REGISTRATION. October 30, 2008 Radisson Plaza Hotel at Kalamazoo Center Kalamazoo, MI. Bridging the Continuum of Care Improving Quality and Safety

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1 REGISTRATION October 30, 2008 Radisson Plaza Hotel at Kalamazoo Center Kalamazoo, MI Bridging the Continuum of Care Improving Quality and Safety

2 Radisson Plaza Hotel at Kalamazoo Center 100 West Michigan Avenue, Kalamazoo Michigan 49007, US Telephone: (269) Fax: (269) About the Quality EXPO Conference: Health care executives, professionals, and clinicians throughout Michigan should mark their calendars and plan on attending MPRO s 2008 Quality EXPO (Thursday, October 30, 2008). This quality improvement and patient safety conference represents a unique opportunity to learn about the Centers for Medicare & Medicaid Services (CMS) national initiatives for quality improvement and patient safety projects for the next three years across multiple health care settings (hospital, physician office, and nursing home). Continuing education credits will be available. 2 Accommodations: A block booking of guest rooms is being held at the Radisson Plaza Hotel in Kalamazoo (shown above). A special room rate has been negotiated for invited guests. To receive one of these reserved, discounted rooms, please make your room reservations directly with the Radisson Plaza Hotel in Kalamazoo. Reservations must be made by October 1, Phone: (269) Reference this event as: MPRO s 2008 Quality EXPO Other accommodation options include: Holiday Inn - West Kalamazoo 2747 S. 11th Street Kalamazoo, MI This material was prepared by MPRO, the Medicare Quality Improvement Organization for Michigan, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. 8SOW-MI-T1C Barry Straube, MD, CMS, Chief Medical Officer and Director, Office of Clinical Standards and Quality, will discuss CMS s defined quality improvement and patient safety initiatives being implemented across the continuum of care to improve the quality, efficiency, and delivery of health care. The aim is to aggressively improve the quality of care through the themes of: Beneficiary Protection (utilization review, quality of care review, review of beneficiary complaints); Patient Safety (improving both inpatient surgical safety and heart failure, reducing rates of pressure ulcers in the nursing home and hospital, reducing rates and use of physical restraints, improving drug safety, and reducing rates of health care associated with MRSA infections); Prevention (improving rates of cancer screenings for breast and colorectal cancer, improving rates for flu and pneumonia immunizations, and improving disparities related to diabetes self-management and chronic kidney disease prevention); and Prevention - Disparities (improving diabetes management for underserved populations). Other speakers include; Dale Bratzler, DO, MPH, Chief Executive Officer, Oklahoma Foundation for Medical Care; Michael H. Zaroukian, MD, PhD, FACP, Director, Clinical Informatics and Care Transformation, Sparrow Health System and Chief Medical Information Officer and Professor of Medicine, Michigan State University; Sharon Silow-Carroll, Author and Principal for Health Management Associates; and motivational speaker Liz Jazwiec. Registration: Early Registration: $ Ends September 30, 2008 Late Registration: $ October 1, October 17, 2008 Registration is available online at E-check, Visa and MasterCard accepted. Refunds will not be issued.

3 Conference Hotel: Radisson Plaza Hotel at Kalamazoo Center 100 West Michigan Avenue Kalamazoo, MI (269) Reservations: Phone: (269) To receive the discounted rate, you must mention MPRO when making your reservation. Reservation deadline for discounted rate is October 1, Check-in after 4 p.m.; check-out is at noon. Parking: Registered guests: $8.00 Conference attendees: $9.00 Valet: $13.00 Reception and Governor s Award Ceremony: A networking reception for conference attendees will be held the preceding evening, Wednesday, October 29th, from 4 p.m. to 6 p.m. in the Radisson s Exhibition Hall. Visit conference vendors and enjoy appetizers and a cash-bar. In addition, the Governor s Award of Excellence for Improving Care in the Hospital Setting Dinner and Awards Ceremony will be held from 6 p.m. to 8 p.m. on the evening of October 29th in the Radisson Ballroom. 4 p.m. 6 p.m. Vendor/Networking Reception Open to conference attendees and Governor s Award attendees Appetizers/cash-bar 6 p.m. 8 p.m. Governor s Award of Excellence Dinner and Awards Ceremony Main Ballroom (Main Floor) By Invitation Only 3

4 MPRO s 2008 Quality EXPO A Quality Improvement and Patient Safety Conference Bridging the Continuum of Care/ Improving Quality and Safety Hosted by Michigan s Quality Improvement Organization At the Radisson Plaza Hotel at Kalamazoo Center Kalamazoo, Michigan October 30, Sponsors For This Program Include: Duraline Medical Products, Inc. EPMG Gideons International Michigan Health and Safety Coalition Nu-Tech Cleaning Systems, Inc. Omni Medical Supply, Inc. Ortho McNeil, Inc. Pfizer Anti Infective Division Pine Rest Christian Mental Health Services Sanofi Aventis Secure Care Systems Select Specialty Hospital...And More to Come To learn more about vendor sponsorship opportunities, please contact Heather Picotte at: (517) or hpicotte@mpro.org

5 CONFERENCE AGENDA Thursday, October 30, 2008 Quality EXPO Conference Preceding EXPO Conference Activities Wednesday: October 29, p.m. 6 p.m. Networking Reception with Vendors Open to Conference Attendees and Governor s Award Recipients Appetizers and Cash Bar p.m. 8 p.m. Governor s Award of Excellence Dinner and Award Ceremony By Invitation Only Ballroom I and II (First Floor) 7:00 a.m. - 8:30 a.m. Continental Breakfast and Registration 8:30 a.m. to 9:45 a.m. Opening and Keynote Address Bridging the Care Continuum Improving Quality and Safety Barry Straube, MD Chief Medical Officer and Director Office of Clinical Standards and Quality, Centers for Medicare & Medicaid Services Ballroom I and II (Main Floor) 9:45 a.m. 10:00 a.m. BREAK Refresh your coffee and visit vendors 10:00 a.m. 11:00 a.m. Evidence Supports Safety Improving Outcomes, Processes, and Systems Dale Bratzler, DO, MPH Chief Executive Officer, Oklahoma Foundation for Medical Care Ballroom I and II (Main Level) 5 11:00 a.m. 12:15 p.m. Medication Reconciliation A Prescription for What Ails the System Michael H. Zaroukian, MD, PhD, FACP Director, Clinical Informatics and Care Transformation, Sparrow Health System, Chief Medical Information Officer and Professor of Medicine, Michigan State University Ballroom I and II (Main Level)

6 CONFERENCE AGENDA (continued) 12:15 p.m. 1:30 p.m. Lunch and Vendor Raffle Exhibition Hall 1:30 p.m. 2:45 p.m. Value Driven Health Care Purchasing: An Abstract of Four States Ahead of the Curve an Initiative Funded by The Commonwealth Fund Sharon Silow-Carroll Author and Principal for Health Management Associates Ballroom I and II Invited Panelists: Michigan s federally designated Chartered Value Exchanges Alliance for Health Greater Detroit Area Health Council 2:45 p.m. 3 p.m. BREAK Enjoy an afternoon snack with vendors Exhibition Hall 3 p.m. 4 p.m. Work Can Be Better Improving Satisfaction Liz Jazwiec Motivational Speaker Ballroom I and II 6