Preparedness and Health and Safety Services

Transcription

1 Jb Aid: Entering Training Using the Curse Recrd Entry System Cre Cncepts What is the Learning Center? The Learning Center is the system f recrd fr training infrmatin fr the American Red Crss. The Learning Center cntains infrmatin abut curses available, classes taught, instructr certificatins and recrds student learning. T access the Learning Center, lgin t classes.redcrss.rg/saba/web/main. Once lgged int the Learning Center, yu can view yur persnal training histry and cmplete instructr recertificatin assessments right n yur G T: Hme screen. The CR Administratin functin in the Learning Center has been changed t an easy-t-use curse recrd entry system interface. Selecting CR Administratin frm yur G T: menu will present yu with the ptin t navigate t the curse recrd entry system, where yu will be asked t lg in again. The curse recrd entry system can be accessed tw ways by lgging int the Learning Center and selecting CR Administratin, r by navigating directly t Hw is entering training infrmatin different using the curse recrd entry system? The curse recrd entry system allws yu t enter curse recrds fr American Red Crss training mre simply than befre. There are nw tw different ptins fr entering classes taught: curse recrd entry fr curses with fees; and, curse recrd entry fr curses withut fees. The curse recrd entry system cannt be used t recrd instructr training r blended learning classes at this time. Because blended learning and mst instructr curses cntain an nline sessin, they must be set up in advance f the classrm sessin and are recrded differently than classes taught nly in the classrm. Additinally, fr instructr candidates t be set up prperly in the Learning Center, infrmatin is required that cannt be btained using the curse recrd entry system. What is a digital certificate? The first f its kind, an American Red Crss digital certificate has a unique alpha-numeric identifier and Quick Respnse (QR) Cde and can be viewed, printed r shared nline and accessed at anytime thrugh the nline Red Crss Learning Center. Digital certificates are available fr every American Red Crss curse that wuld typically ffer a certificate. Once all f the required infrmatin abut yur training has been entered and payment has been received, digital certificates are issued immediately t yur students. Fr this reasn, it is crucial that a unique address is prvided fr each f yur students. Yu, as the instructr and rganizatin representative, will als get an . Thrugh the curse recrd entry system, yu will be able t access digital certificates fr all f the classes yur rganizatin has entered, even thse that tk place prir t the launch f the system. Althugh digital certificates are issued fr blended learning curses, they are nt available thrugh the curse recrd entry system. Blended learning and instructr training classes are prcessed differently than ther classes. The Training Supprt Center (TSC) can help yu access certificates fr thse classes, if needed. Call the TSC at REDCROSS and chse the Health and Safety training ptin, r supprt@redcrsstraining.rg. Updated: Page 1

2 What are the payment ptins fr curses with training fees? If the curse has an assciated per persn fee, the training fees must be paid fr in full by credit card r purchase rder. Credit card and purchase rder infrmatin can be entered n the Payment screen in the Learning Center. Nte that yur rganizatin must be apprved fr invicing privileges and have a valid purchase rder n file befre a purchase rder will display as an available payment ptin. A third payment ptin als exists Call Billing Cntact. This ptin alerts the Training Supprt Center (TSC) that the billing cntact fr yur rganizatin shuld be called t prvide payment. Which ptin fr curse recrd entry is the right ne fr the class I taught? As there are tw ptins fr recrding yur training infrmatin, the fllwing infrmatin is prvided t help yu chse the apprpriate ptin: Enter r edit recrds fr curses with fees - Select this ptin if yu are entering classes that have a per persn fee assciated with them. Nte that yu can enter infrmatin abut classes taught that d nt require student infrmatin thrugh the With Fees link, t (e.g., preparedness educatin). If that is an ptin fr the curse yu selected, a Skip Student Details checkbx will appear. When that checkbx is selected yu will nt need t enter the student names r cntact infrmatin and n certificates will be issued. Instead, enter the ttal number f students, the number wh cmpleted the ffering successfully, the number wh did nt cmplete the ffering successfully, and the number wh were nt evaluated. If the Skip Student Details bx des nt appear, then yu must enter student infrmatin n the curse recrd. All successful class participants with valid addresses will receive an with a link t their digital certificate nce their training has been entered and payment has been received. Updated: Page 2

3 Enter recrds fr curses withut fees - Select this ptin if yu are entering recrds fr curses withut fees and will nt need certificates f cmpletin fr yur students. Yu will enter the ttal number f students, the number wh successfully cmpleted the class, the number wh did nt cmplete the class successfully, and the number wh were nt evaluated. Why is it imprtant t prvide cmplete and accurate student infrmatin int the curse recrd entry system? Entering accurate student data is very imprtant, especially in light f the digital certificate functinality. Keep the fllwing pints in mind when entering student infrmatin: Each student must have a unique and valid address fr a peple recrd t be created. Misspelled names can nly be crrected if a peple recrd exists. Peple recrds are nly created when unique and valid addresses are entered fr the students at the time f curse recrd entry. If an address already exists in the Learning Center fr a student, the system will recgnize the matching address and assume that they are fr the same peple. This means that crrecting the name n the peple recrd t which the address is tied is the nly way t fix the student s certificate if it was typed incrrectly. If it truly is a different persn, the peple recrd f the riginal wner f that address will be verwritten by the change. What happens after I submit the curse recrd? If payment is successfully applied t a curse recrd, n additinal actin is needed. When Call Billing Cntact is selected as a payment methd, the billing cntact listed n yur rganizatin recrd in the Learning Center will be cntacted t prvide payment ver the telephne. Curse recrds entered using the curse recrd entry system will be audited n a daily basis. Updated: Page 3

4 Can I cancel r delete a curse recrd? All curse recrds that have been entered and cnfirmed (the Cnfirm buttn is n the Review page) will generate digital certificates fr students. Once digital certificates have been issued, n changes can be made t the curse recrd. Yu can nly delete a curse recrd that is in draft status and fr which digital certificates have nt been issued. An apprved curse recrd cannt be deleted. What if I misspelled a student s name in a curse recrd? If yu misspelled a student s name, the Training Supprt Center can crrect this fr yu. Fr assistance crrecting a student s name cntact the Training Supprt Center at REDCROSS r supprt@redcrsstraining.rg. What happens when a curse recrd is cancelled? When a curse recrd is cancelled, the payment infrmatin is deleted and refunded. Digital certificates issued n a cancelled curse recrd are invalid and cannt be recalled. At this time, students are nt ntified that their certificate has been invalidated, but if they attempt t verify their certificate using the redcrss.rg/cnfirm r the redcrss.rg/getcertificate sites, they will get an errr message stating the certificate cannt be fund. If a new curse recrd is created t replace the cancelled ne, the students will receive a new digital certificate with a link t a new digital certificate. The unique identifier n the digital certificate will als be different. Updated: Page 4

5 Prcess Prcess flw Search existing curse recrds View, edit, and cpy curse recrds r delete draft recrds Print student certificates frm the curse recrd entry summary Access the curse recrd entry system at curserecrds Create curse recrd Add instructr(s) Enter student infrmatin Enter payment infrmatin Print student certificates Schedule class and set up payment Add instructr(s) Retain curse recrd number t recall and cmplete this entry after the class has ccurred Prcess steps Access the curse recrd entry system OR Lgin t the Learning Center at Select CR Administratin frm the G T: drp-dwn menu at the tp. On the CR Administratin landing page, yu will have the pprtunity t navigate t the curse recrd entry system. Yu will have t lgin there als. Navigate directly t Select Enter recrds fr curses withut fees r Enter r edit recrds fr curses with fees, as apprpriate. Yur user credentials are the same n bth sites. Nte that the guidance in this dcument applies t the With Fees prtin f the curse recrd entry system. Chse an actin Once lgged int the curse recrd entry system there are fur actins yu can take (see the left-side navigatin menu): 1. Search existing curse recrds; 2. Search class participants; 3. Create new curse recrd; 4. Schedule class and set up payment Each f these actins will be cvered separately belw. Updated: Page 5

6 Search existing curse recrds The default view upn lgging int the curse recrd entry system is the Search existing curse recrds menu. Frm here yu can: Filter yur curse recrds by status, curse recrd number, r by the name f the curse. (See picture belw with blue circle fr lcatin f ptin.) Nte that with the release f digital certificates, the status markers have changed. Yu will see all f the previus statuses in yur search (Apprved, Cancelled, Draft, Rejected, Submitted), but ging frward there will nly be Apprved, Draft and/r Cancelled statuses assigned t curse recrds. Filter the clumns f yur table by selecting the arrw icn n the clumn heading. (See picture belw with green circle fr lcatin f ptin.) Chse hw many curse recrds t display n the screen. The default value is ten (10), but as many as 100 can be displayed. (See picture belw with range arrw fr lcatin f ptin.) Chse t view all curse recrds assciated with yur rganizatin, r just the nes that yu created r were listed as the instructr. (See picture belw with purple arrw fr lcatin f ptin.) Search Filters Srt by Clumns Number f Recrds Shw All Recrds Updated: Page 6

7 Search existing curse recrds (cntinued) There are fur (4) icns used in this system t indicate actins that can be taken with individual curse recrds. This icn allws yu t view yur curse recrd entry. This is hw yu can access yur stu- dent certificates after yu have entered and submitted a curse recrd and prvided payment. There are ptins t print bth 8.5 x 11 and wallet-size certificates frm curse recrd entry summary. This icn allws yu t cpy a curse recrd. Use this if the class yu teach and the facility taught at are the same t cut dwn n curse recrd entry time. This icn allws yu t edit a curse recrd. Nte that curse recrds that have been created and submitted thrugh the cnfirmatin step (i.e. student certificates have been issued) cannt be edited. This icn allws yu t delete draft curse recrds. Nte that curse recrds that have been created and submitted thrugh the cnfirmatin step (i.e. student certificates have been issued) cannt be deleted. Updated: Page 7

8 Create new curse recrd Select Create new curse recrd frm the left-side navigatin menu. Curse recrd entry is cmpleted in five (5) steps: Curse < Students < Review < Payment < Cnfirmatin On the Curse page - Cmplete the fllwing fields: Organizatin: Select the rganizatin crrespnding t the rganizatin in which this curse was ffered frm the drp-dwn list. Nte that nly rganizatins with which yu are assciated will display as ptins. Curse Categry (ptinal): Select the curse categry frm the drp-dwn list t narrw the results fr the Curse Name field. Curse Name: Select the curse that was ffered by typing the beginning f the curse name. All curses beginning with that letter r wrd will display. Scrll thrugh the list t find the apprpriate curse. Use the % symbl t find curse names cntaining the wrd r letters after the symbl, e.g., %adult wuld shw all curse names that cntain the wrd adult. Curse Ending Date: (*) Enter the last day f the class in MM/DD/YYYY frmat, r select the last day f the class frm the calendar view. This is the date that will appear n yur students digital certificate. Nte that yu cannt enter curse recrds fr future dates thrugh the Create new curse recrd menu ptin. Skip Student Details (ptinal): Check this checkbx if yu want t enter the ttal number f students wh were successful and unsuccessful, instead f entering infrmatin abut each student by name. Students will nt get certificates if this bx is checked. Nte: This field nly displays if the curse is set t allw annymus learners. Ttal Students: Enter the number f students wh attended this class. Training Site Address: Training Site Name: Enter the name f the facility where the ffering was cnducted. Street Address: Enter the street address f the facility where the ffering was cnducted. Pstal Cde: (*) Enter the zip cde where the ffering was cnducted. Nte that the entry f a zip cde will aut ppulate the City, State and Cunty fields. City: Enter the city where the ffering was cnducted. State: Enter the state where the ffering was cnducted. Cunty (ptinal): Select the cunty where the ffering was cnducted frm the drpdwn list. * Nte that if a student des nt prvide an address fr yu t enter, they will need t navigate t the get certificate site t access their digital certificate at The get certificate site requires first name, last name, last day f the class and zip cde f the training facility t retrieve a student s digital certificate. Please be sure t prvide the prper infrmatin abut the class t yur students s that they can retrieve their digital certificates, if necessary. Updated: Page 8

9 Create new curse recrd (cntinued) Instructrs: Select the Add Instructr link. A windw displays t search fr instructrs. Enter search criteria (first name and last name) t lcate the desired instructr. Click the Search buttn. Nte that nly peple wh are assciated with the rganizatin listed n the curse recrd and wh are designated as an instructr resurce will display in the search results. Check the checkbx next t any desired instructr(s). Yu can add as many instructrs as applicable. Yu can delete unneeded instructrs by selecting the delete icn ( ) next t their name. Click the Okay buttn. Cmments (ptinal): Enter any additinal infrmatin abut the class that yu need t recrd. This field will display n the curse recrd entry summary page. Click the Next buttn t cntinue t the Students page. Selecting Next will create a draft recrd. Nte that there is a curse recrd number n the upper left part f the Students page. Selecting Clse will nt create a curse recrd and any infrmatin entered will nt be saved. On the Students page - The number f rws presented is equal t the number f students indicated n the Curse page. If mre rws are needed, select the Add Student link r the Tab key n yur keybard when yu are n the last clumn f the last field. Enter student data: First Name: (*) Enter the student s first name. Last Name: (*) Enter the student s last name. This is the name that will appear n the student s digital certificate. Please be cnscius f spelling, punctuatin and capitalizatin. Fixing spelling mistakes after a curse recrd has been submitted is cmplicated because digital certificates have already been issued. The entire curse recrd will have t be deleted and re-entered t fix a misspelled name. Address: Enter the student s address. Nte that it is VERY imprtant that each student listed prvides a unique address. The Learning Center s key t differentiating peple is the address. Student s withut an address will nt be able t recall their digital certificates easily and will have t call the Training Supprt Center (TSC) fr assistance instead. DO NOT list yur wn address fr every student. This may affect yur persnal recrd in the Learning Center and will have an adverse effect n yur students recrds, t. Phne Number (ptinal): Enter the student s phne number. Updated: Page 9

10 Create new curse recrd (cntinued) Instructrs: Select the Add Instructr link. A windw displays t search fr instructrs. Enter search criteria (first name and last name) t lcate the desired instructr. Click the Search buttn. Nte that nly peple wh are assciated with the rganizatin listed n the curse recrd and wh are designated as an instructr resurce will display in the search results. Check the checkbx next t any desired instructr(s). Yu can add as many instructrs as applicable. Yu can delete unneeded instructrs by selecting the delete icn ( ) next t their name. Click the Okay buttn. Cmments (ptinal): Enter any additinal infrmatin abut the class that yu need t recrd. This field will display n the curse recrd entry summary page. Click the Next buttn t cntinue t the Students page. Selecting Next will create a draft recrd. Nte that there is a curse recrd number n the upper left part f the Students page. Selecting Clse will nt create a curse recrd and any infrmatin entered will nt be saved. On the Students page - The number f rws presented is equal t the number f students indicated n the Curse page. If mre rws are needed, select the Add Student link r the Tab key n yur keybard when yu are n the last clumn f the last field. Enter student data: First Name: (*) Enter the student s first name. Last Name: (*) Enter the student s last name. This is the name that will appear n the student s digital certificate. Please be cnscius f spelling, punctuatin and capitalizatin. Fixing spelling mistakes after a curse recrd has been submitted is cmplicated because digital certificates have already been issued. The entire curse recrd will have t be deleted and re-entered t fix a misspelled name. Address: Enter the student s address. Nte that it is VERY imprtant that each student listed prvides a unique address. The Learning Center s key t differentiating peple is the address. Student s withut an address will nt be able t recall their digital certificates easily and will have t call the Training Supprt Center (TSC) fr assistance instead. DO NOT list yur wn address fr every student. This may affect yur persnal recrd in the Learning Center and will have an adverse effect n yur students recrds, t. Phne Number (ptinal): Enter the student s phne number. Updated: Page 10

11 Create new curse recrd (cntinued) Mastery Status: Fr each cmpnent select Successful (default), Unsuccessful, r Nt Evaluated. There is a clumn fr every curse cmpnent assciated with the curse. Nte that if yu checked the Skip Student Details checkbx n the Curse page, yu will be presented with the fllwing fields. The sum f the numbers in the Ttal Successful, Ttal Unsuccessful, and Ttal Nt Evaluated fields must equal the number entered int the Ttal Students field. Ttal Successful: Enter the ttal number f students wh successfully cmpleted the ffering. Ttal Unsuccessful: Enter the ttal number f students wh did nt successfully cmplete the ffering. Ttal Nt Evaluated: Enter the ttal number f students wh were nt evaluated as successful r unsuccessful. Nte that if sme f the students in yur class nly successfully cmpleted specific prtins f the class, but nt the entire class, and there are nt multiple cmpnents t chse frm, yu will need t create a separate curse recrd fr thse students. Here is a sample f hw that wuld wrk I taught an Adult First Aid/CPR/AED class n 7/15/2012 and there were 5 students. Billy and Jane tk the entire curse and passed. Suzy and Harriet nly participated in the First Aid prtin and passed. Je nly needed Adult CPR. I will need t submit three curse recrds [ne fr Adult First Aid/CPR/AED (HSSSFA404), ne fr Adult CPR (HSSSFA102) and ne fr First Aid (HSSSFA101)] t ensure that I am charged prperly and that each student gets nly the certificate they earned. * Nte that if a student des nt prvide an address fr yu t enter, they will need t navigate t the get certificate site t access their digital certificate at The get certificate site requires first name, last name, last day f the class and zip cde f the training facility t retrieve a student s digital certificate. Please be sure t prvide the prper infrmatin abut the class t yur students s that they can retrieve their digital certificates, if necessary. Click the Next/Save buttn t cntinue t the Review page. Selecting Next/Save will save yur student data n the curse recrd. The curse recrd is still in draft status and yu may return t yur curse recrd t make any needed changes r additins at a later time. Selecting Back will take yu t the Curse page and allw yu t make changes t the curse, facility r instructr fields. Any student data entered will nt be saved if Back is selected. Selecting Clse will take yu t the Search existing curse recrds page. Any student data entered will nt be saved. Yur curse recrd will be listed in draft status and can be edited. Updated: Page 11

12 Create new curse recrd (cntinued) On the Review page - Verify that the infrmatin presented here is accurate, including the spelling f student names and cllectin f student addresses. Selecting 'Cnfirm' will cmplete and submit yur curse recrd. Payment details will be entered n the fllwing page. Yu will nt be able t make further changes t this curse recrd. Selecting Back will take yu t the Student page and allw yu t make changes t the student data fields. Selecting 'Clse' will take yu t the Search existing curse recrds page. The curse recrd is still in draft status and yu may return t yur curse recrd t make any needed changes r additins at a later time. On the Payment page - Cmplete the fllwing fields: Prmtinal Cde: If applicable, enter the cupn cde prvided t yur rganizatin. Nte that the prmtinal/cupn cdes are case sensitive and must be typed in the field exactly as prvided. Nte that nce that cde has been entered the amunt per student will be adjusted. Payment Type: Select the payment type yu wish t use frm the drp-dwn menu Credit Card: Additinal fields will appear. Enter card number, expiratin date, CVV/security cde, and billing address assciated with the card. Nte that the Red Crss cannt stre credit card data at this time. Call Billing Cntact: Select this ptin if yu want the Training Supprt Center t cntact the billing cntact listed n yur rganizatin recrd t secure payment. Purchase Order: Additinal fields will appear if yur rganizatin has a valid purchase rder n file. If there is nt a valid purchase rder in the Learning Center r yur purchase rder des nt have sufficient funds t cver yur curse recrd, yu will get an errr message that reads N suitable purchase rders with sufficient funds fund fr this rganizatin. If this ccurs, cntact the Training Supprt Center t request invicing privileges r t increase yur purchase rder amunt as applicable. Yu can als chse t pay by credit card r bank transfer at this time. Legal Infrmatin: Check the I agree checkbx t certify that the training sessin has been cmpleted in accrdance with the requirements and prcedures f American Red Crss. Click the Submit buttn. Digital certificates will be sent t yur students via and yu will als receive an cntaining the links t yur students certificates. Valid addresses are required t receive digital certificate links. Updated: Page 12

13 Create new curse recrd (cntinued) On the Cnfirmatin page Selecting Print Summary will allw yu t print the curse recrd entry summary page. The summary displays all infrmatin abut the curse recrd, including payment type and amunt. Selecting Print 8.5 x 11 Certificates will allw yu t print full-page certificates fr each student. Once yu clse this windw, yu will be able t access the certificates again by searching fr the curse recrd and viewing the curse recrd entry summary page. Selecting Print Wallet Certificates will allw yu t print wallet-size certificates n yur wn business card cardstck r plain paper fr all f yur students. Once yu clse this windw, yu will be able t access the certificates again by searching fr the curse recrd and viewing the curse recrd entry summary page. Selecting Clse will take yu t the Search existing curse recrds page. Updated: Page 13

14 Search class participants There are tw ways yu can access the Search class participants functinality: Select Search class participants frm the left-side navigatin menu; r Lgin t the Learning Center and select CR Administratin frm the G T: menu in the upper right crner. Nte that this functinality currently resides directly in the Learning Center and will nt have the lk and feel f ther tasks that yu perfrm in the curse recrd entry system. Yu can search fr a particular student s certificates using any f the fllwing parameters: Sheet N. (curse recrd sheet number) First Name Last Name Address Phne Number Curse Name Status f the Curse Recrd (Apprved, Cancelled, Draft, Pending Payment, Rejected r Submitted) Nte that the search functin will lk fr exact matches nly, but is nt case sensitive; partial values will deliver inaccurate results. Fr each result that is returned, depending n the status f the curse recrd r the student s cmpletin/mastery status, yu will have the fllwing ptins: View Summary Selecting this link will pen a new windw with the curse recrd summary fr the particular class in which this student participated. Print 8.5 x 11 Certificate Selecting this link will pen a new windw and give yu the ptin t print the full-page certificate fr this student. This ptin will nly appear when the student successfully cmpleted at least ne f the cmpnents f the class. Print Wallet-Sized Certificates Selecting this link will pen a new windw and give yu the ptin t print the wallet-sized certificates. This ptin will nly appear when the student successfully cmpleted at least ne f the cmpnents f the class. Certificate Link Selecting this link will send an t the student that cntains a link t their digital certificate. They will have the ptin t print full-size r wallet-size certificates, request printed wallet cards be mailed t them, r share their certificate via scial media frm this page. Nte that if there is n valid address n file fr that student, yu will receive an errr message. If yu have a unique address that yu can add t the student s prfile, yu can call the Training Supprt Center t have them add the address t the student s prfile. Once the address has been successfully added t the student s prfile, yu can navigate back t this menu ptin and the student a link t their digital certificate. Updated: Page 14

15 Schedule class and set up payment Select Schedule class and set up payment frm the left-side navigatin menu. Use this ptin t create a draft curse recrd fr a future date. Nte that student data is nt cllected at this time, but can be entered nce the day f the class arrives. Curse recrd entry is cmpleted in tw (2) steps: Curse and Payment < Cnfirmatin On the Curse and Payment page - Cmplete the fllwing fields: Organizatin: Select the rganizatin crrespnding t the rganizatin in which this curse was ffered frm the drp-dwn list. Nte that nly rganizatins with which yu are assciated will display as ptins. Curse Categry (ptinal): Select the curse categry frm the drp-dwn list t narrw the results fr the Curse Name field. Curse Name: Select the curse that was ffered by typing the beginning f the curse name. All curses beginning with that letter r wrd will display. Scrll thrugh the list t find the apprpriate curse. Use the % symbl t find curse names cntaining the wrd r letters after the symbl, e.g., %adult wuld shw all curse names that cntain the wrd adult. Curse Ending Date: (*) Enter the last day f the class in MM/DD/YYYY frmat, r select the last day f the class frm the calendar view. This is the date that will appear n yur students digital certificate. Nte that yu cannt enter curse recrds fr future dates thrugh the Create new curse recrd menu ptin. Skip Student Details (ptinal): Check this checkbx if yu want t enter the ttal number f students wh were successful and unsuccessful, instead f entering infrmatin abut each student by name. Students will nt get certificates if this bx is checked. Nte: This field nly displays if the curse is set t allw annymus learners. Ttal Students: Enter the number f students wh attended this class. Training Site Address: Training Site Name: Enter the name f the facility where the ffering was cnducted. Street Address: Enter the street address f the facility where the ffering was cnducted. Pstal Cde: (*) Enter the zip cde where the ffering was cnducted. Nte that the entry f a zip cde will aut ppulate the City, State and Cunty fields. City: Enter the city where the ffering was cnducted. State: Enter the state where the ffering was cnducted. Cunty (ptinal): Select the cunty where the ffering was cnducted frm the drpdwn list. Updated: Page 15

16 Schedule class and set up payment (cntinued) Instructrs: Select the Add Instructr link. A windw displays t search fr instructrs. Enter search criteria (first name and last name) t lcate the desired instructr. Click the Search buttn. Nte that nly peple wh are assciated with the rganizatin listed n the curse recrd and wh are designated as an instructr resurce will display in the search results. Check the checkbx next t any desired instructr(s). Yu can add as many instructrs as applicable. Yu can delete unneeded instructrs by selecting the delete icn ( ) next t their name. Click the Okay buttn. Payment Type: Select the payment type yu wish t use frm the drp-dwn menu Credit Card: Yu will nt be asked t prvide credit card infrmatin at this time. Nte that the Red Crss cannt stre credit card data. Call Billing Cntact: Select this ptin if yu want the Training Supprt Center t cntact the billing cntact listed n yur rganizatin recrd t secure payment. Purchase Order: Selecting this ptin will nt give yu an indicatin f whether r nt yur rganizatin has a valid purchase rder. It simply indicates that when yu d cmplete this curse recrd, yu wish t use a purchase rder. Please cnfirm that yur rganizatin has a valid purchase rder with sufficient funds prir t cmpleting yur curse recrd. Select Create t cntinue t the Cnfirmatin page. Selecting Create will create a draft recrd. Yu can search fr yur curse recrd via the Search existing curse recrds ptin t edit the curse, training site r instructr details at any time. Yu will nly be allwed t enter student data and mastery status n the last day f class. Shuld yu need t cntact the TSC, please make nte f the fllwing infrmatin: Phne: REDCROSS ( ) Mailing Address: supprt@redcrsstraining.rg American Red Crss C/O TeleTech 1648 Mall Run Rad Unintwn, PA Updated: Page 16