An End-to-End Enterprise Ecommerce Technology Company

Transcription

1 An End-to-End Enterprise Ecommerce Technology Company

2 OctaShop Vision OCTASHOP ENTERPRISE E-RETAIL SOLUTION Started off in 2003 to enable Indian e-tail & brick n mortar business to go online with a reliable Enterprise software Consistent YoY product roadmap we engineered a robust & scalable solution that powered many reputed business Started our own online venture in 2009 Naaptol.com that is amongst the top 5 e-retail firms in India Team of 200+ expert resources. In house R&D ensures future ready tech ahead of the industry inflection point OctaShop builds world class online stores with continuous upgradation of technology & service Recognized by Gartner amongst the Global cool vendor in 2012

3 OCTASHOP - OUR CUSTOMERS

4 OCTASHOP BUSINESS MODEL COVERAGE Business Model B2C B2B Market Place including Readers Offer model Multi-Organization B2E C2C Customer Tata Retail E-Commerce, Raymond, Majorbrands, Dukanee, Kimaya, Electronic Store, Mobile Store, Games4u, Nirlep, Bata Global, Mahindra Retail, Essar Group, Arvind Brands, Sahara Q-Shop, Arabian Nights, India Today Group Arvind, Raymond, Bata, Essar Group Naaptol, Aido, Homeshop 18, Ferns and Petals, Times Internet Ltd, Tata E-Commerce, esakal Bata, Mahindra Retail, FNP, Raymond Gifting Ideas, Langhoff India Today Group

5 OCTASHOP DIVERSE PRODUCTS SUPPORTED Books & Magazines Electronics & Home Appliance Fashion & Lifestyle QSR Flowers & Gifts Apparel Gaming & Digital Content Food & Grocery Foot Wear Toys & Baby care products Health Care Jewellery Our dynamic platform allows addition of new categories with utmost ease

6 OCTASHOP THE ECOMMERCE PLATFORM

7 OCTASHOP - VIRTUAL ECOMMERCE ECOSYSTEM

8 OCTASHOP OVERVIEW Pricer (Pricing Engine) Discount Rule Engine Promotional Engine Scheme Engine Cross Selling & Up Selling Keyword & Advance Search Unlimited Category & Catalogue Browsing AJAX / Jquery based functionalities Shopping cart & Checkout Template based UI Store Front Core eretail Systems OctaShop TM Platform Order Management System Order Processing Workflow Lead & Support Workflow ERP Integration (SAP, NAV, Custom) Accounting & Settlement MIS, Sales, BI Reports Product Data Entry Storefront Management Discount & Price Management User Admin/ Roles Setup Offer, Scheme, Promotion Setup UI Template Setup Application Configuration eretail Administration CRM Call Center Agent UI Browsing Search & Checkout Lead & Support Panel User Interaction History User Segmentation Mail & SMS Campaigns

9 OCTASHOP BASE & ADDITIONAL MODULES

10 OCTASHOP DYNAMIC WEB SHOP

11 OCTASHOP SEAMLESS PRODUCT NAVIGATION

12 OCTASHOP DYNAMIC PROMOTIONS ENGINE

13 OCTASHOP ADVANCED PRICING & DISCOUNTS

14 OCTASHOP - WEB STORE FRONT

15 OCTASHOP EDM: ECOMMERCE DATA MANAGEMENT

16 OCTASHOP ORDER MANAGEMENT SYSTEM

17 OCTASHOP - ADDITIONAL PLUGINS

18 OCTASHOP - ADDITIONAL PLUGINS

19 Multi & Omni commerce capabilities OCTASHOP - SOME KEY FUNCTIONALITIES OctaShop' s ability to allow cross visibility of inventory at stores / DC & vendor warehouses. Mobile / Tablet commerce enabled with APPs. Strong Mobile platform development team. Click & collect Customer can compare rates, catalogues, buy in the stores or online or get it delivered from store, when in stock. Multi organization given multiple brands Multi currency, multi lingual across geographies.

20 Integration capabilities OCTASHOP - SOME KEY FUNCTIONALITIES Flexible & easy integrations with multiple Payment Gateways, SMS & gateways, all types of ERP, 3 rd party CMS, Loyalty Programs, EMI Payment Gateway. Integration with Augmented Reality Zuagara. Accounting systems Affiliate enablement: Pure E-com Aggregators integrations Dialer integration for CRM / Call centre module Dialer Payment Gateway integration

21 OCTASHOP - CUSTOM DEVELOPMENTS As per product category & business definition. Auto allocation of orders to stores / warehouse based on pre-defined business needs Work flow based OMS partial / full processing from multiple locations Exchange offer pricing for Consumer Electronics Auto processing of refunds / cancellations logic differs Dynamic Campaign Tracking Shop by Recipe / Party Planner tool / Gifting tool for Gourmet F&G. Event Master Management for multi organisation.

22 OCTASHOP - KEY DIFFERENTIATORS Proven capability to handle 18 million SKU s with optimal site speed (visit aido.com) Proven scalability to manage 40,000 transactions per day. Extensive Promotions module to match in store activity Call centre module accept enquiries, punch orders through CC, customer support (30% orders) User Engage Module Integrated Recommendation Engine & Advanced Web Analytics Engine. (Customisable) Content Management System (Ease of data uploads, multi organisation / multi lingual capabilities.) Campaign Management System tracking sources from where the campaign received responses. Price comparison engine Global Tax and invoicing module.

23 OCTASHOP - MARKET PLACE EXPERTISE Out of Box Solution part of OctaShop product Auto/Manual Vendors Registration including various charges/commission based on category / product. Vendor Pin Code definition serviceability areas Vendor Product Upload (approval) and price/stock update Vender Order Processing Module independent panel Capability for the vendor to manage the complaints - CRM. Market Place offer/promotion handling -definition Reconciliation reports and Settlement report Customized as per Customer requirements ERP integration with each Vendor separately Bought online - Return at Store issue Store Credit Vouchers Customer picks up from Store-not available- source from other

24 OCTASHOP - B2B EXPERTISE Registration of dealers/distributers/franchisees set terms Commission Setup based on ABC Grading Credit limit and Credit Period setup Discounts based on volume purchased Ability to Purchase from History (repeat order) The salesman panel to book the order on behalf of the customer and know their past orders and track their current order and payment status Integration with ERP for invoice and status details.

25 OCTASHOP - TECHNOLOGY STACK Enterprise Java J2EE using Open Source tech. Linux OS, Apache (Web Server), Tomcat/JBOSS (Application Server), MY SQL (Database) Deployable on any industry standard open source OS, Web Server and application server Application based on Java JSF /JSP Ajax SOLR MY SQL HTML 5, CSS 3 ios / Android native APP development

26 OCTASHOP ENTERPRISE TECHNOLOGY SOLUTION Enterprise Software Development Services Web Site Designing services Enterprise Solution Development/ Customised to your business. (We understand each product category / business structure & challenges) Ongoing Support, Maintenance & Enhancement services Data and Content Migration Version Upgradation

27 OCTASHOP MANAGED SERVICES Retail commerce & other Operational services Order management Logistics management Content updation Hosting & Server maintenance All hosting, server & maintenance Server administration CDN services Call centre support In/Out bound help desk / Call centre Content Management Product descriptions SEO Contents Blog Translation Digital Marketing SEO & SEM Promotions

28 OCTASHOP - FUTURE ROADMAP Tablet based POS / Scanner connected with their ERP system Warehouse management / Inventory Management BI analytics engine on order data for future prediction and better targeting UPC & QR Code Integration E-Wallet Market Place enhancements TV Commerce

29 OCTASHOP Thank You