Personal Skills and Qualities

Transcription

1 Key Stage 4 Lesson Plans Personal Skills and Qualities Learning outcomes: At the end of the session, students will be able to: list four of their personal skills and qualities and provide evidence of when they have used them identify the personal skills and qualities required for a range of jobs. professionals careers education ceg lessons 2007 Birmingham & Solihull Connexions Services, Curriculum and Information Development Team

2 Personal Skills and Qualities Activity Resource needed: Method: Tutor Notes Tutor Notes, page 3. Photocopies of the Worksheet, page 4. Photocopies of the Vacancies of the Week, pages Ask the class to brainstorm: a. what they think a personal skill is - and give an example b. what they think a personal quality is - and give an example c. why are personal skills and qualities important and to whom? For answers and examples, see Tutor Notes on page Go through the list of skills and qualities on page 3 and explain any unfamiliar words. 3. Ask students, working individually, to complete the Worksheet on page 4. They need to state their four strongest personal skills and qualities and give examples of when they have used them, i.e. justify their statements. 4. Divide the class into small groups. Give each group a copy of the Vacancies of the Week, pages 5-8, and ask them to identify and write down a list of the personal skills and qualities that employers have stated they require from applicants. Ask the groups to feedback their answers and discuss their findings. Note: Please point out that these vacancies are no longer current but were real vacancies placed by employers with Birmingham & Solihull Connexions Services. 2

3 Personal Skills and Qualities - Answers Tutor Notes 1a. A personal skill is the ability to do something - examples: Personal Skills analyse information play a sport read a map communicate design / make recall facts care for others repair machines give first aid draw and paint sing solve problems estimate gather evidence speak another language take photographs use ICT skills manage money mental arithmetic plan own work play a musical instrument 1b. A personal quality is a characteristic - examples: Personal Qualities calm confident sensitive punctual responsible conscientious strong minded team worker determined hard-working trustworthy well organised enterprising friendly good leader enthusiastic adaptable patient considerate polite imaginative 1c. Personal skills and qualities are important to employers, colleges, work based learning providers and universities. Many application forms now ask people to state their skills and qualities in addition to their qualifications and previous experience. 3

4 Personal Skills and Qualities Worksheet Personal Profile Please write down the four skills (for example, caring for others) and qualities (for example, being confident) which you feel are your strongest. Give examples of how you have demonstrated them. Skills Qualities

5 Hairdressing and Beauty Trainee Hairdresser Location: Shirley Vacancy Ref Duties: You will start by learning the basics of hairdressing, which will include greeting customers, covering reception and making appointments, shampooing and learning about colours, keeping the salon clean and tidy and assisting the senior stylists. Requirements: You should be enthusiastic and have a keen interest in fashion. You should also be reliable and enjoy working with the public. Hours: 9.00 am pm 4 days including Saturday plus college 1 day a week. Pay: From 3.60 per hour. Paid weekly by cheque. Apprentice Hairdresser Location: Four Oaks Vacancy Ref Duties: You will receive training in all aspects of hairdressing. You will undertake reception duties, book appointments and greet clients. You will be required to keep work areas clean and tidy, including sweeping up. As your skills and experience develop you will move on to neutralising, applying colour and blow-drying. You will eventually progress to cutting, styling and perms. Requirements: You must be reasonably confident and able to talk to customers. You should want a career as a hairdresser and be willing to work and learn. A neat and tidy appearance is very important. Hours: Monday to Wednesday 9.00 am pm and Saturday 9.00 am pm with 2 days off in the week (1 hour lunch). Pay: From 190 per week. Paid monthly into bank account. Hairdresser Apprentice Location: Sutton Coldfield Vacancy Ref Duties: Initially you will carry out reception duties, make refreshments for clients, keep the salon clean and tidy and shampoo customers hair. With training, you will progress onto blowdrying, colouring, perming and cutting hair. Requirements: You should have good communication skills, be friendly, tidy in appearance with an outgoing personality. Hours: Monday - Saturday, 8.45 am pm (1 hour lunch). Pay: From 3.35 per hour. Paid monthly into bank account. There are many more vacancies to be found either by visiting your local Connexions Centre or our Website: If you are interested in any of the current jobs advertised on our Website, please contact your nearest Connexions Centre: Aston - Phone: or aston-enquiry@connexions-bs.co.uk Chelmsley Wood - Phone: or chelmsley-enquiry@connexions-bs.co.uk City Centre, Broad Street - Phone: or 8005 or citycentre-enquiry@connexions-bs.co.uk Erdington - Phone: or erdington-enquiry@connexions-bs.co.uk Handsworth - Phone: or handsworth-enquiry@connexions-bs.co.uk Kings Heath - Phone: or kingsheath-enquiry@connexions-bs.co.uk Shirley - Phone: or shirley-enquiry@connexions-bs.co.uk Northfield -Phone: or northfield-enquiry@connexions-bs.co.uk Solihull - Phone: or solihull-enquiry@connexions-bs.co.uk Yardley -Phone: or yardley-enquiry@connexions-bs.co.uk 5

6 Hospitality, Tourism and Leisure Bar Attendant Location: Erdington Vacancy Ref: Duties: You will be serving customers over the bar and in the restaurant. You will also be responsible for handling cash and be expected to undertake cleaning duties. Requirements: Experience preferred but not necessary. You should be reliable and keen and be prepared to work evenings and weekends. Age: 18+ Hours: Flexible working hours. Must be available evenings and weekends. Pay: From 4.50 per hour. Paid weekly to bank account. Housekeeping Team Leader Location: City Centre Vacancy Ref: Duties: Supervise and check rooms are clean, beds made, towels renewed and bathrooms cleaned. You will deal with daily allocations and training. Requirements: Previous experience as a housekeeping attendant is essential and you should be looking for your first supervisory role or have worked in a similar environment. Good personal qualities are extremely important. You must be honest, reliable and prepared to work as part of a team. Room Attendant Location: City Centre Vacancy Ref: Duties: Maintaining the cleanliness of all bedrooms to the required standard, maintaining the organisation of storage areas and maids trolleys and dealing with any guest enquiries or complaints promptly. Requirements: Experience in the industry is desirable but not essential. Hours: per week. You will be working 5 days out of 7. Pay: From 180 per week. Silver Service / Banquet Attendant Location: Walmley Vacancy Ref: Duties: Assisting with events in the hotel, preparing rooms and tables for events and serving guests who attend. You will also be clearing away after events and carrying out general cleaning and tidying duties. Requirements: You must have good customer service and communication skills and enjoy working as part of a team. Hours: Exact hours to be arranged. Flexible working hours according to events. Age: 18+ Hours: Shift work, 5 days out of 7 per week (2 days off) am pm or 2.00 pm pm. Must be flexible. Pay: From 220 per week. Paid monthly to bank account. Pay: From 4.50 per hour. Paid weekly direct into bank account. There are many more vacancies to be found either by visiting your local Connexions Centre or our Website: If you are interested in any of the current jobs advertised on our Website, please contact your nearest Connexions Centre: Aston - Phone: or aston-enquiry@connexions-bs.co.uk Chelmsley Wood - Phone: or chelmsley-enquiry@connexions-bs.co.uk City Centre, Broad Street - Phone: /5 or citycentre-enquiry@connexions-bs.co.uk Erdington - Phone: or erdington-enquiry@connexions-bs.co.uk Handsworth - Phone: or handsworth-enquiry@connexions-bs.co.uk Kings Heath - Phone: or kingsheath-enquiry@connexions-bs.co.uk Shirley - Phone: or shirley-enquiry@connexions-bs.co.uk Northfield -Phone: or northfield-enquiry@connexions-bs.co.uk Solihull - Phone: or solihull-enquiry@connexions-bs.co.uk Yardley -Phone: or yardley-enquiry@connexions-bs.co.uk 6

7 Retail and Sales Retail Operative Location: City Centre Vacancy Ref: Duties: Work as part of the sales team and duties will include operating a till, replenishing stock and maintaining high standards of merchandising and housekeeping. Requirements: Previous experience is not required as training is given. You should have confident verbal communication skills and display an interest in fashion and wanting to work with people. Hours: Monday to Friday (4 hours per day). Pay: Minimum wage. Paid monthly into bank account. age per hour age per hour age per hour Trainee Travel Consultant Location: Erdington Vacancy Ref: Duties: Include answering the telephone, dealing with the public, which involves viewing holidays, making bookings and dealing with general enquiries. You will also handle cash and carry out general administrative tasks such as photocopying and filing. Requirements: You should be outgoing, have a lively personality and confidence to deal with members of the public. You should be willing to learn and have a genuine interest in the travel industry. Hours: Monday to Friday, 9.00 am pm and Saturday 9.00 am pm with a day off in the week (1 hour lunch). Pay: From 180 per week with the possibility of earning commission. Retail Management Trainee Location: Nationwide Vacancy Ref: Duties: On successful completion of a six month management induction programme, which will include being based in approximately three stores within your area, you will be eligible to apply for your first managerial position of assistant manager. This will include assisting the manager in the day-to-day running of the store, supervising other staff and dealing with customers. Requirements: You must have a friendly and confident personality with the ability to help and influence people. Hours: Full and part-time hours (approximately 20 per week) are available. Flexible hours with some weekend work involved. Pay: From 200 per week. Paid monthly into bank account. Trainee Pharmacy Counter Assistant Location: Edgbaston Vacancy Ref: Duties: Attending and serving customers, cash handling, carrying out stock control, replenishing shelves and keeping the premises in a neat, clean and tidy condition. Requirements: You must be numerate and literate and have good communication skills. You will need to be enthusiastic, Age: 18+ Hours: 40 per week within available hours (9.00 am pm and Saturday 9.00 am pm). Pay: From 180 per week. Paid weekly in cash. There are many more vacancies to be found either by visiting your local Connexions Centre or our Website: If you are interested in any of the current jobs advertised on our Website, please contact your nearest Connexions Centre: Aston - Phone: or aston-enquiry@connexions-bs.co.uk Chelmsley Wood - Phone: or chelmsley-enquiry@connexions-bs.co.uk City Centre, Broad Street - Phone: /5 or citycentre-enquiry@connexions-bs.co.uk Erdington - Phone: or erdington-enquiry@connexions-bs.co.uk Handsworth - Phone: or handsworth-enquiry@connexions-bs.co.uk Kings Heath - Phone: or kingsheath-enquiry@connexions-bs.co.uk Shirley - Phone: or shirley-enquiry@connexions-bs.co.uk Northfield -Phone: or northfield-enquiry@connexions-bs.co.uk Solihull - Phone: or solihull-enquiry@connexions-bs.co.uk Yardley -Phone: or yardley-enquiry@connexions-bs.co.uk 7

8 Junior Office Technician Location: Sutton Coldfield Vacancy Ref: Duties: General office duties with training on a CAD system preparing technical drawings. Also carry out drawing and copying duties for other members of staff. Requirements: You will need a good standard of education and have GCSE grades A-C in English and maths. You will need to be able to work on your own initiative as well as part of a team. Miscellaneous Trainee Whirlpool Fitter Location: Sparkhill Vacancy Ref: Duties: You will be working in business, commercial and residential properties, delivering and installing whirlpools, hot tubs and bathroom fittings. You will be unloading deliveries and will learn to install appliances using safe working practices. Requirements: You must be fit and healthy. You must be numerate and literate and able to work at set deadlines and reach targets. You should be eager and willing to learn. Hours: Monday to Friday 8.30 am pm (1 hour lunch). Pay: 132 per week at 16/17. From 180 per week at 18/19 (paid monthly by cheque). Trainee Sign Manufacturer / Producer Location: Bordesley Green Vacancy Ref: Duties: You will learn a trade by working alongside experienced staff. Duties will vary and include assisting staff, designing and producing signs from wood, metal or plastic, using a computer, peeling letters, spraying and painting backgrounds and applying vinyl. Requirements: You should be numerate and literate with a great enthusiasm and willingness to learn a trade. You will also need to be good at working with your hands and working as part of a team. Hours: Monday to Friday, 9.00 am pm (30 minutes lunch and two 15 minute breaks during day). Pay: Minimum wage for first 3 months then 1 per hour increase. Paid monthly into bank account. Hours: 9.00 am pm (30 minutes lunch). Pay: From 200 per week. There are many more vacancies to be found either by visiting your local Connexions Centre or our Website: If you are interested in any of the current jobs advertised on our Website, please contact your nearest Connexions Centre: Aston - Phone: or aston-enquiry@connexions-bs.co.uk Chelmsley Wood - Phone: or chelmsley-enquiry@connexions-bs.co.uk City Centre, Broad Street - Phone: or 8005 or citycentre-enquiry@connexions-bs.co.uk Erdington - Phone: or erdington-enquiry@connexions-bs.co.uk Handsworth - Phone: or handsworth-enquiry@connexions-bs.co.uk Kings Heath - Phone: or kingsheath-enquiry@connexions-bs.co.uk Shirley - Phone: or shirley-enquiry@connexions-bs.co.uk Northfield -Phone: or northfield-enquiry@connexions-bs.co.uk Solihull - Phone: or solihull-enquiry@connexions-bs.co.uk Yardley -Phone: or yardley-enquiry@connexions-bs.co.uk 8