Transaction Security. Training Academy

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1 Transaction Security Training Academy

2 Your independent, trusted partner for transaction security technology Welcome to UL UL is a world leader in advancing safety with over a hundred years of history. Employing more than 10,000 professionals in over 100 countries, UL has five distinct business units - Product Safety, Environment, Life & Health, Knowledge Services and Verification Services to meet the expanding needs of our customers and to deliver on our public safety mission. UL s Transaction Security service line is the front runner in innovations and involved in major NFC/ TSM implementation projects worldwide. Advancing security Through the acquisitions of RFI Global in 2010 and Witham Laboratories and Collis 2012, UL is uniquely positioned as the world s number one competence center in transaction security technology. UL acts as your independent, trusted partner for end-toend transaction security services for the mobile, payment, e-ticketing and ID management sectors on a global scale. Leading the way in your journey towards secu- UL s comprehensive transaction security service line provides advisory services, expert rity and interoperability training courses, test tools and simulators, test services and certification and security through advice, compli- evaluation services. Our thought leadership, close involvement with leading industry ance and knowledge. bodies and extensive experience enables us to keep up with the rapid pace of transaction innovation for years to come. UL Transaction Security 2

3 Gain industry expertise Absorb knowledge Provided over 1000 customers, including major banks, Mobile Network Operators (MNOs), Public Transport Operators (PTOs), governments and vendors with expert knowledge on the latest technologies worldwide. All of our training courses have been rated by attendees between good and excellent. Our courses are delivered by industry experts who lead turn-key projects and who know how to make complex technical content made easy to understand. Learn from best practices and first-hand experience and gain knowledge that can be directly applied to your current projects and decision-making. Training courses are provided in state-ofthe-art training facilities. Absorbing knowledge through our accredited training courses will save you considerable time, compared to finding all the knowledge combined in our training courses independently. Our training courses are offered throughout the year in The Netherlands, Singapore, United Arab Emirated, USA and at selected locations globally. UL Transaction Security 3

4 Our services and solutions Your benefits Working together towards security and interoperability Advisory services Being the leading knowledge partner in major innovative technology projects means we understand industry developments and how this may affect your business. Linking the physical world to the virtual world and guiding you through the transaction security process from start to finish. Endorsed training courses Our training courses are endorsed by payment schemes and address the latest business and technical best practices, gained from leading turn-key projects worldwide. UL s Transaction Security team consists of 250 professionals around the world, supporting you with the design and definition of your projects, through to development and deployment. State-of-the-art test tools UL offers state-of-the-art test tools and simulators through the Collis and Aspects portfolio of tools. The Collis and Aspects test tools are accredited by the leading payment schemes and industry bodies and ensure your test processes are simple and efficient. Proven test and certification services Your products and systems need to comply with industry standards and protocols. Our test centers are certified and accredited to evaluate, execute and manage certifications according to various protocols and mandates. We ensure compliance with specifications so that you can launch your systems and products with confidence. Security evalution Providing confidence in your products by ensuring they conform to the latest state-ofthe-art industry security implementation guidelines. UL Transaction Security 4

5 End-to-end transaction security Services Mobile Payment IDM Health Energy Security Evaluation Advisory Services Test & Certification e-ticketing Training Transaction Security Expertise Test Tools & Simulators UL Transaction Security 5

6 Training tracks Expand your knowledge through our training tracks Payments Track Payment Systems & Banking Infrastructures Online Banking and Payments SEPA Card Payments Track Card Payments: Issuing & Acquiring EMV & contactless chip technology Payment modules Mobile Payments Track Mobile Technology Track Mobile (Contacless) Payments Trusted Service Manager Introduction to Mobile Telecom Smart cards for GSM, UMTS & CDMA 2000 Introduction to NFC (SWP & HCI) Mobile modules EFC Systems AFC Systems Smart Metering Electronic Fee Collection Automated Fare Collection Secure Smart Metering Transport modules Energy ID Management Electronic Documents ID Management ID Management in the Public Domain European Digital Tachograph Electronic Identity Documents PKI in Electronic Identity Documents Trusted Electronic Identity in Cyberspace ID modules UL Transaction Security 6

7 Understand the complex world of Transaction security Our specific training course tracks are designed to provide you with the broadest knowledge on one specific topic. Following a specific track from start to finish ensures you get an understanding of all the components in the very complex world of transaction security technology. Following our industry-specific courses will help you get up to speed with all the ins and outs of the latest technologies. Our tracks are designed for people who are new to the industry, have changed roles within their organization and need more detailed information about the current technology, and for those who wish to venture into new technologies such as mobile contactless transactions. To register for our training courses, please go to or scan the QR code below: UL Transaction Security 7

8 Payment technologies EMV, Payment Systems, Online payments, card payments, sepa Courses for the payment domain EMV & Contactless Chip Technology What do you need to make your EMV migration project a success? How does EMV impact on cards, POS terminals, ATMs, acquiring networks and host systems? During this course, we explain the EMV transaction flow, cryptography, issuer scripting and EMV Core Definitions (EMV4.2), ensuring you get a thorough understanding of EMV. Payment Systems & Banking Infrastructures New to the payments world? This course provides a holistic overview of the characteristics of different payment systems. We explain how the payment landscape is organized, which standards are involved, how payments are processed and what is needed to execute a payment. The payment world is very complex. What standards are involved? What mandates should you look out for? What does the infrastructure look like? Gain insight into the history and future of payments in all its forms and get an understanding of the drivers behind these developments to gear up for the future. Invaluable knowledge for people involved in card issuing, card acquiring, POS or ATM development, scheme operation, data preparation and card personalization. Online Banking & Payments What are the different methods for web-based communications and online security and preventing online fraude? Learn to understand current and future developments in online banking and how to define secure, new and relevant online banking and payment services. Card Payments: Issuing & Acquiring This course explains the different categories and technologies of card payments, including the lifecycle of cards, terminal and transaction processing and the challenges involved for issuers and acquirers. SEPA Within the EU, payment infrastructures need to comply with SEPA. This course provides insight into the impact of SEPA, as a result of the PSD, the SEPA Credit transfer, SEPA Direct Debit and SEPA Cards Framework. Giving you an understanding on how to achieve SEPA compliancy in an efficient, effective and profitable way. UL Transaction Security 8

9 Enhancincing ability by Sharing knowledge UL provided us with up-to-date EMV knowledge withing two days! - National Bank of Canada UL Transaction Security 9

10 Mobile technologies Mobile Payments, trusted service manager, nfc and smart cards Courses for the mobile (payments) domain Mobile Payments How can you take advantage of the mobile payments opportunity? This course gives you an understanding of business models, deployment and operation of contactless proximity services in relation to payment, transport and other retail infrastructures, as well as explaining the underlying technology. Trusted Service Manager This course explains which technical obstacles to overcome for mobile payments to be successfully accepted, touching on Near Field Communication (NFC), the security issues and loading applications Over-the-Air (OTA). Outlining key functions of the TSM, required components and case studies of existing TSM implementations. Our mobile related training courses provide in-depth knowledge of format standards, industry practices and best-practice testing techniques. Our trainers are experts on the latest mobile technologies and standards and will improve your knowledge and understanding of mobile transaction ecosystems. Introduction to Mobile Telecommunications This technical course provides an overview of the main players in the telecoms arena, the technologies involved, the business cases and models behind them, the standards bodies driving the technology and the future of the industry. Introduction to NFC (SWP & HCI) Providing a technical overview of the main NFC players, technologies involved and the key ISO and ETSI specifications. Explaining the various NFC specifications, and the Single Wire Protocol (SWP) detailed in ETSI TS and the Host Controller Interface (HCI) detailed in ETSI TS Smart Cards for GSM, UMTS & CDMA 2000 Explaining protocols and applications specified in: the ISO 7816 series, the 2G standards used in GSM applications on the SIM card, the 3G standards used in UMTS applications on the USIM card and CDMA 2000 technologies and standards. UL Transaction Security 10

11 Gain industry knowledge Gain efficiency The training style and information that we received from UL have been invaluable. It really enabled us to fit the NFC pieces together to see the overall picture. - Rabobank, The Netherlands UL Transaction Security 11

12 Transport and energy technologies Automated Fare collection, Electronic Fee Collection, Smart Metering Transport Automated Fare Collection AFC gives you the opportunity to provide faster and more convenient services to your customers. This course explains the fare management value chain as it exists in its public transport ecosystem and provides an overview of the change drivers in this ecosystem, such as the mobility chain, regulations, technology, standardisation and consumer convenience. Showing the existing biodiversity of AFC schemes around the world and explaining AFC change drivers to make assumptions on AFC future development. Our courses for the (public) transport sector are highly relevant and useful whether you are working with Automated Fare Collection (e-ticketing) or Electronic Fee Collection (road pricing). We provide you with up-to-date information on the latest technology developments that are relevant to your business. Electronic Fee Collection Looking into the possibilities of electronic fee collection? This course provides an indepth understanding of the electronic fee collection system by explaining goals, restraints and options for an EFC system, EFC around the globe today, EFC standardization and the international organizations responsible for it. Energy Secure Smart Metering Explaining the ways in which your business can benefit from smart metering, by providing the reasons and technology behind the secure technology involved in smart metering and how to ensure privacy and interoperability. Giving you solid knowledge on current developments and change drivers within the industry. UL Transaction Security 12

13 Learning together helps creating Solutions We d like to thank you once again for such a great example of professionally done job. Quality and quantity of content provided and your presenting skills were far ahead our expectations! - i-free Corp., Russia UL Transaction Security 13

14 ID Management technologies Electronic identity courses ID Management ID Management in the Public Domain This course introduces the general concept of ID Management. We will answer your questions on how to bridge the description of a generic ID Management scheme and the implementation of identification within the public domain. European Digital Tachogaph Giving you full coverage of the developments, background and political stakeholders involved in the Tachograph landscape. We teach you how to interpret data on tachographs and cards by giving an introduction to smartcard technology and cryptography. Our training courses regarding electronic identification combine context, theory, real-life examples and practical experiences into easy-to-understand content. The courses are aimed to provide insight into the latest market developments and how to implement certain standards and technologies into your business. Electronic Identity Documents We provide an interactive exploration of secure technologies applied to identity documents, such as passports, identity cards, residence permits and driving licenses. We look at new technologies from a perspective where an electronic identity document is not a goal in itself, but a means for achieving reliable electronically supported biometric identification, seamless interoperable travel, and more. Public Key Infrastructure for Electronic Identity Documents Explaining the Public Key Infrastructure required for electronically enabled identity verification disclosed for verification (Terminal Authentication as part of Extended Access Control). This course will establish the base of knowledge to be prepared for the implementation of the Public Key Infrastructure for electronic Identity Documents. Trusted Electronic Identities in Cyberspace This course addresses online electronic identification, authentication and signatures (IAS) and identifies the need for trusted electronic identities online. The technology of eid cards with classic PKI, U-Prove (Microsoft), Idemix (IBM) and a number of relatively new national eid schemes are explained. We will discuss which current and future models for trusted electronic identification are the best fit for your situation. UL Transaction Security 14

15 Understand complex Technology Thanks to the highly skilled EMV instructors with exceptional experience I could manage to absorb a lot with in two day course and open a new door to the future. - CEKAB, Sweden UL Transaction Security 15

16 Global Contacts Europe Basingstoke, UK P: Edinburgh, UK P: Helsinki, Finland P: Leiden, The Netherlands P: North America Bloomington, USA P: Latin America Sao Paolo, Brazil P: Middle East & Africa Dubai, United Arab Emirates P: Asia Singapore P: Guangzhou, China P: Hong Kong P: Pacific Melbourne, Australia P: Auckland, New Zealand P: E: / W: UL and the UL logo are trademarks of UL LLC 2012

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