AMI-Partners. SMB Managed Services Assessment Opportunities & Actionable GTM Insights

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "AMI-Partners. SMB Managed Services Assessment Opportunities & Actionable GTM Insights"

Transcription

1 SMB Managed Services Assessment Opportunities & Actionable GTM Insights AMI-Partners 546 Fifth Avenue, New York, NY

2 This study delivers an in-depth look at managed services usage among SMBs. Market Opportunity & Outlook Managed Services Competitive Landscape User vs. Non-User Segmentation Adoption by Type of Managed Service Buying Behavior, Purchase Channels 2

3 A $98 b Market by 2019 (Commercial Small and Medium Enterprises) Total U.S. SMB IT Services Spending* ($b) $73 $77 $98 Of the 6.6 million SMBs in the U.S., 1.4 million are using some form of remotely managed service The on-premise IT services (e.g. support, consulting) market will experience limited growth (4% CAGR) over the next five years. Spend By Type 14 On- Premise Services 83% Remotely Managed 17% Total - $73 b SB vs. MB Breakout 14 MB 41% SB 59% Total - $73 b Remotely managed IT services will grow much more rapidly (14% CAGR) during the same time frame. SBs drive almost 70% of total remotely managed services opportunity. *Includes spending on: On-Premise IT services such as computing support, software support, storage support, and network/security support Remotely Managed IT services such as managed networking, PC/devices, servers, storage, and security 3

4 Four Drill Down Modules Provide Actionable GTM Insights Module 1: U.S. SMB Managed Services Landscape, Opportunity Assessment & Outlook This study provides an in-depth assessment of the SMB market s consumption of managed services. Purchase influencers and buying behavior Profiles of users, interested, and non-users 12 Employee Bands 19 Vertical Industries 8 Routes-to-Market (RTM) Module 2: Managed Services Market Size and Outlook ( ) On-premise IT services, e.g., support, consulting, etc., as well as remotely managed IT services, e.g., PCs, networking, servers, MMS, etc. spending and firm counts by employee size bands and vertical industries Module 3: Managed Services GTM Segmentation & Customer Acquisition Deep profiling of high lifetime value SMBs with strong propensity to acquire managed services business solutions Value propositions, messaging and engagement approach Module 4: Marketing Through the Channel Partner Ecosystem Channel partner managed services-related preferences, plan & capabilities RTM forecast managed services-related spending through channel partners and other routes to market 4

5 Market Sizing and Forecast Drill Down Employee Sizes Verticals Routes to Market Metrics Small Business 1-4 Employees 5-9 Employees Employees Employees Employees Medium Business Employees Employees Employees 1. Agriculture/Mining 2. Banking/Financial 3. Construction 4. Discrete Manufacturing 5. Healthcare 6. Hospitality 7. Information & Media 8. Insurance 9. Life Sciences 10.Other Services 11.Pharmaceuticals 12.Process Manufacturing 13.Professional Services 14.Real Estate 15.Retail 16.Telecommunications 17.Transportation 18.Utilities 19.Wholesale 1. Vendor Direct 2. CPs: Channel Partners, Value Added Resellers (VARs) 3. DMR: no retail presence 4. Retail 5. SIs: Large/Medium System Integrators 6. MSPs: Managed Service Providers 7. SPs: Service Providers, Telecom Providers, Mobile Network Carriers, and Cable Network Operators 8. Hosters Product Support Services Spending Includes: Computing Support Networking Support Security Support Software Support Storage Support Professional Services Spending Includes: Development & Integration IT Consulting Process Management Remotely Managed IT Services Spending Includes: Remotely Managed Mobile Device (MMS) Remotely Managed Networking Remotely Managed PBX Remotely Managed PCs Remotely Managed Security Remotely Managed Servers Remotely Managed Storage 5

6 Deliverables Module 1: U.S. SMB Managed Services Landscape, Opportunity Assessment & Outlook Module 2: Managed Services Market Size and Outlook ( ) Module 3: Managed Services GTM Segmentation & Customer Acquisition Module 4: Marketing Through the Channel Partner Ecosystem Executive Summary Managed Services Opportunity/TAM Managed Services User vs. Non- User With Interest vs. Non-User With No Interest Profile Firmographics, Mindsets, and Attitudes Key Managed Services Currently Utilized, Interest, and Purchase Channels Key Applications & Services Utilized in Addition to Managed Services Managed Services Buying Behavior and Decision Making Process Number of firms using onpremise products support, professional services and remotely managed IT services Spending forecast by employee size and vertical industry SMB Segments: ICT & Cloud Opportunity Size & Spending Intensity Unique Defining Characteristics Across Segments Firmographics Nature of Cloud Usage and Planned Investments Cloud Applications Cloud Security and Data Storage/ Back-up Solutions Remotely Managed IT Services (RMITS) Managed Vs. Unmanaged: IT Management Environment Engaging Tier 1 and Tier 2 SMBs Channel Partner ICT & Managed Services Opportunity Size Firmographics Cloud Competencies and Plans Channel Partner Cloud Portfolio (SaaS, IaaS, RMITS) Cloud Platforms and Hosting Models Utilized Key Types of Services Offered both on-premise and managed IT services Sales and Marketing Motions Vendor Relationships and Support Required Managed Services Competitive Landscape 6

7 Module 1: SMB Managed Services Landscape, Opportunity Assessment & Outlook Outline Executive Summary Managed Services Opportunity/TAM 1.US spending on ICT, Cloud, RMITS by Size Segments and growth from Managed Services User vs. Non-User With Interest vs. Non- User With No Interest Profile Firmographics o Employee size o PCs used o Revenues o Vertical industry o Number of locations o IT management (FT vs. PT), Spending on service & support Attitudes/Mindsets o View of economy o Business challenges o Business Goals o IT issues o Likelihood to migrate more spending to cloud o Likelihood to migrate more spending for SaaS and IaaS Key Managed Services Currently Utilized, Interest, and Purchase Channels 1.Key managed services currently used 2.Interest in managed services 3. Purchase Channels including spending Key Applications and Services Utilized in Addition to Managed Services Key Cloud and On-Premise Solutions currently and planned to use o All apps (productivity, security, line of business) o Key Infrastructure solutions (Networking etc) Purchase channels Security events experienced Managed Services Buying Behavior and Decision Making Process Decision making and purchase process for IT Personnel involved in decision making at various stages Sources used for decision making Use of social media Managed Services Competitive Landscape Providers Overview and ranking of top and up and coming providers of select RMITS services o Performance/Penetration/Financials o Solutions Offered/Pricing Models/Features o Service and Support Offered o Target Customers o RTM o Key Acquisitions o Solutions Overview of top RMM software solutions used by businesses to provision RMITS services 7

8 About AMI-Partners GLOBAL END-USER/IT-USER RESEARCH INVESTMENT Founded in 1996, each year AMI invests in the industry s most comprehensive primary researchbased surveys with several thousand SMBs (targeting IT and business decision makers TDMs/BDMs) in SBs (1 to 99 employees) and MBs (100 to 999 employees) globally across North America, Europe, the Asia Pacific and Latin America to update its proprietary knowledge base and models. Markets are gauged on an annual basis via comprehensive tracking platforms. Countries covered include: North America: U.S., Canada Latin America: Western Europe: EEMEA: Asia-Pacific: Philippines, Brazil, Mexico France, Germany, U.K., Spain, Italy, Russia, Czech Republic, Poland, Turkey Australia, Japan, China, India, Singapore, Thailand, Malaysia, Indonesia, S. Korea, Taiwan, Hong Kong, New Zealand, Vietnam, Pakistan, Bangladesh, Sri Lanka EMPLOYEE SIZE SEGMENTS AMI defines small businesses as those with 1 to 99 employees, further classified into several sub-categories (1-4, 5-9, 10-19, and employees); medium businesses as those having 100 to 999 employees, further classified into ( , and employees) ; and large businesses as those with 1,000 or more employees (further classified into 1,000-2,499, 2,500-4,999 and 5,000+), in each of the countries that AMI tracks. AMI also tracks home-based businesses (HBBs) and public sector (government and education) across various geographies. GO-TO-MARKET SEGMENTATION AMI has successfully applied our GTM segmentation and predictive modeling expertise to bring marketing clarity to the worldwide SMB market. We have deployed actionable segmentation models and prospect lists tied to specific product campaigns/lead gen activities across various geographies. TAM/FORECAST MODELS AMI s Global Model (GM) is the IT industry s most comprehensive market sizing, forecasting and market planning tool. Over 110 separate ICT sub-categories are sized/forecasted for all geographic regions, further broken out by 12 employee-size and 19 vertical markets. Regional and worldwide roll-up views are provided, and RTM overlays are available. Each year AMI augments the model with additional geographic breakouts and technologies, including in-country regional breakouts (top metros/cities). CHANNELS/RESELLERS In addition, AMI tracks the SMB & LB channel partner markets covering various areas including channel partner demographics, product/service offerings, customer characteristics, business models, cloud transformation. key vendors, etc. The channel partner studies involve oneon-one in-depth interviews as well as structured quantitative surveys across leading countries in North America, Latin America, Europe and Asia. 8

Disaster Recovery and Online Backup as a Service

Disaster Recovery and Online Backup as a Service Disaster Recovery and Online Backup as a Service Global Overview & Outlook AMI-Partners 546 Fifth Avenue, New York, NY 10036 212-944-5100 www.ami-partners.com Source: AMI-Partners (www.ami-partners.com)

More information

One-Size-Fits-All Fits None: How to Create Cloud Offers for Industry Verticals

One-Size-Fits-All Fits None: How to Create Cloud Offers for Industry Verticals One-Size-Fits-All Fits None: How to Create Cloud Offers for Industry Verticals Joshua Beil, Director Content Marketing and Research John McMillan, Director Business Consulting Services Agenda 1 SMB cloud

More information

I SIGNAL. Key Benefits of Mobile Device Usage. U.S. SMBs Focus on Mobile Security

I SIGNAL. Key Benefits of Mobile Device Usage. U.S. SMBs Focus on Mobile Security I SIGNAL 3rd Quarter 2015 Welcome to I-Signal, a publication through which AMI-Partners provides a periodic, graphic review of the strategic issues, trends and directions impacting information technology

More information

Asia-Pacific Application Performance Management Market CY 2013 Rapidly Changing Application Architecture and Business Environment Drives the Market

Asia-Pacific Application Performance Management Market CY 2013 Rapidly Changing Application Architecture and Business Environment Drives the Market Asia-Pacific Application Performance Management Market CY 2013 Rapidly Changing Application Architecture and Business Environment Drives the Market October 2014 Contents Section Slide Number Executive

More information

Excerpt Sudan Fixed Telecommunications: Low Penetration Rates Get a Boost from Broadband Internet and VoIP Services

Excerpt Sudan Fixed Telecommunications: Low Penetration Rates Get a Boost from Broadband Internet and VoIP Services Excerpt Sudan Fixed Telecommunications: Low Penetration Rates Get a Boost from Broadband Internet and VoIP Services This report is part of Pyramid Research s series of Africa & Middle East Country Intelligence

More information

Analysis of Asia Pacific Hosted Email Market

Analysis of Asia Pacific Hosted Email Market MEDICAL DEVICES PHARMACEUTICALS CHEMICALS FOOD & BEVERAGE ELECTRONICS Analysis of Asia Pacific Hosted Email Market VPG Publications, Consulting, Clients www.vpgcorp.com VPG Market Research Reports www.vpgmarketresearch.com

More information

Putting The Cloud To Work For Real Businesses

Putting The Cloud To Work For Real Businesses Pavel Ershov Regional Vice President and General Manager Asia Pacific Japan Parallels Putting The Cloud To Work For Real Businesses Proven models for success in a true multi-service world 2014 Parallels

More information

Foreign Taxes Paid and Foreign Source Income INTECH Global Income Managed Volatility Fund

Foreign Taxes Paid and Foreign Source Income INTECH Global Income Managed Volatility Fund Income INTECH Global Income Managed Volatility Fund Australia 0.0066 0.0375 Austria 0.0045 0.0014 Belgium 0.0461 0.0138 Bermuda 0.0000 0.0059 Canada 0.0919 0.0275 Cayman Islands 0.0000 0.0044 China 0.0000

More information

EMC GLOBAL DATA PROTECTION INDEX KEY FINDINGS & RESULTS FOR ITALY

EMC GLOBAL DATA PROTECTION INDEX KEY FINDINGS & RESULTS FOR ITALY EMC GLOBAL DATA PROTECTION INDEX KEY FINDINGS & RESULTS FOR ITALY 1 THE DATA PROTECTION LANDSCAPE ARE YOU ON SOLID GROUND? 2 GLOBAL KEY FINDINGS GLOBALLY, ENTERPRISES ARE LOSING AS MUCH AS $1.7 TRILLION

More information

www.i-signal.com Remote managed IT services across devices, platforms, infrastructure & apps

www.i-signal.com Remote managed IT services across devices, platforms, infrastructure & apps Signal: I SIGNAL 4th Quarter 2014 \sig-n l\ n (Webster s) -- 1: something that excites to action; 2: something that conveys notice or warning; 3: an object used to transmit or convey information www.i-signal.com

More information

Verdict Financial: Wealth Management. Data Collection and Forecasting Methodologies

Verdict Financial: Wealth Management. Data Collection and Forecasting Methodologies Verdict Financial: Wealth Management Data Collection and Forecasting Methodologies April 2014 Contents Global Wealth Markets Methodology Methodology Methodology 2 Global Wealth Markets Section 1: Global

More information

Frost & Sullivan. http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample

Frost & Sullivan. http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample Frost & Sullivan http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm EST

More information

Are you relevant? Chris Sharp VP Strategy rhipe. Cloud Channel Summit 2015 @rhipecloud #RCCS15

Are you relevant? Chris Sharp VP Strategy rhipe. Cloud Channel Summit 2015 @rhipecloud #RCCS15 Are you relevant? Chris Sharp VP Strategy rhipe Cloud Channel Summit 2015 @rhipecloud #RCCS15 Context change Cloud Big Data Mobility Enterprise Social Gartner Top 10 trends 2015 Cloud is the new IT reality

More information

GWI Commerce Summary Q2 2014

GWI Commerce Summary Q2 2014 GWI Commerce Summary Q2 2014 GlobalWebIndex s quarterly report on the latest trends in e-, m- and t-commerce 1 Introduction GWI Commerce is where GlobalWebIndex presents the very latest figures for online

More information

OCTOBER 2010. Russell-Parametric Cross-Sectional Volatility (CrossVol ) Indexes Construction and Methodology

OCTOBER 2010. Russell-Parametric Cross-Sectional Volatility (CrossVol ) Indexes Construction and Methodology OCTOBER 2010 Russell-Parametric Cross-Sectional Volatility (CrossVol ) Indexes Construction and Methodology SEPTEMBER 2010 Russell-Parametric Cross-Sectional Volatility (CrossVol) Indexes Construction

More information

Demystifying the evolving cloud landscape

Demystifying the evolving cloud landscape Demystifying the evolving cloud landscape Agatha Poon Research Manager, Global Cloud Computing The 451 Group Today 260+ Staff One company with 3 Go to Market brands Syndicated research, certification,

More information

Market Review and Outlook: Small and Medium Business Needs of Internet-Based Services

Market Review and Outlook: Small and Medium Business Needs of Internet-Based Services Market Review and Outlook: Small and Medium Business Needs of Internet-Based Services October 2010 Sponsored by Verio, Inc. ABSTRACT In this report, readers will learn about the specific needs of small

More information

Frost & Sullivan. http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample

Frost & Sullivan. http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample Frost & Sullivan http://www.marketresearch.com/frost-sullivan-v383/ Publisher Sample Phone: 800.298.5699 (US) or +1.240.747.3093 or +1.240.747.3093 (Int'l) Hours: Monday - Thursday: 5:30am - 6:30pm EST

More information

Cloud Readiness Workshop

Cloud Readiness Workshop Globalisation and economic pressures are changing the business landscape, increasing the pressure to expedite time-to-market with new products and services, while keeping costs down. In addition, for many

More information

ICT investment trends in Brazil. Enterprise ICT spending patterns through to the end of 2015 May 2014

ICT investment trends in Brazil. Enterprise ICT spending patterns through to the end of 2015 May 2014 ICT investment trends in Brazil Enterprise ICT spending patterns through to the end of 2015 May 2014 1 Trends in ICT budgets 1.1 Summary This report presents the findings from a survey of Brazilian enterprises

More information

Hadoop Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2012 2018

Hadoop Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2012 2018 Transparency Market Research Hadoop Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2012 2018 Buy Now Request Sample Published Date: July 2013 Single User License: US $ 4595

More information

STATE OF GLOBAL E-COMMERCE REPORT (Preview) February 2013

STATE OF GLOBAL E-COMMERCE REPORT (Preview) February 2013 STATE OF GLOBAL E-COMMERCE REPORT (Preview) February 2013 THE E-COMMERCE REPORT WHAT IS THE E-COMMERCE REPORT? It is an annual investigation into the global uptake and impact of e- commerce. The report

More information

Brochure More information from http://www.researchandmarkets.com/reports/3278449/

Brochure More information from http://www.researchandmarkets.com/reports/3278449/ Brochure More information from http://www.researchandmarkets.com/reports/3278449/ The 2016 World Forecasts of Hand-Operated Date, Sealing, or Numbering Stamps; Devices for Printing or Embossing Labels;

More information

NTT Com Global Cloud Services

NTT Com Global Cloud Services NTT Com Global Cloud Services NTT Communications Corporation November 1, 2013 Copyright NTT Communications Corporation. All right reserved. 1. Group Structure Agenda 2. Vision 3. Offering Strategy (Global

More information

This is a licensed product of Ken Research and should not be copied

This is a licensed product of Ken Research and should not be copied 1 TABLE OF CONTENTS 1. Asia-Pacific Insurance Industry 1.1. Industry Introduction 1.2. Asia-Pacific Insurance Market Size by Direct Written Premium, 2005-2012P 1.3. Asia-Pacific Insurance Market Segmentation

More information

Appendix 1: Full Country Rankings

Appendix 1: Full Country Rankings Appendix 1: Full Country Rankings Below please find the complete rankings of all 75 markets considered in the analysis. Rankings are broken into overall rankings and subsector rankings. Overall Renewable

More information

PANDUIT Physical Layer Infrastructure Management. EMC Smarts Integration Module

PANDUIT Physical Layer Infrastructure Management. EMC Smarts Integration Module PANDUIT Physical Layer Infrastructure Management EMC Smarts Integration Module SM About PANDUIT A World Class Developer PANDUIT is a world class developer and provider of leading edge solutions that help

More information

Strategic, User-Driven, and Managed: The Future Of Unified Communications and Collaboration Executive Summary

Strategic, User-Driven, and Managed: The Future Of Unified Communications and Collaboration Executive Summary Strategic, User-Driven, and Managed: The Future Of Unified Communications and Collaboration Executive Summary Key findings from a major global Dimension Data and Ovum study highlights Create a UCC strategy

More information

Cloud Readiness Consulting Services

Cloud Readiness Consulting Services Cloud Readiness Consulting Services Globalisation and economic pressures are changing the business landscape, increasing the pressure to expedite time-to-market with new products and services, while keeping

More information

Global Cloud Storage Market. More Info: hitesh@researchfox.com. Contact: 080-61341600/500 Visit: www.researchfox.com. saran@researchfox.

Global Cloud Storage Market. More Info: hitesh@researchfox.com. Contact: 080-61341600/500 Visit: www.researchfox.com. saran@researchfox. Global Cloud Storage Market Technology, Education, Training and Infrastructure are key areas which are rapidly developing in emerging Tier II and Tier III cities across the Globe. For IT and ITeS industries,

More information

Asia-Pacific Datacenter Services Market 2010 New Contenders Emerging on the Horizon

Asia-Pacific Datacenter Services Market 2010 New Contenders Emerging on the Horizon Asia-Pacific Datacenter Services Market 2010 New Contenders Emerging on the Horizon June 2012 Contents Section Slide Numbers Executive Summary 4 Market Overview 10 Australian Datacenter Services Market

More information

Are you relevant? Chris Sharp VP Strategy rhipe. Cloud Channel Summit 2015 @rhipecloud #RCCS15

Are you relevant? Chris Sharp VP Strategy rhipe. Cloud Channel Summit 2015 @rhipecloud #RCCS15 Are you relevant? Chris Sharp VP Strategy rhipe Cloud Channel Summit 2015 @rhipecloud #RCCS15 Context... Change Cloud Big Data Mobility Enterprise Social Gartner Top 10 trends 2015 Cloud is the new IT

More information

Contact Centre Integration Assessment

Contact Centre Integration Assessment Contact Centre Integration Assessment How well are your business objectives aligned with the right contact centre technologies? Knowing how the technology in your contact centre supports service delivery

More information

Corporate Presentation

Corporate Presentation Corporate Presentation XcellHost Cloud Services India Dubai Singapore Experience High Touch Support Reliable Secure Speed Scalable Manageable Value XcellHost About Us Founded in 1999. Global Reach Personal

More information

Flexible Cloud Services to Compete

Flexible Cloud Services to Compete white paper Service Providers Need Flexible Cloud Services to Compete Enterprise Customers Demand Flexible Cloud Solutions When the concept of cloud services first came about, there was a great deal of

More information

Global Student Mobility 2025 Forecasts of the Global Demand for Pathways to Higher Education in the Schools, VET and ELICOS sectors

Global Student Mobility 2025 Forecasts of the Global Demand for Pathways to Higher Education in the Schools, VET and ELICOS sectors Global Student Mobility 2025 Forecasts of the Global Demand for Pathways to Higher Education in the Schools, VET and ELICOS sectors Andrew Hewett IDP Education Australia Agenda and Key Issues Pathways

More information

Strategic Focus Report Enterprise Mobility

Strategic Focus Report Enterprise Mobility Strategic Focus Report Enterprise Mobility Technology and market trends July 2014 1 Introduction 1.1 Summary This Strategic Focus report analyses the current trends, drivers, and inhibitors impacting the

More information

Cloud VPN & The Role of the Service Provider in Disrupting the VPN Market

Cloud VPN & The Role of the Service Provider in Disrupting the VPN Market Cloud VPN & The Role of the Service Provider in Disrupting the VPN Market Delivering Winning Customer Experiences With SDN/NFV Easier Is Better Delivering a compelling user experience has become increasingly

More information

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO MAUVE GROUP GLOBAL SOLUTIONS PORTFOLIO At Mauve Group, we offer a variety of complete employee management services such as Global Employment Solutions (GES), Professional Employment Outsourcing (PEO),

More information

THE UK FILM MARKET AS A WHOLE. BFI Research and Statistics PUBLISHED DECEMBER Image: The Lady in the Van courtesy of Sony Pictures

THE UK FILM MARKET AS A WHOLE. BFI Research and Statistics PUBLISHED DECEMBER Image: The Lady in the Van courtesy of Sony Pictures THE UK FILM MARKET AS A WHOLE BFI Research and Statistics PUBLISHED DECEMBER 2015 Image: The Lady in the Van courtesy of Sony Pictures THE UK FILM MARKET AS A WHOLE THE UK WAS THE SECOND LARGEST FILM MARKET

More information

Asia-Pacific Web Application Firewall Market Increasing Attacks on the Application Layer are Driving the Market

Asia-Pacific Web Application Firewall Market Increasing Attacks on the Application Layer are Driving the Market Asia-Pacific Web Application Firewall Market Increasing Attacks on the Application Layer are Driving the Market May 2015 1 Contents Section Slide Number Executive Summary 3 Market Overview 9 Total Web

More information

EMC GLOBAL DATA PROTECTION INDEX GLOBAL KEY RESULTS & FINDINGS

EMC GLOBAL DATA PROTECTION INDEX GLOBAL KEY RESULTS & FINDINGS EMC GLOBAL DATA PROTECTION INDEX GLOBAL KEY RESULTS & FINDINGS 1 THE DATA PROTECTION LANDSCAPE ARE YOU ON SOLID GROUND? 2 KEY FINDINGS GLOBALLY, ENTERPRISES ARE LOSING AS MUCH AS $1.7 TRILLION THROUGH

More information

Digital vs Traditional Media Consumption

Digital vs Traditional Media Consumption Digital vs Traditional Media Consumption Summary Comparing time spent on traditional and digital media at a global level as well as analyzing behaviors between countries and across the age groups GWI Q3

More information

COVERAGE OF A DIGITAL WORLD 2014

COVERAGE OF A DIGITAL WORLD 2014 COVERAGE OF A DIGITAL WORLD 2014 emarketer data and insights address how consumers spend time and money and what marketers are doing to reach them in today s digital world. We group our research into eight

More information

2013 GLOBAL PERFORMANCE MANAGEMENT SURVEY REPORT

2013 GLOBAL PERFORMANCE MANAGEMENT SURVEY REPORT 2013 GLOBAL PERFORMANCE MANAGEMENT SURVEY REPORT Executive Summary contents Overview Key Findings: Critical Drivers of Performance Management Success Industry Insights Regional and Country Insights Participant

More information

Brochure More information from http://www.researchandmarkets.com/reports/3050461/

Brochure More information from http://www.researchandmarkets.com/reports/3050461/ Brochure More information from http://www.researchandmarkets.com/reports/3050461/ Global Cloud Computing Market Service (Software, Infrastructure, Platform)- Strategy, Overview, Size, Share, Global Trends,

More information

Hybrid Wide-Area Network Application-centric, agile and end-to-end

Hybrid Wide-Area Network Application-centric, agile and end-to-end Hybrid Wide-Area Network Application-centric, agile and end-to-end How do you close the gap between the demands on your network and your capabilities? Wide-area networks, by their nature, connect geographically

More information

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities

Managed Service for IP Telephony. Enabling organisations to focus on core revenue generating activities Enabling organisations to focus on core revenue generating activities Your business needs reliable, flexible and secure communication tools to enable better connectivity and collaboration with your employees,

More information

opinion piece Cloud Computing The journey begins

opinion piece Cloud Computing The journey begins opinion piece Cloud Computing The journey begins Many CIOs view cloud computing as their salvation in the current economic downturn, as it promises to deliver IT services to subscribers at a lower cost.

More information

opinion piece Eight Simple Steps to Effective Software Asset Management

opinion piece Eight Simple Steps to Effective Software Asset Management opinion piece Eight Simple Steps to Effective Software Asset Management Contents Step 1: Collate your licence agreements 01 Step 2: Determine your actual licence position 01 Step 3: Understand your existing

More information

Software-as-a-service Delivery: The Build vs. Buy Decision

Software-as-a-service Delivery: The Build vs. Buy Decision white paper Software-as-a-service Delivery: The Build vs. Buy Decision Introduction In order to deliver software on-demand, companies must either build and manage an infrastructure capable of supporting

More information

Vodafone Traveller and Vodafone World

Vodafone Traveller and Vodafone World Vodafone Traveller and Vodafone World A. What Terms and Conditions Apply to my Vodafone Traveller and Vodafone World Product? (a) The terms and conditions that will apply to your Product or Products are:

More information

October 2007. Trust in Advertising. a global Nielsen

October 2007. Trust in Advertising. a global Nielsen October 2007 Trust in Advertising a global Nielsen consumer report Word-of-mouth the most powerful selling tool: Nielsen Survey Traditional Media Advertising Still More Credible Worldwide Than Ads on Search

More information

Global Animation Industry: Strategies Trends & Opportunities

Global Animation Industry: Strategies Trends & Opportunities Global Animation Industry: Strategies Trends & Opportunities Phone: +44 20 8123 2220 Fax: +44 207 900 3970 office@marketpublishers.com Global Animation Industry: Strategies Trends & Opportunities Date:

More information

EMC GLOBAL DATA PROTECTION INDEX KEY FINDINGS & RESULTS FOR GERMANY

EMC GLOBAL DATA PROTECTION INDEX KEY FINDINGS & RESULTS FOR GERMANY EMC GLOBAL DATA PROTECTION INDEX KEY FINDINGS & RESULTS FOR GERMANY 1 THE DATA PROTECTION LANDSCAPE ARE YOU ON SOLID GROUND? 2 GLOBAL KEY FINDINGS GLOBALLY, ENTERPRISES ARE LOSING AS MUCH AS $1.7 TRILLION

More information

Report on Government Information Requests

Report on Government Information Requests Report on Government Information July 1 - December 31, 2014 apple Apple takes our commitment to protecting your data very seriously and we work incredibly hard to deliver the most secure hardware, software

More information

Progress Exchange 2013

Progress Exchange 2013 Progress Exchange 2013 Asia Pacific Entering the Market and Growing your Business Peter Fuller Regional V.P. & Managing Director Progress Australia & New Zealand Exchange - October 2013 Agenda Emerging

More information

CISCO METRO ETHERNET SERVICES AND SUPPORT

CISCO METRO ETHERNET SERVICES AND SUPPORT SERVICES OVERIVEW CISCO METRO ETHERNET SERVICES AND SUPPORT In the ever-changing communications market, incumbent service providers are looking for ways to grow revenue. One method is to deploy service

More information

GLOBAL DATA CENTER SPACE 2013

GLOBAL DATA CENTER SPACE 2013 2013 CENSUS REPORT: Global Data Center Space 2013 GLOBAL DATA CENTER SPACE 2013 Top 3 data center markets account for almost half of all global data center space. In spite of a slowdown in the amount of

More information

GLOBAL LEADER IN TECHNOLOGY-ENABLED BUSINESS SOLUTIONS AND SERVICES. December 2012

GLOBAL LEADER IN TECHNOLOGY-ENABLED BUSINESS SOLUTIONS AND SERVICES. December 2012 GLOBAL LEADER IN TECHNOLOGY-ENABLED BUSINESS SOLUTIONS AND SERVICES December 2012 CSC in Financial Services Marketing and Communications Contact Marian Kelley Director, Media and Analyst Relations Financial

More information

Statistics dossier. Pay TV worldwide - Statista Dossier 2013

Statistics dossier. Pay TV worldwide - Statista Dossier 2013 Statistics dossier Table of Contents Chapter - Global overview 5 Global pay TV revenue from 2011 to 2017 6 Global pay TV advertising spending from 2000 to 2016 7 Number of pay TV subscribers worldwide

More information

Consulting and Professional Services. Strategic, architectural, operational and implementation expertise

Consulting and Professional Services. Strategic, architectural, operational and implementation expertise Consulting and Professional Services Strategic, architectural, operational and implementation expertise How do you ensure the seamless integration of new and existing technologies and services not just

More information

digital.vector Global Animation Industry: Strategies, Trends and Opportunities 1 digital.vector

digital.vector Global Animation Industry: Strategies, Trends and Opportunities 1 digital.vector Global Animation Industry Strategies, Trends & Opportunities Global Animation Industry: digital.vector Strategies, Trends and Opportunities 1 Contents Global Animation Industry History and Evolution Industry

More information

Sulfuric Acid 2013 World Market Outlook and Forecast up to 2017

Sulfuric Acid 2013 World Market Outlook and Forecast up to 2017 Brochure More information from http://www.researchandmarkets.com/reports/2547547/ Sulfuric Acid 2013 World Market Outlook and Forecast up to 2017 Description: Sulfuric Acid 2013 World Market Outlook and

More information

Performance 2015: Global Stock Markets

Performance 2015: Global Stock Markets Performance 21: Global Stock Markets November 12, 21 Dr. Edward Yardeni 16-972-7683 eyardeni@ Mali Quintana 48-664-1333 aquintana@ Please visit our sites at www. blog. thinking outside the box Table Of

More information

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO

MAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO MAUVE GROUP GLOBAL SOLUTIONS PORTFOLIO At Mauve Group, we offer a variety of complete employee management services such as Global Employment Solutions (GES), Professional Employment Outsourcing (PEO),

More information

Key Trends in Outsourced Contact Centers. 12 Congreso Andino, April 2015 Peter Ryan, Principal Analyst

Key Trends in Outsourced Contact Centers. 12 Congreso Andino, April 2015 Peter Ryan, Principal Analyst Key Trends in Outsourced Contact Centers 12 Congreso Andino, April 2015 Peter Ryan, Principal Analyst Outline of Presentation Introduction Key trends in outsourced contact centers Market growth Pricing

More information

Connected Life. Connected Life TNS

Connected Life. Connected Life TNS 2016 Exploring how connectivity is changing the lives of consumers across the planet; representing 90% of the online population 50 markets 60,500 consumers 2 The sample profile of regular weekly internet

More information

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Disruptive Integrated Applications and New Partnerships Drive Growth 9847-64 January 2014 Contents Section Slide Numbers Executive

More information

How do you manage the brain of the business in a way that supports the opportunities your organisation wants to take advantage of?

How do you manage the brain of the business in a way that supports the opportunities your organisation wants to take advantage of? As the world becomes a more competitive place, businesses need to respond at lightning speed to take advantage of new opportunities or avoid risks. To enable this, the data centre needs to be a dynamic

More information

Media Presentation November 8th, 2011

Media Presentation November 8th, 2011 November 8th, 2011 What do we announce today? The alliance between and The Leading European IT services company The #1 Software company in China To jointly market cloud computing solutions for corporate

More information

Global IT Spending By SMBS Market to Grow at CAGR of 6% according to forecast from 2016 to 2020

Global IT Spending By SMBS Market to Grow at CAGR of 6% according to forecast from 2016 to 2020 Global IT Spending By SMBS Market to Grow at CAGR of 6% according to forecast from 2016 to 2020 WiseGuyReports Saturday, June 18th, 2016 Complete report at https://www.wiseguyreports.com/reports/global-it-spending-bysmbs-2016-2020

More information

Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment

Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment OVERVIEW Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment Rising medical

More information

Foods With Healthy Supplements and Organics Have Room for Growth

Foods With Healthy Supplements and Organics Have Room for Growth Foods With Healthy Supplements and Organics Have Room for Growth Major Perception Gaps Across the Globe Towards Fortified and Organic Foods Popularity Held Back by Pricy Image, Niche Distribution and Credibility

More information

The value of accredited certification

The value of accredited certification Certified Once Accepted Everywhere The value of accredited certification Survey Report Published May 212 In 21/11, the IAF carried out a global survey to capture market feedback on the value of certification.

More information

EMC GLOBAL DATA PROTECTION INDEX KEY FINDINGS & RESULTS FOR SINGAPORE

EMC GLOBAL DATA PROTECTION INDEX KEY FINDINGS & RESULTS FOR SINGAPORE EMC GLOBAL DATA PROTECTION INDEX KEY FINDINGS & RESULTS FOR SINGAPORE 1 THE DATA PROTECTION LANDSCAPE ARE YOU ON SOLID GROUND? 2 GlOBAL KEY FINDINGS GLOBALLY, ENTERPRISES ARE LOSING AS MUCH AS $1.7 TRILLION

More information

RC GROUP. Corporate Overview

RC GROUP. Corporate Overview RC GROUP Corporate Overview VISION & MISSION We, at RC Group aim to become the preferred Partner for Innovative, Customer driven, Value adding IT based business solutions and services in local and international

More information

WHITE PAPER WHY ENTERPRISE RESOURCE PLANNING SOFTWARE IS YOUR BEST BUSINESS INTELLIGENCE TOOL

WHITE PAPER WHY ENTERPRISE RESOURCE PLANNING SOFTWARE IS YOUR BEST BUSINESS INTELLIGENCE TOOL WHITE PAPER WHY ENTERPRISE RESOURCE PLANNING SOFTWARE IS YOUR BEST BUSINESS INTELLIGENCE TOOL CONTENT WHY COMPANIES WANT BUSINESS INTELLIGENCE... 1 BUILT-IN MEANS BETTER ACCESSIBILITY... 2 CONCLUSION...

More information

GLOBAL MOBILE PAYMENT METHODS: FIRST HALF 2015

GLOBAL MOBILE PAYMENT METHODS: FIRST HALF 2015 PUBLICATION DATE: AUGUST 2015 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-8 TABLE OF CONTENTS I PAGE 9 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 10 METHODOLOGY I PAGE 11 RELATED REPORTS I PAGE

More information

ASIAN PORTFOLIO INVESTMENT ADVISORY

ASIAN PORTFOLIO INVESTMENT ADVISORY ASIAN PORTFOLIO INVESTMENT ADVISORY This Asian Portfolio Investment Advisory service is set up to assist international financial advisory and planning organizations to create dedicated Asian investment

More information

Rethinking IaaS: Let User Experience Be Your Competitive Advantage

Rethinking IaaS: Let User Experience Be Your Competitive Advantage Rethinking IaaS: Let User Experience Be Your Competitive Advantage Todd Carter, Senior Director - Sales Engineering John McMillan, Director - Business Consulting Services Odin Summit Agenda 1 IaaS Market

More information

July 2012 Decoding Global Investment Attitudes

July 2012 Decoding Global Investment Attitudes July 2012 Decoding Global Investment Attitudes Investment decisions and matters of personal wealth vary by gender, age and geographic region Globally, men are 36% more active than women with investments

More information

DSV Air & Sea, Inc. Aerospace Sector. DSV Air & Sea, Inc. Aerospace

DSV Air & Sea, Inc. Aerospace Sector. DSV Air & Sea, Inc. Aerospace DSV Air & Sea, Inc. Aerospace Sector DSV Air & Sea, Inc. Aerospace Introduction to DSV DSV is a global supplier of transport and logistics services. We have offices in more than 70 countries and an international

More information

IOOF QuantPlus. International Equities Portfolio NZD. Quarterly update

IOOF QuantPlus. International Equities Portfolio NZD. Quarterly update IOOF QuantPlus NZD Quarterly update For the period ended 31 March 2016 Contents Overview 2 Portfolio at glance 3 Performance 4 Asset allocation 6 Overview At IOOF, we have been helping Australians secure

More information

Maximizing Your Value-Add: Conducting a Best-in-Class Market Analysis

Maximizing Your Value-Add: Conducting a Best-in-Class Market Analysis Maximizing Your Value-Add: Conducting a Best-in-Class Market Analysis Dr. George L. Harris, President Calyptus Consulting Group, Inc. 781-674-0041; gharris@calyptusgroup.com 93 rd Annual International

More information

SMB Cloud InsightsTM

SMB Cloud InsightsTM 2015 SMB Cloud InsightsTM JAPAN RUSSIA DEFINITIONS Cloud Services Defined This research focuses on the cloud services that matter most to SMBs: IaaS, web presence and web applications, unified communications,

More information

Cloud Services for Microsoft

Cloud Services for Microsoft The success of your business depends on your ability to adapt to a dynamic market environment, where globalisation and economic pressures are reshaping the landscape. To remain competitive, your organisation

More information

Foreign Direct Investment in the United States. Organization for International Investment

Foreign Direct Investment in the United States. Organization for International Investment Foreign Direct Investment in the United States Organization for International Investment March 18, 2009 Key Findings FOREIGN DIRECT INVESTMENT IN THE UNITED STATES Foreign Direct Investment in the United

More information

The Apsalar App Install and Transaction FRAUD INDEX

The Apsalar App Install and Transaction FRAUD INDEX The Apsalar App Install and Transaction FRAUD INDEX An investigation into the instance of fraud in in-app transactions and app installs JULY 2015 INTRODUCTION Digital marketing has lately focused significant

More information

Agenda. Company Platform Customers Partners Competitive Analysis

Agenda. Company Platform Customers Partners Competitive Analysis KidoZen Overview Agenda Company Platform Customers Partners Competitive Analysis Our Vision Power the backend of the post- web enterprise Key Challenges of the Mobile Enterprise Enterprise systems integration

More information

Global Investment Trends Survey May 2015. A study into global investment trends and saver intentions in 2015

Global Investment Trends Survey May 2015. A study into global investment trends and saver intentions in 2015 May 2015 A study into global investment trends and saver intentions in 2015 Global highlights Schroders at a glance Schroders at a glance At Schroders, asset management is our only business and our goals

More information

Lawson Talent Management

Lawson Talent Management Lawson Talent Imagine Knowing: Which employees have the highest potential how to recruit more talent like them. Imagine Understanding: Which employees are a flight risk how your compensation plans could

More information

Ipsos Global Reputation Centre Point of View. Your Stakeholders and Your Reputation. 2011, Ipsos Public Affairs

Ipsos Global Reputation Centre Point of View. Your Stakeholders and Your Reputation. 2011, Ipsos Public Affairs Ipsos Global Reputation Centre Point of View Your Stakeholders and Your Reputation 2 Ipsos Global Reputation Centre Your Stakeholders and Your Reputation Measuring Stakeholders Why is measuring stakeholders

More information

Partnering with Service Providers

Partnering with Service Providers Partnering with Service Providers The HP EMEA Case Study Richard Stone Director, Service Provider and System Integrator Go-to-Market, Progress Software Cloud Adoption Around the World Percent of Sample

More information

Cisco Opportunity Incentive Program Question & Answer

Cisco Opportunity Incentive Program Question & Answer Question & Answer Cisco Channel Incentive Program Cisco Opportunity Incentive Program Question & Answer Revised April 13, 2004 Section 1: General Overview 1. What is the Cisco Opportunity Incentive Program?

More information

best practice guide 7 Best Practices to Make Telecom Expense Management Work for Your Business

best practice guide 7 Best Practices to Make Telecom Expense Management Work for Your Business best practice guide 7 Best Practices to Make Telecom Expense Management Work for Your Business With a global economy that remains under pressure, organisations around the world are looking for reliable

More information

Hadoop Market - Global Industry Analysis, Size, Share, Growth, Trends, And Forecast, 2012-2018

Hadoop Market - Global Industry Analysis, Size, Share, Growth, Trends, And Forecast, 2012-2018 Brochure More information from http://www.researchandmarkets.com/reports/2622818/ Hadoop Market - Global Industry Analysis, Size, Share, Growth, Trends, And Forecast, 2012-2018 Description: An exponential

More information

GLOBAL DATA CENTER INVESTMENT 2013

GLOBAL DATA CENTER INVESTMENT 2013 2013 CENSUS REPORT: Global Data Center Investment 2013 GLOBAL DATA CENTER INVESTMENT 2013 2013 - Healthy Growth in Data Center Investment Globally Globally, the data center industry has continued to maintain

More information

FACT SHEET Global Direct Selling

FACT SHEET Global Direct Selling Global 2011 Global Retail Sales: USD $153,727 million Global Sales Force The 91.5 million Direct Sellers who represent companies around the world are: 3 2 16% 9% 2% 3% 2% 3% 2% 3% Care 42% 2% 56% 3% 2

More information

EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls

EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls EMERGING TRENDS IN HR AND RECRUITMENT SERVICES Martin Nicholls WHO IS KELLY? Since 1946, Kelly has grown to be a global leader in delivering workforce solutions. Revenue exceeds US$5.6 b EMEA AMERICAS

More information