HR BUSINESS PARTNER POSITION DESCRIPTION POSITION DETAILS Position Title: HR Business Partner Division: Reports to: Human Resources Executive Manager, Human Resources Date: December, 2015 PURPOSE As a member of the Human Resources Team, contribute to ensure best practice human resources management strategies, policies, processes and practices and support is delivered across the organisation to enable effective recruitment, engagement, performance management, capability development and retention of staff within Sunnyfield. This will be achieved by collaborating with a range of internal stakeholders, contributing to the design of HR service development programs and effectively implementing HR processes, change programs and policies. The role will partner with the business to support people managers in HR matters by providing professional advice, coaching and generalist HR assistance on a range of human resources and industrial related issues in a consistent and timely manner. This role ensures compliance with employment and industrial relations requirements including applicable industrial instruments, Enterprise Agreements, National Employment Standards (NES) and other relevant legislation. ENVIRONMENT The role is based at Allambie Heights in an office environment and travel to other sites may be required. KEY RESULT AREAS HR Strategy Implementation & Operational Responsibilities Contribute to the efficient and consistent implementation of HR strategies, policies, procedures, practice and programs across relevant service lines to support the business in the achievement of its growth objectives Page 1 of 5
Effectively support managers by providing professional advice, coaching and support on the full range of HR matters and related processes in a timely manner Ensure assigned HR projects are implemented successfully using effective project management skills - planning, analysis, monitoring, reporting and risk management Maintain awareness of and fulfil responsibilities, authorities and accountabilities as defined by the organisation s health, safety and wellbeing management system Support the review, improvement and delivery of on-boarding tools and resources to assist managers and staff to enhance the organisation s ability to attract and retain talent. Provide coaching to managers to assist them in understanding and facilitating the on-boarding process and probation management Participate and comply with all Quality management systems and processes Build effective relationships with all internal and external stakeholders. Actively promote the desired culture of Sunnyfield by ensuring all interactions, documentation and communication is conducted in a manner which supports the stated Code of Conduct of Sunnyfield Positively model and uphold the organisations Code of Conduct and Maintaining Professional Boundaries Policy Maintain a high standard of conduct and work performance to promote our reputation with key internal and external stakeholders Support the review, development and implementation of an effective Exit Interview Program Research issues and assist with the development of solutions to resolve strategic, business issues Complete reports as required Attend management and team meetings to share information on HR matters as required Maintain confidentiality at all times Client Relationship Management Development and Advice Provide advice and guidance to managers regarding legal and contractual matters on all industrial instruments pertaining to Sunnyfield Develop and implement programs, partner and coach managers and teams to develop capability which results in higher levels of staff engagement and staff retention within the organisation Assist managers to develop Performance Plans and coach staff on issues affecting work performance Effectively manage employee grievances and maintain accurate records Work collaboratively with all departments to ensure that the organisation s objectives are developed and implemented. Develop a strong working partnerships between Human Resources & Payroll to facilitate the management of processes and information that relate to pre, during and end of employment Regularly attend internal & external networking opportunities Develop and maintain harmonious relationships with Unions and Union representatives Page 2 of 5
Performance Management Support the development and implementation of the annual performance planning and review framework, and provide advice and coaching to managers ensuring that all employees participate in the annual performance review. Develop and implement appropriate documentation and tools as required Contribute to the design and implementation of best practice performance management processes to facilitate the development of highly skilled managers which will result in industrial relations issues being minimised Maintain accurate performance management records Employee Relations Employee relations and Industrial relations (ER/IR) issues are minimised through coaching of line managers and facilitation of best practice performance management processes Timely and accurate advice and support is provided to managers and staff on ER/IR matters including Award & EBA interpretation ensuring procedural fairness and the Sunnyfield Code of Conduct is adhered to at all times Incidents are investigated thoroughly with due diligence practiced in relation to organisational and legislative policies and regulations regarding the consultation, disclosure and investigative governance process and protocols as well as the follow-up process Support the development, negotiation & implementation of Enterprise Agreements that enhance the organisation s strategic direction Policy & Procedure Support the development of HR policies, practices and procedures that are compliant with current legislative & industry standards, and Sunnyfield values Ensure currency of applicable legislation, regulations & organisational policy and procedures Ensure managers and staff are kept informed of changes to legislation, regulation and organisational policy as required Provide, interpret and guide management and staff regarding policies, procedures, employment conditions, award and non-award entitlements and HR matters Provide guidance and coaching to managers when staff breech policy and procedure and assist to resolve matters as deemed appropriate Work with the managers to review business structures to address workforce requirements to maximise productivity Ensure smooth structural transitions by advising staff on structural and policy changes Proactively assess the business needs to recognise changes and developments that require HR involvement in order to implement remedies before issues arise Page 3 of 5
REPORTING RELATIONSHIPS Directly reports to the Executive Manager Human Resources Human Resources team members Works collaboratively and builds relationships across all functions and levels of Sunnyfield KNOWLEDGE, SKILLS, QUALIFICATIONS & EXPERIENCE REQUIRED Qualifications Degree Qualifications in Human Resources, Industrial Relations or Business Intermediate to Advanced Microsoft Office skills Relevant Experience Demonstrated ability to implement innovative client and outcome focussed strategies Ability to build relationships with managers & staff in order to understand needs, resolve issues and encourage staff engagement Demonstrated ability in managing and achieving successful outcomes in complex employee issues Proven experience in development and management of human resources policies & procedures and supporting documentation Developed & implemented HR/IR related projects Proven work experience in a senior HR role Strong experience across employment/industrial relations with high level understanding of all areas of employment law and WHS Demonstrated experience in managing complex employment issues including workers compensation Demonstrated insight into key people management practices, including performance management, performance counselling processes, and policy frameworks, and how these drive development of organisation cultures and performance outcomes Knowledge & Skills Solid experience in applying the Fair Work Act and associated employment legislation including anti-discrimination, EEO, WH&S, etc. Sound knowledge and judgement of contemporary HR strategies coupled with broad knowledge of HR policies and procedures Strong communication, both written and verbal and interpersonal skills High level critical thinking and negotiation skills Creative & effective problem solving and conflict resolution skills Ability and commitment to maintain confidentiality and demonstrate tact and discretion Ability to prioritise work deadlines and work accurately under conflicting time pressures Results-oriented, organised and self-motivated Ability to translate employment law requirements to managers & employees Sound facilitation/presentation skills Excellent research skills Self-motivated, high levels of enthusiasm and initiative Ability to work under pressure Page 4 of 5
Excellent organisational and time-management skills Commitment to service and quality As your role within Sunnyfield includes operating as part of a team you are expected to work as a team member, show appropriate behaviour and respect to all our employees and to work with a spirit of cooperation. You may be required to perform other duties from time to time as required by Sunnyfield so long as those additional duties are within your skills, competency and training. I have read this Position Description and agree to its contents. Print Name Signature Date Page 5 of 5