Randstad Enterprise Healthcare Solutions. talent, strategic services, workforce management and technology solutions

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1 Randstad Enterprise Healthcare Solutions talent, strategic services, workforce management and technology solutions

2 Randstad Enterprise Healthcare Solutions talent, strategic services, workforce management and technology solutions It s widely acknowledged that healthcare organizations face an unprecedented number of demands from many fronts. Requirements pertaining to compliance, accountability, efficiency, and improved communication are driving change at breakneck speeds and stretching resources. Even while being buffeted by all these new demands and requirements, maintaining the highest levels of patient care remains paramount. The clock is running and the risks are great but so are the opportunities. Opportunities abound to improve operations, increase efficiency, lower costs, and to bring talented people on-board. The types of people needed are ones who can apply their years of hands-on experience to help deploy and use technology, solve organizational problems, improve productivity, and enhance collaboration. Randstad stands alone in its ability to fulfill the diverse needs of the 21st century healthcare organization with services and solutions that encompass strategy, recruitment, workforce management, and IT outsourcing and projects. Only Randstad provides the breadth of knowledge, experience, skills, and human resources to help your organization successfully confront the challenges ahead. Randstad Enterprise Healthcare Solutions Recruitment: Information Technology Clinicians Finance & Accounting Engineering General Staffing Solutions Technology projects & outsourcing Strategic services for the C-Suite Workforce management (RPO, MSP) We work with a wide variety of healthcare organizations across the country from individual acute care facilities, to large healthcare delivery systems to benefit providers. 2 experts powering healthcare

3 Recruitment: contract, contract-to-hire, permanent placement Randstad is the second largest staffing organization in the world, and has hundreds of locations throughout the United States. We offer provide temporary, temporary to hire, permanent placement, and outsourced placement services for local and national organizations fulfilling all aspects professional and commercial staffing. We service every kind of healthcare client, from large teaching hospitals, rural medical centers, physician groups, and government facilities, to insurance companies, clinics, and Fortune 500 companies. Information Technology The demands on IT departments within healthcare organizations have never been greater. Having the right technology talent is crucial to the successful completion of enterprise healthcare IT initiatives such as ICD-10 transitions and EMR implementations. While the demand for talent is high, there is an extreme shortage of qualified technology professionals. That is why over 200 healthcare organizations turn to Randstad to find the right technology talent whether contract, contract-to-hire, or permanent placement. Epic, Cerner, McKesson roles Developers (java/.net/sql) ICD-10 Project Managers Northern California network of hospitals and clinics in 100 communities Service Desk Business Analyst Data Warehouse Provided technology recruitment and Tier 1&2 service desk solution to support the organization s $1.2 billion Epic implementation Patient Care Professionals We offer complete staffing capabilities nationwide ranging from full-time to flexible solutions, including locum tenens, travel, short-term contracts, and permanent placement. We re proud that over 70 percent of our candidates are asked by our clients to extend their assignments. Many of our client relationships span over a decade. The Patient Care professionals we regularly place include: Physicians Advanced Practice Providers Nurses Surgical Technologists Case Managers Allied Health Personnel Large health system in the North East with business units crossing the spectrum of primary care, specialty care, rehabilitation, home care and health plans. Recognized as one of the leading academic healthcare systems in the world. Provided recruiting services for clinicians in contract and direct hire capacity receiving continual recognition as the provider of choice due to quality of candidates, timeliness of fills, and excellence in service delivery. Consistently delivered seamless results across all lines of business and locations. Also, designed a workforce management program providing vendor management, risk mitigation, process efficiencies, and control of contingent labor usage; resulting in significant cost savings. Filled 373 IT positions 75+ Epic roles Created, staffed, and managed the organization s first Epic EHR service desk (22 agents) 3 experts powering healthcare

4 Finance and Accounting We deliver expert finance and accounting professionals that healthcare organizations need to boost their bottom line and drive their financial success. Because of our excellent reputation in the staffing industry, we employ some of the most experienced and successful finance and accounting recruiting specialists. We use a unique team approach. When you connect with Randstad, our team becomes your resource and your advocate, increasing the potential for your best employment match. Engineering For 25 years Randstad has been matching clients with the expert engineering and technical staff needed to drive their success. With degreed engineers and expert technical recruiters on staff, we work to ensure that the professionals we deliver have the distinct skills clients are looking for to reach their specific goals. Our extensive network of candidates 3 million engineers and other technical experts means that no matter the skill, no matter the goal, we can quickly find the right person to get your job done. We enable you not only to reach your immediate hiring goals but also to expand your business potential for long-term success. General Office Staffing Whether you re looking for administrative and clerical support, or the highest caliber talent to fill higher-level jobs, we make it our business to develop office staffing solutions that work. Our exceptional resources allow us to fill an extensive range of general office and executive positions: administrative assistant, data entry clerk, executive assistant, file clerk, HR assistant, HR manager (executive), mail room clerk, office manager (executive), and receptionist. our technology solutions Projects Blending good governance with subject matter expertise, flexibility and collaboration, and ROI measurement we help complete IT projects on budget and on time. Our services include: Technology Implementations: MS Exchange and Windows 7/8 upgrade, ERP Implementations, Wireless site surveys & implementation Application Services: application and portal development, enterprise mobile solutions Outsourcing Healthcare organizations often find outsourcing some of their IT functions sharpens their focus on deadline-driven projects and critical initiatives. For decades, Randstad Technologies has taken partial or full ownership of IT functions, delivering high quality people, tools, and processes. Onsite or offsite, with our tools or yours, we drive the success and advancement of the functions we own through established service levels, trending analysis, and effective communication. Our services include: End User Services: service desk, call center, desktop and mobile product support Operations & Infrastructure: data center, command center, infrastructure management & monitoring, IT operations Network of 330 medical centers located in 40 states; owned by a $10 billion dollar healthcare company Provided a service desk solution and recruitment services Relocated and managed the Service Desk operation for 2 years; reduced FTEs from 20 to 13; established SLAs and refined best practices Recruited and placed over 120 IT professionals in a variety of roles 4 experts powering healthcare

5 strategic services for the c-suite Healthcare organization leaders look to us for help in developing effective approaches to increase efficiency and improve performance. Tatum, a Randstad company and leading national professional services firm, consists of accomplished healthcare finance, technology, and operational experts who understand how to foster profitable growth, competitive differentiation, process improvement, effective cash management, and compliance. We help navigate transitions, solve pressing problems, and develop strategies to fulfill the organization s vision. Our full spectrum of strategic, hands-on services includes: Strategic, Financial, and Technology Leadership M&A Advisory and Restructuring Support Revenue Cycle Management Services A New York, 330 bed acute care facility with patient service revenue in excess of $500 million. Tatum s revenue cycle management consultants provided a comprehensive project plan that resolved outstanding AR balances, improved patient registration and addressed technology and process deficiencies, with these results: $2.7 million increase in monthly collections 21-day reduction in AR Strategic Financial and Technology Leadership Tatum is a practice of senior operating executives providing clients with hands-on strategic, financial and technology leadership. Our compelling value is immediate integration into healthcare client operations and leadership in the achievement of results with independence and objectivity. Some of our services include: strategic planning turnaround/stabilization planning strategic due diligence business/it alignment interim management M&A Advisory and Restructuring Support Unlike some other sectors of the economy, M&A activity in healthcare remains vibrant. Organizations looking to build market share, attain efficiencies through scale, or looking for ways to cope with new regulatory requirements continue to drive M&A opportunities. If you re considering a merger or acquisition, Tatum has financial and operating executives with proven track records in M&A ready to provide tailored support to your organization s leadership with such services as: strategy development financial analysis deal structure, negotiation, and implementation pre and post-integration planning and execution program management Revenue Cycle Management Services Improving liquidity and streamlining complex payment processes can significantly strengthen your organizations financial well-being. Randstad/Tatum helps you quickly achieve significant and sustainable improvements through: operational assessments revenue cycle transformation charge capture/controls cash acceleration projects supply chain integration 5 experts powering healthcare

6 workforce management The healthcare industry is plagued by a scarcity of exceptional talent and the skilled professionals to manage it. Many healthcare organizations struggle for years to recruit and manage their workforce successfully using only their internal people and tools. They waste valuable time and distract resources from core operational tasks only to attain modest results. Through our outsourced Workforce Management solutions, Randstad helps healthcare clients more efficiently and cost-effectively find and manage the outstanding talent they need to succeed in their increasingly dynamic environment. We provide a number of workforce management solutions including: Recruitment Process Outsourcing (RPO) Managed Services Provider (MSP) Solutions Contingent Workforce Services Blended Workforce Solutions Recruitment Process Outsourcing (RPO) A recruitment solution that optimizes candidate quality, controls costs, and delivers measurable results in business performance. Flexible delivery options include: End-to-end RPO in which we manage your entire recruiting process Project RPO where we manage the entire recruiting process focusing on short-term goals Selective RPO in which Randstad manages an organization s distinct recruiting processes Recruiter-on-demand where we provide trained recruiters equipped with our technology to supplement your team Managed Services Provider (MSP) solutions Randstad manages your contingent and free-agent workforce and suppliers. The results are improved quality and reduced costs with a focus on attaining your core business goals. MSP program management covers all aspects of your contingent workforce program. Program managers coordinate your global workforce objectives across local and specialized markets to ensure integration of workforce strategies and delivery fulfillment. VMS (Vendor Management System) technology tools provide visibility across your talent supply chain. Contingent Workforce Services With free agent/independent contractor (IC) engagements on the rise, and compliance failure posing greater risk than ever, it is critical to streamline and ensure the integrity of professional, free agent workforce management practices. Randstad delivers solutions helping you manage your free agent population in a flexible, scalable, and cost effective manner. Our experts provide personal, customized service coupled with technology-rich solutions that include: Professional Payrolling IC Risk Assessment Services IC Compliance and Management Blended Workforce Solutions Offers comprehensive management of talent acquisition, including traditional employees, contingent workforce suppliers, and free-agents. This approach draws on the integrated delivery and management of RPO, MSP, and Contingent Workforce Services. 6 experts powering healthcare

7 experts powering healthcare About Randstad Randstad is a $22.5 billion global provider of HR services and the second largest staffing organization in the world. From temporary staffing to permanent placement to inhouse, professionals, search & selection, and HR Solutions, Randstad holds top positions around the world and has approximately 28,700 corporate employees working from its nearly 4,700 branches and inhouse locations in 40 countries. Founded in 1960 and headquartered in Diemen, the Netherlands, Randstad Holding nv is listed on the NYSE Euronext Amsterdam. visit us online at