ICTSMB4160A Set up and operate a contractor business Unit descriptor

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "ICTSMB4160A Set up and operate a contractor business Unit descriptor"

Transcription

1 ICTSMB4160A Set up and operate a contractor business ICTSMB4160A Unit descriptor Employability skills Prerequisite units Set up and operate a contractor business This unit describes the performance outcomes, skills and knowledge required to operate a small scale contractor operation involving an owner operator and employees installing telecommunications services. Specific legal requirements apply to small business. Requirements should be confirmed with the relevant federal, state or territory authority. This unit contains employability skills. Co-requisite units Application of the unit Competency field Unit sector ELEMENT Elements describe the essential outcomes of a unit of competency. 1. Set up a business operation 2. Provide customer service 3. Perform simple financial management tasks This unit applies to telecommunications installers who operate their own contracting business delivering installation services to major service providers. Small and micro business Telecommunications PERFORMANCE CRITERIA Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide Develop a business plan for a small business operation according to business planning guidelines 1.2. Follow the statutory and legal requirements to register a business 1.3. Ensure adequate business insurance policies are held according to business plan and to mitigate risks 1.4. Provide and maintain a vehicle through purchase, lease or hiring purchase, including managing fringe benefits tax (FBT) liabilities according to business plan 2.1. Determine and maintain a customer base to support the business plan 2.2. Analyse and determine customer expectations in relation to industry standards 2.3. Provide customer service that meets customer expectations according to enterprise standards 2.4. Monitor and evaluate performance on installations completed against industry standards 3.1. Record income and expenditure using bookkeeping tools and software according to normal accounting standards 3.2. Construct a simple financial balance sheet using banking records or supply information to accountant according to normal accounting standards 3.3. Calculate simple taxation and superannuation requirements or supply information to accountant according to normal accounting standards 3.4. Complete a Business Activity Statement (BAS) or supply data to accountant according to normal accounting ICT10 Integrated Telecommunications Training Package Page 1

2 ICTSMB4160A Set up and operate a contractor business ELEMENT 4. Cost and quote an installation PERFORMANCE CRITERIA standards 4.1. Establish the extent of work to be completed through professional and personable discussions with customer 4.2. Complete a job specification for the quote with cost estimates of time required to complete work 4.3. Estimate and include cost of materials to be used using supplier quoted prices 4.4. Determine and include a margin for profit and ongoing costs for installation according to business plan 4.5. Check finalised quote for accuracy according to established policies and procedures 4.6. Submit quote to customer within agreed timeframe REQUIRED SKILLS AND KNOWLEDGE This section describes the skills and knowledge required for this unit. Required skills communication skills to relate to customers, employees and government officers literacy skills to: develop plans using a set format interpret relevant regulatory, taxation and insurance information planning and organisational skills to schedule own work problem-solving skills to develop solutions unique to a customer numeracy skills to: interpret financial information prepare quotes technical skills to: estimate telecommunications work operate simple computer software packages Required knowledge business banking principles business registration and licensing requirements cash or accrual accounting principles Commonwealth, state, territory and local government legislative requirements relating to business operation: anti-discrimination environmental issues equal employment opportunity industrial relations OHS taxation requirements costs associated with running a business current tax rates industry codes of practice industry standard: materials and labour costs rates of pay nature of legal responsibility OHS responsibilities and procedures sources of advice and specialist services sources of information about regulatory, taxation and insurance requirements and issues ICT10 Integrated Telecommunications Training Package Page 2

3 ICTSMB4160A Set up and operate a contractor business RANGE STATEMENT The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. Business plan may include: capital investment cash flow projection costing for labour margins for materials objectives personnel products profit margins statement of vision or mission values. Business may include: company partnership sole trader. Business insurance may include: equipment income protection professional indemnity public liability vehicle workers compensation. Business planning guidelines may include: Provide and maintain a vehicle may include: customer enterprise guidelines guidelines provided by the Australian Government Initiatives project titled business.gov.au fitting out for business operations garaging organising payments registration servicing and maintenance. Customer may include: companies external individuals internal small businesses. Quote may include: detailed costing job description of work to be undertaken single price statement of costs for work. Margin for profit and ongoing costs may be: ongoing costs: accounting insurances registration tools vehicle set in the business plan set on a job-by-job basis. ICT10 Integrated Telecommunications Training Package Page 3

4 ICTSMB4160A Set up and operate a contractor business EVIDENCE GUIDE The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. Overview of assessment Critical aspects for assessment and evidence required to demonstrate competency in this unit Context of and specific resources for assessment Method of assessment Guidance information for assessment Evidence of the ability to: produce a business plan and set up a business define and meet customer needs perform simple financial management tasks including completing BAS, FBT and insurance documentation quote for installation jobs that cover all aspects of costing. Assessment must ensure: resources: Australian Taxation Office (ATO) guides financial management record keeping software access to industry standard labour rates and material suppliers general office bookkeeping procedures customer service guides. A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate performing business tasks review of business plans, records and quotes prepared by the candidate oral or written questioning on required knowledge and skills. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: ICTSMB4161A Operate a contractor business with employees. Aboriginal people and other people from a non-english speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. ICT10 Integrated Telecommunications Training Package Page 4

5 ICTSMB4160A Set up and operate a contractor business EVIDENCE GUIDE Where applicable, physical resources should include equipment modified for people with special needs. ICT10 Integrated Telecommunications Training Package Page 5

6 ICTSMB4161A Operate a contractor business with employees ICTSMB4161A Unit descriptor Employability skills Prerequisite units Operate a contractor business with employees This unit describes the performance outcomes, skills and knowledge required to operate a developing business involving employees in a competitive installation environment. It involves recruiting and managing employees as well as promoting the business and maintaining business compliance. Specific legal requirements apply to small business. Requirements should be confirmed with the relevant federal, state or territory authority. This unit contains employability skills. Co-requisite units Application of the unit Competency field Unit sector This unit is relevant to installers who operate or are establishing a business employing support staff or installers. It may also apply to a business that uses subcontractors. It does not apply to novice installers and would not be appropriate in a pre-employment training program. Small and micro business Telecommunications ELEMENT Elements describe the essential outcomes of a unit of competency. PERFORMANCE CRITERIA Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. 1. Recruit employees 1.1. Define and document employee roles 1.2. Locate and tap sources of employees 1.3. Evaluate and select candidates for employment based on documented employee roles 1.4. Provide induction to employees 2. Manage employees 2.1. Assign work to employees in line with employee roles 2.2. Develop a strategy for retention of employees with rewards and incentives 2.3. Apply a payroll operation 2.4. Maintain and manage employee on-costs using a manual or computer-based system 2.5. Monitor and evaluate employee performance against business policies and standards 3. Promote the business 3.1. Identify growth opportunities for the business 3.2. Design and develop advertising material to stimulate growth of the business, including evaluating the process for establishing a website 3.3. Research the availability of a network to promote the business 4. Maintain compliance 4.1. Research and identify compliance requirements for the business 4.2. Develop and implement procedures to ensure compliance ICT10 Integrated Telecommunications Training Package Page 1

7 ICTSMB4161A Operate a contractor business with employees ELEMENT PERFORMANCE CRITERIA 4.3. Implement a system to monitor compliance 4.4. Implement actions to improve compliance performance REQUIRED SKILLS AND KNOWLEDGE This section describes the skills and knowledge required for this unit. Required skills communication skills to relate to customers, employees and contractors literacy skills to: develop plans using a set format interpret business reports problem solving skills to address common business problems numeracy skills to check and interpret financial information technical skills to: deliver contracting services within timelines and budgets manage human resources within the limits of a small contracting business manage telecommunications work Required knowledge Commonwealth, state, territory and local government legislative requirements relating to business operation: anti-discrimination environmental issues equal employment opportunity industrial relations occupational health and safety (OHS) compliance requirements within the limits of an installation service business OHS responsibilities and procedures sources of advice and specialist services RANGE STATEMENT The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. Employee roles may include: agreed duties job role title documented job description. Sources of employees may include: advertising in public or industry magazines job agencies using industry networks and associations. Evaluate and select may include: assessment of on-the-job performance or simulated activities interview review of application details. Induction may include instruction in: job role other workplace conditions relationship to other employees safety. Rewards and incentives may cash payments include: in-kind payments. Payroll operation may include: arrangement of payment to employees documentation of agreed rates of pay ICT10 Integrated Telecommunications Training Package Page 2

8 ICTSMB4161A Operate a contractor business with employees RANGE STATEMENT Employee on-costs may cover costs for: Employee performance should include: recording of hours worked. allowances for annual and sick leave sundry other costs of employment tools and other equipment costs workers' compensation and other insurances. adjusting performance measuring performance setting agreed performance expectations. Growth may include: expansion into new regions more work and employees wider diversity of clients. Website may include: capabilities contact details examples of work testimonials. Network may include: community groups government agencies industry associations local business other specialist services past customers subcontractors suppliers. Compliance may include: technical standards: installation maintenance. ICT10 Integrated Telecommunications Training Package Page 3

9 ICTSMB4161A Operate a contractor business with employees EVIDENCE GUIDE The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. Overview of assessment Critical aspects for assessment and evidence required to demonstrate competency in this unit Context of and specific resources for assessment Method of assessment Guidance information for assessment Evidence of the ability to: recruit employees and document roles maintain payroll management records promote business by identifying growth opportunities and advertising monitor and maintain technical compliance performance. Assessment must ensure: resources: Australian Taxation Office (ATO) guides financial management record keeping software human resource texts recruitment guides performance management tools compliance legislation, codes and policies. A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate performing business tasks review of business plans, records and quotes prepared by the candidate oral or written questioning on required knowledge and skills. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: ICTSMB4160A Set up and operate a contractor business. Aboriginal people and other people from a non-english speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. ICT10 Integrated Telecommunications Training Package Page 4

10 ICTSMB4161A Operate a contractor business with employees EVIDENCE GUIDE Where applicable, physical resources should include equipment modified for people with special needs. ICT10 Integrated Telecommunications Training Package Page 5

Revision Number: 1. BSBFIM502A Manage payroll

Revision Number: 1. BSBFIM502A Manage payroll Revision Number: 1 BSBFIM502A Manage payroll BSBFIM502A Manage payroll Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes, skills and knowledge

More information

BSBGOV403A Analyse financial reports and budgets

BSBGOV403A Analyse financial reports and budgets BSBGOV403A Analyse financial reports and budgets Revision Number: 1 BSBGOV403A Analyse financial reports and budgets Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes

More information

FNSBKG405A Establish and maintain a payroll system

FNSBKG405A Establish and maintain a payroll system FNSBKG405A Establish and maintain a payroll system Revision Number: 1 FNSBKG405A Establish and maintain a payroll system Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes

More information

AURC465349B Prepare a vehicle repair quotation

AURC465349B Prepare a vehicle repair quotation AURC465349B Prepare a vehicle repair quotation Release: 1 AURC465349B Prepare a vehicle repair quotation Modification History Not Applicable Unit Descriptor Unit descriptor This unit of competency describes

More information

FNSRSK601A Develop and implement risk mitigation plan

FNSRSK601A Develop and implement risk mitigation plan FNSRSK601A Develop and implement risk mitigation plan Revision Number: 1 FNSRSK601A Develop and implement risk mitigation plan Modification History Not applicable. Unit Descriptor Unit descriptor This

More information

FNSBKG402A Establish and maintain a cash accounting system

FNSBKG402A Establish and maintain a cash accounting system FNSBKG402A Establish and maintain a cash accounting system Revision Number: 1 FNSBKG402A Establish and maintain a cash accounting system Modification History Not applicable. Unit Descriptor Unit descriptor

More information

Release: 1. BSBPMG510A Manage projects

Release: 1. BSBPMG510A Manage projects Release: 1 BSBPMG510A Manage projects BSBPMG510A Manage projects Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes, skills and knowledge

More information

FNSACC611A Implement an insolvency program

FNSACC611A Implement an insolvency program FNSACC611A Implement an insolvency program Revision Number: 1 FNSACC611A Implement an insolvency program Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance

More information

Revision Number: 1. BSBFIA302A Process payroll

Revision Number: 1. BSBFIA302A Process payroll Revision Number: 1 BSBFIA302A Process payroll BSBFIA302A Process payroll Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes, skills and knowledge

More information

BSBSMB404A Undertake small business planning

BSBSMB404A Undertake small business planning BSBSMB404A Undertake small business planning Release: 1 BSBSMB404A Undertake small business planning Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance

More information

Release: 1. BSBPMG509A Manage project procurement

Release: 1. BSBPMG509A Manage project procurement Release: 1 BSBPMG509A Manage project procurement BSBPMG509A Manage project procurement Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes,

More information

BSBRKG403B Set up a business or records system for a small business

BSBRKG403B Set up a business or records system for a small business BSBRKG403B Set up a business or records system for a small business Release: 1 BSBRKG403B Set up a business or records system for a small business Modification History Not applicable. Unit Descriptor Unit

More information

BSBFIA303A Process accounts payable and receivable

BSBFIA303A Process accounts payable and receivable BSBFIA303A Process accounts payable and receivable Revision Number: 1 BSBFIA303A Process accounts payable and receivable Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes

More information

Release: 1. ICAICT604A Identify and implement business innovation

Release: 1. ICAICT604A Identify and implement business innovation Release: 1 ICAICT604A Identify and implement business innovation ICAICT604A Identify and implement business innovation Modification History Release Release 1 Comments This Unit first released with ICA11

More information

Release: 1. ICTPMG4152A Manage the delivery of network infrastructure

Release: 1. ICTPMG4152A Manage the delivery of network infrastructure Release: 1 ICTPMG4152A Manage the delivery of network infrastructure ICTPMG4152A Manage the delivery of network infrastructure Modification History Not Applicable Unit Descriptor Unit descriptor This unit

More information

BSBMKG506B Plan market research

BSBMKG506B Plan market research BSBMKG506B Plan market research Revision Number: 1 BSBMKG506B Plan market research Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes, skills

More information

TAEDES401A Design and develop learning programs

TAEDES401A Design and develop learning programs TAEDES401A Design and develop learning programs Revision Number: 1 TAEDES401A Design and develop learning programs Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes

More information

Revision Number: 1. BSBADM307B Organise schedules

Revision Number: 1. BSBADM307B Organise schedules Revision Number: 1 BSBADM307B Organise schedules BSBADM307B Organise schedules Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes, skills

More information

BSBMGT515A Manage operational plan

BSBMGT515A Manage operational plan BSBMGT515A Manage operational plan Release: 1 BSBMGT515A Manage operational plan Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes, skills

More information

FNSSUP301A Process superannuation fund payments

FNSSUP301A Process superannuation fund payments FNSSUP301A Process superannuation fund payments Revision Number: 1 FNSSUP301A Process superannuation fund payments Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes

More information

BSBHRM403A Support performance management process

BSBHRM403A Support performance management process BSBHRM403A Support performance management process Revision Number: 1 BSBHRM403A Support performance management process Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes

More information

BSBMKG508A Plan direct marketing activities

BSBMKG508A Plan direct marketing activities BSBMKG508A Plan direct marketing activities Revision Number: 1 BSBMKG508A Plan direct marketing activities Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance

More information

Release: 1. RIIBEF602A Establish and evaluate operational performance management systems

Release: 1. RIIBEF602A Establish and evaluate operational performance management systems Release: 1 RIIBEF602A Establish and evaluate operational performance management systems RIIBEF602A Establish and evaluate operational performance management systems Modification History Not applicable.

More information

BSBCUS501C Manage quality customer service

BSBCUS501C Manage quality customer service BSBCUS501C Manage quality customer service Release: 1 BSBCUS501C Manage quality customer service Modification History Release Release 1 Comments New release of this Qualification released with version

More information

BSBSMB303A Organise finances for the micro business

BSBSMB303A Organise finances for the micro business BSBSMB303A Organise finances for the micro business Revision Number: 1 BSBSMB303A Organise finances for the micro business Modification History Not applicable. Unit Descriptor Unit descriptor This unit

More information

FNSBNK401A Coordinate a small business customer portfolio

FNSBNK401A Coordinate a small business customer portfolio FNSBNK401A Coordinate a small business customer portfolio Revision Number: 1 FNSBNK401A Coordinate a small business customer portfolio Modification History Not applicable. Unit Descriptor Unit descriptor

More information

Revision Number: 1. FNSMCA301A Collect debts

Revision Number: 1. FNSMCA301A Collect debts Revision Number: 1 FNSMCA301A Collect debts FNSMCA301A Collect debts Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes, skills and knowledge

More information

BSBADV509A Create mass print media advertisements

BSBADV509A Create mass print media advertisements BSBADV509A Create mass print media advertisements Revision Number: 1 BSBADV509A Create mass print media advertisements Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes

More information

Release 1. BSBPMG412A Apply project cost-management techniques

Release 1. BSBPMG412A Apply project cost-management techniques Release 1 BSBPMG412A Apply project cost-management techniques BSBPMG412A Apply project cost-management techniques Modification History Release Release 1 Comments This version first released with BSB07

More information

BSBHRM502A Manage human resources management information systems

BSBHRM502A Manage human resources management information systems BSBHRM502A Manage human resources management information systems Revision Number: 1 BSBHRM502A Manage human resources management information systems Modification History Not applicable. Unit Descriptor

More information

Release: 1. BSBFIM501A Manage budgets and financial plans

Release: 1. BSBFIM501A Manage budgets and financial plans Release: 1 BSBFIM501A Manage budgets and financial plans BSBFIM501A Manage budgets and financial plans Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance

More information

Revision Number: 1. BSBADV603B Manage advertising production

Revision Number: 1. BSBADV603B Manage advertising production Revision Number: 1 BSBADV603B Manage advertising production BSBADV603B Manage advertising production Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance

More information

ICTTEN5204A Produce technical solutions from business specifications

ICTTEN5204A Produce technical solutions from business specifications ICTTEN5204A Produce technical solutions from business specifications Release: 1 ICTTEN5204A Produce technical solutions from business specifications Modification History Not Applicable Unit Descriptor

More information

Release: 1. BSBHRM506A Manage recruitment selection and induction processes

Release: 1. BSBHRM506A Manage recruitment selection and induction processes Release: 1 BSBHRM506A Manage recruitment selection and induction processes BSBHRM506A Manage recruitment selection and induction processes Modification History Not applicable. Unit Descriptor Unit descriptor

More information

Release: 1. BSBSLS402A Identify sales prospects

Release: 1. BSBSLS402A Identify sales prospects Release: 1 BSBSLS402A Identify sales prospects BSBSLS402A Identify sales prospects Modification History Unit Descriptor This unit describes the performance outcomes, skills and knowledge required to identify

More information

CPPSEC4016A Install networked security system

CPPSEC4016A Install networked security system CPPSEC4016A Install networked security system Release: 1 CPPSEC4016A Install networked security system Modification History Not Applicable Unit Descriptor Unit descriptor This unit of competency specifies

More information

BSBINM501A Manage an information or knowledge management system

BSBINM501A Manage an information or knowledge management system BSBINM501A Manage an information or knowledge management system Release: 1 BSBINM501A Manage an information or knowledge management system Modification History Not applicable. Unit Descriptor Unit descriptor

More information

Release: 1. CPPDSM4080A Work in the real estate industry

Release: 1. CPPDSM4080A Work in the real estate industry Release: 1 CPPDSM4080A Work in the real estate industry CPPDSM4080A Work in the real estate industry Modification History Not Applicable Unit Descriptor Unit descriptor This unit of competency specifies

More information

Revision Number: 1. BSBCOM603B Plan and establish compliance management systems

Revision Number: 1. BSBCOM603B Plan and establish compliance management systems Revision Number: 1 BSBCOM603B Plan and establish compliance management systems BSBCOM603B Plan and establish compliance management systems Modification History Not applicable. Unit Descriptor Unit descriptor

More information

Release: 1. CPPDSM5032A Market the agency

Release: 1. CPPDSM5032A Market the agency Release: 1 CPPDSM5032A Market the agency CPPDSM5032A Market the agency Modification History Not Applicable Unit Descriptor Unit descriptor This unit of competency specifies the outcomes required to develop

More information

Release 1. ICAICT814A Develop cloud computing strategies for a business

Release 1. ICAICT814A Develop cloud computing strategies for a business Release 1 ICAICT814A Develop cloud computing strategies for a business ICAICT814A Develop cloud computing strategies for a business Modification History Release Release 1 Comments This version first released

More information

Release: 1. BSBADM505A Manage payroll

Release: 1. BSBADM505A Manage payroll Release: 1 BSBADM505A Manage payroll BSBADM505A Manage payroll Modification History Unit Descriptor This unit covers establishment and monitoring of security procedures related to managing payroll services,

More information

PRSSM419A Install networked security system

PRSSM419A Install networked security system PRSSM419A Unit descriptor Employability skills Application of the unit Unit sector ELEMENT Elements describe the essential outcomes of a unit of competency. 1 Prepare for installation. Install networked

More information

Release: 1. ICAPMG601A Establish IT project governance

Release: 1. ICAPMG601A Establish IT project governance Release: 1 ICAPMG601A Establish IT project governance ICAPMG601A Establish IT project governance Modification History Release Release 1 Comments This Unit first released with ICA11 Information and Communications

More information

Release: 1. BSBPMG503A Manage project time

Release: 1. BSBPMG503A Manage project time Release: 1 BSBPMG503A Manage project time BSBPMG503A Manage project time Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes, skills and knowledge

More information

BSBCOM503B Develop processes for the management of breaches in compliance requirements

BSBCOM503B Develop processes for the management of breaches in compliance requirements BSBCOM503B Develop processes for the management of breaches in compliance Release: 1 BSBCOM503B Develop processes for the management of breaches in compliance Modification History Not applicable. Unit

More information

BSBMKG409A Design direct response offers

BSBMKG409A Design direct response offers BSBMKG409A Design direct response offers Revision Number: 1 BSBMKG409A Design direct response offers Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance

More information

BSBCOM402B Implement processes for the management of a breach in compliance requirements

BSBCOM402B Implement processes for the management of a breach in compliance requirements BSBCOM402B Implement processes for the management of a breach in compliance requirements Release: 1 BSBCOM402B Implement processes for the management of a breach in compliance requirements Modification

More information

Release: 1. ICAPRG426A Prepare software development review

Release: 1. ICAPRG426A Prepare software development review Release: 1 ICAPRG426A Prepare software development review ICAPRG426A Prepare software development review Modification History Release Release 1 Comments This Unit first released with ICA11 Information

More information

BSBPUB502A Develop and manage complex public relations campaigns

BSBPUB502A Develop and manage complex public relations campaigns BSBPUB502A Develop and manage complex public relations campaigns Revision Number: 1 BSBPUB502A Develop and manage complex public relations campaigns Modification History Not applicable. Unit Descriptor

More information

ICAICT107A Use personal productivity tools

ICAICT107A Use personal productivity tools ICAICT107A Use personal productivity tools Release: 1 ICAICT107A Use personal productivity tools Modification History Release Release 1 Comments This Unit first released with ICA11 Information and Communications

More information

BSBSMB402A Plan small business finances

BSBSMB402A Plan small business finances BSBSMB402A Plan small business finances Release: 1 BSBSMB402A Plan small business finances Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes,

More information

Release: 1. BSBCOM603C Plan and establish compliance management systems

Release: 1. BSBCOM603C Plan and establish compliance management systems Release: 1 BSBCOM603C Plan and establish compliance management systems BSBCOM603C Plan and establish compliance management systems Modification History Release Release 1 Comments This version first released

More information

ICTTEN4051A Install configuration programs on PC based customer equipment

ICTTEN4051A Install configuration programs on PC based customer equipment ICTTEN4051A Install configuration programs on PC based customer equipment Release: 1 ICTTEN4051A Install configuration programs on PC based customer equipment Modification History Not Applicable Unit Descriptor

More information

BSBCCO602A Manage customer contact information

BSBCCO602A Manage customer contact information BSBCCO602A Manage customer contact Revision Number: 1 BSBCCO602A Manage customer contact Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes,

More information

FNSIBK404A Provide a claims service to an insurance broking client

FNSIBK404A Provide a claims service to an insurance broking client FNSIBK404A Provide a claims service to an insurance broking client Revision Number: 1 FNSIBK404A Provide a claims service to an insurance broking client Modification History Not applicable. Unit Descriptor

More information

Release: 1. ICADBS603A Determine suitability of database functionality and scalability

Release: 1. ICADBS603A Determine suitability of database functionality and scalability Release: 1 ICADBS603A Determine suitability of database functionality and scalability ICADBS603A Determine suitability of database functionality and scalability Modification History Release Release 1 Comments

More information

FNSPIM411A Manage personal injury case loads

FNSPIM411A Manage personal injury case loads FNSPIM411A Manage personal injury case loads Revision Number: 1 FNSPIM411A Manage personal injury case loads Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the

More information

Release: 1. CPPSEC4015A Maintain networked security system

Release: 1. CPPSEC4015A Maintain networked security system Release: 1 CPPSEC4015A Maintain networked security system CPPSEC4015A Maintain networked security system Modification History Not Applicable Unit Descriptor Unit descriptor This unit of competency specifies

More information

BSBCOM401B Organise and monitor the operation of compliance management system

BSBCOM401B Organise and monitor the operation of compliance management system BSBCOM401B Organise and monitor the operation of compliance management system Revision Number: 1 BSBCOM401B Organise and monitor the operation of compliance management system Modification History Not applicable.

More information

AURS344330A Inspect, appraise and purchase used motor vehicles to supplement stock for sale

AURS344330A Inspect, appraise and purchase used motor vehicles to supplement stock for sale AURS344330A Inspect, appraise and purchase used motor vehicles to supplement stock for sale Release: 1 AURS344330A Inspect, appraise and purchase used motor vehicles to supplement stock for sale Modification

More information

ICTTEN8194A Investigate the application of cloud networks in telecommunications switching

ICTTEN8194A Investigate the application of cloud networks in telecommunications switching ICTTEN8194A Investigate the application of cloud networks in telecommunications switching Release: 1 ICTTEN8194A Investigate the application of cloud networks in telecommunications switching Modification

More information

BSBLEG515A Apply legal principles in wills and probate matters

BSBLEG515A Apply legal principles in wills and probate matters BSBLEG515A Apply legal principles in wills and probate matters Revision Number: 1 BSBLEG515A Apply legal principles in wills and probate matters Modification History Not applicable. Unit Descriptor Unit

More information

Revision Number: 1. SITHIND001B Develop and update hospitality industry knowledge

Revision Number: 1. SITHIND001B Develop and update hospitality industry knowledge Revision Number: 1 SITHIND001B Develop and update hospitality industry knowledge SITHIND001B Develop and update hospitality industry knowledge Modification History Not applicable. Unit Descriptor Unit

More information

BSBADM406B Organise business travel

BSBADM406B Organise business travel BSBADM406B Organise business travel Revision Number: 1 BSBADM406B Organise business travel Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes,

More information

ICTTEN2209A Build and maintain a secure network

ICTTEN2209A Build and maintain a secure network ICTTEN2209A Build and maintain a secure network Release: 1 ICTTEN2209A Build and maintain a secure network Modification History Not Applicable Unit Descriptor Unit descriptor This unit describes the performance

More information

Revision Number: 1. SIRXSLS006A Lead a sales team

Revision Number: 1. SIRXSLS006A Lead a sales team Revision Number: 1 SIRXSLS006A Lead a sales team SIRXSLS006A Lead a sales team Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes, skills

More information

ICANWK616A Manage security, privacy and compliance of cloud service deployment

ICANWK616A Manage security, privacy and compliance of cloud service deployment ICANWK616A Manage security, privacy and compliance of cloud service deployment Release 1 ICANWK616A Manage security, privacy and compliance of cloud service deployment Modification History Release Release

More information

CPCPFS4005A Commission fire alarm and detection systems

CPCPFS4005A Commission fire alarm and detection systems CPCPFS4005A Commission fire alarm and detection systems Release: 1 CPCPFS4005A Commission fire alarm and detection systems Modification History Not Applicable Unit Descriptor Unit descriptor This unit

More information

SITXHRM006A Monitor staff performance

SITXHRM006A Monitor staff performance SITXHRM006A Monitor staff performance Revision Number: 1 SITXHRM006A Monitor staff performance Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes,

More information

FNSRTS309A Maintain main bank account

FNSRTS309A Maintain main bank account FNSRTS309A Maintain main bank account Revision Number: 1 FNSRTS309A Maintain main bank account Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes,

More information

BSBCCO501B Develop business continuity strategy

BSBCCO501B Develop business continuity strategy BSBCCO501B Develop business continuity strategy Release 2 BSBCCO501B Develop business continuity strategy Modification History Release Release 2 Comments New release of this Unit with version 7.0 of BSB07

More information

Release 1. BSBWHS508A Manage WHS hazards associated with plant

Release 1. BSBWHS508A Manage WHS hazards associated with plant Release 1 BSBWHS508A Manage WHS hazards associated with plant BSBWHS508A Manage WHS hazards associated with plant Modification History Release Release 1 Comments This Unit first released with BSB07 Business

More information

BSBMKG610A Develop, implement and monitor a marketing campaign

BSBMKG610A Develop, implement and monitor a marketing campaign BSBMKG610A Develop, implement and monitor a marketing campaign Revision Number: 2 BSBMKG610A Develop, implement and monitor a marketing campaign Modification History Release Release 2 Comments New release

More information

FNSFPL507A Provide financial planning advice

FNSFPL507A Provide financial planning advice FNSFPL507A Provide financial planning advice Revision Number: 1 FNSFPL507A Provide financial planning advice Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the

More information

ICTSUS4183A Install and test renewable energy system for ICT networks

ICTSUS4183A Install and test renewable energy system for ICT networks ICTSUS4183A Install and test renewable energy system for ICT networks Release: 1 ICTSUS4183A Install and test renewable energy system for ICT networks Modification History Not Applicable Unit Descriptor

More information

ICAWEB405A Monitor traffic and compile website traffic reports

ICAWEB405A Monitor traffic and compile website traffic reports ICAWEB405A Monitor traffic and compile website traffic reports Release: 1 ICAWEB405A Monitor traffic and compile website traffic reports Modification History Release Release 1 Comments This Unit first

More information

LMFGN3002B Estimate and cost job

LMFGN3002B Estimate and cost job LMFGN3002B Estimate and cost job Revision Number: 1 LMFGN3002B Estimate and cost job Modification History Not applicable. Unit Descriptor Unit descriptor This unit covers the competency to estimate materials,

More information

Certificate IV in Bookkeeping FNS40215

Certificate IV in Bookkeeping FNS40215 Certificate IV in Bookkeeping FNS40215 Unit Descriptions & Evidence Required to Demonstrate Competency 13 Units of Competency 6 Core Units /7 Elective Units Agenda Course Description... 3 Pathways Information...

More information

Release: 1. CPPDSM5014A Develop property marketing and sales strategy

Release: 1. CPPDSM5014A Develop property marketing and sales strategy Release: 1 CPPDSM5014A Develop property marketing and sales strategy CPPDSM5014A Develop property marketing and sales strategy Modification History Not Applicable Unit Descriptor Unit descriptor This unit

More information

Release: 1. BSBPMG606A Direct human resources management of a project program

Release: 1. BSBPMG606A Direct human resources management of a project program Release: 1 BSBPMG606A Direct human resources management of a project program BSBPMG606A Direct human resources management of a project program Modification History Not applicable. Unit Descriptor Unit

More information

Release: 1. BSBPMG607A Direct communications management of a project program

Release: 1. BSBPMG607A Direct communications management of a project program Release: 1 BSBPMG607A Direct communications management of a project program BSBPMG607A Direct communications management of a project program Modification History Not applicable. Unit Descriptor Unit descriptor

More information

Release: 1. CPPDSM4003A Appraise property

Release: 1. CPPDSM4003A Appraise property Release: 1 CPPDSM4003A Appraise property CPPDSM4003A Appraise property Modification History Not Applicable Unit Descriptor Unit descriptor This unit of competency specifies the outcomes required to appraise

More information

Release: 1. FNSACCT406B Maintain asset and inventory records

Release: 1. FNSACCT406B Maintain asset and inventory records Release: 1 FNSACCT406B Maintain asset and inventory records FNSACCT406B Maintain asset and inventory records Modification History Not applicable. Unit Descriptor This unit describes those functions associated

More information

FNSSMS602A Apply taxation requirements when advising in self-managed superannuation funds

FNSSMS602A Apply taxation requirements when advising in self-managed superannuation funds FNSSMS602A Apply taxation requirements when advising in self-managed superannuation funds Release: 1 FNSSMS602A Apply taxation requirements when advising in self-managed superannuation funds Modification

More information

BSBMKG412A Conduct e-marketing communications

BSBMKG412A Conduct e-marketing communications BSBMKG412A Conduct e-marketing communications Revision Number: 1 BSBMKG412A Conduct e-marketing communications Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the

More information

SIRXCCS408 Build retail relationships and sustain customer loyalty

SIRXCCS408 Build retail relationships and sustain customer loyalty SIRXCCS408 Build retail relationships and sustain customer loyalty Release: 1 SIRXCCS408 Build retail relationships and sustain customer loyalty Modification History The version details of this endorsed

More information

SIPCMER001A Market and promote a pharmacy products and services area

SIPCMER001A Market and promote a pharmacy products and services area SIPCMER001A Unit descriptor Employability skills Prerequisite units Application of the unit Competency field Unit sector ELEMENT Elements describe the essential outcomes of a unit of competency. 1. Identify

More information

CPPSEC4017A Determine security system configurations

CPPSEC4017A Determine security system configurations CPPSEC4017A Determine security system configurations Release: 1 CPPSEC4017A Determine security system configurations Modification History Not Applicable Unit Descriptor Unit descriptor This unit of competency

More information

FNSASICX503A Provide advice in Life Insurance

FNSASICX503A Provide advice in Life Insurance FNSASICX503A Provide advice in Life Insurance Revision Number: 1 FNSASICX503A Provide advice in Life Insurance Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the

More information

ICAICT704A Direct ICT in a supply chain

ICAICT704A Direct ICT in a supply chain ICAICT704A Direct ICT in a supply chain Release: 1 ICAICT704A Direct ICT in a supply chain Modification History Release Release 1 Comments This Unit first released with ICA11 Information and Communications

More information

Release: 1. FNSACCT407B Set up and operate a computerised accounting system

Release: 1. FNSACCT407B Set up and operate a computerised accounting system Release: 1 FNSACCT407B Set up and operate a computerised accounting system FNSACCT407B Set up and operate a computerised accounting system Modification History Not applicable. Unit Descriptor This unit

More information

FNSCRD505A Respond to corporate insolvency situations

FNSCRD505A Respond to corporate insolvency situations FNSCRD505A Respond to corporate insolvency situations Revision Number: 1 FNSCRD505A Respond to corporate insolvency situations Modification History Not applicable. Unit Descriptor Unit descriptor This

More information

Release: 1. ICAWEB414A Design simple web page layouts

Release: 1. ICAWEB414A Design simple web page layouts Release: 1 ICAWEB414A Design simple web page layouts ICAWEB414A Design simple web page layouts Modification History Release Release 1 Comments This Unit first released with ICA11 Information and Communications

More information

Release: 1. FNSACC407A Produce job costing information

Release: 1. FNSACC407A Produce job costing information Release: 1 FNSACC407A Produce job costing information FNSACC407A Produce job costing information Modification History Release Release 1 Comments This Qualification first released with FNS10 Financial Services

More information

FNSPIM303A Work within the personal injury management sector

FNSPIM303A Work within the personal injury management sector FNSPIM303A Work within the personal injury management sector Revision Number: 1 FNSPIM303A Work within the personal injury management sector Modification History Not applicable. Unit Descriptor Unit descriptor

More information

Revision Number: 1. ICPPP397A Transfer digital files

Revision Number: 1. ICPPP397A Transfer digital files Revision Number: 1 ICPPP397A Transfer digital files ICPPP397A Transfer digital files Modification History Not applicable. Unit Descriptor Unit descriptor This unit describes the performance outcomes, skills

More information

Release: 1. ICADBS412A Build a database

Release: 1. ICADBS412A Build a database Release: 1 ICADBS412A Build a database ICADBS412A Build a database Modification History Release Release 1 Comments This Unit first released with ICA11 Information and Communications Technology Training

More information

FNSIBK605A Manage insurance brokerage service performance

FNSIBK605A Manage insurance brokerage service performance FNSIBK605A Manage insurance brokerage service performance Revision Number: 1 FNSIBK605A Manage insurance brokerage service performance Modification History Not applicable. Unit Descriptor Unit descriptor

More information

SIRXCCS203 Promote loyalty programs

SIRXCCS203 Promote loyalty programs SIRXCCS203 Promote loyalty programs Release: 1 SIRXCCS203 Promote loyalty programs Modification History The version details of this endorsed unit are in the table below. The latest information is at the

More information