ibex Property Management System (PMS)

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1 ibex Property Management System (PMS) ibex is the acronym for internet booking exchange. The PMS is not just a fully functional property management system, but is also a marketing system making it a powerful tool to maximise your online bookings. Unlike traditional property management systems, ibex is fully in the cloud - i.e. ibex is a web based system hosted on the internet. A hosted system means you outsource your booking technology to us which provides you with the following significant benefits: No software to purchase or install No special servers or computers required No need to perform backups we manage this for you If your computer dies or is stolen, your data is safe and can be immediately accessed from any other internet connected computer via your secure login System enhancements are automatically available next time you login Access your system from anywhere in the world 24x7 You can compare your performance against the average booking performance of other Seekom customers of the same type Fully functional The ibex PMS is fully functional in terms of booking management, room management and servicing, invoicing, customer management, reporting, etc. For more information about the functions and features, please refer to functions and features section following.

2 Total Solution ibex PMS is not only a full featured property management system but is the only such system that is fully integrated with the following modules: Channel Manager: allowing your PMS to send inventory, rates and other details to over 60 pre-registered sales channels (view at web.seekom.com/channel-management). Set thresholds to protect yourself from over booking when there is low availability. Set specific room types and rates for individual channels. The channel manager is provided as part of the ibex PMS but can be provided as a stand alone module and it interfaces to a number of partner PMS as displayed at web.seekom.com/about/partners and select Property Management Systems. Online Bookings: allows visitors to your website to easily check availability and make instant confirmation, on-request bookings or enquiries. Easily integrated into your existing website. Unlike connecting to 3rd party channel managers, this interface is 100% meaning less chance of double bookings from channels. The online bookings module is provided with ibex PMS and includes the channel manager. It can also be provided separately to the ibex PMS. Content Managed Website (CMS): these are low cost ready built themed websites based on open source WordPress with the online booking fully built in. Changes to descriptions or rates in your booking system will automatically update the relevant pages in your website. Start with the core website setup and add as many new pages as you wish. The CMS option cannot be provided as a standalone product and works either with the ibex PMS or ibex Online Plus products. Cost includes hosting and support. For a selection of themes please visit web.seekom.com/category/web/cms-single-property Benefits of a total solution include:

3 One login controls all systems No more connecting to 3 rd party providers. This means a lower cost and no more finger pointing between providers when interfaces don t work as expected PMS Core Functionality There are 3 plans available for ibex PMS all of which include the following functionality: Rates & Packages Management Room assignments Create, edit, and cancel bookings Advanced booking search Enter payments Check-in/Check-out Customer Management Management Reporting Setup unlimited users with admin or basic access Event Calendar Group bookings with split date capability guest directly from the booking Auto notification and logging Room unit management including unlimited virtual rooms Up-sell with optional Extras Agents and Registered Users PMS Optional Advanced Functionality Invoicing and statements Integrated channel management Payment gateway Room Servicing Customisable templates for auto pre arrival welcomes and post departure follow up Multi mode include tour bookings

4 PMS Optional Advanced Functionality (continued) Phone billing interface Internet billing interface (in development) Point of Sale interface to allow cost of in house restaurant, bar and other services to be added to a booking invoice (in development) Gate security interface(for holiday parks in development) Unit title management Multi property Vouchering for external services Multi currency Other functions are continually being added PMS Plans PMS Entry: Includes core functionality plus any 4 advanced functions (above) PMS Enhanced: Includes core functionality plus any 8 advanced functions (above) PMS Unlimited: Includes core functionality plus /all advanced functions (above) Channel Manager Functionality Connects to over 60 pre-registered local and international sales channels Provides inventory and rates changes to sales channels along with room and property descriptions and images for those channels that can accept them Set availability safety threshold below which sales channels cannot access Set channel specific rates and room types Manage channels based on user/agent groups Supports last minute rates with an auto adjusting of validity period. Switch off sales channels while still selling via your PMS and website Online Booking Functionality Selection of widgets (eg. rate calendars) that are easily integrated into your website Multi room bookings

5 Online Booking Functionality (continued) Supports instant confirmation and on request bookings Allow enquiries for easy conversion to bookings Up-sell with optional extras (also supports mandatory extras if applicable) Optional remember me feature which will automatically load guest contact details next time they book. Interfaces to payment gateways for real time credit card payment processing Set optional and mandatory fields in booking screens. Add custom fields Opt in newsletter option for marketing Embed tracker code (eg. Google Analytics) Track how found Creates a professional booking acknowledgement on completion of booking that can be printed at the time of booking and will also be ed to customer Automatic notification to you and customer Option to create a printer friendly property brochure for the customer to print with their booking confirmation CMS Website Functionality Self management of the header image or slideshow Self customisation of CSS for style changes Self entry of header and footer script (eg. Google Analytics) Add and delete pages Self management of navigation menu Amend page URL addresses for better SEO Includes AWSTATS for web traffic statistics Free Trial Take advantage of our one month free trial to see if ibex is the system of you. Begin by completing our Wizard at: web.seekom.com/products/ibex-accommodation/accommodation-setup-wizard