Franchise Information

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1 Franchise Information

2 Our vision AIRPORT CON-X-ION Airport Con-x-ion provides door-to-door airport service that is reliable, efficient, affordable and friendly. Our vision is simple: To be the most successful and respected ground transport provider in Australia.

3 The Story behind AIRPORT CON-X-ION Con-x-ion started operating with only 6 drivers for the first 10 years to Theme Parks on the Gold Coast. In 1996, Andrew Phillips acquired Con-x-ion, operating out of just a tin shed. In 1997, Andrew seized the opportunity to expand the business by incorporating Brisbane Airport transfers to and from the Gold Coast. With the business rapidly expanding, by 2000 Con-x-ion incorporated Gold Coast Airport (Coolangatta) transfers. In keeping with forward planning and growth, in 2001 a full online reservation system was developed. Con-x-ion commissioned a purpose-built state of the art reservation system that is continuously upgraded to meet the demand of industry and global advances. In addition, Con-x-ion increased vehicle technology and coaches were fitted with GPS in This allowed regular monitoring of the coaches to assist in maintaining efficiency in operations, safety and security. Con-x-ion Operators, at a glance, can determine a coach s location to enable a prompt response to a customer s enquiry. GPS also aids in managing unforeseen problems with traffic, flight delays and other variables. Con-x-ion was one of the first coach companies in Queensland to deploy such strategy, and have the vision and foresight to take it to the next level. By 2005, Con-x-ion had incorporated transfers from Brisbane and Sunshine Coast Airports to Sunshine Coast accommodation houses saw the merge of two profiled transport providers Airport Con-x-ion and Door 2 Door Airbus. This powerful combination now dominates the industry under the one brand AIRPORT CON-X-ION

4 Friendly, reliable and cost effective.airport CON-X-ION We think the Airport transfer business is a dynamic, fun, and interesting business. A business that allows you to control your future, meet and assist a multitude of people from all backgrounds and enable the flexibility and choice to enjoy your work environment. Now you can join the most recognized name in the airport ground transportation business as a driver and franchise owner. You can enjoy the benefits of being your own boss by owning an Airport Con-x-ion franchise! As a franchise owner, you will be the driver of your own vehicle, while benefitting from our operational expertise, technology infrastructure, and marketing and sales support.

5 WHAT MAKES US DIFFERENT Like most other industries, the bus/coach transfer segment is a competitive one. But what makes Airport Con-x-ion an industry leader year after year? The differentiation and out performance of all other transfer companies is not a coincidence. There are strategic, operational, and philosophical differences at Airport Con-x-ion that allows our system and your business to flourish.. We re committed to providing a proven structure of support for our franchise owners. This structure, combined with the investment and commitment of our franchisees, can enhance our mutual success As an Airport Con-x-ion franchise owner you will benefit from: Airport Con-x-ion s strong Industry Network and Alliances National and International Brand recognition and established reputation Training / Education Marketing / Advertising Technology Operations Best practice customer service standards

6 What does my work entail Airport Con-x-ion does what it says connects people travelling, to their destination. Our core business is getting our customers to and from the airport. The support mechanisms surrounding that service is for us to worry about, your requirement is to deliver our Customers in a timely, safe and comfortable manner. Your people skills will be paramount to the success of customer retention. You will build some long term associations with customers who travel often, from our Corporate Clients to our Senior Clientele visiting family and friends, then to the family taking school holidays. With the Alliances Airport Con-xion have in place your clientele and will be many and varied and your days will be full and interesting. After completion of internal how it all works training, we will have you on the road ready to be of service.

7 Enough about us do you think this is for you? We have listed some of the criteria we believe will make you a qualifier! Here s what we are looking for as an Airport Con-x-ion Franchisee.. Strong desire to be in business for yourself Pride in your appearance and for that of your vehicle. Interpersonal skills and understanding that caring for customers is key to a successful business A genuine interest in interacting with people, taking care of their needs and providing them with great service Dedication to the day-to-day operations of your franchise Willingness to adhere to the proven systems, procedures and standards developed by Airport Con-x-ion and participate in promotional campaigns. Ability to meet initial and ongoing financial obligations in a timely manner Ability to purchase or lease a vehicle which meets our standards Valid driver s license and a good driving history Good command of the English language (verbal and written) Positive work history, background and references By becoming an Airport Con-x-ion Franchisee, you will be in business for yourself, but never by yourself. Airport Con-x-ion is there to support you, as we continue to set the standard together in the growing the airport transfer service initially here on the Gold Coast and Brisbane, then to other states.

8 Contact us You are happy with what you have read and would like to know more. The next step is to phone our central number: ( International add +61 ) and advise your query is for Franchise Information, alternatively franchises@con-x-ion.com with your contact details. We look forward to welcoming you on our team.

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