Product Intended for Technology Stack Industry acceptance STAY

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Elfrieda May
8 years ago
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1 A Premium Hospitality Booking Engine Solution..built to the Industry standards! Product Intended for Independent Hotels Chain Hotels Management Companies New Hotels New Properties Non-Hotels Technology Stack Microsoft.Net with Telerik controls SQL server 2012 Arowana s Booking Engine Framework Industry acceptance Premium Hotel Chains Leading Hospitality Brands Independent Property Owners ATLAS STAY

2 THE CHALLENGE A leading hospitality group has world s premium chain of hotels and properties across the world. The current central reservation center is flooded with calls and operational challenges when it comes to managing it s most discerning customers. The existing third party web reservation channels charge expensive commissions and provide with least flexibility to manage bookings, rates & inventory. The central reservation and the E-commerce department of the group realized a need to have it s own custom built web based Booking Engine solution. The solution sought for was the world s best breed of Booking Engine. The customer needed a Booking Engine solution which was expected to have all the functionalities of a reservation system along with the technology to simplify operations, integrate with it s existing Property Management (Opera PMS) System to manage rates, inventory along with restrictions and policies, custom build the missing functionalities, manage content, branding and map important functionalities to cover up for downtime & handle exception scenario s. The system was also expected to manage properties not using the existing PMS. The solution was expected to provide an extremely complex rate plan management, exception handling and Business intelligence & demand management scenario s DELIVERING THE SOLUTION Arowana Consulting initiated a research into the best practices of world s premium hospitality groups. The Business case was followed by a rigorous requirements specification from key stakeholders to design and build a robust solution that meets all aspects of the Booking Engine solution. Arowana custom build a solutions that had two distinct modules A web based Booking Engine module for guests, travel agents, corporates & groups that follow a simple 4 step Booking process to complete the reservation with utmost convenience. A powerful back-end Admin capability to manage and control availability, rates, inventory, chains, features, policies, rules, content, reports and exception was provided. The solution was integrated with the existing PMS (opera) and internal company systems like revenue management, CMS, golf & SPA

The existing third party web reservation channels charge expensive commissions and provide with least flexibility to manage bookings, rates & inventory.

3 FEATURES & HIGHLIGHTS Increased revenue with direct online hotel bookings through latest and most reliable technology solution available. Optimized and manage Availability, Rates & Inventory while controlling restrictions, levels, rules & policies. Driving traffic by influencing guests through powerful branding, content management, upsell & cross sell services and enhancements. Manage most complex booking scenario's and business cases, custom build the unique business rules & practices all with an ease. Integrated seamlessly with PMS, CMS, Revenue management, Third party distribution channels & social media networks. Performs analytics with insightful business intelligence and reporting tool.

Driving traffic by influencing guests through powerful branding, content management, upsell & cross sell services and enhancements.

4 CUSTOMER BENEFITS A simple 4 step Booking process for guests, travel agents, corporates & groups. Promotion & corporate codes. Flexi-Calendar for monthly views. Budget Sliders. Hotel & Room comparison. Modify & cancel booking for multi-room scenarios. Regional Availability for chain hotels. Branding as per hotel guidelines. Multi-room booking, multi rate-code options. Room Upgrade & Enhancements. Up-sell & cross sell property amenities. Content management and Image Gallery. Location mapping & social media. Google analytics, AdWords & Ecommerce tracking. User Profile management. Multi-lingual & multi currency. Payment gateway integration options. Dedicated mobile interface for smartphones.

Multi-room booking, multi rate-code options. Room Upgrade & Enhancements. Up-sell & cross sell property amenities. Content management and Image Gallery.

5 BACK END MODULE - IADMIN Comprehensive Rate Plan Management for dynamic pricing. Calculation rules & posting rhythm for services. Manage hotel and room features. Amenities and features mapping. Insightful and robust analytics & reporting tool. Independent Scheduler to control sync options with existing PMS. Manage policies cancellation, deposit, guarantee. Dynamic mail designer for send mail notification & promotion to guests. Manage travel agent profile & commissions. Set restrictions and rules for property bookings. Manage content, images & descriptions. Integrate with multiple PMS, Channel manager & global distribution networks. Scalable, flexible and customizable for old & new properties. Bangalore (HO) Arowana Consulting Ltd. Sanskrithi Signet, No.76, 1st Cross, BTM Layout 2nd Stage Bangalore Ph: Fax: Abu Dhabi Arowana Consulting Ltd Office Suite #7 SKYCITY - Abu Dhabi Airports Business & Logistics Park PO Box: Abu Dhabi, United Arab Emirates Ph: Dubai Arowana Consulting Fz LLC PO Suite G-05 Building No.2 Dubai Internet City Dubai-UAE Ph: Fax: Oman Arowana Consulting LLC Po Box 3360, Postal Code 111, Sultanate of Oman United States Arowana Consulting Inc Suite no Park Ave. South Plainfield, NJ USA Ph: Fax: Ext: Jeddah Arowana Consulting LLC 7082 Bay Lasun Juman St. Bay Views Building 1 King Abdullah Economic City, Kingdom of Saudi Arabia 3 Arowana Consulting is an IT System Integrator based out of New Jersey, United States of America For business enquiries please write to sales@arowanconsulting.com

ibex Property Management System (PMS)

ibex Property Management System (PMS) ibex is the acronym for internet booking exchange. The PMS is not just a fully functional property management system, but is also a marketing system making it a powerful