Global Hospitality Executive Search, Hospitality Management Recruitment & Hospitality Recruitment-as-a-Service

Global Hospitality Executive Search, Hospitality Management Recruitment & Hospitality Recruitment-as-a-Service

History Founded in 1999, CourtesyMasters is nowadays leading in international hospitality recruitment. CourtesyMasters was founded by Mr Fons Bitter in Rotterdam, The Netherlands in 1999. As experienced hotel manager, Fons started to deliver permanent and interim hotel management solutions to employers and career management solutions to hotel & hospitality professionals. Since 2007, Mrs Larissa Zwart, who joined CourtesyMasters in the year 2004, is owner and director of CourtesyMasters. We have developed unique recruitment services that lead to permanent and interim solutions. Nowadays, we are a full service talent management & career management agency. Powered by a network of independent entrepreneurs, dedicated to hospitality and talent. Why you should partner with CourtesyMasters? Courtesy Masters warrants: Commitment Personal focus and dedication to clients (teams) challenges and needs Personal focus and dedication to candidates challenges and needs Transparent and open communication (no surprises) Integrity and confidentiality 24/7 availability We deliver solutions instead of services

Personal, professional & hospitable approach Portfolio of clients Why you should partner with CourtesyMasters? Courtesy Masters warrants: Hotels (e.g. 5* and 4*, international chains, Leading Hotels & privately owned) Restaurants (Michelin restaurants, Commitment other single restaurants & chains) Casinos, Leisure, Travel & Airlines 100% focus and dedication to employer s (team s) challenges and needs Hotel Schools, Hotel Universities & 100% Management focus and Consultancy dedication to companies candidate s challenges and needs Transparent and open communication (no surprises) Non-hospitality employers searching for courteous hospitality professionals Key Values Integrity and confidentiality Personal 24/7 availability Confidential Independent Portfolio of assignments General Manager Hotel Manager Director of Operations Director / Head of S&M / F&B / Rooms / Finance Executive Chef and Sous-Chef Sommelier Restaurant Manager Maitre d Hotel Sales Manager Revenue Manager / Yield Manager Inspiring Effective

CourtesyMasters Executive Search Methodology 1. Qualification of the assignment A Job Description is provided to CourtesyMasters by the employer Call with the client for detailed definition of the ideal candidate profile according to the employers needs and wishes 1. CourtesyMasters creates the search profile with main job requirements and other desired requirements 2. CourtesyMasters elaborates a long list of candidates based on own network establishes the first contact with each of the long list candidates verifies availability and check motivation and interest on the new project 4. From the long list to the short list start intensive interviews with short listed potential candidates check and test hard and soft skills (in person or phone) check results and career achievements check availability/notice period, salary, diploma s, references check commitment to the presented project (long term vision) 5. Presentation of candidates to employer through CourtesyMasters dedicated profile and detailed résumé 6. Discussion with the client about each of the presented candidates 7. Arrange first meeting and setting up interviews 8. Evaluate feedback from the candidates and the client (double check interest, importance and availability) 9. Arrange second/third interviews 10. Offer: negotiation to take place with the candidate directly, with CourtesyMasters extensive follow up and assistance 11. In permanent contact with the candidate during the candidate s resignation period 12. In close contact with the candidate and client during at least the first 6 months of employment for level of satisfaction evaluation

Pricing Options 1. Retainer A plus Succesfee 2. Retainer B plus Succesfee 3. Recruitment-as-a-Service Conditions General Terms & Conditions of CourtesyMasters Invoice payment within 14 days, 15% payment discount included in fees Fees are excluding VAT and non refundable Six month replacement guarantee when payment is received in time Additional conditions apply based on contract to be sent upon clients declared interest https://www.courtesymasters.com Your Consultant Mr Emile Termote Phone +31-70-3227630 Mobile Phone +31-6-15828299 E-mail emile.termote@courtesymasters.com Headquarters CourtesyMasters Nieuwe Parklaan 17 2597 LA The Hague The Netherlands