Integrate the human factor
|
|
- Brittany Cunningham
- 8 years ago
- Views:
Transcription
1 Integrate the human factor Company Presentation
2 Overview About us Our 4 core competencies Our methods Our clients Contact 2
3 About Us 3
4 About us Our two companies TMI and MACC provide consulting and training solutions from one source. We are operating in 32 countries on 4 continents. Our 300 colleagues are dedicated to supporting you competently in 20 languages. Every day we develop practical business concepts for your needs. We share know-how with our partners worldwide so that you benefit from the most successful concepts. We support your organisation and your employees to become top performers. We are there for you worldwide! Argentina, Australia, Austria, Bangladesh, Chile, China, Cyprus, Germany, Greece, Hungary, India, Indonesia, Ireland, Italy, Lithuania, Malaysia, Mexico, Netherlands, New Zeeland, Poland, Portugal, Romania, Russia, Scandinavia, Singapore, South Korea, Spain, Taiwan, Turkey, Ukraine, UK, USA, Vietnam 4
5 Our locations North- America Europe Asia South- America Australia
6 We guarantee Joy Ideas Transfer Experience Inspiration Creativity Know how Expertise 6
7 Our systematics Inspiration Filling your employees with enthusiasm We create light bulb moments and enthuse your employees by inspiring presentations and examples of daily work and private life. Investigation Exploring details for a better understanding We explore your organisation and its needs in one-on-one interviews. Integration Embedding topics with lasting effect We ensure putting lessons learned into praxis by tools and modules 7 Implementation Putting ideas into practice We establish a common view and commitment of your employees by innovative trainings and events. Identification Developing individual solutions We develop specific, tailor-made solutions as we analyse and weigh options up intensely.
8 Our concept for business management Productivity Reaching goals by using resources in an optimal way Quality Being up to the mark of external and internal customers Relations Establishing good relations to all people and levels within and outside the organisation We are convinced that all different management concepts can be reduced to three basic factors: Productivity, Quality and Relations. These three factors are the setscrews in a company. The company is able to achieve top performances if the set-screws are well adjusted and interlocking like cogwheels. Therefore our consulting services and trainings focus on these basic factors. 8
9 Our 4 core competencies 9
10 Our 4 core competencies Branding & Customer Relationship Staff members and managers as the showcase of the company! We support you in all questions concerning customer service, CRM and branded culture. Leadership, Managing People & Coaching Leadership, that means primarily: Leading others to success! We turn your managers into successful leaders in order to bring their staff members successful through competitive times by the right coaching, managing and leadership skills. Change & Strategic Alignment Success includes continuous change! We develop strategies with you that help you to lead your business and your employees successfully and effectively through changes. 10 Skills & Personal Effectiveness Learning is like swimming against the stream. If you stop, you ll start to drift! We support you in optimising your personal effectiveness in distribution, service and other fields to achieve sustainable progress.
11 1 Branding & Customer Relationship To enable you to optimise your customer relations we provide the following services: Customer relationship management CRM provides more than a data pool! Branded customer service Let the customer experience your brand! Customer orientation and service quality Personal service by personal development! Complaint management A complaint is a gift! Personal guarantee Make sure that your name stands for quality! Personal quality The condition to every kind of quality! 11
12 2 Leadership & Managing People To enable you to lead your employees effectively we provide the following services: Leadership-program Develop your managers on all levels systematically! Performance management Lead your employees performance effectively! Development center Analyse your managers potential! Leadership by coaching Lead yourself and your team to success! Fast assessments Assess your employees quickly and precisely! Management Coaching - How you deal with challenges in a professional way! Onboard-Coaching - Accompanying executives from day in a new position TakeOff-Coaching - Takes care of the lasting top-performance of experienced executives Top Management-Coaching - Implementing visions and strategies together with a sparring partner 12
13 3 Change & Strategic Alignment To enable you to realise new strategies successfully we provide the following services: Matrixmanagement Take advantage of complex environments! Change management Use changes as chances! Balanced scorecard Set goals and realise your vision! EFQM Lead your company to best practice! Business intelligence Leading more effectively and reacting faster! Project management Integrate the human factor! 13
14 4 Skills & Personal Effectiveness To enable you to increase your personal potential we provide the following services: Sales training Inspire your customers! Conflict management Solving conflicts effectively! Delegating Trust others! Emotional Selling Make use of your emotional potential for selling! Time and self management with Outlook/Lotus Notes Gain time for the essentials! Presenting with impact Speak without anxiety and argue convincingly! Teamship and outdoor team development Winning teams in the company! Professional moderation Managing conferences and meetings efficiently! Heart Work Discover and broaden your emotional intelligence! Stress management Make the most of your stress! 14
15 Description of topics in detail You are interested? Please let us know and we ll send you detailed information just as shown about our consulting and training skills: 15
16 Our methods 16
17 Our uniqueness We stand for the experience of contents. We create light bulb moments. We present input vividly with examples, stories and role plays. We work with clear pictures to make contents comprehensible. We ensure learning points with time tested reminder. We guarantee enduring transfer for simple daily tasks. We adjust to the position and behaviour of our participants. We are a team with personality and experience. 17
18 Our tools We use manifold tools for consulting and training: Personality and Leadership Questionnaires PEQM (Personal Emotional Quality Meter) Employee and Customer Surveys 360 -Feedback Performance Management Tools Fast Assessment Tool Development Center Balanced Scorecard EFQM-Assessment Business Intelligence System Transfertools 18
19 Our Coaching Method Our Coaching sessions: advance step by step! Orientation What is the coachee s current situation? What are the coaching topics? Clarification Status: What has already been reached, what has not? What is the real problem? Change What are possible solutions? Which changes do they require? Conclusion What would be an appropriate plan of action? What are the first steps? 19
20 Our learning concept for implementation off the job near the job Characteristic: Goal: Setting: Characteristic: Goal: Setting: Learning with a time-out from daily work Inspiring input, enlarging perspectives and behavioral training Seminars, group events, supporting documents for participants Self-directed learning on the job Implementation of individual learning points in daily work, refreshing, consolidation Take 90 module, transfer-tools, reminder on the job Characteristic: Goal: Setting: Learning by constructive feedback on the job Reflection of concrete behaviour, motivation to individual development, fine-tuning Coaching, feedback, key communicator 20
21 Our customers 21
22 Customer statements Adalbert Neumann CEO ABB-ASJ When we started our HR personal development program in 1997 we had ambitious goals. The program based on four pillars (Customers, culture, communication and continuous learning). Before we started anything TMI did a powerful research to enable us to start the whole process in a very successful way. Today we can prove that we reached the set targets much faster than expected mainly due to TMI s professional way of coaching us through the process. A tremendous success! For both planning and implementing our TQM-process we fortunately picked a premier league training and consultancy agency TMI. Due to the competence, personal attitude and high engagement of all people within TMI Germany during the whole process we are in the leading position within ThyssenKrupp AG when it comes to TQM. Sieghard Schade Quality Manager Thyssen Krupp Steel 22
23 Customer statements Markus Troche Departement Manager Claims Departement / Network/ Motor Vehicle Assessor The feedback of our employees to the claims management training delivered by MACC was overwhelming. Not only that the training did motivate our employees, it also made them much more self-confident in tackling their tasks on the phone. The success is visible: The satisfaction of our employees is increased and we managed to boost the procurement rates to our automobile network partners by about 60% Deutsche Telekom established the Service Academy in order to implement service orientation at all levels of hierarchy and in all departments of the organisation on its way to service excellence. During the development of the concept, the design of the products, and the implementation of the academy, TMI was a valuable partner, who sets an example concerning service orientation, who can convince others both conceptionally and didactically and who achieves excellent results. Markus Lennartz Head of staff Corporate Office René Obermann Deutsche Telekom AG 23
24 Customer statements Ulrich Breimann HR Director Germany EMC 2 Deutschland GmbH TMI is an important business partner for EMC who is supporting our personnel development both in field of executives and non-executives. At this we cashed in on traditional TMI know-how such as Time Management. Besides, TMI managed successfully to tailor trainings and workshops to the specific needs of EMC 2 in different projects. For us it has been an important cornerstone to establish our company s principles with the help of TMI. These principles now form the basis of EMC s HR development. TMI optimally helped us to approach our core topic of complaint handling and implement it with a lasting effect. TMI provided us benchmarks by an international TMI survey which enabled us to define our own position. Subsequently, TMI developed a training concept in close collaboration with us which appealingly trains our employees to deal with the emotionally difficult topic of complaints frankly and cordially. At the same time we had the opportunity to relay the newly developed in house tools and strategies to sensitised participants. Winfried Clarenbach Quality Manager Sparkasse KölnBonn 24
25 Our customers (extract) 25
26 Contact 26
27 Transformation Managed with Inspiration Training und Consulting GmbH Bernward Mönch - Managing Director - Markt Bonn Tel.: Fax: b.moench@tmi-germany.de
EXECUTIVE SEARCH, INTERIM MANAGEMENT, NON-EXECUTIVE DIRECTORS & CONSULTING
EXECUTIVE SEARCH, INTERIM MANAGEMENT, NON-EXECUTIVE DIRECTORS & CONSULTING division one FACTS & FIGURES With offices in Stuttgart, Munich and Dusseldorf along with our 43 ENEX partner offices all over
More informationForeign Taxes Paid and Foreign Source Income INTECH Global Income Managed Volatility Fund
Income INTECH Global Income Managed Volatility Fund Australia 0.0066 0.0375 Austria 0.0045 0.0014 Belgium 0.0461 0.0138 Bermuda 0.0000 0.0059 Canada 0.0919 0.0275 Cayman Islands 0.0000 0.0044 China 0.0000
More information41 T Korea, Rep. 52.3. 42 T Netherlands 51.4. 43 T Japan 51.1. 44 E Bulgaria 51.1. 45 T Argentina 50.8. 46 T Czech Republic 50.4. 47 T Greece 50.
Overall Results Climate Change Performance Index 2012 Table 1 Rank Country Score** Partial Score Tendency Trend Level Policy 1* Rank Country Score** Partial Score Tendency Trend Level Policy 21 - Egypt***
More informationSupported Payment Methods
Sell Globally in a Snap Supported Payment Methods Global In the global payments market, credit cards are the most popular payment method. However, BlueSnap expands the payment selection by including not
More informationWorld Consumer Income and Expenditure Patterns
World Consumer Income and Expenditure Patterns 2014 14th edi tion Euromonitor International Ltd. 60-61 Britton Street, EC1M 5UX TableTypeID: 30010; ITtableID: 22914 Income Algeria Income Algeria Income
More informationNo. 1 Choice for Europe s Leading Brands e-recruitment
Recognised as a leader in e-recruitment software by: No. 1 Choice for Europe s Leading Brands e-recruitment StepStone is the world s leading provider of Total Talent Management solutions. Every day StepStone
More informationPANDUIT Physical Layer Infrastructure Management. EMC Smarts Integration Module
PANDUIT Physical Layer Infrastructure Management EMC Smarts Integration Module SM About PANDUIT A World Class Developer PANDUIT is a world class developer and provider of leading edge solutions that help
More informationMAUVE GROUP GLOBAL EMPLOYMENT SOLUTIONS PORTFOLIO
MAUVE GROUP GLOBAL SOLUTIONS PORTFOLIO At Mauve Group, we offer a variety of complete employee management services such as Global Employment Solutions (GES), Professional Employment Outsourcing (PEO),
More informationLawson Business Intelligence. Solutions for Healthcare
Solutions for Healthcare Help is On the Way Lawson Business Intelligence You know the feeling. It s a case of TMI Too Much Information on a company-wide scale. Too often, you re forced to wade through
More informationSupported Payment Methods
Supported Payment Methods Global In the global payments market, credit cards are the most popular payment method. However, BlueSnap expands the payment selection by including not only the major credit
More information2012 Country RepTrak Topline Report
2012 Country RepTrak Topline Report The World s View on Countries: An Online Study of the Reputation of 50 Countries RepTrak is a registered trademark of Reputation Institute. Global Reputation Knowledge
More informationRC GROUP. Corporate Overview
RC GROUP Corporate Overview VISION & MISSION We, at RC Group aim to become the preferred Partner for Innovative, Customer driven, Value adding IT based business solutions and services in local and international
More informationDSV Air & Sea, Inc. Aerospace Sector. DSV Air & Sea, Inc. Aerospace
DSV Air & Sea, Inc. Aerospace Sector DSV Air & Sea, Inc. Aerospace Introduction to DSV DSV is a global supplier of transport and logistics services. We have offices in more than 70 countries and an international
More informationISO 9001:2015 QUALITY MANAGEMENT SYSTEMS AUDITOR/LEAD AUDITOR
Knowledge RECOGNITION Skills retention Further excellence behaviour Ability COMPETENCE QUALIFICATION ISO 9001 Training services SGS ACADEMY www.sgs.com sgs academy transforming people and businesses As
More informationThe big pay turnaround: Eurozone recovering, emerging markets falter in 2015
The big pay turnaround: Eurozone recovering, emerging markets falter in 2015 Global salary rises up compared to last year But workers in key emerging markets will experience real wage cuts Increase in
More informationOur Scope of Services in Russia & CIS and South & Eastern Europe
Kienbaum Management Consultants GmbH 2015 Our Scope of Services in Russia & CIS and South & Eastern Europe Kienbaum Management Consultants Kienbaum Management Consultants Who we are and what we do Kienbaum
More informationCommunications.» Employer Branding. Becoming an Employer of Choice
Communications» Employer Branding Becoming an Employer of Choice » Recruitment and retention Managers and candidates have different perspectives on the same topic What recruiters think: We are a family-owned
More informationHow To Get A New Phone System For Your Business
Cisco Phone Systems Telemarketing Script Cold Call 1. Locate Contact: Name listed Owner General Manager / Office Manager Chief BDM (Business Decision Maker) Note: Avoid talking to IT since this is not
More informationCustomer Support. Superior Service Solutions for Your Laser and Laser Accessories. Superior Reliability & Performance
Customer Support Superior Service Solutions for Your Laser and Laser Accessories Superior Reliability & Performance Optimizing Service Support for our Customers. Increased up-time Focus on core business
More informationJMA Consultants Inc. Corporate Introduction
JMA Consultants Inc. Corporate Introduction Self Introduction Publications Cost half promoting manual (Collective writing), JMAM,1995. Introduction to MOT Management (Collective writing ), PHP, 2004 The
More informationAppendix 1: Full Country Rankings
Appendix 1: Full Country Rankings Below please find the complete rankings of all 75 markets considered in the analysis. Rankings are broken into overall rankings and subsector rankings. Overall Renewable
More information360 o View of. Global Immigration
360 o View of Global Immigration In a fast moving global economy, remaining compliant with immigration laws, being informed and in control is more challenging than ever before. We are a globally linked
More informationSulfuric Acid 2013 World Market Outlook and Forecast up to 2017
Brochure More information from http://www.researchandmarkets.com/reports/2547547/ Sulfuric Acid 2013 World Market Outlook and Forecast up to 2017 Description: Sulfuric Acid 2013 World Market Outlook and
More informationAccuracy counts! SENSORS WITH ANALOG OUTPUT
Accuracy counts! SENSORS WITH ANALOG OUTPUT OTHER APPLICATIONS: KEY ADVANTAGES: Distance measurement Positioning Profile detection Deformation monitoring Vibration monitoring Process monitoring Detection
More informationBuilding on +60 GW of experience. Track record as of 31 December 2013
Building on +60 GW of experience Track record as of 31 December 2013 Can data and analysis make a difference on turbine performance? Proven technology. For Vestas, it is more than a saying it is something
More informationMake the invisible visible! SENSORS WITH EXCELLENT BACKGROUND SUPPRESSION
Make the invisible visible! SENSORS WITH EXCELLENT BACKGROUND SUPPRESSION photoelectric sensors Thanks to its vision for innovation and technological enhancement, Contrinex keeps on setting new standards
More informationEuler Hermes the world leader in credit insurance RISK ASSESSMENT CREDIT INSURANCE DEBT COLLECTION
Euler Hermes the world leader in credit insurance RISK ASSESSMENT CREDIT INSURANCE DEBT COLLECTION Agenda 1 The Euler Hermes group 2 Our business 3 Our products and solutions 4 Our added value 2 The Euler
More informationTriple-play subscriptions to rocket to 400 mil.
Triple-play criptions to rocket to 400 mil. Global triple-play criptions will reach 400 million by 2017; up by nearly 300 million on the end-2011 total and up by 380 million on the 2007 total, according
More informationE-Seminar. Financial Management Internet Business Solution Seminar
E-Seminar Financial Management Internet Business Solution Seminar Financial Management Internet Business Solution Seminar 3 Welcome 4 Objectives 5 Financial Management 6 Financial Management Defined 7
More information2013 GLOBAL PERFORMANCE MANAGEMENT SURVEY REPORT
2013 GLOBAL PERFORMANCE MANAGEMENT SURVEY REPORT Executive Summary contents Overview Key Findings: Critical Drivers of Performance Management Success Industry Insights Regional and Country Insights Participant
More informationSEPTEMBER 2012 TALENT ASSESSMENT IN M&A THE PEOPLE FACTOR
SEPTEMBER 2012 TALENT ASSESSMENT IN M&A THE PEOPLE FACTOR It is critical to assess the target company s human capital with the same rigor that s applied toward assessing pension liabilities, inventories,
More informationATOSS Software AG Excellence in Workforce Management Presentation January 30, 2015. 1 Christof Leiber, Member of the Board, ATOSS Software AG
ATOSS Software AG Excellence in Workforce Management Presentation January 30, 2015 1 Christof Leiber, Member of the Board, ATOSS Software AG 01 Business model and developments 2006 2014 02 ATOSS growth
More informationTOYOTA I_SITE More than fleet management
EMPOWERING YOUR BUSINESS TOYOTA I_SITE More than fleet management www.toyota-forklifts.eu TOYOTA I_SITE More than fleet management Toyota I_Site is a unique combination of technology, information, expertise
More informationGE Grid Solutions. Providing solutions that keep the world energized Press Conference Call Presentation November 12, 2015. Imagination at work.
GE Grid Solutions Providing solutions that keep the world energized Press Conference Call Presentation November 12, 2015 Press Conference Call Recording: Toll Free: +1 (855) 859-2056 Toll: +1 (404) 537-3406
More informationATOSS Software AG Excellence in Workforce Management. 1 Christof Leiber, Member of the Board, ATOSS Software AG
ATOSS Software AG Excellence in Workforce Management 1 Christof Leiber, Member of the Board, ATOSS Software AG 01 Business model and developments 2006 2014 and first half of 2015 02 ATOSS growth strategy
More informationBrochure More information from http://www.researchandmarkets.com/reports/1339929/
Brochure More information from http://www.researchandmarkets.com/reports/1339929/ The 2011 World Forecasts of Machine Tools That Remove Material by Laser or Light, Photon, Ultrasonic, Electro-Discharge,
More informationThe face of consistent global performance
Building safety & security global simplified accounts The face of consistent global performance Delivering enterprise-wide safety and security solutions. With more than 500 offices worldwide Johnson Controls
More informationHemmersbach Company of chances
Hemmersbach Company of chances Kacper Kowalczyk Róża Jóda Edyta Kosińska Date: 2016-02-03 Version 3.0 BUSINESS MODEL Hemmersbachis specialized in cross-border infrastructural services for the information
More informationTHE BLEISURE REPORT 2014 BRIDGESTREET.COM
THE BLEISURE REPORT 2014 BRIDGESTREET.COM THE BLEISURE REPORT 2014 BridgeStreet Global Hospitality s Bleisure Study, a recent survey of 640 international guests. EXECUTIVE SUMMARY Travel habits The majority
More informationMotion Graphic Design Census. 10 hrs. motiongraphicdesigncensus.org. 9 hrs.
8 h 2010 Motion Graphic Design Census 10 hrs. motiongraphicdesigncensus.org 9 hrs. A Note on the Survey. First, let me apologize for the delay in getting this actually done and out to you. I bit off much
More information2015 Country RepTrak The World s Most Reputable Countries
2015 Country RepTrak The World s Most Reputable Countries July 2015 The World s View on Countries: An Online Study of the Reputation of 55 Countries RepTrak is a registered trademark of Reputation Institute.
More informationConsumer Credit Worldwide at year end 2012
Consumer Credit Worldwide at year end 2012 Introduction For the fifth consecutive year, Crédit Agricole Consumer Finance has published the Consumer Credit Overview, its yearly report on the international
More informationCarnegie Mellon University Office of International Education Admissions Statistics for Summer and Fall 2015
Carnegie Mellon University Admissions Statistics for and Fall 2015 New International Students and Fall 2015 Undergraduate 344 15.2% Master's 1599 70.6% Doctorate 167 7.4% Exchange 73 3.2% 81 3.6% Total
More informationGLOBAL DATA CENTER SPACE 2013
2013 CENSUS REPORT: Global Data Center Space 2013 GLOBAL DATA CENTER SPACE 2013 Top 3 data center markets account for almost half of all global data center space. In spite of a slowdown in the amount of
More informationBT Premium Event Call and Web Rate Card
BT Managed Event and BT Self-Managed Event (also referred to as Express, Plus and Premium) Conference Bridge and Call for Booked Audio Conferencing Services will comprise the following for each phone-conference:
More informationCarnegie Mellon University Office of International Education Admissions Statistics for Summer and Fall 2013
Carnegie Mellon University Admissions Statistics for and Fall 2013 New International Students and Fall 2012 Undergraduate 270 14.3% Master's 1301 68.7% Doctorate 192 10.1% Exchange 99 5.2% 31 1.6% Total
More informationCtry / Area Award Achievement Awarded by Gold - Best Own Call Center Operation 4th Place in the PECC Ranking
Gold - Best Own Call Center Operation 4th Place in the PECC Ranking Brazil Customer Service Executive of the Year Customer Service Department of the Year Airlines Distribution & Transportation Canada Chile
More informationNETWORK AVAILABILITY IMPROVEMENT SUPPORT OPERATIONAL RISK MANAGEMENT ANALYSIS
DATA SHEET NETWORK AVAILABILITY IMPROVEMENT SUPPORT OPERATIONAL RISK MANAGEMENT ANALYSIS Operational Risk Management Analysis helps you maintain and improve network availability by evaluating the risks
More informationIntroducing GlobalStar Travel Management
Introducing GlobalStar Travel Management GlobalStar is a worldwide travel management company owned and managed by local entrepreneurs. In total over 80 market leading enterprises, representing over US$13
More informationSoftware that inspires ADA Cosmetics doing global business with abas Business Software
USER REPORT PROCESS INDUSTRY / EBUSINESS abas ERP abas eb Software that inspires ADA Cosmetics doing global business with abas Business Software User report ADA Holding GmbH ERP PPC MRP ebusiness Industry
More informationYTD 2015-27 CS AWARDS IN AMERICAS
YTD 2015-27 CS AWARDS IN AMERICAS Argentina Bolivia Brazil Frontline Customer Service Team of the Year, All Industries (Bronze) Customer Service Department of the Year, Airlines, Distribution & Transportation
More informationTHE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION
CUSTOMER SUCCESS STORY THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION EXECUTIVE SUMMARY CUSTOMER NAME Coleman Technologies INDUSTRY
More informationCISCO NETWORK CONNECTIVITY CENTER
DATA SHEET CISCO NETWORK CONNECTIVITY CENTER The Cisco Network Connectivity Center (NCC) delivers end-to-end management across multiple tools, technologies, and silos. From networks and applications to
More informationBrochure More information from http://www.researchandmarkets.com/reports/3278449/
Brochure More information from http://www.researchandmarkets.com/reports/3278449/ The 2016 World Forecasts of Hand-Operated Date, Sealing, or Numbering Stamps; Devices for Printing or Embossing Labels;
More informationHOME OFFICE EVENT FOR SECURITY & POLICE PROFESSIONALS
8 10 March 2016 Farnborough, Hampshire Dedicated CYBER ZONE! HOME OFFICE EVENT FOR SECURITY & POLICE PROFESSIONALS Key theme for 2016: Transformational Change POLICING & COUNTER TERRORISM CRITICAL NATIONAL
More informationEuropean SME Export Report - FRANCE Export / import trends and behaviours of SMEs in France
SOUS EMBARGO JUSQU AU 8 JUILLET A 8H00 European SME Export Report - FRANCE Export / import trends and behaviours of SMEs in France July 2015 European SME Export Report Small and medium-sized enterprises
More informationAsia Tax Forum. Dispute Resolution. How to Avoid, How to Settle. www.taxand.com. May 9-10, 2012 Raffles, Singapore. with the support of
with the support of Asia Tax Forum Dispute Resolution How to Avoid, How to Settle www.taxand.com Speakers Mukesh Butani Taxand India Michael Palumbo Baker Hughes Eugene Gay GlaxoSmithKline Amit Bhalla
More informationCMMI for SCAMPI SM Class A Appraisal Results 2011 End-Year Update
CMMI for SCAMPI SM Class A 2011 End-Year Update Software Engineering Institute Carnegie Mellon University Pittsburgh, PA 15213 1 Outline Introduction Current Status Community Trends Organizational Trends
More informationTRENDS 2015 IN PHOTOVOLTAIC APPLICATIONS EXECUTIVE SUMMARY
TRENDS 2015 IN PHOTOVOLTAIC APPLICATIONS EXECUTIVE SUMMARY Report IEA-PVPS T1-27:2015 FOREWORD.... The IEA PVPS Programme is proud to provide you with its 20 th edition of the international survey report
More informationFar more than finance
Far more than finance Do you want to expand your business? Increase your sales? Do you have any investment projects? Together, we can quicken the pace of your development... If you are a manufacturer or
More informationE-Seminar. E-Commerce Internet Business Solution Seminar
E-Seminar E-Commerce Internet Business Solution Seminar E-Commerce Internet Business Solution Seminar 3 Welcome 4 Objectives 5 The Internet Revolution 6 E-Commerce Defined 7 Types of E-Commerce 8 E-Commerce
More informationOverview menu: ArminLabs - DHL Medical Express Online-Pickup: Access to the Online System
Access to the Online System Overview menu: Create shipment: Preselected - Here you can order your shipment including the Pickup 0049 821 78093150 ArminLabs DHL Medical Express Online-Pickup-Manual DHL
More informationJuly 2015. Figure 1. 1 The index is set to 100 in 2000. House prices are deflated by country CPIs in most cases.
July 2015 Globally, house prices continue a slow recovery. The Global House Price Index, an equally weighted average of real house prices in nearly 60 countries, inched up slowly during the past two years
More informationInternational Corporate Sales
International Corporate Sales Worldwide availability. International Framework Agreement (IFA). One partner, plenty of advantages. Your company stands to benefit internationally from an International Framework
More informationInternational Call Services
International Call Services Affordable rates for business calls. Wherever you are in the world. We ve got plenty to say when it comes to staying in touch when you re overseas. We have agreements with 443
More informationOctober 2007. Trust in Advertising. a global Nielsen
October 2007 Trust in Advertising a global Nielsen consumer report Word-of-mouth the most powerful selling tool: Nielsen Survey Traditional Media Advertising Still More Credible Worldwide Than Ads on Search
More informationCISCO METRO ETHERNET SERVICES AND SUPPORT
SERVICES OVERIVEW CISCO METRO ETHERNET SERVICES AND SUPPORT In the ever-changing communications market, incumbent service providers are looking for ways to grow revenue. One method is to deploy service
More informationGLOBAL DATA CENTER INVESTMENT 2013
2013 CENSUS REPORT: Global Data Center Investment 2013 GLOBAL DATA CENTER INVESTMENT 2013 2013 - Healthy Growth in Data Center Investment Globally Globally, the data center industry has continued to maintain
More informationGlobal Support to Develop Domestic Bond Markets in Emerging Market Economies and Developing Countries The Italian Experience.
Global Support to Develop Domestic Bond Markets in Emerging Market Economies and Developing Countries The Italian Experience. 22/23 September 2008 Frankfurt am Main Pierpaolo Battista Italian Ministry
More informationA Nielsen Report Global Trust in Advertising and Brand Messages. April 2012
A Nielsen Report Global Trust in Advertising and Brand Messages April 2012 CONSUMER TRUST IN EARNED ADVERTISING GROWS IN IMPORTANCE Earned media sources remain most credible Trust in traditional paid advertising
More informationGlobal AML Resource Map Over 2000 AML professionals
www.pwc.co.uk Global AML Resource Map Over 2000 AML professionals January 2016 Global AML Resources: Europe France Italy Jersey / Guernsey 8 Ireland 1 Portugal 7 Luxembourg 5 United Kingdom 1 50 11 Spain
More informationAudio Conferencing Service Comprehensive Telecommunications Services Group Number 77017 Award Number 20268 Contract Number PS63110
Audio Conferencing Comprehensive Telecommunications s Number PS63110 Audio Conferencing, Function or Device Reservationless Conferencing Solution Setup Meeting Center Multimedia Minute - Self-, Automated
More informationAccident Management Reducing cost, time and worry
Accident Management Reducing cost, time and worry Accident Management 02 Reducing cost, time and worry Accident management is an integral part of ALD s DriveSafe risk management programme. Operated in
More informationData Modeling & Bureau Scoring Experian for CreditChex
Data Modeling & Bureau Scoring Experian for CreditChex Karachi Nov. 29 th 2007 Experian Decision Analytics Credit Services Help clients with data and services to make business critical decisions in credit
More informationKnow the Facts. Aon Hewitt Country Profiles can help: Support a decision to establish or not establish operations in a specific country.
Aon Hewitt Country Profiles Your eguide to employment requirements and practices Profiles for nearly 90 countries worldwide Risk. Reinsurance. Human Resources. Know the Facts Whether you are a newcomer
More informationCulture in the Cockpit Collision or Cooperation?
Culture in the Cockpit Collision or Cooperation? Dr. Nicklas Dahlstrom Human Factors Manager Understanding Safety - The Changing Nature of Safety 1 Lives lost per year How safe is flying? 100 000 10 000
More informationHow do you manage the brain of the business in a way that supports the opportunities your organisation wants to take advantage of?
As the world becomes a more competitive place, businesses need to respond at lightning speed to take advantage of new opportunities or avoid risks. To enable this, the data centre needs to be a dynamic
More informationERP project secures jobs at make-to-order manufacturer
USER REPORT MECHANICAL ENGINEERING abas ERP ERP project secures jobs at make-to-order manufacturer User report STOPA Anlagenbau GmbH & Co. KG ERP PPC MRP ebusiness Industry make-to-order manufacturing
More informationIFS ApplIcAtIonS For ElEctronIc components xxxxxxxxxxxxx
IFS Applications for ELECTRONIC COMPONENTS xxxxxxxxxxxxx OUR SOLUTION S DNA When we first set out to create IFS Applications over 25 years ago, our goal was to make the most usable business software on
More informationExcel Communications. Company Profile
Excel Communications Company Profile Company Profile Excel Communications is a training and development consultancy based near London and operating on four continents, in thirteen languages and specialising
More informationARE ENTREPRENEURS BORN OR MADE? AMWAY GLOBAL ENTREPRENEURSHIP REPORT ITALY AND UNITED STATES IN COMPARISON
ARE ENTREPRENEURS BORN OR MADE? AMWAY GLOBAL ENTREPRENEURSHIP REPORT AND UNITED STATES IN COMPARISON INTRO AND OBJECTIVES SURVEY DESIGN Fieldwork: April July 2014 Sample: 43.902 men and women aged 14-99
More informationSTATE OF GLOBAL E-COMMERCE REPORT (Preview) February 2013
STATE OF GLOBAL E-COMMERCE REPORT (Preview) February 2013 THE E-COMMERCE REPORT WHAT IS THE E-COMMERCE REPORT? It is an annual investigation into the global uptake and impact of e- commerce. The report
More informationInnovative Building Management for sustainable energy efficiency
Innovative Building Management for sustainable energy efficiency Experience pays off For over 50 years Elesta has been active in control engineering and for more than 30 of those years in building automation
More informationGLOBAL HRMONITOR NEW DIMENSIONS IN ONLINE HR INFORMATION TALENT HEALTH RETIREMENT INVESTMENTS
GLOBAL HRMONITOR NEW DIMENSIONS IN ONLINE HR INFORMATION TALENT HEALTH RETIREMENT INVESTMENTS DISCOVER MERCER S GLOBAL HRMONITOR ABOUT GLOBAL HRMONITOR Mercer s Global HRMonitor is a single-source, web-based
More informationDATA CENTER PRISM Availability services secure your critical power & investment
DATA CENTER PRISM Availability services secure your critical power & investment Benefit from the support of an energy specialist in your data center Every data center is unique with its own power requirements
More informationThe investment fund statistics
The investment fund statistics Narodowy Bank Polski (NBP) publishes data reported by investment funds which have been defined in Art. 3 section 1 of the Act of 27 May 2004 on investment funds (Journal
More informationReport on Government Information Requests
Report on Government Information July 1 - December 31, 2014 apple Apple takes our commitment to protecting your data very seriously and we work incredibly hard to deliver the most secure hardware, software
More informationGlobal Talent Management and Rewards Study
Global Talent Management and Rewards Study At a glance Overview The 2014 Global Talent Management and Rewards Study provides an in-depth look at the practices and concerns of organisations around the globe.
More informationIntroducing Clinical Trials Insurance Services Ltd
Introducing Clinical Trials Insurance Services Ltd Important Staff Richard Kelly Managing Director Richard joined CTIS in 2006 having previously managed the Pharmaceutical wholesale division at Heath Lambert
More informationContact Centre Integration Assessment
Contact Centre Integration Assessment How well are your business objectives aligned with the right contact centre technologies? Knowing how the technology in your contact centre supports service delivery
More informationA promising future. TRM benefits
A promising future! 2 A promising future It is with pleasure that we offer you this brochure about Team Resource Management (TRM) as developed by the EUROCONTROL TRM User Group. Over the last few years,
More informationSunGard Best Practice Guide
SunGard Best Practice Guide What Number Should I Use? www.intercalleurope.com Information Hotline 0871 7000 170 +44 (0)1452 546742 conferencing@intercalleurope.com Reservations 0870 043 4167 +44 (0)1452
More informationCISCO IP PHONE SERVICES SOFTWARE DEVELOPMENT KIT (SDK)
DATA SHEET CISCO IP PHONE SERVICES SOFTWARE DEVELOPMENT KIT (SDK) Cisco Systems IP Phone Services bring the power of the World Wide Web to Cisco IP Phones. An integral part of a Cisco AVVID (Architecture
More informationGlobal Network Access International Access Rates
Global Network Access International Access Rates We know that you need to communicate with your partners, colleagues and customers around the world. We make every effort to understand the difficulties
More informationHR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems
www.wipro.com HR - A STRATEGIC PARTNER Evolution in the adoption of Human Capital Management systems FUTURE READY SYSTEM FOR AN INSPIRED WORKFORCE Anand Gupta, Director, Oracle Cloud Services, Wipro Table
More informationThe Role of Banks in Global Mergers and Acquisitions by James R. Barth, Triphon Phumiwasana, and Keven Yost *
The Role of Banks in Global Mergers and Acquisitions by James R. Barth, Triphon Phumiwasana, and Keven Yost * There has been substantial consolidation among firms in many industries in countries around
More informationReporting practices for domestic and total debt securities
Last updated: 4 September 2015 Reporting practices for domestic and total debt securities While the BIS debt securities statistics are in principle harmonised with the recommendations in the Handbook on
More informationGlobal Dialing Comment. Telephone Type. AT&T Direct Number. Access Type. Dial-In Number. Country. Albania Toll-Free 00-800-0010 888-426-6840
Below is a list of Global Access Numbers, in order by country. If a Country has an AT&T Direct Number, the audio conference requires two-stage dialing. First, dial the AT&T Direct Number. Second, dial
More informationIS SHARING THE NEW BUYING? REPUTATION AND TRUST ARE EMERGING AS NEW CURRENCIES MAY 2014
IS SHARING THE NEW BUYING? REPUTATION AND TRUST ARE EMERGING AS NEW CURRENCIES MAY 2014 Copyright 2014 The Nielsen Company 1 IT S A MATTER OF TRUST More than two-thirds of global respondents (68%) are
More informationRaveh Ravid & Co. CPA. November 2015
Raveh Ravid & Co. CPA November 2015 About Us Established in 1986 by Abir Raveh, CPA & Itzhak Ravid, CPA 6 Partners, 80 employees Located in Tel Aviv, Israel wide range of professional services highly experienced
More information