JOB DESCRIPTION. 1.1 To be responsible for the design and delivery of identified training for all staff groups in Southern Health NHS Foundation Trust

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1 JOB DESCRIPTION Job Title LEAD Non Clinical Skills Trainer Hours 37.5 Band 6 Location Development & Training Centre (DTC), Tatchbury Mount Accountable to Deputy Head of LEAD 1.0 Main Purpose of Job 1.1 To be responsible for the design and delivery of identified training for all staff groups in Southern Health NHS Foundation Trust 1.2 To work as a member of the LEAD Team to develop, deliver and evaluate a range of non-clinical skills courses The Post Holder will have lead responsibility to: 1.3 To design, deliver and update a full range of non clinical development and training programmes including; appraisal skills, customer focus, diversity and personal development topics e.g. coaching, assertiveness, across the geographical area of the Trust. 1.4 To deliver, evaluate and update the Trust Organisational Induction programme with support from the Essential Training Lead; including communicating effectively with contributors, coordinating the booking process and forward planning to ensure that adequate Induction provision is scheduled to meet fluctuating demand. 1.5 To contribute to the maintenance and development of the department s website in conjunction with the relevant departments and the Deputy Head of LEAD. 1.6 To evaluate, promote and utilise a wide range of learning methods (e.g. mentorship, secondment, e-learning, e-assessments) 1.7 To initiate and maintain correspondence and records relating to courses for which the post holder has responsibility 1.8 To report quarterly and annually to the Deputy Head of LEAD on all non-clinical training activity. 1.9 To maintain contemporary master copies of all training programmes for which the post holder has responsibility 1.10 To contribute and assist with training needs analysis across the Trust, including responsibility for the evaluation of the post holder s own programmes 1.11 To assist managers and staff at all levels in the identification of individual and team learning needs and advise on appropriate development solutions 1.12 To work collaboratively and in partnership with other NHS organisations and external agencies 1.13 To continually promote the profile, status and contribution of LEAD and Non- Clinical training within the Trust and with external agencies

2 1.14 To undertake and manage specific development and training projects as identified 1.15 To stand in for the Essential Training Lead at meetings, conferences and training events as appropriate 1.16 To take on a personal responsibility for self development and professional updating 1.17 To take an active part in associated activities through attendance at LEAD events, Trust Staff Seminars etc 1.18 To contribute to the overall work of the Trust by inputting to and assisting in the organisation of conferences, study days, workshops etc 1.19 To develop e-learning packages for non clinical training programmes as required To income generate through selling places on Non Clinical Training Courses Undertake any other tasks which may reasonably be expected of the post holder as directed. 2.0 Position in Organisation 2.1 Please find structure chart attached 3.0 Scope and Authority 3.1 Works within departmental procedures with autonomy for own area of work and takes advice from supervisor/manager as required. 4.0 Key Result Areas 4.1 Current and contemporary set of non clinical training programmes linked to organisational training needs analysis. 4.2 Effective facilitation of the Organisational Induction programme including supporting the mechanics of new starters attending induction. 4.3 To support managers in identifying requirements for Non Clinical Training through the TNA process 4.4 Supervision and administration of the LEAD website ensuring it is fit for staff, current and provides appropriate and current information. 5.0 General Requirements 5.1 Working out of office regularly with travel required across the geographical patch of Southern Health weekly. 6.0 Organisational Requirements Health & Safety

3 It is the responsibility of all employees to work with managers to achieve a healthy and safe environment, and to take reasonable care of themselves and others. Specific individual responsibilities for health and safety will be outlined under key responsibilities for the post. Equality & Diversity It is the responsibility of all employees to support the Trust s vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of Equality & Diversity Strategies and Policies. Confidentiality In the course of your employment you will have access to confidential information of a personal and/or clinical nature, including information relating to the Trust, its clients, patients, employees and other parties. You must not use such information for your own benefit nor disclose it to other persons without the consent of the Trust and the party concerned unless required to do so by law. This applies both during and after the termination of your employment. Any breach of confidentiality during employment may be regarded as serious misconduct and could lead to summary dismissal. Personal Development Review The Trust is committed to providing a high quality service through the effective management and development of its employees. The Personal Development Review process ensures that the Trust is able to achieve its key aims of commissioning and delivering cost effective, high quality and responsive healthcare, whilst enabling employees to understand how the outcome of their contribution fits within these overall aims. All staff will be expected to participate fully in the process and comply with the Policy. Statutory and mandatory training compliance must be reviewed during the Appraisal. Statutory and Mandatory Training The Trust will assess the requirements for Statutory and Mandatory training requirements for all new staff prior to commencement and aims to ensure that all Statutory and Mandatory training requirements are completed before staff start their full duties. All required Statutory and Mandatory training must be completed within the first three months of staff starting within HCHC and refresher training must also be undertaken on a regular basis and in accordance with the Trust s policy. Safeguarding Children and Vulnerable Adults This is a regulated position and the post holder will be subject to an enhanced Criminal Records Bureau disclosure upon appointment, and every three years thereafter. From July 2010, post holders will also require registration with the Independent Safeguarding Authority to enable the Trust to monitor an individual s status when working with children or vulnerable adults. The Trust is committed to safeguarding children, young people and vulnerable adults within its care. As an employee you are accountable to ensure that you know how to respond when you are concerned for the safety of a child, young person or vulnerable adult. The Trust will support you in this process by providing training, support and advice. There is a safeguarding team for children and young people and leads for vulnerable adults, who can be contacted for guidance and who provide safeguarding supervision. The Trust works in partnership with key agencies to protect children, young people and vulnerable adults. For children you should be aware of your responsibilities detailed in the 4 Local Safeguarding Children Boards Child Protection Procedures and for vulnerable adults in the Safeguarding Adults Policy. Infection Prevention and Control

4 The Trust has designated the prevention and control of infection and the full implementation of the Code of Practice (2008) as a core component in the organisations clinical governance, managing risk and patient safety programmes. All employees are expected to follow consistently high standards in the prevention and control of infection, especially with reference to hand hygiene, adherence to dress/uniform code and for clinical staff all procedures involving aseptic technique, be aware of and follow all Trust Infection Control guidelines and procedures relevant to their work, participate in mandatory training and annual updates. Protecting patients from infection is everyone s responsibility. Rehabilitation of Offenders Act 1974 This post is subject to an exception order under the provisions of the Rehabilitation of Offenders Act This stipulates that all previous convictions, including those that are spent must be declared. Previous convictions will not necessarily preclude an individual from employment but must be declared in writing at the appropriate stage during the recruitment process. Data Protection As your employer, the Trust needs to keep information about you for purposes connected with your employment. The sort of information we will hold includes information for payroll purposes, references, contact names and addresses and records relating to your career with the Trust. These uses are covered by our notification with the Information Commissioners Office under the Data Protection Act The information which we hold will be for our management and administrative use only but we may need to disclose some information we hold about you to relevant third parties (e.g. Inland Revenue).We may also transfer information about you to the NHS Executive solely for purposes connected with the management of the NHS. Records Management and Quality As an employee, you are legally responsible for all records that you gather, create or use as part of you work within the Trust and they remain the property of the Trust. This includes patient, financial, personal and administrative records, whether paper based or on computer. All such records are considered public records and you have a legal duty of confidence to all service users. You should consult the Trusts Records Management Policy and ask for guidance from your manager if you have and doubt about the correct management of records with which you work. All staff have a responsibility to ensure information quality standards are achieved. Information Security Under the provisions of the Data Protection act, it is the responsibility of each member of staff to ensure that all personal data relating to patients and members of staff, whether held in manual or electronic format, is kept secure at all times. Computer passwords must not be shared either between systems or users. The Trust may monitor messages, any files stored on the networks or on equipment and usage of the Internet, NHS.net and computer systems, irrespective of whether these relate to trust or personal use. Access and usage of the Trusts computers must be in accordance with the Trust s Policies. Safehaven procedures are to be used for all electronic transfers of personal data. This is in order to protect the Trust s patients and staff, and its reputation and to ensure that it complies with the law and other guidelines. Smoke-free Policy

5 The Trust operates a Smoke-free policy. This means that smoking is not permitted anywhere within owned or leased premises, including within their grounds and within owned or leased vehicles. In the interests of promoting responsible healthcare all staff are to refrain from smoking when off-site in uniform or wearing an identifying NHS badge in any public place. The policy also applies to all staff employed by the Trust at any location they may work, whether within or external to the Trust s premises. The policy contains further details including support facilities. Failure to comply with this policy may result in disciplinary action. The duties of the post will be reviewed regularly in conjunction with the post holder, in accordance with the Personal Development Review Process.

6 PERSON SPECIFICATION Job Title LEAD Non Clinical Skills Trainer Hours 37.5 Band 6 Location Development & Training Centre (DTC), Tatchbury Mount Accountable to Deputy Head of LEAD Criteria Essential Desirable Method of Assessment Education & Qualifications Recognised appropriate training/teaching qualification (e.g. CTP, CIPD, PTLLS or PG Cert etc). First degree in a related subject Application form Demonstrates an awareness of contemporary mental health, learning disabilities, social care and community physical health issues Understanding of Southern Health aims and objectives and how LEAD supports these. Evidence of high standards of training/teaching practice (participant feedback) Evidence of mentoring or participating in staff development Knowledge Evidence of developing innovative training interventions to meet identified needs. Demonstrates high degree of knowledge regarding appraisal, customer care, assertiveness and diversity awareness. Application form Minimum of 3 years experience in the design and delivery of non clinical training Understanding and application of TNA Experience Evidence of delivering and evaluating induction Evidence of delivering soft skills training e.g. appraisal, customer care, facilitation skills Application form/interview Evidence of ongoing personal and professional development Skills & Abilities Able to demonstrate experience of training and facilitation at all levels within an organisation e.g. front line e-learning design and production skills Interview/applic ation form

7 staff, supervisors and managers MBTI qualified Personal Qualities Other relevant information or specific job requirements Able to demonstrate professional standards Good administration and IT skills including competency with Microsoft Office Full driving license Excellent oral and written communication skills Ability to cope under pressure, work effectively without direct supervision Ability to work occasionally in the evenings and weekends Calm under pressure Pleasant & helpful manner Self motivated Able to meet deadlines Flexible attitude Uses own initiative Able to handle multiple projects at one time Assertive Ability to travel within the Southern Health area. Interview Interview SEE LINE DIAGRAM OVERLEAF:

8 YR 1, Leadership, Education & Development Dept- New Organisational Chart for CIP plans (for consultation) July 2011 Associate Director of LEAD Strategic Education Lead, B8a, Practice Dev Lead B8a (0.5 wte) Deputy Head B8b Resuscitation Officer B8a, Head Librarian B8a, * Clinical Training Lead B7 Learning Env Lead MH/LD, B7 Statutory & Mandatory Lead B7, Resuscitation Trainer B5, Librarians part and full time Hampshire wide B3 Clinical Admin Learning Env Ld Community B7, Bd 4, Admin Supervisor & Sales Trainer B6, 1 wte AHP Learn Env Lead, B7, 0.57 wte B3 LMS/MLE Admin Trainer B6, 1 wte Band 3 LEL Admin, B3 Reporting/ ESR Admin 0.4 wte Trainer B6, 1 wte Trainer B6, 1 wte Trainer B6, 0.6 wte Clinical Trainer Mental Health/LD B6, Clinical Trainer Mental Health/LD B6, Clinical Trainer Mental Health/LD B6, Whilst the Band 7 Clinical Training Lead (Ian Winkworth) is on secondment then one of the trainers (community or MH/LD) will be seconded into the B7 role B3 General Admin Receptionist 0.85 wte B3 General Admin/ Receptionist **For all F/T roles job share will be considered B3 Lifelong Learning Admin 0.64 wte B3 Apprentice & FD admin B3 Stat and Mand Admin B7 Lifelong Learning Lead, Clinical Trainer Mental Health/LD B6, Band 3 Assistant Trainer (0.6 wte) Band 3 Assistant Trainer (0.6 wte) B7 CPDMH Lead, Non Clinical Trainer B6, Leadership/Events Admin B3 B7 Preceptorship/LBR Lead, 0.8 wte GP Dev Lead B7, 0.49 wte GP Dev Lead B7, 0.1 wte B3 LBR admin, 0.8 wte (+ 0.2 LEL Admin)