o Reminders & Recall* o EyeLearn Patient Education o HIPAA Secure Messaging o Meaningful Use Patient Data Access
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1 Medflw VisinCnnect prvides easy and secure nline: Patient Registratin Appintment Scheduling Cntact Lens Ordering Bill Payment Reminders & Recall* EyeLearn Patient Educatin HIPAA Secure Messaging Meaningful Use Patient Data Access Benefits Grw yur practice Attract new patients Imprved retentin by grwing cntact lens sales Better flw and mre effective staff and physician time utilizatin Frees phne lines, saves time New patients rmed immediately w/ physician delays Less physician writing r data entry Reduced credit card swiping and lens rder unpacking Patient cnvenience N need fr new patients t arrive 20 minutes early fr paperwrk Ability t re-rder lens 24/7 just like 1800 cntacts Use cllected data fr mre fcused marketing Refractive interest, trunk shws fr ptical, etc. Get Federal ARRA Stimulus Funds Meet Meaningful Use Requirements fr Electrnic Patient Data Access Cmpletely HIPAA secure Encrypted Patient and each clinic staff has wn user id All staff access f patient persnal health infrmatin is tracked * appintment reminders nly available with select practice management systems. A Visinary Apprach t Electrnic Medical Recrds
2 Patient Registratin Save yur patients time New patients n lnger need t take extra time ff t arrive at yur ffices minutes early, nr d they need t feel rushed in the waiting rm. Patients can nw fill ut their full medical histry and insurance infrmatin frm yur web site. Mre accurate infrmatin Online new patient registratin gives yur staff mre accurate, legible, printed patient demgraphic and medical histry as sn as patients are dne nline. Infrmatin can be placed and printed in their chart prir t patient arrival. Faster check-in and reduced data entry Get rid f paperwrk at check-in. Patients wh registered nline sign their preprinted nline registratin and are ready t be rmed. Data can be directly sent int yur PM*. Past medical histry ges int Medflw EMR. Flw Patient schedules first appintment by phne. Staff ffers registratin ptins. Patient ges t clinic website, and is seamlessly shifted t prtal. Patient inputs all demgraphic, insurance, and emergency cntact inf. Patient inputs all general and eye past medical histry. Patient agrees t clinic payment terms and plicies. Medical staff can immediately view and print registratin frms ahead f check-in. Patient arrives and with ne signature can be rmed. Tracking Business Office can view appintment requests and registratins at any time. Cnfirmatin ntificatins are sent t patients. *Allscripts PrPM nly A Visinary Apprach t Electrnic Medical Recrds
3 Appintment Scheduling Save yur patients time Patients can schedule arund the clck frm anywhere withut hlding n the phne. Wrklad leveling fr yur Scheduling Staff Yur staff desn t have t handle all patient scheduling at peak times. Appintment requests created nline instead f by phne can be wrked later during dwn times. Appintment bkings can be made directly int yur schedule. Flw Patient hears clinic recrding while hlding t schedule. Patient ges t clinic website and cmpletes quick registratin prcess. Patient agrees t terms and cmmits t taking ffered appintment time if it meets his/her criteria. Patient selects lcatin, dctr, visit type, and identifies 3 time/date preferences. Schedulers view and ffer appintment times with a few clicks f the muse. Tracking Cnfirmatin ntificatins are sent t patient. Appintment reminders are sent t patient*. *Allscripts PrPM nly. A Visinary Apprach t Electrnic Medical Recrds
4 Online Cntact Lens Ordering Imprve retentin f existing lens patients prvide same cnvenient alternative t 1800 cntacts and ther purely nline vendrs. Mre effective staff time utilizatin Frees phne lines, saves time Level wrklad - wrk dne during dwn times Flw Quick immediate registratin prcess. Patients can rder with r withut knwing their lens name. Lens finder tl helps patient identify lens name. Patient is ffered vlume discunts as defined by practice. Patient specifies number f bxes. Patients select shipping address r pick-up lcatin. Insurance infrmatin is captured as needed. Credit card is autmatically charged and funds paid within 24 hurs. Orders immediately visible t ffice staff frm within secure VisinCnnect Prtal. ntifies staff f new rder. reminders fr expiring prescriptins. Cmmissin tracking Tracking Patient may view rder histry and status Cnfirmatin ntificatins with anticipated delivery date. A Visinary Apprach t Electrnic Medical Recrds
5 Meaningful Use Electrnic Patient Data Access Prvide health maintenance reminders Patients wh need t make an appintment based n care prtcls are sent reminders t schedule and are prmpted t use nline scheduling. messages are nly used t ntify the patient f a message frm their dctr. After patients have clicked n link in their and prvided authenticatin infrmatin in the prtal they are shwn the detailed reasn fr needing t schedule an appintment. Prvide patients with electrnic cpies f test results, prblem list, medicatins, and allergies Patients may access their medical chart nline t view and update medicatins, allergies, and prblem list. They may als view test results. Prvide patients with electrnic cpies f visit summaries Signing chart in Medflw autmatically sends clinic ffice visit summary t patient with ntice s that clinic summary may be viewed frm prtal. Share infrmatin with ther prviders Referring prvider r specialist gets ntificatin when patient data is available. Referring prvider r specialist is able t lg in t ffice prtal t view and dwnlad patient data. A Visinary Apprach t Electrnic Medical Recrds
6 EyeLearn Patient Educatin Reduced Chair Time: Mre fcused patient questins and discussin. Higher cnversin rates: premium lens, LASIK, ptical Autmated & Targeted: n staff needed t deliver patient-specific infrmatin Offered in partnership with Eyemaginatins, EyeLearn autmatically and intelligently prmpts patients t view appintment-specific educatinal vides and animatins when they register r schedule nline. At extra cst, practice may prvide its wn educatinal materials fr use. Educatin with Registratin r Appintment Scheduling Patients wh register r schedule nline have the pprtunity t learn befre their appintment. This means better dialgue with the surgen, mre succinct questins, and mre fcused discussin. Ultimately, patients can make better decisins and fully understand the treatment alternatives available t them like premium IOL lenses withut needing as much f the physician's time in the ffice. Bill Pay Patients make nline payments securely frm a prtal branded fr yur practice. Our brwser based secure ffice prtal applicatin is then used by clinical staff t view patient payments and t apply them t patient accunts. Funds are transferred directly t yur checking accunt. A Visinary Apprach t Electrnic Medical Recrds
7 Visin Cnnect Prtal Privacy VisinCnnect s cmprehensive security features d mre than prevent unauthrized access and prtect cnfidential patient data. It fully meets HIPAA security and privacy regulatins alng with the stringent Payment Card Industry data security standards (PCI-DSS) by being PCI Certified. Secure access fr the patient and fr clinic staff Each VisinCnnect user has a unique user name and passwrd. Authenticatin infrmatin fr each patient user is encrypted and stred securely. Use f patient secret questins allws fr autmated secure re-assignment f patient passwrds. SSN Privacy Clinic determines if SSN will be required, ptinal, r nt asked at all fr patient registratin. Clinic access t data based n rle and lcatin While VisinCnnect users can access the system frm brwser based cmputers anywhere, data access is cntrlled by user grups at the applicatin level. Management assigns users t cnfigurable user grups that determine their level f access t different clinical functins (e.g. schedulers nly have access t appintment infrmatin, business ffice has access t payment and demgraphic infrmatin, etc.) Recrding and enfrcing patient cnsent Patients must agree t VisinCnnect user license agreement and t clinic terms t use prtal. Inactivity Time-Out After a pre-defined perid f inactivity within the VisinCnnect Prtal, a user will be autmatically lgged ut. This minimizes the risk f unauthrized system access after a user walks away frm his r her cmputer. Fr certain time intensive activities that require thught, pp-up timers will ask user if they want mre time in rder t avid time-uts. Full Audit Lg All VisinCnnect clinic staff user activity is tracked and recrded in a permanent audit lg. Signns, sign-uts, applicatins used, and patient infrmatin viewed are all recrded. Cncert stres audit data in a separate audit database. Secure Verifiable Payment Gateway Payment gateway security is always verifiable t patient. A Visinary Apprach t Electrnic Medical Recrds
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