WE STRIVE TO MAKE INTERCOMP AN INTEGRAL PART OF YOUR BUSINESS STRATEGY
ABOUT THE COMPANY Having led the way in financial and HR outsourcing in Russia since it was founded in 1994, Intercomp today is a leader in its field in terms of the volume and quality of the services that the company offers, assisting clients to ensure that their business processes are highly efficient. Bringing together more than 750 professionals at our offices in Moscow, St. Petersburg, Nizhny Novgorod, Ryazan, Kyiv, Almaty and Astana, Intercomp guarantees a single standard of highquality service throughout all the regions in which it operates. According to an independent rating by Expert magazine, Intercomp is recognized as Russia s largest accounts outsourcing company. Intercomp has consistently taken top place since the ranking was first established in 2009. Intercomp is a local partner of ADP Streamline in Russia, Ukraine and Kazakhstan. ADP Employer Services International provides multicountry payroll outsourcing services through ADP Streamline. 20 800 750 1 800,000 years experience in the Russian and CIS markets 4 operational centers: Ryazan, Nizhny Novgorod, Kyiv, Almaty More than 800 clients More than 750 employees Has topped Expert RA s list of the largest outsourcing companies on the market every year since 2009 Processes 800,000 pay slips annually 14,000 Works with corporate clients with between 1 14,000 employees LOCATION St. Petersburg Moscow Nizhny Novgorod Ryazan Astana Kyiv Almaty * The ADP logo is a registered trademark owned by ADP, Inc. in the United States and in other countries. 2
WHY CHOOSE INTERCOMP? High-quality processes Intercomp s services are provided in accordance with ISO 9001 quality management standards and with Service Level Agreements (SLAs). Information security Intercomp guarantees the highest standards of information security during the transmission, processing, and storage of data. Our information security system includes operational, technological, and technical measures which comply with ISO 27001 and SSAE 16 information security standards, as well as with Russian legal requirements for the protection of personal data. Liability The terms of your agreement with Intercomp stipulate the financial guarantees offered by Intercomp relating to the quality of our services. Intercomp s professional risks are insured through a leading international insurance company. Our insurance coverage amounts to USD 5 million. Expertise Intercomp s methodology and service quality assurance department boasts a staff of highly qualified experts who are the leading specialists in their fields. The specialists in Intercomp s operations department hold professional accountancy certificates and are involved in many of our clients projects. Intercomp s expertise is likewise assured as a result of its broad clientele and its leading position is recognized by Expert RA in its annual rating of the top providers in the accounts outsourcing category. A broad spectrum of services and a flexible approach We offer a range of solutions and service packages tailored to your specific business requirements. Depending on your business objectives, you can either fully outsource your finance and accounting and HR processes to us, or engage us only in those areas where your need is greatest. Intercomp also provides legal and consulting services for its clients. Technology and process automation Intercomp s service provision model is based on the use of a high-tech platform which allows us to offer a high degree of process automation. The technical support group at Intercomp maintains specialist business applications for all our services in order to ensure efficient data exchange with our corporate clients. 3
OUR CLIENTS Our goal is to make Intercomp an integral part of your business strategy and maximize the success of our partnership. Intercomp s portfolio currently boasts more than 800 clients, including major international and regional companies active, innovative and forward-looking brands from more than 30 different industries. Intercomp s clients include companies that have been working with us for more than 10 years. These collaborations have grown into strong partnerships, as evidenced by more than 200 letters of recommendation. 800 30 10 Intercomp s clients include companies that have been working with us for over 10 years 200 clients major international and regional companies different industries More than 200 letters of recommendation Suzuki: WE HOPE WE CAN CONTINUE OUR RELATIONSHIP AS LONG AS YOUR OFFICE HISTORY Dupont: Kimberly-Clark: WE VALUE OUR LONG-TERM COOPERATION WITH INTERCOMP. DURING YEARS OF WORKING TOGETHER WE BUILT ESTABLISHED CLOSE TRUSTED PARTNER RELATIONS AND WE HOPE THEY WILL BE DEVELOPING FURTHER ON THE QUALITY OF SERVICES AND THE PROMPTNESS OF RESPONSE TO OUR REQUESTS ARE VERY IMPORTANT FOR US THAT S WHY WE HIGHLY APPRECIATE WORKING WITH INTERCOMP 4
SERVICES Intercomp offers a wide range of services in finance and HR outsourcing, its own methodology for setting up a Shared Services Center, as well as legal and business support services Finance and accounting outsourcing Complete financial and tax accounting service package Targeted accounting services Inventory services Due diligence Business support Legal services Contact center Outstaffing HR outsourcing Recruitment Staff adaptation Staff assessment HR administration Payroll Compensation and benefits Termination of employment contract Shared Services Centers SSC project planning Customized SSC organization SSC management and development Intercomp s SSC 5
FINANCE AND ACCOUNTING OUTSOURCING Depending on the challenges facing your business, you can either take advantage of our complete financial outsourcing package, or simply outsource individual processes and accounting tasks Complete financial and tax accounting service package With the complete service package, Intercomp specialists carry out the full range of accounting processes. We allow clients to leave accounting to the professionals while they focus on their business, minimizing financial and administrative costs. Accounting of transactions with accountable persons Bank-Client accounting of banking transactions Accounting of cash transactions Complete Financial and Tax A Accounting of transactions with contractors Due Diligence Targeted accounting services Intercomp specialists can assist with operations in certain areas of accounting and taxation. This solution is most effective in cases where the volume of operations has increased substantially in certain accounting areas, but your existing accounting department has insufficient resources to address them, and hiring new staff is difficult and economically impractical. Full package of services Separate processes and 6
We can offer a range of solutions that take account of the specific needs of your business ccounting Service Package Accounting of fixed assets Accounting of inventories Inventory Intercomp can carry out an independent inventory of the company s property. Our portfolio includes hundreds of successful projects. We guarantee a high degree of reliability in our data, quick completion of inventory operations, and minimal downtime for your business. Accounting of financing Financial and tax accounting Inventory areas of accounting Due diligence Intercomp s due diligence procedures provide your company s owners and management team with a comprehensive analysis and evaluation of the company s past and current operations that will help the company to identify, and subsequently minimize, any possible risks. 7
HR OUTSOURCING As part of its HR outsourcing platform, Intercomp offers a unique, all-inclusive model that supports the entire employee life cycle (ELC), from selecting candidates for a job to termination of the employment contract, and including payroll processes and HR administration. Intercomp is an integrated HR provider. We start by determining the components of the employee life cycle at your company, from bringing a new employee on board to the exit interview, and then we analyze key aspects of the life cycle (selection, hiring, adaptation, development, etc.) and, where necessary, come up with ways of making the processes more efficient. The ELC model increases efficiency at each stage of an employee s career with the company, reducing the burden on internal management for the administration of the employee life cycle. This is accomplished through phased processes, supporting your employees through every step of their career. Termination of employment contract Recruitment and personnel placement Adaptation Accompaniment through the full life-cycle of an employee at the company Compensations & Benefits Evaluation FROM the recruitment of candidates for a vacancy TO the termination of employment contracts Payroll HR administration 8
PAYROLL SERVICES/HR ADMINISTRATION Intercomp offers a Payroll+HR solution through its HR outsourcing service, the effectiveness of which is demonstrated by Intercomp s history of successful cooperation with various companies, including organizations employing more than 10,000 people. Intercomp provides payroll processing services for international and regional companies of various sizes and from different industries, regardless of how widely dispersed their departments may be. Regular payroll processing Intercomp specialists regularly undertake payroll processing at all levels of complexity for companies operating in a wide range of industries with various staff sizes and organizational structures, ensuring that payments are made accurately and on time, and that payroll information remains confidential. Intercomp offers clients several ways to transfer data for processing: For large businesses The standard approach: a set of agreed templates in tabular format Development of an interface with the client s existing data systems to facilitate transfer of input data for payroll processing For small and medium-sized companies Transfer of consolidated input data via a secure connection For companies of any size Remote entry of input data into the payroll processing system HR Administration Intercomp specialists can take responsibility for all the functions associated with the preparation and registration of HR documents in accordance with legislative requirements, providing complete HR record keeping for the client company. 9
SHARED SERVICES CENTERS A Shared Services Center is a highly effective way to implement processes that are peripheral to a company s core activities. This model can be applied to medium-sized businesses as well as large enterprises and holding companies. The creation and development of a Shared Services Center allows companies to: centralize business processes across separate divisions reduce the costs associated with accounting processes improve the quality of internal processes refine management processes increase profitability Intercomp specialists have helped implement over 200 projects to centralize business processes Building an SSC SSC project planning SSC project planning by Intercomp specialists provides the tools and documentation that allow a company to independently set up its own SSC. Using the road map prepared, the company s management team can proceed with the establishment of an operational center, taking account of the recommendations of Intercomp s specialists, who have completed a large number of projects relating to the centralization of accounting functions. Customized SSC organization Intercomp carries out the building and operational start-up of the SSC within a predetermined timeframe, after which the SSC is transferred to the client. A team of Intercomp specialists will ensure that all the operations required to set up a turnkey SSC are carried out. SSC management and development The Intercomp team, with its experience of centralizing a variety of accounting processes and building SSCs, also offers external operations center management services to client companies, including renewing or expanding existing SSC functions. Intercomp s SSC As an alternative to building an internal SSC, companies may choose to take advantage of Intercomp s existing SSC services, which are already used by over 800 companies. Intercomp s SSCs, which are located in Ryazan and Nizhny Novgorod, currently handle the following accounting processes for clients: Accounting and tax accounting Payroll HR administration 10
BUSINESS SUPPORT Supporting clients business processes is one of Intercomp s priorities. We provide our clients with Contact Center services and outstaffing, and also offer legal advice. Intercomp Contact Center Intercomp s Contact Center is an information service for the client company s employees. Intercomp specialists provide essential information and advice on payroll and HR administration issues directly, without the need to resort to internal company resources. Legal services Intercomp offers its customers comprehensive legal assistance, covering all aspects of activity in commercial and non-profit organizations. We are pleased to offer you advice and services in the fields of: Сontract law Сorporate law Labor law Tax law Private international law Migration law Outstaffing When you engage with our outstaffing services, Intercomp becomes the legal employer for staff seconded to your company, and provides the full range of services, including HR administration, payroll processing, and tax withholding for outsourced staff. Our goal is to help businesses effectively organize all their essential but non-core processes 11
RUSSIA Мoscow: +7 495 660-13-77 St. Petersburg: +7 812 740-18-60 Nizhny Novgorod: +7 831 216-00-66 Ryazan: +7 4912 95-07-70 www.intercomp.ru UKRAINE Kyiv: +38 044 207-43-43 www.intercomp.com.ua KAZAKHSTAN Аlmaty: +7 727 334-06-58 Аstana: +7 717 291-13-88 Аtyrau: +7 712 297-33-93 www.intercomp.kz