The Recruitment Room has been operating successfully since 2003 specialising in permanent recruitment to the catering and hospitality industry.

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1 Introduction The Recruitment Room has been operating successfully since 2003 specialising in permanent recruitment to the catering and hospitality industry. Here at The Recruitment Room we understand the importance of picking the strongest recruits possible for your team. That is why we are here to help you find exceptional candidates for your business, those with the inspirational attitude to succeed. We offer highly efficient and cost effective recruitment solutions to many of the UK s leading catering and hospitality companies. We have effectively recruited for high volume city centre restaurants and bars, premium branded groups, city and country house hotels, gastro inns and events catering companies. We focus on management and chef appointments recruiting and interviewing candidates on a national basis throughout the UK.

2 Our Team Delivering consistently effective recruitment solutions requires enthusiastic and motivated team players who are equally as passionate about the catering and hospitality industry. The heart of The Recruitment Room s success lies in the depth of experience and longstanding track record of its team and the specific sector knowledge and enthusiasm of its consultants. Our consultants have previous operational hospitality management experience so they have a real understanding of the sector and your business needs Carole Williams - Director Carole has over 11 years experience in HR and recruitment, specialising in the legal sector to start and then moved into the hospitality sector after successfully owning and running a small hotel in Leeds. Sarah Brennan - Director Sarah has over 6 years management experience in bars and restaurants in the UK and Australia. She joined The Recruitment Room in 2003 and has been recruiting for senior management and chef roles ever since.

3 Our Values Our values are what make us stand out from the crowd. We pride ourselves on always going that extra mile to build our business, relationships and our reputation. Honesty and Integrity Be Real Individuality Confident to be different Work Pro-Actively If it s to be, it s up to me Quality over Quantity What we do, we do well Passion Inspire motivation, optimism and fun

4 Our Services We take a creative approach to the world of resourcing: utilising up to date technology and market trends to ensure our clients stay ahead of the competition. Dedicated Recruitment Campaigns To target the most suitable and professional candidates we use various methods of advertising including industry specific internet job boards, E Shots and Referrals and Recommendation schemes. Databases We have an extensive internal database of candidates who have all been fully interviewed and reference checked. The database is proactively managed and updated on a regular basis. We also have access to various other candidate databases on industry specific web sites. Headhunting We identify and target suitable candidates from ideal backgrounds who are a match in terms of attitude, skills and personality so they can hit the ground running. Managed and Specialist Advertising Working with our design and advertising partners we offer specialist advertising campaigns from the design and creation of job adverts right through to the management of the advertising response. Market and Competitor Analysis We aim to provide as much information as possible to clients considering opening sites in new locations including advice on the competition, the demand and the local labour market. We also undertake salary surveys to keep clients updated on the going rates in the market.

5 Tailored Recruitment Solutions We are not about a one size fits all solution. We understand that different clients have different requirements and that is why we pride ourselves on offering a truly bespoke service to ensure we find the right people for your business and support your future growth. Getting To know your business A thorough knowledge of your business is essential when understanding your recruitment needs. That is why we take a very hands-on approach and meet all of our clients in their establishments to gain a greater understanding of the profile, experience and personality of candidates required. We are also very keen to attend interview and assessment days held by our clients to strengthen our knowledge further. Being In The Know We appreciate that your requirements and needs can change on a regular business. Therefore we always have current market knowledge from constantly meeting our clients and candidates so we understand the market place and its current pressures and know how to react to them. Flexible Pricing Agreements Recruitment budgets come in all shapes and sizes but the one thing everyone wants to get out of spending them is value for money. We offer flexible pricing agreements and payment plans tailored to suit you.

6 Testimonials Don t just take our word for it, testimonials speak volumes The Recruitment Room really looked after me from the very start, with help, advice and encouragement above and beyond what you would expect from a recruitment company. I would recommend them without hesitation to both companies and potential candidates alike Louise Hitch, Placed as Group Sales & Marketing Manager for Chaophraya Restaurants. The Recruitment Room have been a great asset to me both as a candidate and client. I found their approach to be simple, honest and candid a refreshing break from the norm! From our initial meeting they took time to get to know me as an individual, my needs and what I was looking for in my next career move. Throughout this process I found their service to be very organised, approachable and professional. I would have no hesitation in recommending to others Fiona Patterson, Placed as Opening Restaurant GM Marco Pierre White The Cube, Birmingham The Recruitment Room are without a shadow of doubt the best recruitment agency I have been involved with. Not only do they give 100% to ensure you get the job you want but they also offer a very personal approach which I have never experienced before. They provided me with the best company and interview information I could ask for and as a result have found me my dream job! Emma Fisher, placed as Assistant General Manager for Gaucho, Leeds.

7 I would like to take this opportunity to thank you for your excellent service. Thank you for putting me forward for this position and making the whole process so personal. I am really looking forward to starting my new job and couldn t have got there without you. I wouldn t hesitate to suggest you to anyone else who is looking for a career move you are undoubtedly the best recruitment agency I have dealt with. Rosie Johnson, placed as General Manager for Piccolinos, London. Just a quick note to say many thanks for all your help in finding me a new position and I am really looking forward to starting in my new role. You are probably aware that I have been in touch with several recruitment agencies and I have to say that by far the best service I have received has been from yourselves. You have stayed in touch, kept me in mind for positions and have always been really pro-active, particularly with feedback. I have felt like you genuinely wanted to find me the right position rather than being just another CV on your books. In the nicest possible way I hope I will not need your services again (!!!) but I will not hesitate to recommend you to my friends. Damian Pacitti, placed as General Manager for The Individual Restaurant Company, Glasgow. The Recruitment Room have found me my last 2 jobs and both have been perfect for my career progression. I have been very impressed with your strong network with high profile companies and also your complete understanding and dedication towards my needs. I could not have asked for better communication, coaching and advice. I would recommend The Recruitment Room to anyone who is looking for a career move. Paul Campbell, placed as Brasserie Manager for City Inn, Bristol.

8 I have been working closely with The Recruitment Room over the last 2 years and always find them to be friendly, professional and great representatives of IRC. They are not just helping recruit great managers and chefs for us, but they truly understand our brands and always have our best interest at heart. This means a consistently high quality of well informed and good culturally fitting candidates. Due to their very thorough selection process I find that a very high rate of CVs presented are converted to a placement. As our business is a 7 day operation, It is refreshing and unique that The Recruitment Room are contactable 7 days a week too which means if I need to speak to someone over the weekend or on an evening I can do so they are not your typical 9am-5pm Monday to Friday agency. I have worked with larger, London based agencies and a frustration to me has been that consultants come and go which makes it very difficult to build a relationship. What sets The Recruitment Room apart from this is the consistency within their team. I have worked with the same 2 consultants since day one and as a result of this I can be fully assured that my business and recruitment needs are fully understood. I believe The Recruitment Room are a real asset to the industry and would highly recommend them to any company thinking of using their service. Brett Boyers Operations Manager London and the South

9 TO WHOMSOEVER IT MAY CONCERN I have been working very closely with The Recruitment Room since last year to recruit chefs mainly at head chef and sous chef level across the country. Although Sarah and Carole are based in Leeds they have been very efficient in sourcing the right candidates for our businesses all over. The team have a good knowledge of our industry and really take the time to get to know and understand their clients. Our brief to them about the criteria for selection is very specific to the business needs hence what is guaranteed about The Recruitment Room is that rather than bombarding me with CVs, they will present me with a precise shortlist after personally meeting up with the right candidates. Furthermore they also liaise with the placed candidates during their training and probationary periods with us, feedback from which is very beneficial for me and the individual. Their service is professional and personal and I would have no hesitation in recommending The Recruitment Room to any company. Wish them all the very best Jason Almeida Executive Chef/Food Production Manager Chaophraya Restaurants

10 We have used the Recruitment room for two or three Le Bistrot Pierre restaurant openings, and exclusively for our most recent opening in Ilkley. Their local knowledge and professionalism has been incredibly helpful. The Recruitment Room s approach to recruitment is not only professional but passionate, combined with their indepth knowledge of the hospitality industry. They are thorough, trustful, diligent, helpful and good customers. We have a great business to business relationship with them. They have been a real help in recruiting in what are difficult locations. John Whitehead Director Le Bistrot Pierre

11 The Recruitment Room have worked with us closely for over a year now and they have placed three fantastic people in front of house positions. They have really got to know us as a business and understand the type of quality we require. We have found them to be very friendly, organised and professional business who we will continue to work with. Joanne Barrow, Bettys Human Resources Manager Joanne Barrow Bettys HR Manager