Make an impact. Pre-Sales Consultant

Transcription

1 Make an impact Pre-Sales Consultant

2 Pre- Sales Consultant Thank you for your interest in this position. This document will give you more information about Acteon, our work, and this role. About this role Acteon is an award- winning agency with an excellent reputation for delivering high- quality learning content and innovative software solutions that make a difference to our clients businesses. We offer e- learning authoring software that provides customers with easy- to- use and powerful tools for developing their own content, and a number of learning management systems for delivering and tracking e- learning content and face- to- face events. We have a promising pipeline of new products for 2016 and we are creating the role of Pre- Sales Technical Consultant to help us to take advantage of opportunities to expand our software services business. As a Pre- sales Technical Consultant, you will be contributing to new business development, supported by our marketing, product management and implementation team. You ll participate in the sales process from the initial follow- up of the qualified leads generated by our marketing activities through to attending sales meetings, presenting online demos and writing proposals. You will own the relationships with prospective clients from initial discussions to successful sale and formal hand- over to an Account Manager. The ideal candidate will have: experience working in HR or learning and development, or an understanding of the challenges faced by these teams a caring attitude that seeks above all else the best solution for the client excellent communication skills, written and verbal client- facing experience and the confidence to deal with people at all levels experience giving software demonstrations and preparing proposals that are aligned to the clients requirements commercial awareness, including an understanding of the sales process a high- level understanding of how web and database applications work enthusiasm for contributing to the development of a new product. This role might suit someone who would like to work part- time (minimum 20 hours per week), but we would also consider a full- time role (37.5 hours) for a candidate who would also bring client account management experience and would like to assist with post- sales. 1

3 What we do Acteon is a communication and learning consultancy. We create award- winning blended learning solutions in response to the unique requirements of our clients. We combine creativity, instructional design, production, project management and innovative technology into a range of deliverables, including e- learning, video, print, face- to- face training materials, coaching tools and performance support. We also offer strategic consultancy on communication issues, and design and build technology solutions that enable users to share and access information. Most of our clients are national or international businesses and organisations. We have long- standing relationships with clients who value our ability to deliver solutions aligned with the needs of their people and their business. They also value the care, agility and insight we bring to client relationships. We are differentiated by three key capabilities: we specialise in handling complex content translating our clients product, process and service specific information in to effective and engaging learning content we are experts at helping clients to align learning and development initiatives with the needs of their business we work across the spectrum of blended learning delivery from printed manuals to collaborative learning tools delivered via mobile device. We pride ourselves on the high quality of our work, the frequency with which we exceed our clients expectations, and our ability to get things right first time. We have won 15 national industry awards in the last eight years. We are a sponsor of the Learning and Skills Group, an ambassador of the Towards Maturity benchmarking programme and a member of the E- learning Network. To find out more about our services and see examples of the work we do, please visit our website ( 2

4 Who we are and how we work Acteon is a limited liability partnership. Our team currently consists of fourteen consultants (seven of whom are partners in the business), six production staff, eight technical staff, two marketing staff and two administrators. In addition we work with a network of trusted, high- quality suppliers who provide services such as copywriting and graphic design. We work in an informal structure where hierarchy and management are kept to the minimum a working style that we value highly but which requires colleagues to be mature, cooperative and self- directed. We value and listen to the opinions of all colleagues; good working relations and adult attitudes to teamwork are at the heart of our organisation. One of our partners has been with Acteon since it was founded 34 years ago (with the name Information Transfer); in general, our staff turnover is extremely low. What we offer We offer the satisfaction of stimulating and varied work performed at a high standard in a friendly and supportive environment. As a member of a small company you will have the potential to influence the development of our business and to contribute to and share in its success. The role will give you the chance to express a high degree of independence and creativity, whilst retaining the guidance and support of an experienced and dynamic team. We are offering a full- time salary of 30-35k, depending on capability and experience, a contributory pension scheme, life assurance and 25 days annual holiday (in addition to statutory holidays). In successful years we make bonus payments. We are also offering the opportunity to work part- time (minimum of 20 hours per week) if this is your preference. To find out more about our services and see examples of the work we do, please visit our websites and 3

5 Making your application To apply for this role, please send us: 1. Your CV. 2. A covering letter, briefly explaining your suitability for the role. Please state where you saw this post advertised. Please submit your application as early as possible, but no later than Monday 2 November Please send your application by post or by to Nicola Bradnam: nicola.bradnam@acteoncommunication.com Acteon, Burleigh House, 15 Newmarket Road Cambridge CB5 8EG Further information For further information about this role, please contact Matthew Borg on

6 Make an impact... Acteon empowers growth, change and development through award-winning communication and learning, aligned with your business goals. We design bespoke blended learning solutions combining e-learning, mobile, video and a range of offline learning formats as required to meet specific needs. Acteon is well known for the ability to work with technical or specialist content. We create practical solutions that enhance performance and reduce cost. We are recognised for expertise in driving adoption of e-learning. We work with clients to embed e-learning at the heart of their organisation to ensure maximum uptake and alignment with vision and values. Double gold winner, E-Learning Awards 2014 Best e-learning content Best use of e-learning to ensure compliance Double gold winner, E-Learning Awards 2013 Best e-learning project Best use of e-learning to ensure compliance Winner, Peer Awards 2013 Excellence in technology for people and performance Acteon s work has, quite simply, been critical to our success. HC-One They act like part of the internal team. I ve rarely experienced such a high level of service. Lundbeck Burleigh House 15 Newmarket Road Cambridge CB5 8EG UK T: W: