Digital Messaging Platform. Digital Messaging Platform. AgilityHarmony. Orchestrate more meaningful relationships between you and your customers

Size: px
Start display at page:

Download "Digital Messaging Platform. Digital Messaging Platform. AgilityHarmony. Orchestrate more meaningful relationships between you and your customers"

Transcription

1 Digital Messaging Platform Digital Messaging Platform AgilityHarmony Orchestrate more meaningful relationships between you and your customers

2 By marketers for marketers Epsilon Agility Harmony brings together world-class technology and services and industry leading data solutions to create a truly next generation digital messaging platform. This cloud based solution for and cross channel marketing makes it easy to deliver highly personalized, data driven campaigns. It also provides you with unprecedented insight into campaign performance, including active campaign optimization and detailed device reporting. The Forrester Wave: Marketing Vendors, Q Epsilon s dynamic content scalability, multilingual platform interface, large international support staff, and the best operations, technology, and strategy and analytics services we reviewed make it a strong fit for large global enterprises that seek a full or collaborative service partner. Developed by marketers, for marketers, Harmony is the first digital messaging platform built from the ground up to be omnichannel. That s important, since Epsilon works with enterprise clients every day to orchestrate cutting edge multichannel campaigns that drive better results. We share your passion for digital marketing, as well as your desire to deliver a better customer experience.

3 and peace of mind performance Why Agility Harmony? > Omnichannel from the ground up > Powerful, easy to use targeting features As a digital marketer, your requirements are clear. You need a platform built to harness your cross enterprise data, engineered to integrate with your existing marketing and database systems, and equipped to deliver thousands of campaigns per second, billions of customized messages per year, all around the world. Agility Harmony is a software as a service solution offering maximum availability. It features a flexible architecture that is highly extensible and easily integrated with other systems. Most importantly, Harmony sports an infrastructure with a limitless capacity for data. That infrastructure is tested every day by hundreds of the world s largest brands, demanding real time access to enterprise and cross channel data. > Experience-rich dynamic and live content > Fast, precise, data driven campaigns > Real time reporting and analytics > World class strategic services portfolio

4 Roles & Productivity More efficiency, maximum results With Agility Harmony, Epsilon places a great deal of emphasis on features that are easy to use and capabilities that will turbo-boost your team s productivity from top to bottom. Harmony succeeds in simplifying the steps it takes for you to produce highly personalized, data-driven campaigns. Harmony enables global marketing teams to operate in a single environment, where everyone can contribute based on their roles and collaborate efficiently. Your marketers will spend more time being strategic and productive, and less time wrestling with outdated technology and partially integrated solutions. Here s how Agility Harmony improves your digital workday: > Support for multi-tiered organizations and multiple brands > Customizable role-based permissions for a wide variety of users > Real-time notifications and alerts that keep you informed and productive > Flexible campaign storage model keeps creative and data assets together Carlson Hotels As a result of our strategy, we have experienced year-over-year revenue lift of more than 500 percent since We thank Epsilon for helping us exceed our marketing goals. > Object-level audit trails and pre-deployment checklists and approvals > Intuitive, multilingual user interface ideal for global marketing teams

5 Campaign Creation Precise targeting across all devices Agility Harmony provides a compelling, user friendly feature set that enables you to orchestrate highly personalized campaigns across , SMS, mobile push, and more. You can leverage segmentation and targeting capabilities traditionally associated with platforms across all channels. In addition Harmony helps you create campaigns optimized for the mobile user experience, from device driven dynamic content to device specific segmentation and reporting. Harmony also provides Composer, a powerful visual editor that lets you create complex, multi faceted campaigns with drag and drop simplicity. Use Harmony Composer to design, automate, and test multichannel programs, including , SMS, and mobile push, and trigger the campaigns according to subscriber activities, events, and real time behavior data. No SQL experience needed. Agility Harmony s enterprise-class campaign management capabilities include: > Leverage infinite subscriber attributes with simple to use segmentation > Deliver highly relevant content driven by segmentation, not queries > Build, test, and monitor mobile and PC optimized campaigns with ease > Compose data driven programs and triggers with drag and drop simplicity The Relevancy Group The Agility Harmony platform benefits from being designed in the big-data, mobile era of messaging. It is well suited for marketers that require integration to several external systems, and makes segmentation fast and intuitive. > Target and send multi-faceted campaigns based on cross-channel activity > Control campaigns post deployment with throttling and real time updates

6 Data Enablement The tools you need to tame big data Agility Harmony offers powerful data segmentation tools designed with marketers in mind. That means your campaign can be purely goal driven and not limited by your inability to access meaningful subscriber information and attributes. You can integrate and leverage structured and unstructured data from anywhere in your enterprise, as well as from cross channel campaigns, and use it all to drive customer engagement. Harmony gives you infinite flexibility to be data driven. What does infinite flexibility mean? You can create targeted segments based on any subscriber attribute and apply it in real time in a Harmony campaign. You can conduct lightning fast segmentation planning, with subscriber counts calculated in seconds, not hours. And you can leverage any of your data sources in segmentation planning. No additional integration needed. More ways Agility Harmony intensifies and simplifies data enablement: > Leverage data from anywhere in your enterprise and across channels > Import structured, unstructured data with extraordinary ease and flexibility > Model audiences on the fly with drag and drop segmentation planning > View subscribers based on communication touch points and response history > Master profile and list management at both subscriber and campaign levels Dell Epsilon is a great marketing partner for us. They understand our strategic vision and are constantly challenging us to take our campaigns to the next level. > Segment audiences based on , SMS, and mobile push response activity

7 Live Content Real-time content, every time your is opened Harmony Live enables you to provide instantly relevant content in an based on time, place, device, and behavior, every time the is opened. With Harmony Live you can add an element of surprise to your campaigns that will drive clickthroughs and conversions, again and again. No third-party integration needed. Harmony Live helps your campaigns stand out from the dozens and sometimes hundreds of messages that a consumer receives in a single day. That s because time-of-open content updates instantly based on real-time information (the current score of your favorite team s game), prior behavior (recommendations based on a previous purchase), and trending topics (the latest news stories). It s content that s guaranteed to be timely, targeted, and contextually relevant. > Elevate calls-to-action beyond static content With Harmony Live you can: > Command attention with realtime interactive elements > Target content to the desktop or a specific mobile device > Incorporate rich media and geotargeting more easily > Increase engagement by as much as 40 percent Marriott The insight and technical guidance gained from our partnership with Epsilon has allowed us to take our digital marketing efforts to the next level.

8 Intelligence and Reporting Real-time analytics, split-second optimization If you are like most digital marketers, it s hard to go beyond the standard metrics like click throughs and open rates. Agility Harmony endeavors to change that by offering a new breed of metrics that drill deeper into campaign performance statistics to provide alternative and more meaningful measures of success. With Harmony, reporting and analytics have been developed around the concept of active intelligence. We re giving you the ability to optimize campaign results before and immediately after you click send, thanks to unprecedented insight into campaign performance and tools to take preemptive action to improve. Here s how Agility Harmony will change the way you think about reporting and analytics: > View snapshot analysis on active and recently deployed campaigns > Produce in-depth reports on , SMS, and mobile push interactions > Analyze detailed device reporting filtered by PC and mobile device > Access Harmony Live content performance without changing applications > Get up-to-the-minute analysis with live monitors and real-time reporting P&G We are so pleased with the level of commitment the Epsilon team consistently provides us. They are an extension of our marketing team. A true partner.

9 With Agility Harmony, we re confident that digital marketers will be armed with everything they need to build engaging, highly profitable digital communications. But sometimes software is not enough. Sometimes you need a partner to help make the most of what s available: to build strategies, extend your resources, and more. more than just a platform Agility Harmony is backed by nothing less than the world s largest and most experienced digital marketing services organization. Today Epsilon provides full service digital marketing to some of the world s most recognized brands. We also help companies with limited time or limited resources maximize the value of Agility Harmony and achieve a greater return on their marketing spend. More than the services we offer, what distinguishes Epsilon from the rest is the skill and dedication of our people. We employ thousands of experienced marketers proficient in campaign strategy, analytics, deliverability, creative, and more. And they all share the same mission: helping you achieve the best possible results. It s time you found Harmony. Contact Epsilon at (866) or harmony@epsilon.com. Visit to learn more.

10 Copyright Epsilon 2015 Epsilon Data Management, LLC. All rights reserved.

Marketing Orchestration. Better Metrics, Happier Customers. 72% Impression Lift 107% CTR Improvement

Marketing Orchestration. Better Metrics, Happier Customers. 72% Impression Lift 107% CTR Improvement Marketing Orchestration Better Metrics, Happier Customers. If your customers are happy, your metrics will show it. Higher ROI, higher click-through rates, more impressions, more sales. Leverage your 1

More information

A critical or decisive time on which much depends; a crucial moment.

A critical or decisive time on which much depends; a crucial moment. Marketing Platform A critical or decisive time on which much depends; a crucial moment. Call it what you will, but in the old days marketers had time to build up to this moment, whether it was a purchase

More information

Pivotal CRM 6.0. Benefit for your organization : a solution that can support your business needs

Pivotal CRM 6.0. Benefit for your organization : a solution that can support your business needs Pivotal CRM 6.0 Whatever the trend in market growth, have your customers drive your success with greater proficiency and greater flexibility and lower cost of ownership Benefit for your organization :

More information

Digital Marketing Center

Digital Marketing Center Digital Marketing Center One Product, Many Ways to Engage with Your Customers Solution Insight 01.15 DIGITAL MARKETING Automate complex omni-channel digital marketing campaigns Plan, design and send campaigns

More information

email/mobile/social/web

email/mobile/social/web email/mobile/social/web The Responsys Interact Suite helps you get more out of today s marketing power channels email, mobile, social and the web than ever before. email / Email has the highest ROI of

More information

What s New in Analytics: Fall 2015

What s New in Analytics: Fall 2015 Adobe Analytics What s New in Analytics: Fall 2015 Adobe Analytics powers customer intelligence across the enterprise, facilitating self-service data discovery for users of all skill levels. The latest

More information

Technological Tools Trends:

Technological Tools Trends: Technological Tools Trends: Prediction Models, Business Intelligence, Big Data and Multichannel Communications James Grace, Contact Center Consultant What is Big Data? Tema según el cronograma What is

More information

Teradata Marketing Operations. Reduce Costs and Increase Marketing Efficiency

Teradata Marketing Operations. Reduce Costs and Increase Marketing Efficiency Teradata Marketing Operations Reduce Costs and Increase Marketing Efficiency Product Insight Brochure What Would You Do If You Knew? TM What would you do if you knew your marketing efforts could be freed

More information

hybris Solution Brief HYBRIS MARKETING Market to an Audience of One

hybris Solution Brief HYBRIS MARKETING Market to an Audience of One hybris Solution Brief HYBRIS MARKETING Market to an Audience of One People are intuitive. A shop owner can meet a customer and immediately observe both explicit and implicit cues that signal that person

More information

YESMAIL INTERACTIVE Helping you get to YES with your customers

YESMAIL INTERACTIVE Helping you get to YES with your customers YESMAIL INTERACTIVE Helping you get to YES with your customers This is the age of empowered consumers who are in charge of their relationships with brands. To accommodate the evolving nature of B2C marketing,

More information

What s New in Analytics: Fall 2015

What s New in Analytics: Fall 2015 Adobe Analytics What s New in Analytics: Fall 2015 Adobe Analytics powers customer intelligence across the enterprise, facilitating self-service data discovery for users of all skill levels. The latest

More information

DATA AND TECHNOLOGY SERVICES

DATA AND TECHNOLOGY SERVICES DATA AND TECHNOLOGY SERVICES and Technology Services The Engine of Your Marketing Department Marketers today live at the mercy of the always-connected consumer and cannot afford to waste their marketing

More information

Digital Asset Management

Digital Asset Management A collaborative digital asset management system for marketing organizations that improves performance, saves time and reduces costs. MarketingPilot provides powerful digital asset management software for

More information

AGILE ANALYTICS IN THE CLOUD 93% ORACLE BUSINESS INTELLIGENCE CLOUD SERVICE EXECUTIVE SUMMARY

AGILE ANALYTICS IN THE CLOUD 93% ORACLE BUSINESS INTELLIGENCE CLOUD SERVICE EXECUTIVE SUMMARY AGILE ANALYTICS IN THE CLOUD ORACLE BUSINESS INTELLIGENCE CLOUD SERVICE EXECUTIVE SUMMARY Your business is changing. Are you prepared for it? Can you quickly access all the information you need to analyze,

More information

hybris Solution Brief Hybris Marketing Market to an Audience of One

hybris Solution Brief Hybris Marketing Market to an Audience of One hybris Solution Brief Hybris Marketing Market to an Audience of One People are intuitive. A shop owner can meet a customer and immediately pick up on explicit and implicit cues that signal intent: What

More information

Enterprise Marketing Automation Platform

Enterprise Marketing Automation Platform Enterprise Marketing Automation Platform Marketing is undergoing a fundamental shift. Emerging channels such as email and mobile have created new and unique opportunities to reach a new generation of customers

More information

Sitecore Experience PlatformTM. Know every customer. Shape every experience.

Sitecore Experience PlatformTM. Know every customer. Shape every experience. Sitecore Experience PlatformTM Know every customer. Shape every experience. Because you need to own every experience The Sitecore Experience Platform TM Know every customer How do you treat millions of

More information

Get results with modern, personalized digital experiences

Get results with modern, personalized digital experiences Brochure HP TeamSite What s new in TeamSite? The latest release of TeamSite (TeamSite 8) brings significant enhancements in usability and performance: Modern graphical interface: Rely on an easy and intuitive

More information

MICROSOFT DYNAMICS CRM Vision. Statement of Direction. Update: May, 2011

MICROSOFT DYNAMICS CRM Vision. Statement of Direction. Update: May, 2011 MICROSOFT DYNAMICS CRM Vision Statement of Direction Update: May, 2011 Microsoft Dynamics CRM - Statement of Direction, May 2011 EXECUTIVE SUMMARY Microsoft has delivered significant innovation and value

More information

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM

IBM Global Business Services Microsoft Dynamics CRM solutions from IBM IBM Global Business Services Microsoft Dynamics CRM solutions from IBM Power your productivity 2 Microsoft Dynamics CRM solutions from IBM Highlights Win more deals by spending more time on selling and

More information

SAP's Strategy and Roadmap for Cloud for Marketing How Customers Benefit from Adopting Cloud to Empower the Modern Marketer

SAP's Strategy and Roadmap for Cloud for Marketing How Customers Benefit from Adopting Cloud to Empower the Modern Marketer SAP's Strategy and Roadmap for Cloud for Marketing How Customers Benefit from Adopting Cloud to Empower the Modern Marketer Oliver Conze, Global VP Product Management, SAP June 3, 2014 @oliverconze Legal

More information

Yes Lifecycle Marketing A Holistic Approach to Marketing

Yes Lifecycle Marketing A Holistic Approach to Marketing Yes Lifecycle Marketing A Holistic Approach to Marketing In the age of the customer-managed relationship, marketers must deliver relevant, targeted communication strategies to their customers at scale

More information

Introduction. External Document 2015 Infosys Limited

Introduction. External Document 2015 Infosys Limited Digital Building deeper consumer relationships through experience contextualization and personalization, analytics for insights-driven action, and digital program execution for superior ROI. Introduction

More information

Statement of Direction

Statement of Direction Microsoft Dynamics SL Statement of Direction Product strategy and roadmap for Microsoft Dynamics SL Date: January 2012 www.microsoft.com/dynamics/sl Page 1 CONTENTS Welcome... 3 Overview of Microsoft Dynamics

More information

Leverage Insights. Ignite Brand Engagement.

Leverage Insights. Ignite Brand Engagement. Leverage Insights. Ignite Brand Engagement. Connect with Your Customers through Individualized Insights from the Teradata Integrated Marketing Cloud. We power marketing. 86% of Customers Say Relevant Offers

More information

Elevate Customer Experience and Engagement in the New Digital World

Elevate Customer Experience and Engagement in the New Digital World Elevate Customer Experience and Engagement in the New Digital World John Chan CRM Solutions Lead, Microsoft Business Solutions Microsoft Asia Customer buying behavior has fundamentally changed therefore,

More information

Leveraging Data the Right Way

Leveraging Data the Right Way Leveraging Data the Right Way Use It or Lose It Unless organizations use information to drive action, Big Data or any data is more of a liability than an asset. The bottom line: Just get started. Here

More information

Patient Relationship Management

Patient Relationship Management Solution in Detail Healthcare Executive Summary Contact Us Patient Relationship Management 2013 2014 SAP AG or an SAP affiliate company. Attract and Delight the Empowered Patient Engaged Consumers Information

More information

7 Ways Predictive Intelligence Can Elevate Your Email Marketing

7 Ways Predictive Intelligence Can Elevate Your Email Marketing 7 Ways Predictive Intelligence Can Elevate Your Email Marketing Email is the cornerstone of digital marketing. In fact, 68% of marketers say that email is core to their business 1. With competition for

More information

Customer Intelligence at the Speed of Your Business

Customer Intelligence at the Speed of Your Business 851 SW 6th Ave., Suite 1600 Portland, OR 97204 1.503.294.7025 fax: 1.503.294.7 130 Webtrends Sales 1.888.932.8736 sales@webtrends.com COMING SUMMER 2010 / ANALYTICS 9 SOFTWARE Customer Intelligence at

More information

The Mobile Data Management Platform. Reach Relevant Audiences Across Devices and Channels with High Impact Ad Targeting

The Mobile Data Management Platform. Reach Relevant Audiences Across Devices and Channels with High Impact Ad Targeting The Mobile Data Management Platform Reach Relevant Audiences Across Devices and Channels with High Impact Ad Targeting 1 Introduction As users spend more time engaging with media on mobile devices, brands

More information

White Paper. How Streaming Data Analytics Enables Real-Time Decisions

White Paper. How Streaming Data Analytics Enables Real-Time Decisions White Paper How Streaming Data Analytics Enables Real-Time Decisions Contents Introduction... 1 What Is Streaming Analytics?... 1 How Does SAS Event Stream Processing Work?... 2 Overview...2 Event Stream

More information

The Power of Personalizing the Customer Experience

The Power of Personalizing the Customer Experience The Power of Personalizing the Customer Experience Creating a Relevant Customer Experience from Real-Time, Cross-Channel Interaction WHITE PAPER SAS White Paper Table of Contents The Marketplace Today....1

More information

AgilOne + Responsys. Personalizing and measuring your Responsys campaigns just got a whole lot easier.

AgilOne + Responsys. Personalizing and measuring your Responsys campaigns just got a whole lot easier. AgilOne + Responsys Personalizing and measuring your Responsys campaigns just got a whole lot easier. AgilOne s out-of-the-box bi-directional integration with Responsys combines comprehensive customer

More information

NCR APTRA EMARKETING DOES IT ALL

NCR APTRA EMARKETING DOES IT ALL NCR APTRA EMARKETING DOES IT ALL Deliver personalized, relevant messages and marketing across multiple channels. For more information visit www.ncr.com or contact us at www.ncr.com/financial Create customer

More information

Cloud CRM. Scalable solutions for enterprise deployment

Cloud CRM. Scalable solutions for enterprise deployment Cloud CRM Scalable solutions for enterprise deployment Simplicity in a complex world Finding, attracting, winning and retaining customers is the lifeblood of every business. But building a scalable, integrated

More information

INTRODUCING RETAIL INTELLIGENCE

INTRODUCING RETAIL INTELLIGENCE INTRODUCING RETAIL GET READY FOR THE NEXT WAVE OF ANALYTICS IN RETAIL By: Dan Theirl Rubikloud Technologies Inc. www.rubikloud.com Prepared by: Laura Leslie Neil Laing Tiffany Hsiao WHAT IS RETAIL? Retail

More information

Power your customer journeys with the leading 1:1 digital marketing platform. 5 Things You Should Know about the ExactTarget Marketing Cloud

Power your customer journeys with the leading 1:1 digital marketing platform. 5 Things You Should Know about the ExactTarget Marketing Cloud 5 Things You Should Know about the ExactTarget Marketing Cloud Power your customer journeys with the leading 1:1 digital marketing platform 1 5 Things You Should Know about the ExactTarget Marketing Cloud

More information

RetailSuite. The world s leading retail banking solution.

RetailSuite. The world s leading retail banking solution. The world s leading retail banking solution. We are set up now such that our sales agents have the capability and the discretion, within controllable limits, to set the terms and conditions of our products

More information

investments of time and resources, at a cost that can be prohibitive. Oracle Business Intelligence

investments of time and resources, at a cost that can be prohibitive. Oracle Business Intelligence Agile Analytics in the Cloud Oracle Business Intelligence Cloud Service EXECUTIVE SUMMARY Your business is changing are you prepared for it? Can you quickly access all the information you need to analyze,

More information

Q2 2014 email trends and benchmarks

Q2 2014 email trends and benchmarks Q2 2014 email trends and benchmarks September 2014 Executive summary There is much to be said about the data deluge that marketers face today. However when it comes to the email channel, data provides

More information

Small Businesses Need Contact Centers to Deliver Great Service

Small Businesses Need Contact Centers to Deliver Great Service Small Businesses Need Contact Centers to Deliver Great Service March 2014 Sponsored by: - 1 - DMG Consulting LLC Table of Contents Cloud-Based Contact Center Solutions are Ideal for Small Businesses...

More information

Engage your customers

Engage your customers Business white paper Engage your customers HP Autonomy s Customer Experience Management market offering Table of contents 3 Introduction 3 The customer experience includes every interaction 3 Leveraging

More information

A financial software company

A financial software company A financial software company Projecting USD10 million revenue lift with the IBM Netezza data warehouse appliance Overview The need A financial software company sought to analyze customer engagements to

More information

MITS Distributor Analytics

MITS Distributor Analytics Product Datasheet For TrulinX Users MITS Distributor Analytics A powerful combination of reporting features MITS Distributor Analytics gives you a competitive edge when it comes to making decisions that

More information

Advertising Automation SOFTWARE OVERVIEW

Advertising Automation SOFTWARE OVERVIEW Advertising Automation SOFTWARE OVERVIEW Nanigans powers the world s most successful in-house advertising teams. Automate your customer acquisition and remarketing campaigns using Nanigans, with programmatic

More information

Five Strategies to Build a Successful Email Marketing Campaign

Five Strategies to Build a Successful Email Marketing Campaign Five Strategies to Build a Successful Email Marketing Campaign David Daniels, CEO & Co-Founder - The Relevancy Group, LLC Christopher Nash, Senior Business Optimization Consultant Sitecore Reminders for

More information

[x+1] Completes Next-Generation POE; Its Origin Enterprise Data Management Platform for Automated, Big Data-Driven Marketing Optimization

[x+1] Completes Next-Generation POE; Its Origin Enterprise Data Management Platform for Automated, Big Data-Driven Marketing Optimization REVOLUTION CASE STUDY [x+1] Completes Next-Generation POE; Its Origin Enterprise Data Management Platform for Automated, Big Data-Driven Marketing Optimization Revolution R Enterprise Tapped for High-Performance,

More information

ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD

ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD ORACLE PROJECT PORTFOLIO MANAGEMENT CLOUD THE NEW STANDARD FOR PROJECT PORTFOLIO MANAGEMENT KEY FEATURES End-to-end enterprise PPM for a single source of project truth Embedded social collaboration tools

More information

Transform how government engages with customers through digital experiences

Transform how government engages with customers through digital experiences Transform how government engages with customers through digital experiences The digital landscape is constantly evolving, and these changes offer agencies new ways to deliver services more cost-effectively,

More information

Better Together with Microsoft Dynamics CRM

Better Together with Microsoft Dynamics CRM Better Together with Microsoft Dynamics CRM Enhance the power and effectiveness of Microsoft Dynamics CRM business software with Microsoft products and technologies that work even better, together. Microsoft

More information

Survey Says: Consumers Want Live Help

Survey Says: Consumers Want Live Help Session Abstracts Optimization Services Track Survey Says: Consumers Want Live Help October 22 nd, 11:00 am Eastern ATG recently surveyed more than 1,000 Internet users who research, apply for, and buy

More information

Progressing up the Marketing Sophistication Curve SM. Strategic consulting programs

Progressing up the Marketing Sophistication Curve SM. Strategic consulting programs Progressing up the Marketing Sophistication Curve SM Strategic consulting programs Customer knowledge Your customers are savvier than ever and expect authentic conversations wherever and whenever they

More information

Solving the Challenge of Lead Management Automation

Solving the Challenge of Lead Management Automation WHITE PAPER Solving the Challenge of Lead Management Automation How We Did It and What We Learned Table of Contents Background... 1 Business Challenges... 2 Adapting to Digital Marketing... 2 Developing

More information

IBM Software Enabling business agility through real-time process visibility

IBM Software Enabling business agility through real-time process visibility IBM Software Enabling business agility through real-time process visibility IBM Business Monitor 2 Enabling business agility through real-time process visibility Highlights Understand the big picture of

More information

Omnichannel Strategy Adoption At Tipping Point, Marketers Share Action Plans

Omnichannel Strategy Adoption At Tipping Point, Marketers Share Action Plans Omnichannel Strategy Adoption At Tipping Point, Marketers Share Action Plans By Karlene Lukovitz Industry Report by Exclusive Sponsor Introduction Marketers are keenly aware of the tremendous potential

More information

Assessing campaign management technology

Assessing campaign management technology Assessing campaign management technology Introduction Table of contents 1: Introduction 2: 1. Can the campaign management platform be used to build a single marketing view of customers? 3: 2: Can the campaign

More information

Oracle Real Time Decisions

Oracle Real Time Decisions A Product Review James Taylor CEO CONTENTS Introducing Decision Management Systems Oracle Real Time Decisions Product Architecture Key Features Availability Conclusion Oracle Real Time Decisions (RTD)

More information

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision

Lead Management CRM Marketing Automation Powerful. Affordable. Intuitive. gold-vision Unify your communications with Gold-Vision, a fully featured CRM solution with customer Contact, Sales, Marketing, Projects and Events. Gold-Vision stands out from the crowd with interactive dashboard

More information

GROW YOUR ANALYTICS MATURITY

GROW YOUR ANALYTICS MATURITY GROW YOUR ANALYTICS MATURITY Gain and Sustain a Competitive Edge FROM DATA TO ACTION YOU VE HEARD THE BIG DATA BUZZ. WE RE SWIMMING IN MORE DATA THAN EVER. But it s not about the amount of data, the different

More information

Improving Business Insight

Improving Business Insight Improving Business Insight A GUIDE FOR SMALL AND MID-SIZED BUSINESSES Why Does Understanding Business Data Matter for Your Company? You know your business better than anyone else, and making decisions

More information

REDEFINE CUSTOMER EXPERIENCE with ITC INFOTECH

REDEFINE CUSTOMER EXPERIENCE with ITC INFOTECH REDEFINE CUSTOMER EXPERIENCE with ITC INFOTECH Partner of choice for CX Cloud The customer is being rediscovered giving rise to the need for a defined and actionable enterprise customer experience strategy

More information

How to Choose the Best Web Content Management System for Customer Experience Management:

How to Choose the Best Web Content Management System for Customer Experience Management: white paper How to Choose the Best Web Content Management System for Customer Experience Management: A Guide for Both Marketers and Developers Table of Contents Choosing a Web CMS is about more than Content

More information

Enterprise Social Media Marketing Software. Evaluation and Selection Guide

Enterprise Social Media Marketing Software. Evaluation and Selection Guide Enterprise Social Media Marketing Software Evaluation and Selection Guide Summer/Fall 2013 How to use this guide Today s enterprises increasingly recognize that they need a technology solution to manage

More information

Adobe maximizes its digital marketing returns.

Adobe maximizes its digital marketing returns. Adobe maximizes its digital marketing returns. Adobe is optimizing its multichannel digital marketing strategies with Adobe Marketing Cloud, increasing conversion by double digits and revenue. Adobe Systems

More information

Plan Create Deliver OVERVIEW THIS IS HOW DST EMAIL WORKS

Plan Create Deliver OVERVIEW THIS IS HOW DST EMAIL WORKS DSTEMAIL OVERVIEW Get the most out of your email communications. Let our professional team design stunning, fully responsive emails for your brand, set up and manage your mailing lists, deliver and track

More information

Integrated Marketing Management Aprimo Marketing Studio On Demand

Integrated Marketing Management Aprimo Marketing Studio On Demand Integrated Marketing Management Aprimo Marketing Studio On Demand The cloud-based platform that adds new efficiency and effectiveness to all aspects of your marketing. A robust suite of marketing operations

More information

Banking on Business Intelligence (BI)

Banking on Business Intelligence (BI) Banking on Business Intelligence (BI) Building a business case for the Kenyan Banking Sector The new banking environment in Kenya is all about differentiating banking products, increased choices, security

More information

Playbook. The Media, Publishing & Entertainment Email Marketer s Playbook

Playbook. The Media, Publishing & Entertainment Email Marketer s Playbook Playbook The Media, Publishing & Entertainment Email Marketer s Playbook The Media, Publishing & Entertainment Consumer Email marketing has entered a new era of innovation, allowing marketers in the media,

More information

Brochure Create superior digital experiences

Brochure Create superior digital experiences Brochure Create superior digital experiences Drive revenue with HP TeamSite and Marketing Optimization What s new in TeamSite? The latest release of TeamSite (TeamSite 8) brings significant enhancements

More information

Digital Communication Management (DCM)

Digital Communication Management (DCM) Product Overview November 21, 2013 Digital Communication Management (DCM) 1 Agenda Why Digital Communication Management Communication Challenges Digital Communication Management Overview How it Works Questions

More information

Customer Engagement Platform. Engage your audience in cross-channel conversations

Customer Engagement Platform. Engage your audience in cross-channel conversations Customer Engagement Platform Engage your audience in cross-channel conversations Customer Engagement Platform Engage Audiences Across Web, Email, Mobile and Social Today audiences are crossing digital

More information

Rocket CorVu NG. Rocket. Independence from Engineering. Powerful Data Visualization for Critical Decision-Making. brochure

Rocket CorVu NG. Rocket. Independence from Engineering. Powerful Data Visualization for Critical Decision-Making. brochure Rocket CorVu NG Powerful Data Visualization for Critical Decision-Making With Rocket CorVu NG, Business Intelligence (BI) technical users create applications that unlock the power of data to arm users

More information

How To Use Big Data To Help A Retailer

How To Use Big Data To Help A Retailer IBM Software Big Data Retail Capitalizing on the power of big data for retail Adopt new approaches to keep customers engaged, maintain a competitive edge and maximize profitability 2 Capitalizing on the

More information

The Clear Path to Business Intelligence

The Clear Path to Business Intelligence SAP Solution in Detail SAP Solutions for Small Businesses and Midsize Companies SAP Crystal Solutions The Clear Path to Business Intelligence Table of Contents 3 Quick Facts 4 Optimize Decisions with SAP

More information

OPTIMIZING PERFORMANCE IN AMAZON EC2 INTRODUCTION: LEVERAGING THE PUBLIC CLOUD OPPORTUNITY WITH AMAZON EC2. www.boundary.com

OPTIMIZING PERFORMANCE IN AMAZON EC2 INTRODUCTION: LEVERAGING THE PUBLIC CLOUD OPPORTUNITY WITH AMAZON EC2. www.boundary.com OPTIMIZING PERFORMANCE IN AMAZON EC2 While the business decision to migrate to Amazon public cloud services can be an easy one, tracking and managing performance in these environments isn t so clear cut.

More information

Oracle Process Cloud Service Rapidly Automate & Manage Process Applications

Oracle Process Cloud Service Rapidly Automate & Manage Process Applications Oracle Process Cloud Service Rapidly Automate & Manage Process Applications Linus Chow Master BPM Champion Disclaimer THE INFORMATION CONTAINED IN THIS DOCUMENT IS FOR INFORMATIONAL SHARING PURPOSES ONLY,

More information

Digital Self Service. Reduce costs and maximize customer relationships by creating meaningful personalized self-service experiences.

Digital Self Service. Reduce costs and maximize customer relationships by creating meaningful personalized self-service experiences. Digital Self Service Reduce costs and maximize customer relationships by creating meaningful personalized self-service experiences. Give customers the answers they re looking for and you ll get the results

More information

HEAT Service Management Platform. White Paper

HEAT Service Management Platform. White Paper HEAT Service Management Platform White Paper Table of Contents HEAT Service Management Platform... 3 Introduction... 3 HEAT Solution Difference... 3 HEAT Service Management Benefits... 4 Platform Design

More information

HP-UX 11i software deployment and configuration tools

HP-UX 11i software deployment and configuration tools HP-UX 11i software deployment and configuration tools Simplifying management of servers in a virtualized environment Introduction... 2 Simplifying management in dynamic, virtualized environments... 2 HP-UX

More information

July 2016 Price List

July 2016 Price List Data Acquisition and Visualization Solutions July 2016 Price List Software Custom Development Screen Design Training Beyond SCADA CONNECTING SENSORS, SYSTEMS, DEVICES AND DATABASES WITH THE PEOPLE WHO

More information

IBM Software Group IBM Marketing Center

IBM Software Group IBM Marketing Center IBM Marketing Center Cloud-based, all-in-one solution combining customer analytics with real-time marketing Highlights Execute marketing communications designed for each customer as an individual Draw

More information

Transforming Big Data Into Smart Advertising Insights. Lessons Learned from Performance Marketing about Tracking Digital Spend

Transforming Big Data Into Smart Advertising Insights. Lessons Learned from Performance Marketing about Tracking Digital Spend Transforming Big Data Into Smart Advertising Insights Lessons Learned from Performance Marketing about Tracking Digital Spend Transforming Big Data Into Smart Advertising Insights Lessons Learned from

More information

ByteMobile Insight. Subscriber-Centric Analytics for Mobile Operators

ByteMobile Insight. Subscriber-Centric Analytics for Mobile Operators Subscriber-Centric Analytics for Mobile Operators ByteMobile Insight is a subscriber-centric analytics platform that provides mobile network operators with a comprehensive understanding of mobile data

More information

Adobe Experience Manager Apps

Adobe Experience Manager Apps Adobe Experience Manager Apps Capability Spotlight Adobe Experience Manager Apps Enable marketing and development teams to collaborate and deliver more engaging mobile app experiences that drive higher

More information

Customer Insight Appliance. Enabling retailers to understand and serve their customer

Customer Insight Appliance. Enabling retailers to understand and serve their customer Customer Insight Appliance Enabling retailers to understand and serve their customer Customer Insight Appliance Enabling retailers to understand and serve their customer. Technology has empowered today

More information

Adobe Campaign Touchpoint Marketing Guide

Adobe Campaign Touchpoint Marketing Guide Adobe Campaign Touchpoint Marketing Guide Touchpoint Marketing Guide Table of contents 3 Introduction to touchpoint marketing 5 The art and science of inspiring the customer 6 The science of acquiring

More information

4How Marketing Leaders Can Take Control of Data for Better

4How Marketing Leaders Can Take Control of Data for Better Steps to Achieve Better Marketing Results 4How Marketing Leaders Can Take Control of Data for Better Marketing Performance and Customer Interactions As a marketing leader, you rely heavily on data to inform

More information

NEC Contact Centres (Genesys)

NEC Contact Centres (Genesys) Customisable and scalable solutions with enhanced functionality NEC Contact Centres (Genesys) On-premise or Cloud Solutions NEC Australia nec.com.au NEC supports more than 10,000 Genesys-based agent seats

More information

BUSINESS INTELLIGENCE

BUSINESS INTELLIGENCE BUSINESS INTELLIGENCE Microsoft Dynamics NAV BUSINESS INTELLIGENCE Driving better business performance for companies with changing needs White Paper Date: January 2007 www.microsoft.com/dynamics/nav Table

More information

Business Intelligence

Business Intelligence Microsoft Dynamics NAV 2009 Business Intelligence Driving insight for more confident results White Paper November 2008 www.microsoft.com/dynamics/nav Table of Contents Overview... 3 What Is Business Intelligence?...

More information

Business Intelligence

Business Intelligence Microsoft Dynamics NAV 2009 Business Intelligence Driving insight for more confident results White Paper November 2008 www.microsoft.com/dynamics/nav Table of Contents Overview... 3 What Is Business Intelligence?...

More information

Customer Success Platform Buyer s Guide

Customer Success Platform Buyer s Guide Customer Success Platform Buyer s Guide Table of Contents Customer Success Platform Overview 3 Getting Started 4 Making the case 4 Priorities and problems 5 Key Components of a Successful Customer Success

More information

Financial Services. Market Insights, Drivers & Best Practices

Financial Services. Market Insights, Drivers & Best Practices Financial Services Market Insights, Drivers & Best Practices Purpose This guide provides key insights for digital marketing practitioners and executives working in the Financial Services industry. Those

More information

2%INCREASE 66%INCREASE. Boylesports, winning through marketing.

2%INCREASE 66%INCREASE. Boylesports, winning through marketing. Boylesports, winning through marketing. Top Irish bookmaker masters cross-channel marketing and personalized customer communications with Adobe Campaign. Adobe Campaign had by the far the richest capabilities

More information

THE ENSIGHTEN PROMISE. The Power to Collect, Own and Activate Omni-Channel Data

THE ENSIGHTEN PROMISE. The Power to Collect, Own and Activate Omni-Channel Data THE ENSIGHTEN PROMISE The Power to Collect, Own and Activate Omni-Channel Data EXECUTIVE SUMMARY Pure client-side or pure server-side tag management systems (TMS) suffer from critical limitations: The

More information

Marketzone. campaigns that may or may not be working. Marketers today live in the world of the always-connected customer

Marketzone. campaigns that may or may not be working. Marketers today live in the world of the always-connected customer marketzone Marketers today live in the world of the always-connected customer... and cannot afford to waste dollars on campaigns that may or may not be working. Marketers today live in a fast-paced world

More information

IBM Cognos Insight. Independently explore, visualize, model and share insights without IT assistance. Highlights. IBM Software Business Analytics

IBM Cognos Insight. Independently explore, visualize, model and share insights without IT assistance. Highlights. IBM Software Business Analytics Independently explore, visualize, model and share insights without IT assistance Highlights Explore, analyze, visualize and share your insights independently, without relying on IT for assistance. Work

More information

How to select the right Marketing Cloud Edition

How to select the right Marketing Cloud Edition How to select the right Marketing Cloud Edition Email, Mobile & Web Studios ith Salesforce Marketing Cloud, marketers have one platform to manage 1-to-1 customer journeys through the entire customer lifecycle

More information

Transform your business with Inspired Marketing. 5 Things You Should Know About ExactTarget

Transform your business with Inspired Marketing. 5 Things You Should Know About ExactTarget 5 Things You Should Know About ExactTarget Transform your business with Inspired Marketing 5 Things You Should Know About ExactTarget 5 Things You Should Know About ExactTarget Transform your business

More information