Creating engaged workforces for organisational success

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1 Creating engaged workforces for organisational success Employee engagement People management Workforce capability

2 Our experience is that small to medium sized employers generally have the following staffing problems I don t have the time or resources to recruit, manage and motivate our staff The challenges related to our workforce are keeping me awake at night I don t have the knowledge to deal with all of my employee issues

3 Our client case studies demonstrate how we solve our clients workforce problems with one or more of these three solutions: 1. HHR will handle everything for you from recruitment to performance management to professional development insourced or outsourced. 2. Your dedicated HR Manager will coach and advise you through your workforce challenges. 3. Our proven methodologies will be used and shared by the highly qualified and experienced HHR team. Our proven solutions help you to free up your time and resources Our clients trust us to deliver a complete employer solution across HR, Work Health and Safety, Recruitment and Payroll. We typically work with small to medium sized organisations who don t have the necessary expertise. Our proven solutions help them to free up their time and resources to focus on what they re good at.

4 We provide solutions and advice across the full life cycle of an employee Recruit Exit Compliance Develop Lead Harrison Human Resources (HHR) is a Brisbane-based HR consulting firm working with small to medium sized organisations helping them create highly engaged workforces. We truly believe people are the catalyst to an organisation s success. Our Founder, Claire Harrison, has in excess of 20 years experience delivering workforce related solutions and advice, including as a senior HR Director in large corporations. Claire and her team love working with clients to create a difference for them, their organisation, and the world.

5 CASE STUDY Fast Growing Organisation CLIENT: ISSUE: > Alzheimer s Australia Queensland > 100 Employees > Queensland Alzheimer s Australia Queensland (AAQld) had grown from 30 to 100 employees with no HR Manager, and managers were busy focusing on client needs. Due to growth they were facing a broad range of workforce issues. SOLUTION: AAQld insourced their HR Team to HHR. HHR partnered with the CEO and conducted a HR Audit to review current HR performance and identify areas of priority. Our insourced solution covered all HR functions, including recruiting and onboarding new employees, development of policies and procedures, training and coaching people managers, supporting the acquisition of a substantial organisation, and development of the HR Plan aligned with the new strategic plan. OUTCOME: The client was relieved to have a trusted advisor to help them work through these challenging issues. People managers were delighted by the time saved in recruiting staff. AAQld is solidly positioned as a preferred service provider with strong client program delivery fighting Alzheimer s to save Australia. We have been extremely happy with the strategic and operational support Harrison Human Resources has provided our organisation. We have received trusted HR advice and implemented solutions which has aided our performance and delivered on our strategic plan. - Victoria Beedle, CEO, Alzheimer s Australia Queensland

6 CASE STUDY People Create a Difference CLIENT: ISSUE: > CREATE Foundation > 50 Employees > National Due to the departure of their part-time HR Coordinator, CREATE was in need of additional HR resources and expertise to help them manage their national team of employees and volunteers. Cost was an issue due to changes in funding arrangements. SOLUTION: CREATE outsourced their HR requirements to HHR. HHR partnered with the National Operations Manager to conduct a HR Audit of their current people practices and recommend areas needing focus. Our solution included a regular on-site HR Manager plus the support of the HHR team to meet all employer requirements, including performance management advice, recruitment and induction, workers compensation, and policy review. OUTCOME: The client was relieved to have a team of experienced professionals advising and coordinating their employer obligations thus ensuring that CREATE continues to be a sustainable values based organisation creating a better life for children and young people in care. Harrison Human Resources demonstrated a good understanding of HR principles and offered us multiple solutions to the issues we confronted. We have found them to have a very personable approach and open style, and a willingness to work within our constraints to meet favourable outcomes. - Pam Evans, National Operations Manager, CREATE Foundation

7 CASE STUDY Small Employer Solution CLIENT: ISSUE: > GW Homes > 25 Employees > Brisbane GW Homes was a growing family business and needed to recruit new staff and implement HR systems. They had limited resources and HR expertise. SOLUTION: HHR developed a relationship to understand their HR needs and a staged implementation plan. We reviewed relevant modern awards and developed employment contract templates. We also recruited a new team member. OUTCOME: The company is now confident it is meeting its employment obligations. There is also relief that time wouldn t be wasted on recruiting new staff. They have saved money by by using HHR and not a typical percentage fee based recruiter. And they continue building on a 40 year reputation. We recently used HHR for the recruitment of a receptionist and the creation of some employment contracts. We found Claire and the HHR team to be very professional, approachable and efficient with our requirements. I was extremely happy to have everything taken care of and relieved to have my time freed up. - Raelene Williams, Office Manager, GW Homes

8 Our Experience e: a: 433 Logan Road, Stones Corner 4121 l: w:

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