THE BEST HR SOLUTIONS FOR YOUR BUSINESS

Transcription

1 THE BEST HR SOLUTIONS FOR YOUR BUSINESS

2 WORK SERVICE The largest HR outsourcing company in Central and Eastern Europe Founded In 1999 in Poland Operates In more than 16 countries Present in the Russian market since 2004 Finds more than 150,000 potential employees for its clients every year

3 Main services Staff outsourcing Outstaffing Recruitment and group staff selection Training

4 Staff outsourcing Staff outsourcing is the best possible opportunity for your business to optimize and free your monetary, financial and human resources by delegating certain business processes to our company. Advantages for the client: adapt the number of employees to a limited staff schedule work on projects and recruit and hire new staff across the country without incorporating additional company branches a path to flexible resource management ease the burden of administrative duties (such as managing HR records and payroll settlement accounting) free the client of all liabilities related to employment relationships This service includes: recruiting employees with the necessary skills compiling job descriptions (if necessary) officially employing the staff coordinating and managing staff throughout all project stages replacing staff during any project stage advising the client on all issues related to Russian labor laws managing HR records payroll compiling and submitting statutory reports on employees

5 Outstaffing Outstaffing services present the client with a number of economic advantages. The client frees their financial and monetary resources by entrusting our company with certain aspects of public authority negotiations, internal document management, and other routine operations. Advantages for the client: cuts expenses frees organizational, financial and human resources no need to handle routine paperwork access to a vast pool of skilled job seekers motivation, recognition and retention of the best employees open and flexible cooperation while carrying out all consulting projects thoroughly calculates and minimizes all risks This service includes: individual and/or group staff selection, temporary employment of staff with the necessary skills employees are registered as staff of a third-party company while, in fact, working at the same workplace and performing the same duties evaluation and audit of the enterprise s situation employee training, career development and skill upgrading HR audit drawing labor contracts paying wages to employees HR management submitting reports on the shift schedule accounting ensuring that office operations run smoothly translation services transportation services supporting a computer network and an information infrastructure advertising services security services

6 Recruitment and group staff selection We provide our clients with services in candidate search staff selection and employee training. We are committed to: finding skilled employees for the client s business and doing all we can to ensure staff efficiency. Our ground-breaking technology and deep understanding of the HR market allow us to offer the best solutions for companies of all sizes. Over 250,000 job seekers with all the necessary documents are currently on standby, ready to start working for your company! We are constantly updating our database so that it includes only relevant CVs and applications for specific jobs. Skilled staff, mid- and top-tier specialists Creates efficient management teams Uses the most up-to-date recruiting tools, offers an opportunity to conduct an interview in a foreign language and employ both Russian and foreign citizens Direct search technology and head hunting Opportunity to carry out group staff selection (including unskilled workers) Search for applicants in any Russian city

7 Training It is the staff who provide your business with a competitive edge. This is why your employees must keep developing their skills by attending various training sessions. Work Service has an unrivaled reputation in the staff training market. We firmly believe that the knowledge acquired during training sessions allows staff members to solve business tasks of various difficulty levels. In the long run, employee training should not only provide return on investment but also prove profitable and useful to the client s business. Our training center employs highly skilled instructors with the best experience in the labor market. Turnkey training packages: training in increasing effectiveness of telephone sales training in new employee assimilation training in teamwork training in staff selection (Effective recruitment, Business communication guidelines, etc.) training in management skills training in team leadership training in effective sales strategies training in B2B sales strategies for business development managers training in merchandising displaying products within the store s space training in time management product training Work Service training sessions are distinguished by: transparent reporting: our clients know they will have proof of effective results an individual approach: even if you purchase a turnkey training package, Work Service still offers customized solutions to suit your specific needs streamlined performance of objectives: you set the goal Work Service guarantees the result the ability to select the most suitable training format the ability to train employees both on your own premises and on those of client training sessions provide incentives for employees to be more productive interaction: each training session has a special, tailored interactive communication pattern

8 Industry solutions Call-center services BTL services Merchandising Solutions for specialized business areas

9 Call-center services Creating your own call center is a complex process that involves many stages and will require constant support and problem-solving in the future. Work Service offers its clients a remote call center, a ready-made and convenient business solution. By greatly reducing spending on time and labor resources, you will be able to focus on your core business tasks. Hotline management receive and transfer warm calls background information consultations automated call processing Database updates (cold and warm calling) update existing client databases find and consult new clients Virtual office receive calls and faxes receive distribute incoming calls Telemarketing promote goods conduct surveys arrange meetings make presentations Phone calls Mass text messaging telephone lines Technical support Quality control services Meta Point Support for online stores take orders consultations transfer calls

10 BTL services Advertising and promotional events BTL events are a simple, proven method of increasing sales and brand loyalty. They are held in stores and are aimed at influencing each consumer individually. This influence is indirect, which greatly increases the customer s loyalty towards the brand and/or particular products. This is the reason behind the high effectiveness and dramatic increase in demand and sales of goods or services. Work Service not only provides a standard toolkit to stimulate sales but also guarantees new, creative ideas and an outside-the-box approach to meeting the client s goals and objectives. Thus, our work results in more sales and greater customer loyalty for the client. Types of BTL events: sales promotion among resellers sales promotion among consumers direct marketing special events guerrilla marketing POS materials trade marketing handing out leaflets product tasting gifts handing out free product samples lotteries, giveaways, promotional events, etc.

11 Merchandising Self-service retail outlets are extremely popular among consumers and may potentially increase a business s profitability severalfold if merchandising is managed properly. Work Service offers its clients an array of merchandising services aimed at supporting customer loyalty towards the store and particular brands. the services include: preparing goods for retail sale, designing the sales counter layout, distributing advertising booklets and posters, etc. Merchandising services may be employed to solve particular tasks or as part of a package. Work Service managers offer clients unique merchandising strategies, which provide an ideal combination of the best advertising and branding solutions. Thus, the service is always customer-oriented and does not irritate consumers like direct advertising usually does. This results in a significant sales boost and a surge of consumer demand for particular brands. This service includes: managing shelf space managing product positioning consultations as a way of establishing customer relations in retail outlets data collection tracking competitor operations promotional events product demonstrations working within retail outlets trade marketing spanning the entirety of Russia high employee qualifications

12 Solutions for specialized business areas Work Service offers turnkey solutions for selecting and outsourcing specialized staff for hotel and restaurant businesses based on the company s own CV database. Cleaning and housekeeping staff Restaurant and hotel staff: banquet servers bartenders administrators cooks dishwashers Advantages of working with us: mandatory preliminary employee training focused on the specific features of the Client s business reduces staff costs, minimizes costs to maintain regular staff frees the Client of all legal and financial liabilities related to employment relationships precise quality control of the work of all personnel at every facility guarantee of high-quality, professional service and speedy completion of projects Construction staff: foremen supervisors masons crane operators tractor operators painters plasterers tilers plumbers welders general laborers Logistics and transportation staff: carrier drivers taxi service employees personal and family chauffeurs public transport drivers

13 Our projects Client: major car manufacturer. Task: find permanent and seasonal staff for various factory units. Solutions: outsource high-skilled workers; targeted recruiting; group recruiting of production staff. Result: employees recruited by Work Service are currently involved in welding, assembly, and production line operation, as well as in the maintenance and customs departments; since 2013 Work Service has been the company s main partner in recruiting production staff. Duration of partnership with Work Service: since 2010.

14 Client: Russia s largest aircraft holding, with over 26,000 employees. Task: recruit high-skilled aircraft manufacturing professionals. Solutions: large-scale advertising campaign to attract the best applicants; a series of interviews; arrange the applicants flight to their workplace as well as their accommodation; control production operations. Result: The Sukhoi Company currently employs more than 70 highly qualified technical experts hired by Work Service; surpassing client expectations in the near future, their number will increase to 150. Duration of partnership with Work Service: since 2013.

15 Client: world s leading manufacturer of household, hygiene and health products. Task: ensure consistently high demand for the company s products in large retail networks. Solutions: Work Service created a special team of consultants, merchandisers and supervisors to work on the project in 118 cities. Result: stable growth of sales due to the constant presence at retail outlets of Work Service experts who provide comprehensive and efficient merchandising. Duration of partnership with work service: since 2004.

16 Client: leading European manufacturer of hair grooming appliances. Task: raise consumer awareness of the company s products, promote sales in major electronic appliance networks. Solutions: Work Service created an effective team of consultants to work in such stores as m.video, eldorado, media markt, auchan, etc. and organized regular promotional events involving stylists, promoters, and models. Result: sales and customer awareness of the brand have increased; the product range is now represented more widely thanks to the work of mobile supervisors and merchandisers. Duration of partnership with work service: since 2009.

17 Client: major network of hardware stores. Task: increase brand awareness and store traffic, as well as stimulate sales. Solutions: Work Service developed a unique centralized merchandising program, completely unparalleled in Russia: a single set of standards for all outlets, work service merchandisers being present in all stores, permanent display of goods, expert consultations, and interesting workshops. Result: stock turnover and sales have increased, as has customer loyalty to the brand. Duration of partnership with work service: since 2008.

18 Client: large international tobacco company. Task: increase sales, provide a regular and highquality product display. Solutions: create a team of mobile sales representatives to work with small retail outlets; create a team of merchandisers to work in supermarkets and hypermarkets; a permanent product display and constant updates of the line-up; control excess stock. Result: significant sales increase due to the product always being on display and due to regular line-up updates and efficient and timely product arrangement. Duration of partnership with work service: since 2012.

19 Our clients

20 Moscow, 2nd Khutorskaya str. 38 A, bld (call free)