HP BladeSystem c-class Virtual Connect Support Utility Version User Guide

Transcription

1 HP BladeSystem c-class Virtual Cnnect Supprt Utility Versin User Guide Abstract This dcument prvides user infrmatin fr the HP BladeSystem c-class Virtual Cnnect Supprt Utility Versin 1.6.0, which remtely upgrades the VC-Enet and VC-FC mdule firmware in HP BladeSystem c-class c3000 and c7000 Enclsures. This dcument is fr the persn wh installs, administers, and trubleshts servers and strage systems. HP assumes yu are qualified in the servicing f cmputer equipment and trained in recgnizing hazards in prducts with hazardus energy levels. Part Number: July 2011 Editin: 1

2 Cpyright 2011 Hewlett-Packard Develpment Cmpany, L.P. The infrmatin cntained herein is subject t change withut ntice. The nly warranties fr HP prducts and services are set frth in the express warranty statements accmpanying such prducts and services. Nthing herein shuld be cnstrued as cnstituting an additinal warranty. HP shall nt be liable fr technical r editrial errrs r missins cntained herein. Cnfidential cmputer sftware. Valid license frm HP required fr pssessin, use r cpying. Cnsistent with FAR and , Cmmercial Cmputer Sftware, Cmputer Sftware Dcumentatin, and Technical Data fr Cmmercial Items are licensed t the U.S. Gvernment under vendr s standard cmmercial license. Micrsft, Windws, Windws Server, and Windws Vista are U.S. registered trademarks f Micrsft Crpratin.

3 Cntents Intrductin... 4 Overview... 4 Using HP-UX... 4 Requirements... 4 Restrictins and limitatins... 5 Cmmand line syntax... 6 Usage... 6 Passwrd masking... 7 Interactive mde... 7 Questins... 7 Cmmands cllect discver cnfigbackup healthcheck packageinf reprt resetvcm supprtdump update versin Trubleshting Errr messages Technical supprt Befre yu cntact HP HP cntact infrmatin Acrnyms and abbreviatins Cntents 3

4 Intrductin Overview The HP BladeSystem c-class Virtual Cnnect Supprt Utility enables administratrs t upgrade VC-Enet and VC-FC firmware, and t perfrm ther maintenance tasks remtely n bth HP BladeSystem c-class c7000 and c3000 Enclsures using a standalne cmmand line utility. When the utility initiates a firmware upgrade prcess, all mdules are updated at the same time. The utility displays a prgress message indicating that an update is in prgress and the percentage cmpleted. After the mdule firmware updates are cmplete, the utility activates all f the mdules. Using HP-UX When using HP-UX, use the swinstall cmmand t install the utility. Example cmmand line: swinstall -s /tmp/dwnlad vcsu where "/tmp/dwnlad" is the lcal directry that cntains the dwnladed "vcsu.dept". Requirements A supprted perating system must be installed n the client: Micrsft Windws XP (Service Pack 1 r 2) Windws Vista Windws Server 2003, 2008 HP-UX and Linux (Red Hat 4, Red Hat 5, SLES 10, SLES 11) T run VCSU, the minimum, required, available free disk space is 600 MB per install instance. Fr example, if yu run VCSU three times in parallel against three different enclsures, yu must have apprximately 1.8GB f available disk space. When upgrading frm Virtual Cnnect 4Gb FC mdule versin 1.31 r earlier, users must have Administrative r Pwer User privileges n the client system t install and run the utility. A valid HP Virtual Cnnect firmware package must be available t install. Dwnlad the firmware frm the HP website ( View the BladeSystem fr PrLiant Release Set Cmpatibility Table and select the apprpriate dwnlad. D nt clse the cnsle applicatin when a firmware update is in prgress. If the applicatin is clsed befre the update cmpletes, the mdule firmware might nt update prperly, causing the mdule firmware t be inperative. Intrductin 4

5 An Onbard Administratr user accunt with Administrative privileges and access t all Onbard Administratrs and intercnnect bays must be available fr use. If the enclsure is imprted int a Virtual Cnnect dmain, a Virtual Cnnect user accunt with Dmain privileges is als required. The user must have Ethernet netwrk cnnectivity between the client system and the enclsure Onbard Administratr. T validate this cnnectivity, pen a web brwser t the enclsure Onbard Administratr befre running the utility. The user must have Ethernet netwrk cnnectivity between the client system and the intercnnect mdules in the enclsure. Add the Virtual Cnnect Supprt Utility applicatin t the list f exceptins fr any hst-based firewall n the client if yu d nt have a healthy Backup VCM mdule. N firewalls can exist between the client system and the remte enclsure Onbard Administratr if yu d nt have a healthy Backup VCM mdule. If a firewall exists, and it is blcking prts, then the utility cannt pen a cnnectin with the remte mdules t perfrm the update. Onbard Administratr firmware v1.30 r higher is required fr crrect VCSU peratin. Only ne instance f the VC Supprt Utility accessing a single enclsure can be run n a single client at ne time. During firmware update peratins, the mdules are unavailable fr use. Any attempt t reset r remve the mdules during the update prcess culd result in a crrupted firmware image. In additin, d nt reset the Onbard Administratr f the target enclsure r update its firmware while VC mdules are being updated. Ding s can interfere with the firmware update prcess and cause it t fail. During the firmware update prcess, cnnectivity thrugh the mdules, which might be hsted t servers in the enclsure, can be interrupted temprarily. During a firmware update sessin, nly use a single client t update mdules in a specific remte enclsure. Using multiple clients t interface remtely with the same enclsure can interrupt the firmware update prcess and prevent it frm cmpleting successfully. If the firmware update client is interrupted r lses netwrk cnnectivity during the update, reset the affected mdule and restart the firmware update prcess. VCSU supprts nly IPv4 addresses. IPv6 supprt is nt yet available. In a multi-enclsure envirnment, the Onbard Administratr username and passwrd must be identical acrss the lcal and all remte enclsures in the Virtual Cnnect dmain. Otherwise, firmware update f the remte enclsures des nt succeed. Restrictins and limitatins A VCSU update peratin can be perfrmed frm a server blade in the same enclsure that is being updated. Hwever, this feature is nly supprted when using a redundant netwrk cnfiguratin n the server blade running the VCSU client. This versin f VCSU supprts c3000 and c7000 enclsures. The utility des nt update mdules that are nt physically present, are pwered ff, r are nn-functinal. A status message indicates if any mdules are in these states. The utility des nt update unknwn r unsupprted mdule types, including pass-thru Ethernet and FC mdules. HTTP and HTTPS dwnlads are restricted t nn-authenticated websites. Intrductin 5

6 FTP dwnlads are restricted t nn-ssl/tls, Passive Transfer Mde FTP sites. Any IP addresses that are nt accessible timeut within 20 secnds. Any IP addresses that have an active SSL enabled web server, but nt an OA, fail immediately. Only IPv4 addresses are supprted in this release. Cmmand line syntax Usage CLI input is case-insensitive except when therwise nted. The general CLI syntax is as fllws: vcsu -a <cmmand> Parameters are extensins that prvide extra infrmatin required fr the executin f a particular cmmand. Whether r nt a parameter is required depends n the specific actin being executed. Fr example, the versin cmmand includes parameters fr IP address, username, and passwrd. The syntax is as fllws: vcsu -a versin -i <IP> -u <USER> -p <PWD> NOTE: When entering a username frm a Linux cmmand shell with the dmain\username frmat, use qutatin marks arund the username ("dmain\username") s it is nt expanded by the Linux shell. T display all mdules and their current firmware versin, enter the fllwing: vcsu -a versin -i u Administratr -p passwrd T install and run the HP BladeSystem c-class Virtual Cnnect Supprt Utility: 1. Install the applicatin n the client system by running the MSI file. 2. After the prgram is installed, click Start>Prgrams>Hewlett-Packard>Virtual Cnnect Supprt Utility t start a cnsle. T start the Virtual Cnnect Supprt Utility in interactive mde, enter vcsu. T display the tp-level help and available ptins, enter vcsu -a. T display versin syntax and available ptins, enter vcsu -a versin. T display reprt syntax and available ptins, enter vcsu -a reprt. T display update syntax and available ptins, enter vcsu -a update. T display discver syntax and available ptins, enter vcsu -a discver. T display cllect syntax and available ptins, enter vcsu -a cllect. T display cnfigbackup syntax and available ptins, enter vcsu -a cnfigbackup. T display supprtdump syntax and available ptins, enter vcsu -a supprtdump. T display healthcheck syntax and available ptins, enter vcsu -a healthcheck. T display packageinf syntax and available ptins, enter vcsu -a packageinf. T display resetvcm syntax and available ptins, enter vcsu -a resetvcm. 3. Dwnlad a valid Virtual Cnnect firmware package file frm the HP website ( and then save it t yur lcal file system. Intrductin 6

7 4. Enter the versin cmmand t display all f the mdules in the enclsure and ensure that the required cnnectivity exists between the utility and the remte enclsure. Nn-VC mdules are shwn as Unknwn r unsupprted mdule. Versin infrmatin appears fr supprted VC mdules nly. 5. Enter the reprt cmmand t display all mdules in the target enclsure and which mdules can be updated. The reprt cmmand als displays the firmware package file cntents and versins. T use the reprt cmmand, a valid firmware package must be available n the lcal file system r supprted remte server. Nn-VC mdules are shwn as Unknwn r unsupprted mdule. Detailed infrmatin appears fr supprted VC mdules nly. 6. Enter the update cmmand t update the firmware n supprted VC-Enet and VC-FC mdules in the enclsure. The update prcess takes apprximately 20 minutes fr VC-Enet mdules, and 5 minutes fr VC-FC mdules. These updates are perfrmed simultaneusly. The utility nly updates supprted VC mdules that are able t be updated and require an update. Passwrd masking Fr all f the cmmands prvided by VCSU, the user name, passwrd, and IP address f the enclsure OA must be prvided. In sme cases, the VC dmain user name and passwrd must als be specified. VCSU enables the user t enter the passwrd interactively with passwrd masking, primarily fr security reasns. T d this, enter the passwrd as *. A prmpt is prvided that masks the input. Example: vcsu -a versin -i u Administratr -p * OA Passwrd :*********** Frm a Linux cmmand shell, use qutatin marks arund the asterisk s it is nt expanded by the Linux shell. Example: vcsu -a versin -i u Administratr -p "*" OA Passwrd :*********** Interactive mde Questins VCSU enters interactive mde when invked withut any parameters. Users are prmpted t enter missing cmmand line parameters. Example: N cmmand line parameters given. Starting interactive mde. Please enter actin ("help" fr list): healthcheck Please enter Onbard Administratr IP Address: Please enter Onbard Administratr Username: Administratr Please enter Onbard Administratr Passwrd: ******** The fllwing table prvides infrmatin n interactive mde questins and requests fr input. Intrductin 7

8 Interactive mde questin/request Descriptin Reference Please enter actin ("help\" (required) Enter a cmmand, r enter Cmmands (n page 10) fr list): help fr a list f available cmmands. -a <cmmand> Please enter actin: (required) Asked if help was entered Cmmands (n page 10) fr previus questin. Enter a cmmand. -a <cmmand> Please enter Onbard Administratr IP Address: Please enter Onbard Administratr Username: Please enter Onbard Administratr Passwrd: Please enter starting IP address: Please enter ending address: Please enter firmware package lcatin: (required fr all cmmands except discver and packageinf) IP address f the active OA in the primary enclsure (required fr all cmmands except discver and packageinf) User name f the active OA in the primary enclsure (required fr all cmmands except discver and packageinf) Passwrd f the active OA in the primary enclsure (required) First IP address in the range t search (required) Ending IP address in the range t search (required) Full path t the Virtual Cnnect package n the lcal cmputer Please enter the file lcatin: (ptinal) Full path t the cnfiguratin backup r supprt dump file Please enter the Cnfiguratin backup passwrd: (ptinal) Passwrd fr the cnfiguratin backup file Cmmands (n page 10) -i <IP> Cmmands (n page 10) -u <USER> Cmmands (n page 10) -p <PWD> discver -s <START IP> discver -s <END IP> packageinf (n page 13) reprt (n page 13) update (n page 15) -l <FILE> cnfigbackup supprtdump -l <FILE> cnfigbackup update (n page 15) -cp <CONFIG PASS> Please enter Frce Update ptins if any (eg: versin,health): Please enter VC-Enet mdule activatin rder if any (eg: parallel r dd-even r serial r manual. Default: dd-even): Please enter VC-FC mdule activatin rder if any (eg: parallel r dd-even r serial r manual. Default: serial): Please enter the time (in minutes) t wait between activating r rebting VC-Enet mdules [max 60 mins. Default: 0 mins]: Please enter the time (in minutes)t wait between Enter ptins separated by a cmma. update (n page 15) -f <FORCE> Enter ne f the fllwing: parallel, dd-even, serial, r manual Enter ne f the fllwing: parallel, dd-even, serial, r manual Enter the time in minutes (maximum f 60 minutes). Enter the time in minutes (maximum f 60 minutes). update (n page 15) -e <ORDER> update (n page 15) -f <ORDER> update (n page 15) -we <MINUTES> update (n page 15) -wf <MINUTES> Intrductin 8

9 Interactive mde questin/request Descriptin Reference activating r rebting VC-FC mdules [max 60 mins. Default: 0 mins]: Intrductin 9

10 Cmmands cllect Cntact the OA using the supplied credentials and execute a SHOW ALL frm the OA CLI, saving the utput t an "ashwall.txt" file in the current directry. This supprt actin als cntacts the primary VC Manager using the supplied credentials and executes the fllwing cmmands, saving the utput t a "vcmshwall.txt" file: shw enclsure * shw dmain shw netwrk * shw fabric * shw prfile * shw stackinglink shw intercnnect * shw firmware Item Syntax Descriptin vcsu -a cllect -i <IP> -u <USER> -p <PWD> -vcu <VCM USER> -vcp <VCM PASS> Parameters: IP IPv4 address f the active OA in the enclsure* USER Name f the OA user with privileges t access all enclsure intercnnect bays. Minimum length is 1 character. Maximum length is 40 characters.** PWD Passwrd f the OA user. Minimum length is 3 characters. Maximum length is 40 characters.** VCM USER Name f Virtual Cnnect user with Dmain privileges. Required if an enclsure is in a Virtual Cnnect dmain. Minimum length is 1 character. Maximum length is 31 characters. VCM PASS Passwrd fr the Virtual Cnnect user. Minimum length is 3 characters. Maximum length is 31 characters. *In a multi-enclsure envirnment, this must be the IP address f the active OA in the primary enclsure. **In a multi-enclsure envirnment, USER and PWD parameters fr the Onbard Administratr must be identical acrss lcal and all remte enclsures in the Virtual Cnnect dmain. Example Cllect cnfiguratin infrmatin frm the OA and VC Manager: vcsu -a cllect -i u Administratr -p passwrd -vcu Administratr -vcp passwrd Cmmands 10

11 discver Lcate remte OA enclsures that exist n the netwrk within a specified address range. VCSU displays the fllwing: Number f enclsures fund List f enclsure OA IPs with enclsure type, primary OA IP, and VC dmain name This cmmand is useful if an Administratr cannt remember the exact IP address f the OA n a certain enclsure, but knws the general IP address range. Item Syntax Parameters: START IP END IP Descriptin vcsu -a discver -s <START IP> -e <END IP> First IP address in the range t search Last IP address in the range t search Example Discver an enclsure in a certain address range: vcsu -a discver -s e cnfigbackup Using the supplied credentials, lg int VC Manager and access Virtual Cnnect t request a cnfiguratin dwnlad. VCSU saves that backup in the current directry as the file name supplied by Virtual Cnnect. A functining VC Manager dmain is required fr this actin. Item Syntax Descriptin vcsu -a cnfigbackup -i <IP> -u <USER> -p <PWD> -vcu <VCM USER> -vcp <VCM PASS> [-cp <CONFIG PASS>] -l <LOCATION> Parameters: IP USER IPv4 address f the active OA in the enclsure* Name f the OA user with privileges t access all enclsure intercnnect bays. Minimum length is 1 character. Maximum length is 40 characters.** PWD Passwrd f the OA user. Minimum length is 3 characters. Maximum length is 40 characters.** VCM USER Name f the Virtual Cnnect user with Dmain privileges. Required if an enclsure is in a Virtual Cnnect dmain. Minimum length is 1 character. Maximum length is 31 characters. VCM PASS Passwrd fr the Virtual Cnnect user. Minimum length is 3 characters. Maximum length is 31 characters. CONFIG PASS Optinal. Passwrd fr the cnfiguratin backup file. Supprted nly fr VCM versins 3.00 and higher. The default is n passwrd. LOCATION Full path, including file name, t save the cnfiguratin backup file. If nt prvided, VCSU saves the cnfiguratin backup file t the file name that VCM prvides and dwnlads it t the current directry. *In a multi-enclsure envirnment, this must be the IP address f the active OA in the primary enclsure. **In a multi-enclsure envirnment, USER and PWD parameters fr the Onbard Administratr must be identical acrss lcal and all remte enclsures in the Virtual Cnnect dmain. Example Cmmands 11

12 Request a cnfiguratin dwnlad frm Virtual Cnnect: vcsu -a cnfigbackup -i u Administratr -p passwrd -vcu Administratr -vcp passwrd healthcheck List the state f mdules in the enclsure. This cmmand is useful if an Administratr needs t knw if perfrming an actin, such as a failver r a VC Manager r OA firmware upgrade, wuld cause an utage. On an enclsure cnfigured fr Virtual Cnnect, the cmmand displays the fllwing: Onbard Administratr firmware versin Pwer: On, Off, ther Health: OK, Degraded, Failed, ther IP Address Cnnectivity Test Fr VC-Enet Mdules: VCM Mde: Primary, Backup, Subrdinate, Unintegrated Mdule Cnfiguratin: In Sync, Nt In Sync, Invalid Dmain Cnfiguratin (fr primary r backup VC-Enet mdules): In Sync, Nt In Sync The primary Virtual Cnnect manager saves the dmain cnfiguratin data t the backup mdule in a VC dmain at a regular interval. The 'Dmain cnfiguratin' state indicates whether r nt this data is in sync between the tw mdules. The 'Mdule cnfiguratin' state indicates whether all the mdules in an enclsure are in sync with the primary mdule regarding the Virtual Cnnect cnfiguratin infrmatin. If a mdule is being recnfigured by Virtual Cnnect, r is rebting, a 'Nt In Sync' r 'Invalid' cnfiguratin status might appear. Wait up t 2 minutes, and then execute the healthcheck cmmand again. Item Syntax Parameters: IP USER Descriptin vcsu -a healthcheck -i <IP> -u <USER> -p <PWD> IPv4 address f the active OA in the enclsure* Name f the OA user with privileges t access all enclsure intercnnect bays. Minimum length is 1 character. Maximum length is 40 characters.** PWD Passwrd f the OA user. Minimum length is 3 characters. Maximum length is 40 characters.** *In a multi-enclsure envirnment, this must be the IP address f the active OA in the primary enclsure. **In a multi-enclsure envirnment, USER and PWD parameters fr the Onbard Administratr must be identical acrss lcal and all remte enclsures in the Virtual Cnnect dmain. Example List the state f mdules in an enclsure: vcsu -a healthcheck -i u Administratr -p passwrd Cmmands 12

13 packageinf Extract the package infrmatin frm the supplied package path and display the fllwing infrmatin: Digital Signature Validatin (fr Virtual Cnnect firmware versin 2.30 and higher) Package Versin Ethernet Firmware Versin Timestamp Ethernet Firmware Supprted Hardware FC Firmware Versin FC Firmware Supprted Hardware Release Ntes (extract, nt display) Item Syntax Parameter: FILE Descriptin vcsu -a packageinf -l <FILE> Full path t the Virtual Cnnect package n the lcal cmputer r supprted remte server reprt Example Display package infrmatin frm a file named VCpackage: vcsu -a packageinf -l VCpackage Display the current running firmware versin n all mdules in a specific target enclsure. Als display the VC-Enet and VC-FC firmware versins prvided in the specified VC package file, and whether r nt the mdule can be updated. In additin t displaying the mdule firmware versin and status, the reprt cmmand als displays details abut the VC package cntents. Because the package versin details appear, the user must prvide a VC package file as part f the input at the cmmand line. Item Syntax Parameters: IP USER Descriptin vcsu -a reprt -i <IP> -u <USER> -p <PWD> -l <FILE> IPv4 address f the active OA in the enclsure* Name f the OA user with privileges t access all enclsure intercnnect bays. Minimum length is 1 character. Maximum length is 40 characters.** PWD Passwrd f the OA user. Minimum length is 3 characters. Maximum length is 40 characters.** FILE Full path t the Virtual Cnnect package n the lcal cmputer r supprted remte server BAY Optinal. The bay number f the target mdule. If nt specified, the default is all supprted mdules. *In a multi-enclsure envirnment, this must be the IP address f the active OA in the primary enclsure. **In a multi-enclsure envirnment, USER and PWD parameters fr the Onbard Administratr must be identical acrss lcal and all remte enclsures in the Virtual Cnnect dmain. Example Cmmands 13

14 Display all mdules in an enclsure: vcsu -a reprt -i u Administratr -p passwrd -l VCpackage resetvcm Lg int the specified intercnnect bay and restart the Virtual Cnnect Manager service. This is the same prcess as the menu ptin "Reset VC Manager" frm the Virtual Cnnect user interface. Item Syntax Parameters: IP Descriptin vcsu -a resetvcm -i <IP> -u <USER> -p <PWD> IPv4 address f the active OA in the enclsure* USER Name f the OA user with privileges t access all enclsure intercnnect bays. Minimum length is 1 character. Maximum length is 40 characters.** PWD Passwrd f the OA user. Minimum length is 3 characters. Maximum length is 40 characters.** *In a multi-enclsure envirnment, this must be the IP address f the active OA in the primary enclsure. **In a multi-enclsure envirnment, USER and PWD parameters fr the Onbard Administratr must be identical acrss lcal and all remte enclsures in the Virtual Cnnect dmain. Example Reset the mdules in an enclsure: vcsu -a resetvcm -i u Administratr -p passwrd supprtdump Lg int VC Manager using the supplied credentials and access Virtual Cnnect t request a supprt infrmatin (debug dump) dwnlad. VCSU saves that file in the current directry as the file name supplied by Virtual Cnnect. A functining VC Manager dmain is required fr this actin. Item Syntax Descriptin vcsu -a supprtdump -i <IP> -u <USER> -p <PWD> -vcu <VCM USER> -vcp <VCM PASS> -l <LOCATION> Parameters: IP USER IPv4 address f the active OA in the enclsure* Name f the OA user with privileges t access all enclsure intercnnect bays. Minimum length is 1 character. Maximum length is 40 characters.** PWD Passwrd f the OA user. Minimum length is 3 characters. Maximum length is 40 characters.** VCM USER Name f Virtual Cnnect user with Dmain privileges. Required if an enclsure is in a Virtual Cnnect dmain. Minimum length is 1 character. Maximum length is 31 characters. VCM PASS Passwrd fr the Virtual Cnnect user. Minimum length is 3 characters. Maximum length is 31 characters. LOCATION Full path, including file name, t save the supprt dump file. If nt prvided, VCSU saves the supprt dump file t the file name that VCM prvides and dwnlads it t the current directry. *In a multi-enclsure envirnment, this must be the IP address f the active OA in the primary enclsure. **In a multi-enclsure envirnment, USER and PWD parameters fr the Onbard Administratr must be identical acrss lcal and all remte enclsures in the Virtual Cnnect dmain. Example Cmmands 14

15 update Save supprt infrmatin: vcsu -a supprtdump -i u Administratr -p passwrd -vcu Administratr -vcp passwrd Update the firmware. The user must prvide the primary OA IP address, user credentials, and the package file t use fr the update. The user can als frce an update f mdules in the fllwing circumstances: The target mdule cntains a running firmware image that is the same versin as the ne in the surce package. The target mdule cntains a running firmware image that is newer than the versin in the surce package. The target mdule is in a degraded r failed state. Item Syntax Descriptin vcsu -a update -i <IP> -u <USER> -p <PWD> -l <FILE> [-f <FORCE>] -vcu <VCM USER> -vcp <VCM PASS> [-q] [-e <ORDER>] [-f <ORDER>] [-we <MINUTES>] [-wf <MINUTES>] [-cp <CONFIG PASS>] Parameters: IP USER IPv4 address f the active OA in the enclsure* Name f the OA user with privileges t access all enclsure intercnnect bays. Minimum length is 1 character. Maximum length is 40 characters.** PWD Passwrd f the OA user. Minimum length is 3 characters. Maximum length is 40 characters.** FILE Full path t the Virtual Cnnect package n the lcal cmputer r supprted remte server FORCE Optinal. Cmma-separated list f frce peratins under certain cnditins: versin Allws an update f the same firmware versin. health Allws an update n a mdule with failed r degraded health. VCM USER Name f the Virtual Cnnect user with Dmain privileges. This cmmand is required if an enclsure is in a Virtual Cnnect dmain. Minimum length is 1 character. Maximum length is 31 characters. VCM PASS Passwrd fr the Virtual Cnnect user. Minimum length is 3 characters. Maximum length is 31 characters. -q Optinal. Specifies that the firmware update des nt prmpt fr cnfirmatin befre updating, and uses the default answer fr the cnfirmatin (YES). -e Optinal. Specifies VC-Enet mdule activatin rder. The fllwing activatin rder methds are supprted: parallel All mdules are activated at the same time. dd-even (Default) All mdules n the backup VCM side are activated first, then all mdules n the primary VCM side except the primary VCM, then the primary VCM itself. serial Mdules are activated ne at a time, starting with the highest numbered bay. manual Mdules are updated but nt activated. Use the VC Manager GUI r OA GUI t activate (rebt) mdules. -f Optinal. Specifies VC-FC mdule activatin rder. The fllwing activatin rder methds are supprted: parallel All mdules are activated at the same time. Cmmands 15

16 Item Descriptin dd-even All mdules in dd-numbered bays are activated first, and then mdules in even-numbered bays are activated. serial (Default) Mdules are activated ne at a time, starting with the highest numbered bay. manual Mdules are updated but nt activated. Use the OA GUI t activate (rebt) mdules. -we -wf -cp Optinal. Specifies the amunt f time, in minutes, t wait between activating r rebting VC-Enet mdules. This cmmand is required fr sme MPIO/teaming sftware n the server blades in the enclsure. The default is 0, r n delay. HP recmmends a minimum f 5 minutes. Optinal. Specifies the amunt f time, in minutes, t wait between activating r rebting VC-FC mdules. This cmmand is required fr sme MPIO/teaming sftware n the server blades in the enclsure. The default is 0, r n delay. HP recmmends a minimum f 5 minutes. Optinal. Passwrd fr the cnfiguratin backup file. Supprted in VCM firmware versins 3.00 and higher. The default is n passwrd. *In a multi-enclsure envirnment, this must be the IP address f the active OA in the primary enclsure. **In a multi-enclsure envirnment, USER and PWD parameters fr the Onbard Administratr must be identical acrss lcal and all remte enclsures in the Virtual Cnnect dmain. Examples versin Update multiple mdules in an enclsure imprted int a VC dmain: vcsu -a update -i u Administratr -p passwrd -vcu Jhn -vcp vcpass -l C:\images\vcfw-120.bin Perfrm an update and specify an activatin rdering methd: vcsu -a update -i u Administratr -p passwrd -vcu Jhn -vcp vcpass -l C:\images\vcfw-120.bin -e serial -f parallel Perfrm an update using a firmware image frm a web server address: vcsu a update i u Administratr p passwrd l Perfrm an update using a firmware image frm an FTP server n the netwrk: vcsu a update i u Administratr p passwrd l ftp://user:passwrd@ /vcfw-120.bin Perfrm an update f the same firmware versin n a degraded mdule: vcsu -a update -i u Administratr -p passwrd -l C:\images\vcfc-120.bin -f versin,health Display the current running firmware versin n all mdules in a specific target enclsure. Item Descriptin Syntax vcsu -a versin -i <IP> -u <USER> -p <PWD> Parameters: IP IPv4 address f the active OA in the enclsure* USER Name f the OA user with privileges t access all enclsure intercnnect bays. Minimum length is 1 character. Maximum length is 40 characters.** PWD Passwrd f the OA user. Minimum length is 3 characters. Maximum length is 40 Cmmands 16

17 Item Descriptin characters.** *In a multi-enclsure envirnment, this must be the IP address f the active OA in the primary enclsure. **In a multi-enclsure envirnment, USER and PWD parameters fr the Onbard Administratr must be identical acrss lcal and all remte enclsures in the Virtual Cnnect dmain. Examples Display all mdules and their current firmware versins: vcsu -a versin -i u Administratr -p passwrd Cmmands 17

18 Trubleshting Errr messages Errr message Reslutin This versin f the applicatin des nt supprt the target enclsure Unable t get enclsure part number Anther instance f this applicatin is running. Please wait until all ther instances are cmpleted and try again. Unable t initialize Onbard Administratr interface Unable t lgin t the Onbard Administratr. Please cnfirm the OA IP address and user credentials. Invalid ptin Invalid -a ptin One r mre parameters missing Missing -l ptin Invalid -f ptin Invalid OA IP address Unable t cmmunicate with OA IP aaa.bbb.ccc.ddd OA username is lnger than 40 characters OA user passwrd is greater than 40 characters Invalid bay number OA firmware versin a.bb is nt supprted Unable t cmmunicate with Onbard Administratr. Please cnfirm validity f the OA IP address and user credentials. Specified Onbard Administratr is nt primary Unable t get enclsure VC mde infrmatin Initializatin prcess failed. Firmware update cannt cntinue. Specify a supprted enclsure type. Check cnnectivity with the OA, and then restart the update prcess. Mre than ne instance f the update utility is attempting t run n the client. Wait until all ther instances are cmplete, and then try again. Check cnnectivity with the OA, and then restart the update prcess. Cnfirm the OA IP address and user credentials. An invalid ptin has been specified by the user. Verify the list f available ptins fr that cmmand. An invalid -a frmat has been specified by the user. Verify the list f available cmmands. One r mre required parameters was nt specified. See the required syntax fr the cmmand. Specify the required package lcatin. The -f versin ptin can nly be used with the update cmmand. Be sure a valid -f ptin is specified. Prvide a valid IP address in the prper frmat. Check cnnectivity with the OA and verify that yu are using a valid IP address. Enter a valid OA username. Enter a valid OA user passwrd. Specify a valid bay number fr the target enclsure. Update the firmware n the target enclsure. Cnfirm the validity f the OA IP address and user credentials. Specify the OA IP address f the primary OA in the target enclsure. Lg int VC Manager GUI and reslve any errrs with VC Manager. Reset the OA t factry defaults, and then lg int the VC Manager GUI. Check update requirements, and then try the update again. Trubleshting 18

19 Errr message File extractin failed Firmware update failed n mdule Unable t transfer file t mdule Unable t cnfigure mdule fr update Anther firmware update is currently in prgress The specified activatin rdering methd is nt valid Signature Validatin failed Reslutin Verify that the Virtual Cnnect firmware package is crrect, r dwnlad it again frm the HP website ( See the vcsu-####.lg file. Verify cnnectivity between the client and the enclsure. Verify cnnectivity between the client and the enclsure. Wait until the current update is cmplete befre attempting t update the firmware. Verify that the activatin rder methd (-e r -f) is crrect. The firmware package file is crrupt. Dwnlad the firmware package frm a trusted surce r directly frm the HP website ( Befre cntacting HP technical supprt, be sure t have the Virtual Cnnect Supprt Utility lg file (vcsu-####.lg) available. Trubleshting 19

20 Technical supprt Befre yu cntact HP Be sure t have the fllwing infrmatin available befre yu call HP: Technical supprt registratin number (if applicable) Prduct serial number Prduct mdel name and number Prduct identificatin number Applicable errr messages Add-n bards r hardware Third-party hardware r sftware Operating system type and revisin level HP cntact infrmatin Fr the name f the nearest HP authrized reseller: See the Cntact HP wrldwide (in English) webpage ( Fr HP technical supprt: In the United States, fr cntact ptins see the Cntact HP United States webpage ( T cntact HP by phne: Call HP-INVENT ( ). This service is available 24 hurs a day, 7 days a week. Fr cntinuus quality imprvement, calls may be recrded r mnitred. If yu have purchased a Care Pack (service upgrade), call Fr mre infrmatin abut Care Packs, refer t the HP website ( In ther lcatins, see the Cntact HP wrldwide (in English) webpage ( Technical supprt 20

21 Acrnyms and abbreviatins DHCP Dynamic Hst Cnfiguratin Prtcl DNS dmain name system FC Fibre Channel OA Onbard Administratr SSH Secure Shell SSL Secure Sckets Layer TLS Transprt Layer Security VCM Virtual Cnnect Manager VCSU Virtual Cnnect Supprt Utility Acrnyms and abbreviatins 21