Optimum Aviation Solutions

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1 Optimum Aviation Solutions Company profile

2 Company overview ACC Aviation ACC Aviation is one of Europe s most respected Aviation Groups supporting airlines and clients around the world in all aspects of aircraft chartering, flight management leasing and marketing. ACC Aviation s Air Charter division has many years of experience providing bespoke aircraft charter solutions to our clients. This experience and the excellent relationships we have built with airlines provide you with the optimum aircraft charter partner. ACMI 24 is the Inter-Airline Leasing division which provides 24 hour support services to hundreds of international airlines every year. We are the company that airlines turn to when they need additional or replacement aircraft to cover delays, over bookings, maintenance issues, or late delivery of new aircraft to their existing fleets. Our Aviation Services team provides advisory, consultancy and marketing services to all types of aviation companies including airlines, aircraft owners and lessors worldwide. You will be working with one of the most well informed companies in aviation with superior buying capabilities backed by genuine market knowledge, up to date aircraft availability, technical expertise, a detailed knowledge of the real costs of operating aircraft and our exemplary reputation. This means you get the most suitable aircraft solutions, fast responses, the most competitive prices and the support and advice you require when making your decision. We pride ourselves in tailoring our solutions to your specific requirements, maintaining absolute discretion and exceeding your expectations. Our knowledge and experience is your assurance of the statement we find the aircraft others look for. Our experience Examples of some of the business we have arranged and managed include: 30,000 ACMI flight hours across 23 aircraft types in an average year. Retained as exclusive partner to several National Carriers. Long term Corporate Shuttle contracts with several of the largest European Corporations. Series Charters moving passengers on a weekly basis for seasonal contracts. Top level VIP movements with high levels of security. Moved large groups of supporters for international sporting events requiring coordination of multiple flights from several base locations into one final destination.

3 Leasing ACMI 24 Rapid Response 24 Hours a day, 365 days a year ACMI 24 is our dedicated inter-airline leasing management division - operating 24 hours a day, 365 days a year and represents the foundations of our business. We have managed hundreds of flights on behalf of our airline partners, for AOG aircraft, rapid response and pre planned contracting for scheduled maintenance and late delivery. Locating the right aircraft at a moments notice requires an intense knowledge of the market and a comprehensive database of commercial and operational airline personnel. Above all, however, is the passion in our team to find the best solution in the fastest possible time. We are not however just in the business of booking aircraft. Our experience and first hand knowledge enables us to provide you with advice on aircraft and operators, ensuring we are able to make sound judgements on suitability. This ultimately impacts on your customers, your reputation, your brand and ultimately your profits. ACMI 24 works in partnership with airline operators worldwide on their scheduled maintenance programmes ensuring we source in advance the aircraft that best compliment your fleet for the required downtime, ensuring the integrity of your schedules. Successful aircraft fleet management requires the need to factor in critical support when needed. Speed, quality, value and service are paramount to providing a seamless operation. We understand the impact on brand, customer relations and revenue sustainability is at the forefront of your business.

4 Group aircraft charters Choose where you travel from, at a time convenient to you Exclusive own use charter provides the ultimate flexibility and personalisation in air travel. It is a major contribution to the success of an event or project, by setting the scene and concluding the programme. With exclusive air charter you are able to choose where you travel from, at a time convenient to your needs. Group & Special Interest Charters Wide or narrow bodied aircraft, regional jets and turboprops can all provide customised air travel solutions for groups not so easily accommodated on scheduled airlines. Special interest charters are clearly defined by the needs of the requirement, whether a troop movement, sports team, orchestra, dance group, fashion show or a global band tour. Series Flights & Corporate Shuttles We secure aircraft for longer term contracts required on a regular daily, weekly or monthly cycle. Our global knowledge opens a wider market in the ever changing world of airline operations. When managing a series of flights, especially when the operating airline which has a smaller fleet, the need for support is vital. ACC brings its experience to provide support; working closely with you to identify your requirement, locate the right equipment and develop a well planned operation both in flight and on the ground.

5 Executive aircraft and helicopter charter Ultimate control over your schedule and itinerary Use of privately chartered executive aircraft provides high levels of security, safety, comfort, privacy and convenience. Our dedicated Executive Jet division has an excellent understanding of the corporate executive and VIP individual charter market, combined with a network of international ground agents, provides you with a professional and flexible service, ensuring time critical schedules are met in the most effective, highly personalised and discreet manner. We can provide a full range of aircraft tailored to your specific requirements from 4 to 100 seats. Light executive jets are small VIP jet aircraft typically with between 4-8 seats. Midsize executive jets are VIP jet aircraft with between 8-10 seats and standing height cabins. Heavy executive jets are long range and very spacious VIP jet aircraft with between seats. VIP Executive Airliners are full sized airliners with VIP configuration seating seats. Executive Props and Turboprops are a cost effective charter solution and able to operate into small airfields not accessible by jets or larger aircraft, with cabins seating between 4-29 passengers. Helicopters provide even more flexibility for short distance flights seating between 4 16 passengers. Your charter can be personalised with bespoke catering, the use of private terminals and executive transfers by chauffeured luxury car or helicopter.

6 Charter Upgrades & Executive services Beyond your charter We recognise that your requirements may extend beyond the aircraft charter. To provide you with a single point of contact we are able to arrange all of the additional services you may require, be it an executive transfer from the passengers home to the airport or providing personal security for a foreign business trip. Group Charter Upgrades available include: Corporate branding, e.g. headrests, coasters etc. Use of private terminals & VIP lounges Upgraded on-board /departure lounge catering Your event literature on-board / in lounge Bespoke in-flight entertainment Dedicated / branded check-in Airport representatives Newspapers / magazines Executive Services available worldwide include: Chauffeured luxury car & coach transfers Concierge services Hotel reservations Close protection & security

7 Aviation Services Aviation Services ACC s Services team specialise in locating and Procuring Spare Parts, incorporating engines, surplus spares and aircraft seats. We deal with a wide-ranging number of airlines and leasing companies, finding solutions to their requirements at very competitive rates. By utilising our extensive database, we source and procure niche spares and tooling in the parts industry, as well as providing bespoke marketing for spares inventories. Our Asset Management Services Team has a high level of experience, whose expertise includes airline start up and management, aircraft analysis, selection and acquisition. We provide a range of Technical Services specifically for aircraft operators and owners including aircraft pre, mid and end of lease surveys, records inspections, and lease compliance reviews. We can also undertake C- check oversight, safety and risk management reviews and provide independent quality audits for Part M, Part 145, Part 147 and Part 21 organisations. Our Operations Control Centre provides customers with 24/7 flight watch, flight planning, weather and notams service, and route evaluation. We manage ferry flights, and can arrange ferry packs, airport slots, airport handling, fuel uplifts, crew travel and accommodation. We also provide short or long term contract crew. We work with our customers in an environment of mutual trust and confidentiality, taking on projects of all sizes and complexity and we are totally committed to providing customer value by delivering optimal aviation solutions.

8 Aviation e-marketing Targeted and Effective Marketing We specialise in the design and distribution of marketing campaigns to the airline industry by providing a bespoke e-marketing service to market products cost effectively and directly to specific target audiences, including aircraft owners, airlines or airline service providers. ACC Aviation recorded an average response rate of 12.3% for their customers. marketing typical response rates average around 3 to 4 per cent (BusinesLinkGov, 2011) Our customers cover all aviation sectors and locations from China to the USA. Our bespoke aviation database contains over 25,000 global contacts categorised by country, airline, department, job function, fleet, aircraft type, engine type and more. Our designers are highly experienced in creating campaigns specifically optimised for today s environment, across all popular software platforms; including Blackberry, ipad, smart phone, Outlook, Hotmail and Gmail. We guide you through all stages of the campaign process to ensure that your message is clear and attractive to obtain the maximum possible response. Full post-campaign reporting and analysis on each campaign. Referral; MacCarthy Aviation has seen a dramatic increase in the number of enquiries received since using the ACC direct marketing service, resulting in several order from new customers. Using ACC is a very cost effective way of promoting our capabilities to specific industry personnel who we have not had expose to previously. (Graham Hutchins, Marketing Manager)

9 Our approach The world of aviation moves at speed, time critical response impacts on commercial viability. Our reputation at ACC is built on proactive market research, industry intelligence and above all a highly personalised level of service and support - at all times. Our trading team provides honest, impartial advice achieving solutions in your best interests. Safety, security, integrity and confidentiality are at the top of our agenda in all our flight operations. By achieving these standards, our track record and client loyalty stands testimony to the growth of the company and we remain committed to maintaining and delivering quality solutions. We work in partnership and strive at all times to understand the broader aspects of your business. Operational management We work as a team. Every executive in the company is aware of the projects undertaken, thus ensuring flexibility and support at all times in a very busy work environment - 24 hours a day. We monitor international government, security, safety and meteorological data, to predict issues that may impact on flight operations worldwide. We maintain our aircraft availability management system that tells us where aircraft may be available for immediate, medium and longer term requirements. For this reason we re able to react quickly and accurately, demonstrating an informed and qualified knowledge of suitable aircraft solutions. Communication and accurate information is paramount. We provide detailed flight briefs to everyone involved, to ensure that all specific instructions and requirements are documented and acted on. A strong financial position ensures we re able to move at speed with resources and systems that ensure transfer of monies in time critical situations. During and post operation we take an active interest in all that we ve arranged providing support as and when required. Financial management With any aircraft charter or lease management project, our objective is to provide the highest levels of service and protect the value of our client s assets, minimising financial exposure and maximising opportunity. Our track record of delivery in the industry is well documented. Specifically, we have an unblemished record of successful financial protection for all parties with whom we have worked.

10 AV8 AV8 is our bespoke management system, specifically developed by ACC to provide extensive access to a global aviation intelligence network. Integrated within this programme is our internet based enquiry distribution system. This benefit s you primarily through its reach, level of contact and speed with which we re able to communicate effectively with all our airline partners and associates. AV8 is backed by our experienced team ensuring comprehensive market intelligence, is maintained at all times. Company details Company Address ACC Aviation Limited Church St, Reigate, Surrey, RH2 0AJ, UK Phone +44 (0) Fax +44 (0) Web Site Registered Office Belgrave House, Monument Hill, Weybridge, Surrey, KT13 8RN, UK Registration Number Trading Since 05 November 2002 Directors Executive Chairman Christopher Clapham Chief Operating Officer Phillip Peters Finance Director Stephanie White Commercial Director Filipe Mendonca Non-Executive Director Phillip Aird-Mash Bankers HSBC Bank PLC, 196 Oxford Street, London, W1D 1NT, UK VAT No Memberships & Accreditations The Baltic Air Charter Association ACC Aviation is a member of the air charter industry body ensuring professionalism and quality service. Sunday Times International Fast Track 200 ACC Aviation has been ranked 95 th in the top 200 British privately owned companies with the fastest growing overseas sales.

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