Welcome to PEO 101. Professional Employer Organization Guidebook ADP SMALL BUSINESS GUIDEBOOK

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1 Welcome to PEO 101 Professional Employer Organization Guidebook ADP SMALL BUSINESS GUIDEBOOK

2 PEO Basics & Key Things You Need to Know Question 1 What is a Professional Employer Organization or PEO? Question 2 What is co-employment? Question 3 How does a PEO work? Question 4 Who is responsible for paying employees, employment taxes, and state unemployment taxes? Question 5 How about workers compensation coverage? Question 6 Why should clients consider a PEO relationship? Question 7 What is the difference between temporary staffing or employee leasing and a PEO? Question 8 What businesses can benefit from a PEO arrangement? Question 9 How does a PEO benefit PEO clients? Question 10 How does a PEO benefit employees? Question 11 Can a client relationship with a PEO help a business with Affordable Care Act (ACA) compliance? Conclusion 1 ADP WELCOME TO PEO 101

3 Question 1 What is a Professional Employer Organization or PEO? A PEO provides integrated human resources services including payroll, tax filing, benefits, workers compensation, workplace safety and human resources guidance and administration to help small businesses manage certain employer responsibilities and risks. A PEO delivers these services by establishing and maintaining a co-employment relationship with the employees at the client s worksite. Key Point: Many PEOs operate in all 50 states. There are about 700 PEOs in the United States. 2 ADP WELCOME TO PEO 101

4 Question 2 What is co-employment? In a co-employment arrangement, when an organization partners with a PEO, the PEO assumes certain employment responsibilities. The PEO client maintains control of the day-to-day management of its employees and its business, just as it did prior to entering the coemployment relationship. However, by sharing certain employment responsibilities with the PEO, a PEO client is able to stabilize certain employment-related expenses and mitigate some of the liabilities associated with being an employer, such as compliance with the Affordable Care Act. Minimizing these types of responsibilities provides more time for PEO clients to focus on the strategic, revenue-building aspects of their business. Key Point: Approximately three million American workers are employed under a coemployment arrangement. 3 ADP WELCOME TO PEO 101

5 Question 3 How does a PEO work? Once an organization and a PEO enter into a co-employment relationship, both companies share certain employment responsibilities and the PEO becomes a co-employer along with the client of the client organization s employees. The PEO client continues to manage its business and marketing operations, providing products or services to its buyers. The PEO processes payroll, withholds and pays payroll taxes, maintains workers compensation coverage, provides access to employee benefit programs and provides human resources guidance. Key Point: Organizations that enter a PEO relationship do not cede ownership or lose control over their business. The PEO typically focuses on employment-related areas such as payroll, HR administration, taxes associated with employment, and benefits while the PEO client handles the regular operations of its business. 4 ADP WELCOME TO PEO 101

6 Question 4 Who is responsible for paying employees and remitting employment taxes? PEOs assume the responsibility for processing payroll, and reporting and remitting employment related taxes. 5 ADP WELCOME TO PEO 101

7 Question 5 How about workers compensation coverage? Typically, a PEO will provide workers compensation coverage and claims administration for its client s employees, often referred to as worksite employees. 6 ADP WELCOME TO PEO 101

8 Question 6 Why should clients consider a PEO relationship? PEOs help their clients stabilize the cost of their labor burden and focus on improving the bottom line. By assisting PEO clients with routine administrative tasks and related compliance requirements, a PEO allows its clients to focus more time and resources on their core competency. Key Point: Companies that join a PEO are approximately 50% less likely to fail (permanently go out of business ) from one year to the next when compared to similar companies in the population as a whole. 1 7 ADP WELCOME TO PEO 101

9 Question 7 What is the difference between temporary staffing or employee leasing and a PEO? PEOs do not lease employees and PEO arrangements should not be confused with staffing or leasing arrangements. Staffing or leasing companies are the sole employer of those employees provided to or leased to the client. In a PEO relationship, the client allocates certain employer functions to PEOs, who in turn specialize in managing those aspects of the employer s bundle of responsibilities. In this arrangement both the PEO and the client are co-employers of the employees and both have certain rights and obligations with respect to the same group of employees who are the client s employees. 8 ADP WELCOME TO PEO 101

10 Question 8 What businesses can benefit from a PEO arrangement? Many organizations regardless of size or type can benefit from a PEO relationship. While smalland midsized organizations are the most prevalent in PEO relationships, larger organizations are also discovering the value of being a PEO client. Moreover, businesses of all types are PEO clients from manufacturers and accounting firms to physicians and people in various trades, such as plumbers, carpenters, and mechanics. Key Point: 82% of small and midsized companies that currently work with PEOs recommend the PEO model to their peers. 2 9 ADP WELCOME TO PEO 101

11 Question 9 How does a PEO benefit PEO clients? PEOs shoulder the burden of many non-core administrative activities from payroll to benefits administration enabling PEO clients to focus more time on their organization s core competency. Further, PEOs that are more sophisticated provide expertise to help their clients with strategic HR decisions. PEO clients benefit from Access to a variety of employee benefit solutions to attract and retain talent Mitigation of certain employment-related risk through the shared responsibility arrangement Scalable technology and infrastructure provided via the PEO relationship Employee-related cost stability 10 ADP WELCOME TO PEO 101

12 Question 10 How does a PEO benefit employees? Employees want access to financial security, attractive benefits (especially a good health care plan), and the opportunity to save for the future. Studies show that satisfied employees are usually more productive, become brand ambassadors for the PEO client, and enhance employee retention rates. Key Point: PEO clients experience a 10 to 14% lower employee turnover rate as compared to the U.S. average ADP WELCOME TO PEO 101

13 PEO Benefits PEO Relationship In many cases, a PEO relationship allows employees of small- and midsized businesses to have access to Fortune 500 -caliber benefits such as Health insurance Life insurance Dental care Vision care Retirement savings plans Educational benefits Exclusive group discounts on products and services, and much more. Long- and short-term disability coverage 12 ADP WELCOME TO PEO 101

14 Question 11 Can a client relationship with a PEO help a business with Affordable Care Act (ACA) compliance? The ACA law is large and complex. It affects virtually every business in some way. Businesses with 50 or more full-time (including full-time equivalent) employees must provide ACA-approved health insurance or face a penalty under the ACA s employer mandate. A full-time employee, eligible for employer-sponsored health benefits as defined by the ACA, is any employee who works 30 hours a week (or 130 hours a month). 13 ADP WELCOME TO PEO 101

15 ACA support from a full-service PEO may include: Creation of IRS annual health care information returns (Forms 1094-C and 1095-C), filing the information with the IRS, and providing information to PEO clients employees, Management of Marketplace/Exchange notices and appeals, Compliance with reporting the value of health coverage on Forms W-2, and Personalized, ongoing consultation and management of ACA requirements to define and support each PEO client s ACA compliance strategy. Generation of notices of coverage, 14 ADP WELCOME TO PEO 101

16 Conclusion Not all PEOs provide the same level of service. So, shop the marketplace for a PEO relationship just as you would for any other strategic business need. Do your due diligence. Ask questions. Compare pricing and value. Align your needs with the capabilities that a potential PEO arrangement could provide. 1. Select a PEO with a strong financial, compliance and credible client retention record. (Special Tip: Check out a candidate s ESAC accreditation.) 2. Assess PEO capabilities based upon how well they can meet the unique needs of your business and the preferences of your organization s employees. 3. Examine the depth of talent a PEO will provide to support your organization. 4. Talk to a PEO s existing clients, particularly those who are in your business or industry. 5. Choose a PEO that provides comprehensive support including maximum help to maintain ACA compliance. 15 ADP WELCOME TO PEO 101

17 PEO Evaluation: Checklist Choosing the right Professional Employer Organization will help your business remain in compliance, leverage the efficiencies of great technology, and facilitate access to comprehensive capabilities that will benefit your business and its employees. Use this checklist to help you determine the best PEO fit for your organization! How do you charge for your services? Do you provide a service guarantee? Will you provide my company with dedicated support team members? How would you help protect my company from employee lawsuits? Is your health insurance and workers compensation insurance fully insured? Are the benefits premiums you show me the final, underwritten rates? How many benefits carriers do you work with? On average, how long do your clients remain with you? What is the breadth of your compliance offering - and are there additional fees? How often do you enhance your technology platform? Do you offer worksite employees mobile access to their payroll, HR, and benefits data? How do you manage data security? Would you put me in contact with several of your current clients? 16 ADP WELCOME TO PEO 101

18 For more information about Professional Employer Organizations please call or visit IMPORTANT NOTICE: ADP TotalSource publishes this PEO Guidebook free of charge. It is accepted with the understanding that the publisher is not engaged in the business of rendering legal or accounting advice/services. Please consult your tax or legal advisor should you have any questions on the topics presented. 1 NAPEO White Paper, Professional Employer Organizations: Keeping Turnover Low and Survival High, Dr. Laurie Bassi and Dan McMurrer, PEO: Taking Outsourcing a Step Beyond Pays Off for Small and Mid-sized Companies, Aberdeen Group, August Professional Employer Organizations: Fueling Small Business, September NAPEO White Paper, Professional Employer Organizations: Keeping Turnover Low and Survival High, Dr. Laurie Bassi and Dan McMurrer, The ADP logo, ADP, and ADP TotalSource are registered trademarks of ADP, LLC. ADP A more human resource. is a service mark of ADP, LLC. All other trademarks and service marks are the property of their respective owners. Copyright 2016 ADP, LLC. ALL RIGHTS RESERVED. ADP WELCOME TO PEO 101