application Support Manager, the Senior Application Support Analyst within the Applications Support

More information

IT Support Assistant (x2) IT Services (12 Month Whole-time Posts)

IT Support Assistant (x2) IT Services (12 Month Whole-time Posts) IT Support Assistant (x2) IT Services (12 Month Whole-time Posts) The IT Services department provides essential services to the University and plays an ever more critical role in the strategic development

More information

Job Description. The post-holder will be expected to implement and work within the University s Policies, Procedures and Guidelines.

Job Description. The post-holder will be expected to implement and work within the University s Policies, Procedures and Guidelines. Job Description Job title: IT Support Manager Department/School: Computing Services (BUCS) Grade: 7 Location: University of Bath Job purpose The IT Support Manager will be responsible for the day-to-day

More information

Further Particulars for the post of IT Support Assistant. (Student Placement)

Further Particulars for the post of IT Support Assistant. (Student Placement) Somerville College University of Oxford www.some.ox.ac.uk Ref: 900218 Further Particulars for the post of IT Support Assistant (Student Placement) We are seeking a placement student to work in our IT Support

More information

Information Pack. Desktop Support Assistant. Contents

Information Pack. Desktop Support Assistant. Contents Information Pack Desktop Support Assistant Contents 1. Guidance notes for applicants 2. Job Description and person specification 3. Information for applicants Guidance Notes for Applicants Please complete

More information

Ref.: CA-ICT-FGIII-2015

Ref.: CA-ICT-FGIII-2015 Ref.: CA-ICT-FGIII-2015 JOB PROFILE 1. Job Framework Job Title: Job Location: ICT Helpdesk Assistant Vienna, European Union Agency for Fundamental Rights (FRA), Administration Department Area of activity:

More information

Provide support and cover for other Lead Administrators, as well as support and cover for other members of the team.

Provide support and cover for other Lead Administrators, as well as support and cover for other members of the team. Job title: Lead Administrator Band: 3 Group: Work location: Responsible to: Resources Gloucester Business Support Manager Job purpose The Lead Administrator will be a member of the Business Support Team

More information

OXFORD UNIVERSITY LIBRARY SERVICES BODLEIAN HEALTH CARE LIBRARIES JOB DESCRIPTION

OXFORD UNIVERSITY LIBRARY SERVICES BODLEIAN HEALTH CARE LIBRARIES JOB DESCRIPTION OXFORD UNIVERSITY LIBRARY SERVICES BODLEIAN HEALTH CARE LIBRARIES JOB DESCRIPTION Department: Bodleian Health Care Libraries Post Number: LN/S 24512 Grade: Support Staff Grade 2 Post Title: Location: Library

More information

JOB DESCRIPTION. 1. JOB TITLE: Senior Project Officer: CRM Business Relationship Management. 4. DEPARTMENT: Learning and Information Services (LIS)

JOB DESCRIPTION. 1. JOB TITLE: Senior Project Officer: CRM Business Relationship Management. 4. DEPARTMENT: Learning and Information Services (LIS) JOB DESCRIPTION 1. JOB TITLE: Senior Project Officer: CRM Business Relationship Management 2. HRMS REFERENCE NUMBER: HRMS/12234 3. ROLE CODE: SPOLIS 4. DEPARTMENT: Learning and Information Services (LIS)

More information

ST JOSEPH S HOSPICE JOB DESCRIPTION Helpdesk Support

ST JOSEPH S HOSPICE JOB DESCRIPTION Helpdesk Support BAND: Band 4 ST JOSEPH S HOSPICE JOB DESCRIPTION Helpdesk Support REPORTS TO: ACCOUNTABLE TO: Head of IT Head of IT JOB PURPOSE The Helpdesk Support role is responsible for providing primarily 1st and

More information

1. To be the principal point of contact and have responsibility for IT support incidents.

1. To be the principal point of contact and have responsibility for IT support incidents. JOB TITLE: RESPONSIBLE TO: RESPONSIBLE FOR: Service Desk Engineer Service Desk Supervisor N/A JOB OUTLINE The Service Desk Engineer will be responsible for providing an effective first-line support service

More information

Thank you for your enquiry regarding the above vacancy. Please find enclosed:

Thank you for your enquiry regarding the above vacancy. Please find enclosed: July 2013 Dear Candidate BUSINESS SYSTEMS SPECIALIST Francis House 3-7 Redwell Street Norwich Norfolk NR2 4SN UK T +44 (0)1603 610561 F +44 (0)1603 615728 Minicom +44 (0)1603 628507 info@nua.ac.uk www.nua.ac.uk

More information

JOB DESCRIPTION. 1. JOB TITLE: LIS Graphic Design Manager 2. HRMS REFERENCE NUMBER: HRMS/13338 3. ROLE CODE: GDMGRLIS

JOB DESCRIPTION. 1. JOB TITLE: LIS Graphic Design Manager 2. HRMS REFERENCE NUMBER: HRMS/13338 3. ROLE CODE: GDMGRLIS JOB DESCRIPTION 1. JOB TITLE: LIS Graphic Design Manager 2. HRMS REFERENCE NUMBER: HRMS/13338 3. ROLE CODE: GDMGRLIS 4. DEPARTMENT: Learning and Information Services 5. ORGANISATION CHART: 6. JOB PURPOSE:

More information

1. GENERAL INFORMATION Job Title: IT Support Assistant (2)

1. GENERAL INFORMATION Job Title: IT Support Assistant (2) 1. GENERAL INFORMATION Job Title: IT Support Assistant (2) Location: Longbow Responsible To: IT Manager Responsible For: Nil 2. JOB SUMMARY To provide initial technical support for the day to day provision

More information

JOB DESCRIPTION. Point 16 ( 15,873 per annum) on the Sixth Form Colleges Support Staff Scale.

JOB DESCRIPTION. Point 16 ( 15,873 per annum) on the Sixth Form Colleges Support Staff Scale. JOB DESCRIPTION Post Title: Salary: Purpose: Responsible to: Liaising with: IT Support Technician Point 16 ( 15,873 per annum) on the Sixth Form Colleges Support Staff Scale. To work as part of a team

More information

LAN/WAN TECHNICAL SUPPORT Level 2

LAN/WAN TECHNICAL SUPPORT Level 2 Applications are invited from suitably qualified and experienced persons for the following position. LAN/WAN TECHNICAL SUPPORT Level 2 The Catholic Education Office is seeking a Level 2 LAN and WAN Technical

More information

JOB DESCRIPTION. Support Registry Services Department: Contribute to the wider function of the Registry Services Department as and when necessary.

JOB DESCRIPTION. Support Registry Services Department: Contribute to the wider function of the Registry Services Department as and when necessary. JOB DESCRIPTION 1. JOB TITLE: Senior Data Analyst 2. HRMS REFERENCE NUMBER: HRMS/14112 3. ROLE CODE: SDARS 4. DEPARTMENT: Registry Services 5. ORGANISATION CHART: See attached sheet 6. JOB PURPOSE: Statutory

More information

YM98 Director of Finance and. Resources Application Pack

YM98 Director of Finance and. Resources Application Pack YM98 Director of Finance and Resources Application Pack Thank you for your interest in the post of Director of Finance and Resources The information within this application pack is designed to give you

More information

Job Description. Membership Officer N/A

Job Description. Membership Officer N/A Job Description Post Location Responsible to Responsible for: Membership Officer London Business Director N/A Salary: Hours: Negotiable based on Experience Full time 35 hours per week over 5 days Main

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF BUSINESS INTELLIGENCE ANALYST TRAINEE

INFORMATION PACK FOR APPLICANTS FOR THE POST OF BUSINESS INTELLIGENCE ANALYST TRAINEE INFORMATION PACK FOR APPLICANTS FOR THE POST OF BUSINESS INTELLIGENCE ANALYST TRAINEE Information Pack for Recruitment FT Flexi-time Nottingham - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description:

More information

INFORMATION SERVICES DEPARTMENT REGISTER ADMINISTRATOR JOB DESCRIPTION

INFORMATION SERVICES DEPARTMENT REGISTER ADMINISTRATOR JOB DESCRIPTION INFORMATION SERVICES DEPARTMENT REGISTER ADMINISTRATOR JOB DESCRIPTION REPORTING RELATIONSHIPS Responsible to: Learner Information Team Manager JOB PURPOSE You will be responsible for ensuring that the

More information

JOB DESCRIPTION. 4. DEPARTMENT: Primary Base: University Centre Shrewsbury (UCS) Secondary Base: Chester (University of Chester UoC)

JOB DESCRIPTION. 4. DEPARTMENT: Primary Base: University Centre Shrewsbury (UCS) Secondary Base: Chester (University of Chester UoC) JOB DESCRIPTION 1. JOB TITLE: LIS Assistant: Desktop and Audio-visual 2. HRMS REFERENCE NUMBER: HR15116 3. ROLE CODE: FINCITA 4. DEPARTMENT: Primary Base: University Centre Shrewsbury (UCS) Secondary Base:

More information

ABOUT LOUGHBOROUGH UNIVERSITY FACILITIES MANAGEMENT

ABOUT LOUGHBOROUGH UNIVERSITY FACILITIES MANAGEMENT ABOUT LOUGHBOROUGH UNIVERSITY FACILITIES MANAGEMENT HELPDESK ASSISTANT A ROTATING SHIFT PATTERN OF WORKING 2 DAYS (18.5 HOURS EXACT DAYS THURSDAY AND FRIDAY) ONE WEEK AND 3 DAYS (22.2 HOURS' EXACT DAYS

More information

To provide an effective, professional and customer focussed ICT Service Desk service to the customers of the Council, NHS and all Hoople customers.

To provide an effective, professional and customer focussed ICT Service Desk service to the customers of the Council, NHS and all Hoople customers. JOB DESCRIPTION Job ination as shown on organisation chart Job Title: ICT Service Desk Post No: Analyst Directorate: Transation & Technology Division/ Department: ICT Operations, ICT Service Desk Grade:

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF CRM & EMAIL MARKETING EXECUTIVE

INFORMATION PACK FOR APPLICANTS FOR THE POST OF CRM & EMAIL MARKETING EXECUTIVE INFORMATION PACK FOR APPLICANTS FOR THE POST OF CRM & EMAIL MARKETING EXECUTIVE Information Pack for Recruitment FT Flexi-time London - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description Job

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF TEMPORARY HR ASSISTANT, RECRUITMENT AND SELECTION (MATERNITY COVER)

INFORMATION PACK FOR APPLICANTS FOR THE POST OF TEMPORARY HR ASSISTANT, RECRUITMENT AND SELECTION (MATERNITY COVER) INFORMATION PACK FOR APPLICANTS FOR THE POST OF TEMPORARY HR ASSISTANT, RECRUITMENT AND SELECTION (MATERNITY COVER) 1 Job Description Job Title: Report To: Department: Temporary HR Assistant Recruitment

More information

Employability and Work Experience Manager. Primary location Easton Campus. (Role covers both campuses) Full Time, Permanent ACE E360.

Employability and Work Experience Manager. Primary location Easton Campus. (Role covers both campuses) Full Time, Permanent ACE E360. Employability and Work Experience Manager Primary location Easton Campus (Role covers both campuses) Full Time, Permanent ACE E360 Job Description Easton Campus, Easton, Norwich, NR9 5DX Telephone: (01603)

More information

Recruitment Information Pack Website Development Officer

Recruitment Information Pack Website Development Officer Recruitment Information Pack Website Development Officer INFORMATION PACK Appointment of WEBSITE DEVELOPMENT OFFICER CONTENTS 1. Guidance notes for applicants 2. Advert 3. Job description and person specification

More information

JOB DESCRIPTION. HR and Business Support Administrator. Responsible for: Date: February 2013 JOB PURPOSE

JOB DESCRIPTION. HR and Business Support Administrator. Responsible for: Date: February 2013 JOB PURPOSE JOB DESCRIPTION Job Title: HR and Business Support Administrator Reports to: Chief Operating Officer Responsible for: N/A Date: February 2013 JOB PURPOSE To provide the effective delivery of the HR function

More information

Preamble. Worcester College, Oxford. Human Resources Advisor. Job description, February 2016. Human Resources Advisor / Payroll Administrator

Preamble. Worcester College, Oxford. Human Resources Advisor. Job description, February 2016. Human Resources Advisor / Payroll Administrator Worcester College, Oxford Human Resources Advisor Job description, February 2016 Job Title Human Resources Advisor / Payroll Administrator Grade Equivalent to the University of Oxford Salary Grade 5 Reports

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF DIGITAL MARKETING ASSISTANT

INFORMATION PACK FOR APPLICANTS FOR THE POST OF DIGITAL MARKETING ASSISTANT INFORMATION PACK FOR APPLICANTS FOR THE POST OF DIGITAL MARKETING ASSISTANT Information Pack for Recruitment FT Flexi-time London - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description Job Title:

More information

Accountant. Applications are invited for the position of Accountant for UCL Consultants Ltd.

Accountant. Applications are invited for the position of Accountant for UCL Consultants Ltd. Accountant Applications are invited for the position of Accountant for UCL Consultants Ltd. The following application information is enclosed: 1. Information on UCL Consultants & UCL 2. Job Description

More information

JOB DESCRIPTION. The role holder will be required to develop codes in response to on-going project development and evaluation.

JOB DESCRIPTION. The role holder will be required to develop codes in response to on-going project development and evaluation. JOB DESCRIPTION 1. JOB TITLE: Senior Web Developer 2: HRMS REFERENCE NUMBER: HR14144 3. ROLE CODE: WEBDEVHSC 4. DEPARTMENT: Health and Social Care 5. ORGANISATION CHART: Reports to the Head of Department

More information

Information for Applicants

Information for Applicants Information for Applicants 1.0 Mission Statement of Southside Housing Association 1.1 At Southside Housing Association we care about place and community. 2.0 What does the Association Do? 2.1 Southside

More information

Student Adviser. Scale 4: 16,495.26-18,299.28 per annum. 37 hours per week Fixed Term up to 7 months. Customer Services & Marketing

Student Adviser. Scale 4: 16,495.26-18,299.28 per annum. 37 hours per week Fixed Term up to 7 months. Customer Services & Marketing Post number: P120 Closing date: 10.00pm Sunday 07 February 2016 Short listing date: Monday 08 February 2016 Interview date: Monday 16 February 2016 We are committed to ensuring all individuals are valued

More information

POSITION DESCRIPTION. Service Desk Analyst. Information Technology Services

POSITION DESCRIPTION. Service Desk Analyst. Information Technology Services POSITION DESCRIPTION Service Desk Analyst Information Technology Services Vacancy 14-31 October 2014 1 POSITION DESCRIPTION Service Desk Analyst Context Lincoln University is New Zealand s specialist,

More information

London Strengthening Communities Support Officer

London Strengthening Communities Support Officer London Strengthening Communities Support Officer Job Pack Sova is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers

More information

Job Information Pack. Facilities Assistant Tower Hill, London. March 2014 ALZHEIMER S SOCIETY

Job Information Pack. Facilities Assistant Tower Hill, London. March 2014 ALZHEIMER S SOCIETY Job Information Pack Facilities Assistant Tower Hill, London March 2014 Alzheimer s Society, Devon House, 58 St Katharine s Way, London. Telephone +44 (0) 20 7423 3500. Fax 020 7423 3501 Email info@alzheimers.org.uk

More information

ST JOHN S COLLEGE. Establishment & Estates Administrative Assistant: Grade 4 FURTHER PARTICULARS

ST JOHN S COLLEGE. Establishment & Estates Administrative Assistant: Grade 4 FURTHER PARTICULARS ST JOHN S COLLEGE Establishment & Estates Administrative Assistant: Grade 4 FURTHER PARTICULARS The College is seeking to appoint an Establishment & Estates Administrative Assistant to support the activities

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: JUNIOR SYSTEMS ADMINISTRATOR IT MANAGER Background Cambridge Judge Business School (CJBS) has grown significantly in recent years,

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF EMAIL AND CRM MARKETING ASSISTANT

INFORMATION PACK FOR APPLICANTS FOR THE POST OF EMAIL AND CRM MARKETING ASSISTANT INFORMATION PACK FOR APPLICANTS FOR THE POST OF EMAIL AND CRM MARKETING ASSISTANT Information Pack for Recruitment FT Flexi-time London - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description Job

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF ECOMMERCE WHOLESALES SALES EXECUTIVE

INFORMATION PACK FOR APPLICANTS FOR THE POST OF ECOMMERCE WHOLESALES SALES EXECUTIVE INFORMATION PACK FOR APPLICANTS FOR THE POST OF ECOMMERCE WHOLESALES SALES EXECUTIVE Information Pack for Recruitment FT Flexi-time London - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description:

More information

JOB DESCRIPTION. Payroll Supervisor. Payroll Assistants

JOB DESCRIPTION. Payroll Supervisor. Payroll Assistants JOB DESCRIPTION 1. JOB TITLE: Payroll Supervisor 2. HRMS REFERENCE NUMBER: HRMS/12231 3. ROLE CODE: PAYSUP 4. DEPARTMENT: HRM and Payroll Services 5. ORGANISATION CHART: Payroll Manager Payroll Supervisor

More information

JOB DESCRIPTION. Support Scale 5-6

JOB DESCRIPTION. Support Scale 5-6 JOB DESCRIPTION Job Title: Responsible to: Hours per week: Grade: Learning Support Facilitator ALS Team Leader Term-time only: 38 weeks / part time (0.5182) Support Scale 5-6 Main Purpose of the Role 1.

More information

GENERIC JOB DESCRIPTION - SCHOOLS

GENERIC JOB DESCRIPTION - SCHOOLS GENERIC JOB DESCRIPTION - SCHOOLS Job information as shown on organisation chart Job Title: Senior IT Technician Organisational information: Responsible to: Data Manager Post No: GEN75 Grade: HC6 Dimensions:

More information

Information Pack. Network Administrator. Thank you for your interest in applying for the position Network Administrator with the City of Ballarat.

Information Pack. Network Administrator. Thank you for your interest in applying for the position Network Administrator with the City of Ballarat. Information Pack Network Administrator Thank you for your interest in applying for the position Network Administrator with the City of Ballarat. Please find enclosed an information package for the position.

More information

Post Title: Manager of College Information Systems. Introduction to Post

Post Title: Manager of College Information Systems. Introduction to Post Post Title: Manager of College Information Systems Introduction to Post November 2012 The Area: Manager of College Information Systems Management Role The Manager will be a member of the College Leadership

More information

Application Information Pack HR Assistant Maternity cover Fixed term contract 10 months

Application Information Pack HR Assistant Maternity cover Fixed term contract 10 months Application Information Pack HR Assistant Maternity cover Fixed term contract 10 months Introduction to Girlguiding Thank you for your interest in the role of HR Assistant (maternity cover).this document

More information

Associated Students, San Jose State University Information Technology IT Support Specialist

Associated Students, San Jose State University Information Technology IT Support Specialist Associated Students, San Jose State University Information Technology IT Support Specialist Position Title: IT Support Specialist Department: Information Technology Status: Part Time, Student Status (20

More information

KINGSTON MAURWARD COLLEGE JOB DESCRIPTION. 15,095.00 per annum which is Point 17 on the Support Staff Salary Scale

KINGSTON MAURWARD COLLEGE JOB DESCRIPTION. 15,095.00 per annum which is Point 17 on the Support Staff Salary Scale KINGSTON MAURWARD COLLEGE JOB DESCRIPTION Job Title: Post Reference No: Job Purpose: Reports to: Grade/Salary: Hours: Status: Safeguarding Status: MIS Data Administrator MIS15 To assist the College Information

More information

ST JOHN S COLLEGE. College Plumber FURTHER PARTICULARS

ST JOHN S COLLEGE. College Plumber FURTHER PARTICULARS ST JOHN S COLLEGE College Plumber FURTHER PARTICULARS The College is seeking to appoint a Plumber to support the activities of the Estates Department. The College St John s College is one of the larger

More information

Finance and Business Development Manager 21 hours per week 22,000 pro rata Actual salary 12,745

Finance and Business Development Manager 21 hours per week 22,000 pro rata Actual salary 12,745 Finance and Business Development Manager 21 hours per week 22,000 pro rata Actual salary 12,745 An exciting opportunity has arisen for finance and Business Development Manager with sound financial skills,

More information

Application Pack Community and Executive Support Officer

Application Pack Community and Executive Support Officer Application Pack Community and Executive Support Officer COMMUNITY AND EXECUTIVE SUPPORT OFFICER The Position In this diverse and interesting position the successful applicant will provide executive support

More information

APPLICATION PACK SENIOR CRM DEVELOPMENT AND SUPPORT TECHNICIAN

APPLICATION PACK SENIOR CRM DEVELOPMENT AND SUPPORT TECHNICIAN APPLICATION PACK SENIOR CRM DEVELOPMENT AND SUPPORT TECHNICIAN The Donkey Sanctuary Sidmouth Devon EX10 0NU England 00 44 (0) 1395 578222 Application Information The Donkey Sanctuary is a UK based charity

More information

Within this pack or online (www.wsfc.ac.uk under Job Opportunities) you will find:

Within this pack or online (www.wsfc.ac.uk under Job Opportunities) you will find: Post: Temporary, 16-24 hours per week, term-time only for 2 terms This is a temporary post for 16-24 hours per week, preferably divided over three days, although 2 or 4 days could be considered. The post

More information

JOB DESCRIPTION. 1. JOB TITLE: Procurement Officer 2. HRMS REFERENCE NUMBER: HRMS/13024 3. ROLE CODE: 4. DEPARTMENT: Chief Financial Officer

JOB DESCRIPTION. 1. JOB TITLE: Procurement Officer 2. HRMS REFERENCE NUMBER: HRMS/13024 3. ROLE CODE: 4. DEPARTMENT: Chief Financial Officer JOB DESCRIPTION 1. JOB TITLE: Procurement Officer 2. HRMS REFERENCE NUMBER: HRMS/13024 3. ROLE CODE: 4. DEPARTMENT: Chief Financial Officer 5. ORGANISATION CHART: Chief Financial Officer Deputy Bursar

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF ECOMMERCE DIGITAL RETOUCHER

INFORMATION PACK FOR APPLICANTS FOR THE POST OF ECOMMERCE DIGITAL RETOUCHER INFORMATION PACK FOR APPLICANTS FOR THE POST OF ECOMMERCE DIGITAL RETOUCHER Information Pack for Recruitment FT Flexi-time Nottingham - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description: Job

More information

Job Description: IT/ ILT First Line Support Technician

Job Description: IT/ ILT First Line Support Technician DESIGNATION: IT/ ILT First Line Support Technician REPORTS TO: Team Leader IT First Line Support SUPERVISES: Nil HOURS : 36 HPW SCALE : 03/04 CONDITIONS OF SERVICE: RACC Business Support EFFECTIVE DATE

More information

Band: 2. Job purpose. Main duties and responsibilities

Band: 2. Job purpose. Main duties and responsibilities Job title: Administrator Band: 2 Group: Work location: Responsible to: Resources Gloucester Business Support Manager Job purpose The post of Administrator will provide a full range of administrative support

More information

Thank you for your enquiry regarding the above post. Please find enclosed the application pack for this post together with various monitoring forms.

Thank you for your enquiry regarding the above post. Please find enclosed the application pack for this post together with various monitoring forms. Age UK Suffolk 14 Hillview Business Park Old Ipswich Road, Claydon, Ipswich, Suffolk IP6 0AJ Tel: 01473 359911 Fax: 01473 287955 www.ageuksuffolk.org.uk Email: office@ageuksuffolk.org September 2014 Dear

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: EMBA EXTERNAL RELATIONS MANAGER EMBA EXECUTIVE DIRECTOR Background The Executive MBA (EMBA) is a major teaching programme of Cambridge

More information

JOB DESCRIPTION. Reporting directly to the Facilities Project and Admin Manager.

JOB DESCRIPTION. Reporting directly to the Facilities Project and Admin Manager. JOB DESCRIPTION 1. JOB TITLE: Administrative Assistant (Health & Safety) 2: HRMS REFERENCE NUMBER: HRMS/13106 3. ROLE CODE: FINADMIN01 4. DEPARTMENT: Facilities Management 5. ORGANISATION CHART: Reporting

More information

Job Description. Triage, resolve or escalate support calls within agreed timescales using IT Service Management principles and logging systems.

Job Description. Triage, resolve or escalate support calls within agreed timescales using IT Service Management principles and logging systems. Job Description Job title: AV Support Technician Department/School: Computing Services (BUCS) Grade: 5 Location: University of Bath Job purpose Provide professional, effective, knowledgeable and rapid

More information

ROCHDALE BOROUGH COUNCIL JOB DESCRIPTION

ROCHDALE BOROUGH COUNCIL JOB DESCRIPTION ROCHDAL BOROUGH COUNCIL JOB DSCRIPTION DIRCTORAT: SRVIC: LOCATION: JOB TITL: Neighbourhoods Customers & ICT Floor 2, Number One Riverside ICT Desktop ngineer POST NUMBR: Grade: 5 Accountable to: Service

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF DIGITAL PRODUCT MARKETING EXECUTIVE

INFORMATION PACK FOR APPLICANTS FOR THE POST OF DIGITAL PRODUCT MARKETING EXECUTIVE INFORMATION PACK FOR APPLICANTS FOR THE POST OF DIGITAL PRODUCT MARKETING EXECUTIVE Information Pack for Recruitment FT Flexi-time London - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description

More information

Accounts Payable Assistant

Accounts Payable Assistant January 2016 Dear Applicant, Accounts Payable Assistant Thank you for your enquiry. Please find enclosed a job description, including pay and benefits, relating to the post of Accounts Payable Assistant.

More information

JOB DESCRIPTION. Director of e-learning. Strathalbyn and Murray Bridge PURPOSE OF THE POSITION

JOB DESCRIPTION. Director of e-learning. Strathalbyn and Murray Bridge PURPOSE OF THE POSITION JOB DESCRIPTION Title ICT Officer Career Group ICT Classification Level 5.1 (18-20) Line Manager Director of e-learning Sub-school / Location Strathalbyn and Murray Bridge Reporting to Director of e-learning

More information

INFORMATION PACK FOR APPLICANTS FOR THE POST OF ASSISTANT NETWORK SERVICES MANAGER

INFORMATION PACK FOR APPLICANTS FOR THE POST OF ASSISTANT NETWORK SERVICES MANAGER INFORMATION PACK FOR APPLICANTS FOR THE POST OF ASSISTANT NETWORK SERVICES MANAGER Information Pack for Recruitment FT Flexi-time Nottingham - January 2013 Paul Smith Ltd. Copyright Page 1 Job Description:

More information

Job Application Pack. Senior HR Adviser. August 2015

Job Application Pack. Senior HR Adviser. August 2015 Job Application Pack Senior HR Adviser August 2015 Dear Applicant August 2015 Senior HR Adviser We are currently seeking to appoint a Senior HR Adviser, who will be contracted to work from home and the

More information

Job Application Pack. Trainee HR and Payroll Administrators

Job Application Pack. Trainee HR and Payroll Administrators Job Application Pack Trainee HR and Payroll Administrators July 2012 Dear Applicant, Trainee HR and Payroll Administrators Earn while you learn We are currently recruiting for Trainee HR and Payroll Administrators.

More information

IT Support for London

IT Support for London IT Support for London London Systems IT Support Your Helpdesk What s included; We are your IT Department, we are at the end of a phone to listen and work with you to resolve the situation no matter where

More information

Application Information Pack Digital Project Intern

Application Information Pack Digital Project Intern Application Information Pack Digital Project Intern Introduction to Girlguiding Thank you for your interest in the role of Digital Project Intern. This document provides information relating to the above

More information