POSITION DESCRIPTION

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1 POSITION DESCRIPTION Salary range: Manager Band Hours of work: In Accordance with the New South Wales Nurses and Midwives Association (NSWNMA) Employment Enterprise Agreement Status: Approved Position: Employee Relations Manager Reporting to: General Secretary Positions directly reporting to this position: ER Officer, Payroll Coordinator, ER Administrative Assistant 1. Purpose and scope of your position: Purpose To develop, implement, evaluate and manage the Employee Relations requirements of the Association in accordance with Association strategies, policies, objectives and legislative requirements. Responsibilities Recruitment and Selection Initiate, coordinate and undertake all staff recruitment activity, liaising with relevant managers and team leaders Develop and utilise appropriate recruiting resources, both internal and external Manage applicant flow, ensuring that all applicants are responded to in a timely manner Ensure applicants are appointed in a timely manner and in accordance with EEO principles Workforce Planning Initiate the development and monitoring of effective position descriptions at all levels, identifying skill requirements, succession planning, training needs and performance issues Assist Senior Leaders Group in developing and implementing effective staffing and succession ER Manager Page 1 of 8

2 plans Instigate and ensure relevance and consistency of a regular performance appraisal system and ensure increments are processed in a timely manner Provide advice on organisational restructure issues such as staff retention, realignment of existing positions and responsibilities, staff relocation and development of new opportunities Conduct exit interviews and provide proactive advice on issues and trends identified Employee and Industrial Relations Assist in negotiations with workplace union representatives regarding the NSWNMA Terms and Conditions of Employment Act as a resource for Managers and staff on all Employee Relations related issues Provide advice and guidance on all Employee Relations matters to senior management Assist in the grievance resolution process when required Workers Compensation, Injury Management and Workplace Health and Safety Ensure all injuries are reported in line with legislative requirements Ensure all relevant documentation is maintained in relation to workers compensation claims Assist injured employees return to work, where relevant Develop Return-to-Work Plans in consultation with the ER Officer and relevant Manager Participation as Management representative in the WHS Committee Human Resources Information Systems and Policies and Procedures Establish and oversee the development and maintenance of the HRIS and ConnX database Ensure appropriate keeping of personnel records In accordance with best practice and with due regard to statutory requirements develop human resource systems, policies and procedures Ensure policies and procedures are regularly updated ER Manager Page 2 of 8

3 Devise a program for tendering of Employee Relations related contracted services Employee Relations Reporting Provide end of month reporting on ER matters such as training, headcount, turnover, workers compensation and leave liabilities Prepare and submit a monthly ER report for Council to report on headcount, recruitment, staff changes, turnover and workers compensation Induction and Orientation Oversee the development and implementation of an orientation program for all new staff in consultation with relevant manager Define Induction/Orientation program needs for new employees and internal secondees Training and Development Identify learning needs of staff and facilitate appropriate training &/or education as required Oversee the development and maintenance a database of development needs and participation in education/training programs Plan and coordinate Mandatory Officer Briefings Plan and coordinate in-services as requested In conjunction with Elected Officers and Managers, determine, plan and implement training and development needs Prepare annual staff education budget for approval and ensure effective allocation of training and development resources Develop and communicate training and development policy and practices Define training needs for all employees as requested through the performance appraisal process Participation in the NSWNMA Employee s Scholarship Committee Payroll Oversee the full payroll function Ensure that payroll deadlines are adhered to in conjunction with the Payroll Coordinator ER Manager Page 3 of 8

4 2. Specify critical competence (skills) requirements for this position: The successful candidate should demonstrate exceptional skills in the following: Essential Recognised qualification in Human Resources/Industrial Relations or equivalent Micropay Meridian or similar HRIS system Intermediate to Advanced Excel Demonstrated knowledge of contemporary Employee Relations practice and legislation 5-7 years experience in human resources with the ability to work autonomously Supervisory experience Demonstrated level of highly developed written and verbal skills Ability to work under pressure and to meet strict deadlines Must be numerate, analytical and have an excellent attention to detail Must be task focused, reliable, energetic and positive Excellent written and verbal communication skills The ability to work as part of a team as well as autonomously Commitment to the trade union movement Desirable NSW Drivers Licence 3. Describe how NSWNMA Vision Statement will guide behaviour in your position: NSWNMA Vision Statement Examples of how this value is expressed in your position The NSWNMA will be a union that provides quality representation to a growing number of active members who see the NSWNMA as a vehicle of their own empowerment. The NSWNMA will work to be recognised by nurses and all others as a positive contributor to a fairer and just society. Provide a quality Employee Relations service to ensure that all employees of NSWNMA understand their terms and conditions of employment Practice EEO policies in relation to employment matters for the NSWNMA and ensure that employees are aware of their conditions of employment 4. Define the authority and influence of the position: Ensure all human resources processes are completed in accordance with NSWNMA policies and procedures and in accordance with legislation and ER Manager Page 4 of 8

5 Awards. Supervision of new staff on orientation Authority to approve invoices and training courses in accordance with the Delegations of Authority Authority to book training venues, catering, accommodation for staff and members in accordance with the Delegation of Authority Encourage compliance with the Associations policies Promote a positive & cohesive working relationship for new staff within the Association 5. List the goals and deliverables of the position: Main objectives Expected deliverables Recruitment and Selection Workforce Planning and Performance Employee and Industrial Relations Workers Compensation, Injury Management and Workplace Health and Safety Human Resources Information Systems and Policies and Procedures Employee Relations Reporting Induction and Orientation To oversee and participate in the end to end recruitment for vacant positions within the agreed timeframe and in accordance with EEO principles. Define and develop critical competencies for all positions with the NSWNMA in conjunction with Senior Leaders and Team Leaders with approval from the General Secretary. Assist the Senior Leaders Group with the performance appraisal process. Act as a resource for Managers and staff on employee relations and industrial relations issues. Ensure that all employees are working in a safe environment. Ensure all workers compensation claims are submitted to the insurer in accordance with WorkCover standards. Establish and oversee the development and maintenance of a HRIS database and ensure policies and procedures are developed and updated. Provide end of month and Council reports on employee relations matters. Ongoing review of program content. Evaluate & action comments on questionnaire. ER Manager Page 5 of 8

6 Training and Development Payroll Identify needs with staff member. Discuss learning needs with team manager & recommend action. Develop & maintain a database of inservice attendances. Provide a report to managers annually. Ensure all payroll deadlines and statutory requirements are met. Leadership Competencies Main Objectives Creates Vision Communicates Positively Creates a Coaching Environment Creates a Membership Focus Manages Resources Behaviour Expected Deliverables Establish personal goals Set and meet own priorities Create and articulate ideas and proposals that are well thought through Facilitate the creation of team plans and goals and work towards implementation Facilitate the creation of effective strategies to meet team and organisational goals Demonstrate respect and dignity to all staff Listen and consider other views Communicate in a clear, concise and positive manner Co-ordinate and/or participate in relevant meetings Respect established organisational communication pathways Allocate appropriate resources Support sharing of information by encouraging attendance at in-services, seminars, team and staff meetings and provision of resources Create and maintain a learning environment with ongoing, positive feedback Be proactive in recruitment Monitor membership figures Promote and monitor member services Promote and maintain organising in the workplace Maintain professional behaviour and respect towards members Develops resource management plans ER Manager Page 6 of 8

7 Effectively negotiates to obtain sufficient resources to achieve desired outcomes for both team and organisation Effectively manage resources on a day-to-day basis Understands Relationships Develops Self Develops and maintains positive networks and relationships Represents a positive image of the organisation Is politically aware and approaches all situations with a clear perception of the political context Effectively manages conflict and potential sources of conflict and staff dissatisfaction Uses critical reflection on feedback and experiences in the workplace positively for personal growth Models ethical behaviour in all interactions Values the well being of self and others by managing stress levels and work/life balance Providing Support 6a. Specify who you need support from: Key relationships (manager, co-workers, external contacts) and scope of support: Elected Officers- to provide advice on ER matters which effect employees of NSWNMA ER Officer to provide information regarding ER related matters. Payroll Coordinator to ensure the ER team receives all information relating to their employees terms and conditions of employment ER Administrative Assistant to provide support around administrative functions Finance team to liaise with the Finance team in relation to the Training Budget Senior Leaders Group to ensure all information relating to their staff team members in relation to employee relations matters is forwarded to Employee Relations 6b. Identify who you should provide support to: Key relationships (managers, co-workers, external contacts) and type of support to: Elected Officers- provide support and advice on all ER matters within the NSWNMA. ER Manager Page 7 of 8

8 ER Officer to provide information and advice on employee relations matters Payroll Coordinator to ensure the Payroll team receives all information relating to their employees terms and conditions of employment ER Administrative Assistant to provide information relating to the administrative tasks of the ER team Finance team provide information to the Finance team in relation to Annual Salaries and Wages Budget Senior Leaders Group - to ensure the Senior Leaders Group receives all information relating to their staff team members in relation to employee relations matters NSWNMA Employees provide a quality customer service in relation to employee relations matters and ensure that queries relating to employee relations are answered in a correct and efficient manner. 7. Provide a quality service: Provide a quality employee relations service by: - Completing employee relations tasks in a timely manner - Keeping up to date on legislation and statutory requirements - Ensuring all employee queries are dealt with in an efficient and correct manner 8. Improve own professional knowledge and skill relevant to position: - Regular attendance at training courses relating to employee relations - Attend courses in relation to HR software and their updates (i.e. Micropay). - Regularly read journals in relation to ER matters (i.e. CCH journals and updates) I have read and understand the requirements of this position. I agree to undertake the responsibilities as set out in the position description. Employee s signature: Date: ER Manager Page 8 of 8

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