Kontaktia Ltd. The specialist of customer relationships
|
|
|
- Alban Wilcox
- 10 years ago
- Views:
Transcription
1 Kntaktia Ltd. The specialist f custmer relatinships
2 Ladies and Gentlemen, I wuld like t intrduce ur cmpany, Kntaktia. Welcme Firstly yu will be infrmed abut the wner structure and the stry f the cmpany. Then we will let yu knw abut ur partners, wh prvide business and technical cnditins fr ur peratins. Furthermre we will nt frget t mentin ur experience and references. We intrduce ur cntact centre t: the technlgical-it backgrund and ur way f wrking. Yu will find a framewrk f the quality management system, prcesses and mdel we use later in the presentatin. One f the mst imprtant features f a cmpany is the manner in which it cmmunicates t its envirnment. I will shw yu the channels which enable us prfessinal cmmunicatin in a few wrds. Finally I wuld like t summarize what kind f features and characteristics we have, that makes Kntaktia the ideal partner fr yur cmpany. Based n the abve we d hpe fr a successful and lng-term cperatin. Thank yu fr attentin! Andrea Pataki wner-executive directr
3 Year f fundatin: 2008 Abut the cmpany Owners, management The cmpany is basically a family wned business, the wners: husband, wife and the brther f the husband. Tw wner-managers lead the cmpany. Bth f them perfrm prfessinal leadership. Place: Szeged, Csngrad cunty, Hungary
4 Abut the cmpany Our services Custmer service slutins Custmer service by cntact centre Inbund and utbund telemarketing/direct marketing campaigns Custmer service by scial media Chat service Back ffice Data base building and validatin Human resurces service slutins Recruitment, selectin Cnsultancy Training fr sales and custmer care representatives Marketing and sales supprt, planning, cnsultancy Cntact centre sftware Kntaktia -wned system, called KCC (Kntaktia Cntact Centre). Can be bught r hired.
5 Partners We have chsen as reliable partners wh ensure that Kntaktia prfessinally and cmmercially perate prperly. Our bkkeeping and tax cnsulting partner is FRAME Ltd. In nline, web-, dmain- and server hsting services we wrk tgether with Axn Prdukt Ltd. Wheeler Ltd. is the develper and supprting partner f ur wn cntact centre sftware. Humania C. helps us in human services. We have tw independent partners fr vice and data transferring services: Magyar Telekm (Deutsche Telekm in Hungary) and ephne Ltd.
6 Sme f the key references frm the custmer service field References Emitel TelC Plc. Between 1996 and 2007 the executive manager f the Kntaktia was the directr f the custmer service, sales and marketing department at Emitel Plc. S we have many years experiences in these fields. GDF SUEZ Energy Hungary Plc.: B2C and B2B custmer service, inbund and utbund campaigns by phne, , fax, pst and back ffice Clibri 90 Ltd.: The integrated custmer service f the sweets whlesaler, phne, , chat, web shp supprt Lapcm Ltd. Delmagyarrszag Publisher: Outbund and inbund custmer service by phne (daily newspaper) Axn Ltd.: Supprt, help desk f the IT cmpany Magyar Telekm Plc.: Outbund campaigns by fax, , phne, back ffice
7 References Our ther references cme frm these fields: IT, telecmmunicatin Research (market, public pinin, R&D) Media and cmmunicatin Turism Energy services Educatin Financial sectr Health
8 Technical and IT backgrund Cntact centre Cntact centre system, sftware: Three level authrity (admin, supervisr, agent) Client-server structure Sft-phne Cmpatibility with Linux and Windws Cmpatibility with landline and IP phne services Fax server, mail server cnnectins Asterisk system: integrated cntact centre and telephne exchange Lcal cmputer netwrk Cntinuus supprt and availability Cmplete wrkstatins, LCD mnitrs, nise-filter headsets Uninterruptible pwer supply
9 Cmmunicatin channels we can use Cntact centre Phne: inbund and utbund tasks in mixed mdel, t. It means the inbund and utbund calls terminating in the same campaign. The unanswered calls will be called back by the system. IVR, SBR prgramming ticket management, SLA prgramming, creating templates Telefax: built-in HilaFax server Chat: chat services perating in the client s website Scial media custmer service Back ffice: pst-recrds management, data base building, data recrding
10 KCC sftware print screens Cntact centre Agent screen Supervisr screenwhle call mnitring Supervisr screen- SLA mnitring
11 Quality Management We have built up ur prcesses in accrdance with ISO 9001 Quality Management System. In practice it means that every step is dcumentated frm the prpsal t the clsing f the task. 1. Campaign preparatin - Training, written test - Test calls - Individual and grup discussins - Written bjectives fr agents and supervisrs 2. Campaign management in practice - Online listening: The supervisr is cnstantly listening t the cnversatins flash. Supervisr can intervene in case f prblems immediately - Listen t recrded cnversatins n a daily basis: Based n the number f calls ratings - Mystery shpping: evaluatin results and actin plans fr deviatins - Agent/Supervisr/Campaign manager evaluatin degree internal satisfactin measurement in each quarter - Custmer satisfactin measurement at least nce a year - The cntact centre sftware is able t d unique settings. The agents can mnitr their wn efficiency, the supervisrs are able t prduce detailed statement and present them any pint in time. 3. Campaign reprts - Instant insight quantified reprts - Mnthly reprt: experiences, results, recmmendatins, actin taken
12 PR, ther prfessinals Direct and Interactive Marketing Assciatin, Cntact Centre Department The Chamber f The Cmmerce and Industry/Enterprise Eurpe Netwrk University f Szeged: prfessinal partnership, presentatins, researches Own prfessinal blg kntaktia.blg.hu Educatin: Crvinus University KTI Sales and telemarketing mdule (fr the leader f custmer services) Prfessinal events, fr example Direct marketing Cnferences in Szeged Dnatins, fr example mnitr dnatin t schls in Szeged
13 Why Kntaktia is the ptimal partner fr Yu? Szeged is a university city, with yung peple wh speak freign languages Lwer cst f the wrkfrce Lyal clleagues, lw staff turnver With years f prfessinal experience Family wned and perated, SMB cmpany size. S we can wrk much mre flexible and we aim fr lng term partnership with ur clients.
Onex Solutions Private Limited (Onex Solutions) is a one stop shop for all your marketing needs!!
Dear Sir/Madam, Thank yu fr yur interest in Onex Slutins. Please find the Prpsal fr Mbility & Marketing Slutins!! Onex Slutins Private Limited (Onex Slutins) is a ne stp shp fr all yur marketing needs!!
Duration of job. Context and environment: (e.g. dept description, region description, organogram)
Rle Prfile Jb Descriptin Jb Title Ref n: Prgramme Manager, Services fr Internatinal Educatin Marketing Directrate r Regin East Asia Department/Cuntry Indnesia Lcatin f pst Jakarta Pay Band G Reprts t Senir
AMWA Chapter Subgroups on LinkedIn Guidance for Subgroup Managers and Chapter Leaders, updated 2-12-15
AMWA Chapter Subgrups n LinkedIn Guidance fr Subgrup Managers and Chapter Leaders, updated 2-12-15 1. Chapters may nt have an independent grup n LinkedIn, Facebk, r ther scial netwrking site. AMWA prvides
Thank you for your interest in the above post. Please find enclosed the following:
September 2015 Dear Applicant Marketing & Events Assistant Thank yu fr yur interest in the abve pst. Please find enclsed the fllwing: a jb descriptin a persn specificatin guidelines n cmpleting the applicatin
By offering the Study Abroad Scholarship, we hope to make your study abroad experience much more affordable!
Internatinal Educatin Prgrams is pleased t annunce a Study Abrad Schlarship fr Seattle Central Cmmunity Cllege students. The schlarship has been established by the Internatinal Educatin Prgrams divisin
The actions discussed below in this Appendix assume that the firm has already taken three foundation steps:
MAKING YOUR MARK 6.1 Gd Practice This sectin presents an example f gd practice fr firms executing plans t enter the resurces sectr supply chain fr the first time, r fr thse firms already in the supply
Project Name: Herefordshire and Worcestershire Short Course Market Research Proposal. Andrew Corcoran
Prject Name: Herefrdshire and Wrcestershire Shrt Curse Market Research Prpsal Amendment Histry: Versin N. Date Reasn fr Amendment Prject Manager Andrew Crcran Business Partnerships Office Dcument Distributin
Job Profile Data & Reporting Analyst (Grant Fund)
Jb Prfile Data & Reprting Analyst (Grant Fund) Directrate Lcatin Reprts t Hurs Finance Slihull Finance Directr Nminally 37 hurs but peratinally available at all times t meet Cmpany requirements Cntract
White Paper for Mobile Workforce Management and Monitoring Copyright 2014 by Patrol-IT Inc. www.patrol-it.com
White Paper fr Mbile Wrkfrce Management and Mnitring Cpyright 2014 by Patrl-IT Inc. www.patrl-it.cm White Paper fr Mbile Wrkfrce Management and Mnitring Cpyright 2014 by Patrl-IT Inc. www.patrl-it.cm 2
In addition to assisting with the disaster planning process, it is hoped this document will also::
First Step f a Disaster Recver Analysis: Knwing What Yu Have and Hw t Get t it Ntes abut using this dcument: This free tl is ffered as a guide and starting pint. It is des nt cver all pssible business
QBT - Making business travel simple
QBT - Making business travel simple In business travel, cmplexity csts. S, we ffer less f it. We adpt the latest technlgy and make it simple, transparent and highly persnal. S yu get mre f what yu need
Support Services. v1.19 / 2015-07-02
Supprt Services v1.19 / 2015-07-02 Intrductin - Table f Cntents 1 Intrductin... 3 2 Definitins... 4 3 Supprt Prgram Feature Overview... 5 4 SLA fr the Supprt Services... 6 4.1 Standard Supprt... 6 4.2
Aim The aim of a communication plan states the overall goal of the communication effort.
Develping a Cmmunicatin Plan- Aim Aim The aim f a cmmunicatin plan states the verall gal f the cmmunicatin effrt. Determining the Aim Ask yurself r yur team what the verall gal f the cmmunicatin plan is.
Access EEC s Web Applications... 2 View Messages from EEC... 3 Sign In as a Returning User... 3
EEC Single Sign In (SSI) Applicatin The EEC Single Sign In (SSI) Single Sign In (SSI) is the secure, nline applicatin that cntrls access t all f the Department f Early Educatin and Care (EEC) web applicatins.
ACTIVITY MONITOR Real Time Monitor Employee Activity Monitor
ACTIVITY MONITOR Real Time Mnitr Emplyee Activity Mnitr This pwerful tl allws yu t track any LAN, giving yu the mst detailed infrmatin n what, hw and when yur netwrk users perfrmed. Whether it is a library
Service Level Agreement (SLA) Hosted Products. Netop Business Solutions A/S
Service Level Agreement (SLA) Hsted Prducts Netp Business Slutins A/S Cntents 1 Service Level Agreement... 3 2 Supprt Services... 3 3 Incident Management... 3 3.1 Requesting service r submitting incidents...
We Couldn t Do this Without You.
EWB Campaign Leader Wrkbk Thank yu fr becming a EWB Wrkplace Campaign Leader!! Yu are in a psitin t drive incredible change in yur wrkplace and beynd. This kit is designed t help yu run a successful campaign.
Oracle Social Engagement & Monitoring Professional Services Descriptions. July 23, 2015
Oracle Scial Engagement & Mnitring Prfessinal Services Descriptins July 23, 2015 TABLE OF CONTENTS ORACLE SOCIAL ENGAGEMENT & MONITORING: ONE-TIME SET-UP & TRAINING 2 SOCIAL ENGAGEMENT AND MONITORING CONSULTING
Strategic Plan 2015 2018
The Illinis Chapter f the Natinal Schl Public Relatins Assciatin Strategic Plan 2015 2018 Missin Statement The missin f the Illinis Chapter f the Natinal Schl Public Relatins Assciatin (INSPRA) is t prvide
Service Level Agreement in IBM T Clud - ITAP
G-Clud Lt 4: Specialist Clud Services Service Definitin 100 Lngwater Avenue Green Park Reading Berkshire RG2 6GP Tel: 0118 9213 510 Email: [email protected] Website: www.dssec.c.uk Intrductin Thank yu fr
Oracle Social Relationship Management Professional Services Descriptions. July 23, 2015
Oracle Scial Relatinship Management Prfessinal Services Descriptins July 23, 2015 TABLE OF CONTENTS ORACLE SOCIAL ENGAGEMENT & MONITORING: ONE-TIME SET-UP & TRAINING 3 SOCIAL ENGAGEMENT AND MONITORING
Grant Application Writing Tips and Tricks
Grant Applicatin Writing Tips and Tricks Grants are prvided by gvernment (lcal, state and natinal), charitable trusts, and by cmmunity rganisatins (eg Ltteries, Rtary, etc). Each grant has a specific purpse,
POSITION DESCRIPTION. Classification Higher Education Worker, Level 7. Responsible to. I.T Manager. The Position
Psitin Title I.T Prject Officer Classificatin Higher Educatin Wrker, Level 7 Respnsible t The Psitin I.T Manager The psitin assists with the cmpletin f varius IT prjects intended t enable the nging administratin
Multi-Year Accessibility Policy and Plan for NSF Canada and NSF International Strategic Registrations Canada Company, 2014-2021
Multi-Year Accessibility Plicy and Plan fr NSF Canada and NSF Internatinal Strategic Registratins Canada Cmpany, 2014-2021 This 2014-21 accessibility plan utlines the plicies and actins that NSF Canada
Systems Support - Extended
1 General Overview This is a Service Level Agreement ( SLA ) between and the Enterprise Windws Services t dcument: The technlgy services the Enterprise Windws Services prvides t the custmer. The targets
Integrate Marketing Automation, Lead Management and CRM
Clsing the Lp: Integrate Marketing Autmatin, Lead Management and CRM Circular thinking fr marketers 1 (866) 372-9431 www.clickpintsftware.cm Clsing the Lp: Integrate Marketing Autmatin, Lead Management
Represent New College Stamford at both national and regional events and serve on appropriate external committees.
JOB DESCRIPTION Pst: Reprts t: Respnsible fr: Executive Directr Partnerships & Skills Principal and Chief Executive Apprenticeship Develpment Manager Head f Marketing Business Sales Team Salary: Attractive
The Importance of Market Research
The Imprtance f Market Research 1. What is market research? Successful businesses have extensive knwledge f their custmers and their cmpetitrs. Market research is the prcess f gathering infrmatin which
UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES
UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES REFERENCES AND RELATED POLICIES A. UC PPSM 2 -Definitin f Terms B. UC PPSM 12 -Nndiscriminatin in Emplyment C. UC PPSM 14 -Affirmative
Recognition of Prior Learning (RPL) TAE40110 Certificate IV in Training and Assessment
Recgnitin f Prir Learning (RPL) TAE40110 Certificate IV in Training and Assessment What is RPL? RPL recgnises that yu may already have the skills and knwledge needed t meet natinal cmpetency standards.
Advertising, Media, & PR Website Design and Online Marketing Agency SEO Services PPC Marketing Email Marketing
Advertising, Media, & PR Website Design and Online Marketing Agency SEO Services PPC Marketing Email Marketing We're passinate abut advertising, media, marketing and nline marketing and deliver award winning
Ritter Communications to Acquire Millington Telephone and Millington Cable Companies
FOR IMMEDIATE RELEASE: September 25, 2012 CONTACT: Susan Christian Vice President f Marketing 870.336.2323 [email protected] Ritter Cmmunicatins t Acquire Millingtn Telephne and Millingtn Cable
1. About us 2. Professional Internships 3. Hospitality Program 4. Program Fees 5. Contacts
1. Abut us 2. Prfessinal Internships 3. Hspitality Prgram 4. Prgram Fees 5. Cntacts Abut us Link Australia Internatinal Student Service Centre is an agency which has its head ffice in the heart f Brisbane,
ONGOING FEEDBACK AND PERFORMANCE MANAGEMENT. A. Principles and Benefits of Ongoing Feedback
ONGOING FEEDBACK AND PERFORMANCE MANAGEMENT A. Principles and Benefits f Onging Feedback While it may seem like an added respnsibility t managers already "full plate," managers that prvide nging feedback
WITS Implementation Toolkit. For All Substance Use Disorder Network Service Providers
WITS Implementatin Tlkit Fr All Substance Use Disrder Netwrk Service Prviders February 20, 2013 WITS Implementatin Tlkit 1 Overview Beginning July 1, 2013, all SUD netwrk prviders will be required t utilize
USABILITY TESTING PLAN. Document Overview. Methodology
USABILITY TESTING PLAN Dcument Overview This dcument describes a test plan fr cnducting a usability test during the develpment f new ischl website. The gals f usability testing include establishing a baseline
Request for Resume (RFR) CATS II Master Contract. All Master Contract Provisions Apply
Sectin 1 General Infrmatin RFR Number: (Reference BPO Number) Functinal Area (Enter One Only) F50B3400026 7 Infrmatin System Security Labr Categry A single supprt resurce may be engaged fr a perid nt t
Zaryn Dentzel Founder & CEO. Tuenti Technologies
Zaryn Dentzel Funder & CEO Tuenti Technlgies Disclaimer This presentatin cntains statements that cnstitute frward-lking statements abut the Cmpany, within the general meaning f the term and within the
POLISH STANDARDS ON HEALTH AND SAFETY AS A TOOL FOR IMPLEMENTING REQUIREMENTS OF THE EUROPEAN DIRECTIVES INTO THE PRACTICE OF ENTERPRISES
POLISH STANDARDS ON HEALTH AND SAFETY AS A TOOL FOR IMPLEMENTING REQUIREMENTS OF THE EUROPEAN DIRECTIVES INTO THE PRACTICE OF ENTERPRISES M. PĘCIŁŁO Central Institute fr Labur Prtectin ul. Czerniakwska
A Walk on the Human Performance Side Part I
A Walk n the Human Perfrmance Side Part I Perfrmance Architects have a license t snp. We are in the business f supprting ur client rganizatins in their quest fr results that meet r exceed gals. We accmplish
March 1, 2012. VIA E-mail to [email protected]
March 1, 2012 VIA E-mail t [email protected] Ms. Leah Andersn Directr, Financial Sectr Divisin Department f Finance L Esplanade Laurier 20 th Flr, East Twer 140 O Cnnr Street Ottawa, ON K1A 0G5 Dear Ms.
Junior Medical Officer. Supervision Guideline SAMPLE ONLY
Junir Medical Officer Supervisin Guideline SAMPLE ONLY Versin 1.0 February 2011 The Junir Dctr Supervisin Guideline has been develped by SA IMET t prvide facilities with a plicy guideline. Facilities may
To achieve these objectives we will use a combination of lectures, cases, class discussion, and exercises.
95-730 E-business Technlgy and Management Curse Descriptin The Internet, and assciated technlgies, are nw an established element f the IT prtfli f rganizatins in bth the public and private sectrs. Experiments
Army DCIPS Employee Self-Report of Accomplishments Overview Revised July 2012
Army DCIPS Emplyee Self-Reprt f Accmplishments Overview Revised July 2012 Table f Cntents Self-Reprt f Accmplishments Overview... 3 Understanding the Emplyee Self-Reprt f Accmplishments... 3 Thinking Abut
Expert Panel: Website Design Best Practices
Expert Panel: Website Design Best Practices Panelist: Craig Chapman, Funder and Creative Directr - Rare Earth Interactive Peter Wattles, Owner Lring Web Services Mark Ossenfrt, Owner Crssrads Media Mderatr:
Secretary of Energy Steven Chu, U.S. Department of Energy. Acting Under Secretary David Sandalow, U.S. Department of Energy
T: Cc: Secretary f Energy Steven Chu, U.S. Department f Energy Acting Under Secretary David Sandalw, U.S. Department f Energy Frm: Steven Ashby, Deputy Directr fr Science & Technlgy, Pacific Nrthwest Natinal
RFP Announcement. 5th ANNUAL United Way Youth Venture Seed Grant Competition. Available Grants. Dream It. Do It. Complete your application today!
RFP Annuncement 5th ANNUAL United Way Yuth Venture Seed Grant Cmpetitin SimplexGrinnell and TYCO Integrated Security are cmmitted t expanding the United Way Yuth Venture (UWYV) prgram thrughut the United
How to Address Key Selection Criteria
Hw t Address Key Selectin Criteria Yu've seen an jb pprtunity that yu're interested in, n a jbs bard r in the press and want t apply, but where d yu start? A key requirement fr jbs in Gvernment is t respnd
Leading Edge Online and Blended Teacher Certification Course
Leading Edge Online and Blended Teacher Certificatin Curse COURSE DESCRIPTION Online educatin can prvide the pprtunity fr students and prfessinal learners t cmmunicate and demnstrate mastery in ways that
expertise hp services valupack consulting description security review service for Linux
expertise hp services valupack cnsulting descriptin security review service fr Linux Cpyright services prvided, infrmatin is prtected under cpyright by Hewlett-Packard Cmpany Unpublished Wrk -- ALL RIGHTS
Internet and E-Mail Policy User s Guide
Internet and E-Mail Plicy User s Guide Versin 2.2 supprting partnership in mental health Internet and E-Mail Plicy User s Guide Ver. 2.2-1/5 Intrductin Health and Scial Care requires a great deal f cmmunicatin
Business Plan 2014-15
Cmmissin fr Lcal Administratin in England Business Plan 2014-15 All Business Plan activity is linked t ur fur Strategic Objectives LGO Business Plan 2014-2015 v web 3 Page 1 descriptin 1. Prvide a cmplaints
Help Desk Level Competencies
Help Desk Level Cmpetencies Level 1 Take user calls and manage truble tickets Ability t staff and manage the rganizatins helpdesk and effectively respnd t rutine custmer calls Ability t use prper grammar
CSC IT practix Recommendations
CSC IT practix Recmmendatins CSC Healthcare 28th January 2014 Versin 3 www.csc.cm/glbalhealthcare Cntents 1 Imprtant infrmatin 3 2 IT Specificatins 4 2.1 Wrkstatins... 4 2.2 Minimum Server with 1-5 wrkstatins
Impact Partnership Business Plan 2011/12. Impact Partnership Payroll Services. Business Plan 2011/12
Impact Partnership Payrll Services Dcument Cntrl Authr(s) Apprver(s) Issue Dawn Richardsn Draft 1.0 D Darbyshire Draft 4.0 E. Esenu Draft 5.0 D Richardsn Draft 6.0 D Darbyshire D Wild v7 E Esenu D Darbyshire
CO-OP/STUDENT INTERN: Standard Operating Procedure Manual
CO-OP/STUDENT INTERN: Standard Operating Table f Cntents Purpse... 2 Cincinnati s Educatinal Histry... 2 Missin... 3 Cre Values f Prgram... 3 Scpe f Prgram... 3 Prgram Recruitment... 4 On-barding... 5
Medical Administrative Assistants / Medical Receptionists. An employment guide for newcomers to British Columbia
Medical Administrative Assistants / Medical Receptinists Cntents 1. What Wuld I D?... 2 2. Am I Suited Fr This Jb?... 3 3. What Are The Wages And Benefits?... 4 4. What Is The Jb Outlk In BC?... 6 5. Hw
FAQs. Therefore, the company submitting the application will be required to confirm that
Versin January 2014 FAQs WHAT KIND OF COMPANY IS NFFX BUSINESS SUPPORT CENTER? NFFX was established as an inter-cmmunity partnership between the cities f Nürnberg and Fürth in the year 2010. It is funded
Meeting Minutes for January 17, 2013
There are tw purpses t these bi-mnthly calls: Meeting Minutes fr January 17, 2013 1. Prvide updates that may affect wrkflw user studies 2. Prvide a frum fr MIP Studies Users t ask questins and raise cncerns
WEB APPLICATION SECURITY TESTING
WEB APPLICATION SECURITY TESTING Cpyright 2012 ps_testware 1/7 Intrductin Nwadays every rganizatin faces the threat f attacks n web applicatins. Research shws that mre than half f all data breaches are
OR 2) Implement and customize an off the shelf product that would suit the requirements
CRM Custmer Relatinship Management Request fr Prpsal (RFP) Created by : Gayathri Jaganathan Rle : Prject Manager Prpsal Date: 10/02/06 Organizatin: AIM Alliance Inspectin Management Cmpany Lcatin : 28235
RESTRUCTURING THE ADDITIONAL DUTY HOURS ALLOWANCE. Part I of Volume II JOB DESCRIPTIONS FOR ALLIED HEALTH STAFF II
RESTRUCTURING THE ADDITIONAL DUTY HOURS ALLOWANCE Part I f Vlume II JOB DESCRIPTIONS FOR ALLIED HEALTH STAFF II ACCRA, SEPTEMBER, 2005 Ghana Ministry f Health Ghana Health Services Cnsultants: Cedar Care
2 DAY TRAINING THE BASICS OF PROJECT MANAGEMENT
2 DAY TRAINING THE BASICS OF PROJECT MANAGEMENT BASICS f Prject management 1.1. Objectives All participants will learn abut prject-based wrking by getting hands-n experience f a number f techniques. The
Give. Volunteer. Act.
2012 Emplyee Campaign Crdinatr (ECC) Guide Give. Vlunteer. Act. OUTLINE Change starts when passinate peple cme tgether t better their cmmunity Thank yu fr accepting the rle t lead a United Way campaign
WASHINGTON STATE UNIVERSITY EXTENSION NEW EMPLOYEE CHECKLIST
PRIOR TO START DATE Receive letter f ffer. Cnfirm acceptance f ffer, start date and wrk hurs. Review schedule and dates fr department s ne-n-ne, unit-specific rientatin with new hire and new Emplyee and
Succession Planning & Leadership Development: Your Utility s Bridge to the Future
Successin Planning & Leadership Develpment: Yur Utility s Bridge t the Future Richard L. Gerstberger, P.E. TAP Resurce Develpment Grup, Inc. 4625 West 32 nd Ave Denver, CO 80212 ABSTRACT A few years ag,
Team Hpe Walk fr HD Where we have been. Where we are ging. 1 Welcme T Team Hpe Walk fr HD 2009! Jana Wilcx, Natinal Manager 2 Tday s Gals Gal #1: Share with yu The Visin f the Walk Initiative Prvide a
SOFTWARE DEVELOPER POSITION BY RIOMED LTD. SAFE. EFFICIENT. QUALITY WORLD CLASS HEALTHCARE SOLUTION
SOFTWARE DEVELOPER POSITION BY RIOMED LTD. SAFE. EFFICIENT. QUALITY WORLD CLASS HEALTHCARE SOLUTION JOB DESCRIPTION POSITION: EXPERIENCED SOFTWARE DEVELOPER LOCATION: INDIA REPORTING TO: COMPANY DIRECTOR